4/11/2017. Human-side of Leadership in Successful Project Management. Zahid Khan, PE, PMP Gina Hortillosa, PE, PMP

Transcription

1 Human-side of Leadership in Successful Project Management Zahid Khan, PE, PMP Gina Hortillosa, PE, PMP 1

2 Learning Objectives Identify makings of human-side of leadership Recognize the importance of leadership in achieving excellence in project management Identify ways to advance leadership Presentation Outline 1. Leadership Vs. Management 2. Human-side of Leadership 3. Role of Leadership in Project Management 4. How to Advance Leadership 2

3 What is Management? Image Source: Management Definitions Process of dealing with or controlling things or people. Organization and coordination of the activities of a business in order to achieve defined objectives. Source 3

4 What is Project Management? Managing triple constraints Communicating with stakeholders Managing risk, quality, contracts, etc. It is a people business What is Leadership? Image: 4

5 Leadership in Project Management Webster's Dictionary defines leadership as "the power or ability to lead other people" Dr. Kerzner defined leadership as a style of behavior to integrate both organizational requirements and one s personal interests into the pursuit of some objectives Kerzner, Harold. (2009) Project Management: A Systems Approach to Planning, Scheduling, and Controlling (10 th ed.). New York, NY: Wiley Situational Leadership Model Four basic leadership styles: Delegating Participating Selling and Telling 5

6 True or False? Image Source Image Source Human-side of Leadership Deepak Chopra defines a leader as someone who is expected to offer hope, trust, stability and compassion Leaders unleash the greatness within them and the greatness within those they come into contact with Chopra, D [Deepak Chopra], (2016) Can we all learn to be extraordinary leaders? Retrieved from 6

7 Traditional Vs. Human-side of Leadership Traditional Leadership Focus on shareholders Tell people what to do View people as functions and not as people Human-side of Leadership Compassionate about stakeholders Listen with an open mind and without judging Show empathy Image source: 7

8 Spiritual Quality in Leadership Passionate about what they do Genuine compassion for people Ability to inspire Influence people by their presence and values Please Turn to the Person Next to You to Discuss. 8

9 Which of the Following are the Human-side of Leadership Skills? Coaching and mentoring Conflict management Emotional intelligence Influencing Negotiation Problem solving Team building Leadership Skills Human-side Degree of Emotional Involvement Spiritual Quality Brainstorming Yes Low to medium No Coaching/Mentoring Yes Low to medium Can be Conflict Management Yes Medium to high No Emotional Intelligence Yes High Yes Influencing Yes Low to medium Can be Interpersonal skills Yes Medium to high Can be Listening Yes N/A No Negotiation Yes Depends on situation No Problem solving??? Team building Yes Low to medium Can be 9

10 Emotional Intelligence Emotional intelligence is the ability to accurately perceive your own and others emotions to: Understand the signals that emotions send about relationships Manage your own and others emotions Source: Components of Emotional Intelligence According to Daniel Goleman's there are five components of emotional intelligence: Image Source 10

11 Why Emotional Intelligence in Project Management? Importance of Leadership in Project Management Customers President Portfolio Manager Portfolio Manager PMO Manager Programs Programs Sub-Portfolio Project A Project B Sub- Program Other Stakeholders 11

12 Please Turn to the Person Next to You to Discuss. How Did You Advance Leadership? In a group of two to four people, please share your experience on how you have advanced leadership with your team members. ( 3 minutes) 12

13 What Does It Take to Grow Leadership? Lead By Example Image Source fathering/modeling/for-fathers-being-a-role-model-is / 13

14 Image Source: Image Source: m/leadership phpapp01/95/leadership jpg?cb=

15 Summary (1 of 2) The human-side of leadership is difficult to attain by reading books or attending training Leadership development requires a culture that model human-side of leadership Patience and willingness to invest in employees are critical for advancing leadership 15

16 Summary (2 of 2) Real change must come from within ourselves Advancing project management is dependent on leadership happening at all levels Image Source: 16

17 Thank you! Zahid Khan, P.E., PMP Gina M. Hortillosa, P.E., PMP LinkedIn 17