Ambition Objectives Priorities Planning. 1. Install solar energy equipment. 3. Reduce and optimize water consumption. Water recovery.

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1 Action plan adopted during the Sustainable development seminar organized jointly with the ILO and UNI Global Union Cameroon, Yaoundé, from 26 to 28 September 2011 Environmental Pillar Climate change and other aspects of environmental management Buildings Integrate sustainable criteria when designing and renovating buildings ENERGY and other environmental impacts : reduce consumption and improve resource utilization 1. Install solar energy equipment 2. Improve energy efficiency Building access to handicapped people Double glazing, insulation (reduction or air conditioning), relamping, think about energy consumption for new equipment, use light-coloured paint (reduce lamp usage), optimize water consumption and allow access to installations (not hidden in walls) Make electric and water installations more reliable 2 years UPU UNIVERSAL POSTAL UNION 3. Reduce and optimize water consumption. Water recovery. Buildings Raise employees awareness Involve employees and encourage then to act 1. Develop communications (posters, stickers, guide, etc) about use of buildings in terms of water and energy consumption 2. Share existing communication tools so that they can be used in different places 3. Encourage employees to give good ideas 1

2 Transport Reduce CO 2 emissions 1. Review vehicle fleet management Make appropriate vehicle choice a. Use vehicles that are less polluting as soon as possible b. Use the most polluting vehicles for short distances Ensure regular maintenance and when possible reduce lifespan of postal vehicle use Optimize logistics in terms of volume and distance) 2. Implement ecodriving programmes 3. Carry out an inventory of CO 2 emissions (UPU inventory, carbon footprint, etc) and define objectives for reducing emissions 4. Carry out lobbying as a sector or as an operator to help policymakers to create appropriate regulation (support of PAPU required) 5. Arrange joint ordering of vehicles between several postal operators (where possible) to reduce costs Waste Define and implement waste management (paper, cardboard, computers) 1. Sort and recycle 2. Prevent 3. Use waste to produce energy 4. Raise employees awareness 2 Biodiversity Fight against deforestation 1. Participate in reforestation campaigns 2. Purchase recycled paper or paper from sustainably managed forests (FSC, PEFC, PAFC and other labels Preserve biodiversity When disposing of waste, thing about its impact on biodiversity Continuously

3 Social Pillar HIV/AIDS Fight the disease and support sick people Define a policy 1. Participate in the UPU campaign Carry out a poster campaign to inform clients (enhance public image) and extend this action to schools a. Develop materials for communication (posters, etc) b. Find local partners to co-fund posters c. Choose this topic as a stamp campaign d. Communicate on disease status e. Facilitate access to information (articles, documents) Make a campaign in post offices to inform clients and extend it to schools Use this campaign to formalize a company policy and an action plan for the workplace Immediately 2. Distribute information during events for young people (sport, concerts) 3. Support and accompany people that are sick (avoid discrimination) 3 Decent work Act in favour of decent work 1. Ensure payment of a least a minimum salary that provides access to basic needs (food, housing, clothing, children s education) 2. Establish clear rules for promotion 3. Reduce precarious employment 4. Implement safety and health committee. Reinforce then if already existing. Gender equality Be proactive on gender equality at work 1. Establish objectives for recruitment and promotion based on equivalent skills and formalize this objective in staff regulations, company agreement, in particular in job with responsibility. 2. Develop training and communication encouraging women to develop their career, for example when publishing job announcement, think about wording

4 Social dialogue Implement social dialogue 1. Recognize trade unions and freedom of association Build mutual respect and understanding: team meetings Raise awareness at the highest level (top management, policymakers) about sustainable development for postal sector Implement structures that allow regular communication and consultation Immediately and continuously 2. Involve employees in decision making in order to integrate their know-how and experience 3. Appoint/select a coordinator for sustainable development within PAPU Raise awareness at the highest level (top management, policymakers) about sustainable development for postal sector 4

5 Eonomic Pillar Financial inclusion Use postal services to encourage development for financial services Develop microcredit and encourage financial inclusion 1. Develop and promote the UPU system for cash transfer Study the feasibility of and select the most appropriate for the public and the national economy a. Cash transfer in particular the UPU system (MEI IFS) b. Microcredit Reduce access conditions to bank account and microcredit Develop partnerships with other actors to reinforce financial inclusion Expand to the sub-region when using the same currency 2 years Ethics Encourage ethical practices Define corporate values (4 to 6) and ethical behaviour in postal workplaces 1. Develop a code of ethics that encourages not only respect for the law but also values Include the ethics code in the staff regulations and use sanctions defined in staff regulations if the code is not respected 2. Integrate ethics in tendering and procurement processes Encourage fair competition Avoid conflict of interest 5 3. Set up an anticorruption policy and fight against money laundering (use OFAC Office of Foreign Assets Control list systematically for large sums of money) Responsible purchasing Implement a responsible purchasing policy 1. Integrate sustainable development in the purchasing procedures Create a training course for employees Add to basic criteria (quality, price) about sustainable development, in particular on the approach of the subcontractor / supplier in terms of sustainability Give priority to local purchasing when possible Prefer buying products that have less impact on environment (e.g. : less energy consumption, less impact on biodiversity, less waste)