Venue: The Moray Council Council Buildings High Street Elgin, Moray IV30 1BX

Transcription

1 Skills Development Scotland and Moray Council workshop Friday 30 April 2010 Venue: The Moray Council Council Buildings High Street Elgin, Moray IV30 1BX

2 MORAY/SKILLS DEVELOPMENT SCOTLAND TOWARDS A SERVICE DEVELOPMENT AGREEMENT PARTNERSHIP WORKSHOP FRIDAY 30 th APRIL 2010 PARTICIPANT BRIEFING PACK This pack has been prepared to support the Moray partnership workshop involving key staff from Moray Council, Skills Development Scotland, and a variety of other active partners within the local Community Planning mechanisms. The pack contains a series of background papers, key data/information summaries, and a suggested framework from which to agree how SDS can most effectively align its activities with those of other partners. Contents include: 1. The workshop programme 2. Briefing note 1 which summarises key real time data relevant to partner activities in Moray 3. Briefing note 2 a summary of: the relevant local outcomes within the current SOA and the 7 SDS corporate outcomes 4. SDS delivery sites within Moray, and the lead SDS contact officers 5. The draft Service Delivery Agreement template (which will provide the key focus for workshop discussions) 6. The SDS Moray Briefing (December 2009) 7. National issues: Actions and progress Collectively, these documents will inform and provide the backdrop for the workshop discussions.

3 WORKSHOP PROGRAMME TOWARDS A SERVICE LEVEL AGREEMENT MORAY/SKILLS DEVELOPMENT SCOTLAND WORKSHOP FRIDAY 16 th APRIL : welcome, introductions and expectations, and workshop objectives 1.15: the building blocks short presentations by: Skills Development Scotland Moray Council 1.45: towards a service delivery agreement 2.00: local priority issues and actions to capture in the agreement MCMC, youth unemployment and 16+ Learning Choices Curriculum for Excellence and the role of SDS Workforce development and the skills demands of SMEs Promoting and ensuring effective delivery of SDS national training programmes ongoing local communication of the developing SDS service offer 3.45: moving forward developing and agreeing a service level agreement 3.55: conclusions and next steps 4.00: close

4 BRIEFING PAPER 1: SUMMARY OF KEY DATA School leaver destinations A total of 1,036 young people left schools in Moray in Of these, 88.2% left to a positive destination, which was above the national average of 85.7%, and 11.8% to a negative, or unknown destination, compared to 14.3% across Scotland. The numbers entering a positive destination fell by 1.4% since , compared to the national rate of decline of 0.8% Reflecting the national trend, there was a marked decrease in the number of leavers entering employment, dropping by 6.4% since last year to 30.5% in , the lowest level in 10 years, however considerably higher than the national average of 18.4% across Scotland The proportion of Moray school leavers entering further and higher education rose by 5.1% to 56.7%, its highest level in a decade, but lower than the national average rate of 61.9%. Only 0.9% of school leavers entered training, compared to a level of 5.1% across Scotland 10.1% of leavers in Moray were unemployed and seeking employment or training. This was 1.4% higher than the previous year, but below the national rate of 11.5% 1.6% of leavers were unemployed and not seeking employment or training, the same as the average rate in Scotland. No leavers in Moray had unknown destinations, compared to 1.2% across Scotland National Training Programme: results for the first half of There were 182 new starts on training programmes in Moray between the 1 st April and 25 th September 2009, and a total of 730 trainees in training at the end of that period The biggest number of trainees were in Modern Apprenticeships (MA)16 19, accounting for 67.5% of the total in training. Skillseekers accounted for 16.2% of trainee numbers, MA 20+ for 13.2%, and Get Ready for Work (GRfW) for 2.3% of total trainees. Training for Work (TFW) was the smallest programmes, with just 0.8% of total trainee numbers A total of 146 outcomes were achieved by trainees on national training programmes between 1 st April and 25 th September These included qualifications, progression to another training programme or into education, job outcomes, and retention or sustained job outcomes The More Choices More Chances (MCMC) group The MCMC group comprise young people aged who are either unemployed and seeking employment/training, or who are economically inactive. At 16 th November 2009, a total of 166 young people (known to SDS) were unemployed and seeking. 45% of this group were aged 17, 35% aged15/16, and 20% aged18/19. 66% of the group were male and 34% female. 70% of the group had been unemployed for under 3 months, 19% had been unemployed for 3 6 months, 8% for 6 12 months and 2% for over 1 year The School College Collaboration (SCC) Project The SCC project works directly with S2 S5 pupils and with partners to ensure vocational study at school and post school learning activities are given equal status with other school/ post school options Project outcomes at a national level for 2008/09 (Year 3) show that those pupils engaged with the SCC project achieved 77.8% positive destinations, compared to 72.2% for Maintained Secondary Statutory Leavers. There is no separate data for Moray, but the aim in Year 4 is to deliver SCC and record individual data using standard methodology across all local authorities Full details of the above sets of data can be found at the following link on the SDS web site: BRIEFING PAPER 2: SUMMARY OF RELEVANT LOCAL OUTCOMES AND ISSUES

5 This briefing note summarises the key starting points to develop robust strategic linkages. These will inform the process to align SDS activities with those of the local authority and other Community Planning partners. Two related sets of outcomes are suggested as important starting points: (a) the local outcomes from the SOA of most relevance to SDS activities, and (b) SDS s initial corporate outcomes 1. The suggested format for a local partnership delivery agreement will build on the linkages apparent between these lists. This is reflected in the proposed Service Delivery Framework contained later in this pack. Single Outcome Agreement for Moray related local outcomes People in Moray will have access to better paid employment The community will develop and improve their learning and qualifications More young people will remain in learning post 16 More young people will succeed in school More young people will develop to be successful adults Inequalities in Moray will be addressed Agencies will work together and individually to improve services SDS corporate outcomes 1. More people progress, achieve and sustain positive destinations 2. Employers are more productive as a result in the skills and development of their employees 3. More effective labour supply 4. Equalities in learning and employment are improved across Scotland 5. SDS is valued by, and has a strong reputation with, customers and key stakeholders 6. SDS influences and stimulates a high performing skills system 7. SDS achieves its goals and delivers its services in ways that minimise environmental impacts SDS LEAD CONTACTS/DELIVERY BASES 1 These may be refined in the course of the planning cycle.

6 Local Authority SDS Region Head of Region Area Manager Moray North Liz Galashan Tel: Anthony Standing Tel: Mob: SDS main delivery centres 7 Commerce Street, Elgin, IV30 1BS Tel: DRAFT SERVICE DELIVERY AGREEMENT TEMPLATE

7 The attached tables contain the framework for the draft Service Delivery Agreement between Skills Development Scotland and Moray Council for This has been established as a result of a series of developmental discussions involving national and local SDS staff, and officers from the Council and other Community Planning partners. The format of the template has been taken from the joint SOLACE/Improvement Service good practice note on the use of outcome indicators within SOAs. The agreement has been developed to add value to a range of existing planning mechanisms, and in particular its format is designed to enable consistency and read across with the wider Single Outcome Agreement framework now in place. The agreement is intended to embed and clarify the contribution of the services and activities of SDS within the collective efforts of all local partners to address skills, learning and employability issues. It is focused on ensuring these combine to maximum effect to address locally identified priorities. At this stage the draft contained overleaf has mapped and correlated relevant national outcomes, and related local outcomes, and cross referenced these to SDS s corporate objectives. Key generic SDS inputs and activities are also listed to aid developmental discussions within the workshop. The potential contribution of these, and how they can best combine with other partner activities, will be considered as appropriate within the workshop discussion session on key local issues. It is intended the workshop itself will make further progress in completing the template, and also identify how elements that cannot be completed on the day will be finalised. This will ensure a strong developmental dynamic in the process. The agreement will be used both as a review tool, and as the basis for the further development of joint working. Through application it will continue to be refined, and provide a solid foundation to integrate the ongoing work of SDS within the next generation of SOAs from 2011.

8 DRAFT Format for SDS Service Delivery Agreement for Moray Produced by: Date: Local Outcome People in Moray will have access to better paid employment National Outcome 2. We will realise our full economic potential with more and better employment opportunities for our people. SDS Outcome/s Inputs Activities Who Employers are more productive as a result of investment in skills and development of their employees Chairing and contributing to PACE activities Local investment via national training programmes SDS Key Sector Team PACE co-ordination General careers guidance services and specific supports such as Careers Match and CV builder Local delivery of: Modern Apprenticeships; Get Ready for Work; Training for Work; and Skillseekers with focus where appropriate on key sectors Scottish Employer Service Skills Gateways (Spring 2010) Skills for Growth (Summer 2010) Integrated Employment & Skills service in partnership with JCP (Summer 2010 rollout) The community will develop and improve their learning and qualifications More young people will remain in learning post We are better educated, more skilled and more successful, renowned for our research and innovation More effective labour supply More people progress, achieve and sustain positive destinations Employers are more productive as a result of investment in skills and development of their employees All age careers guidance services SDS Key Sector Team All age careers guidance services Learn Direct helpline My Learning Space (Summer 2010) My Learning Coach (Summer 2010) Scottish Employer Service Skills Gateways (Spring 2010) Skills for Growth (Summer 2010) Integrated Employment & Skills service in partnership with JCP (Summer 2010 rollout) More young people will 4: Our young people are Equalities in learning are Local investment via national Local delivery of: Modern Apprenticeships; Get Ready for Work; Training for Work; and Skillseekers with focus where 27/04/2010

9 DRAFT Format for SDS Service Delivery Agreement for Moray Produced by: Date: succeed in school More young people will develop to be successful adults successful learners, confident individuals, effective contributors and responsible citizens. improved across Scotland training programmes Targeted careers guidance services Individual Learning accounts appropriate on key sectors Targeted careers guidance services and specific supports such as Careers Match Scotland; and CV builder MCMC group targeting in schools Integrated Employment & Skills service in partnership with JCP (Summer 2010 rollout) Utilisation/development of local branded learning centres Access to SDS branded learning centre network Promotion, allocation and monitoring of ILAs Use of Learn Direct helpline Big Plus local promotion and referral rates Learn Direct helpline Big Plus helpline 27/04/2010

10 DRAFT Format for SDS Service Delivery Agreement for Moray Produced by: Date: Inequalities in Moray will be addressed 7. We have tackled the significant inequalities in Scottish society Equalities in learning are improved across Scotland Local investment via national training programmes Targeted careers guidance services Individual Learning accounts Local delivery of: Modern Apprenticeships; Get Ready for Work; Training for Work; and Skillseekers with focus where appropriate on key sectors Targeted careers guidance services and specific supports such as Careers Match Scotland; and CV builder MCMC group targeting in schools Integrated Employment & Skills service in partnership with JCP (Summer 2010 rollout) Utilisation/development of local branded learning centres Access to SDS branded learning centre network Promotion, allocation and monitoring of ILAs Use of Learn Direct helpline Big Plus referral rates Learn Direct helpline Agencies will work together and individually to improve services 14. We reduce the local and global environmental impact of our consumption and production 15: Our public services are high quality, continually improving, SDS achieves it s goals and delivers it s services in ways that minimise environmental impacts SDS is valued and has a strong reputation with customers and key stakeholders Big Plus Via all activities and approaches Partnership working e.g. Community Planning/SOA links, PACE, IES Use of Video Conference facilities where appropriate Use of public transport where travel required Inputs to relevant local partnerships Development of SDA linked to the local area SOA Integrated Employment & Skills service in partnership with JCP (Summer 2010 rollout) 27/04/2010

11 DRAFT Format for SDS Service Delivery Agreement for Moray Produced by: Date: efficient and responsive to local needs SDS influences and stimulates a high performing skills system work with JCP etc Big Plus helpline referral processes to providers Big Plus referral mechanisms Integrated partnership delivery models via Learning Centre network 27/04/2010

12 MORAY ABERDEEN CITY BRIEFING NOVEMBER 2009 Chief Executive s Message Damien Yeates Chief Executive Delivering comprehensive information, advice and guidance for careers and learning, as well as delivering skills development What is Skills Development Scotland? Since its formation in April 2008, Skills Development Scotland has pursued its key purpose of maximising Scotland s sustainable economic growth by unlocking the potential of the country s greatest asset our people. By bringing together learndirect scotland, Careers Scotland and the main Skills and Training interventions of Scottish Enterprise and Highlands & Islands Enterprise, we have made major inroads to becoming a coherent body delivering comprehensive information, advice and guidance for careers and learning, as well as delivering skills development. We strive to be a catalyst for real and positive change in Scotland s skills performance by helping individuals realise their full potential. We also help employers be more successful through skills development. We want to develop meaningful partnerships at national, regional and local levels. Through these partnerships, we will work towards fulfilling our vision and drive forward real, positive and sustained change in Scotland s skills performance. The aim of this briefing is to let you know about our services and results and to give you an overview of the local labour market. We plan to produce these briefings on a quarterly basis and would welcome your feedback on what you would like us to include. You can get in touch via your local contact, see details below, or by sending an to info@skillsdevelopmentscotland.co.uk. Alternatively, you can keep up to date with our activity by visiting our website Your local contact Anthony Standing Area Manager Moray, Argyll and Bute, Western Isles T: M: E: anthony.standing@sds.co.uk

13 Our Services LEARNING EMPLOYMENT CAREERS DEVELOPMENT Skills Development Scotland was created to change the way in which people learn, develop and utilise their skills, and also to help businesses and organisations build their capabilities and put their skills to their most productive use. Our core services include careers advice and guidance for young people still at school as well as adults looking to find work, those facing the threat of redundancy and for those looking to advance their career. We are also actively engaging with employers and offer a variety of ways for people to develop their skills through a range work-based national training programmes, including Modern Apprenticeships, Get Ready for Work, Training for Work and Skillseekers. Together with Jobcentre Plus, we plan to introduce an integrated employment and skills service throughout Scotland in We will soon be introducing a new brand identity to unify our work and to better connect with our customers. In the interim, you may be more familiar with what we do through the different services, brands and initiatives we have brought together under Skills Development Scotland. Here s a brief summary of these with highlights for the first six months of 2009/10. Careers Scotland offers guidance to all school pupils from S2 onwards but is also freely available to adults of any age. For example, PACE is a unique Scottish partnership initiative which provides support to employees when an organisation announces redundancies. As part of PACE, Skills Development Scotland offers careers advice and information on financial help, including business start up. Other services available include CareersMatch Scotland which matches an individual s skills and interests to occupations; a CV Builder which allows individuals to create and save their own CVs; Higher Education Conventions, a series of events that provide pupils with details about further and higher education courses in Scotland and beyond; and the Exams Helpline, which provides pupils and parents with impartial guidance on the clearing process and what their options are once the results are known. Fast facts, April-September ,959 visits were made to Careers Scotland centres across the country. There were 173,412 face-to-face interventions with individuals to support their career planning, improve their readiness to enter the labour market through employability support or to aid their personal and social development through mentoring support. 41,284 school pupils were supported to progress their career choices and to make a successful transition into work, training, or further education. The Scottish Government would like everyone to carry on learning throughout their life, whether it's to get a job or to improve their skills. We encourage this via learndirect scotland s helpline, website and network of over 500 branded learning centres. ILA Scotland is a Scottish Government scheme that helps people pay for learning. It s available to people over 16 who have an income of 22,000 a year or less, or who are on benefits. Up to 500 towards the cost of learning is available each year.

14 BRIEFING MORAY NOVEMBER 2009 The Big Plus is Scotland s campaign to promote the free help that s available for adults who need support with reading, writing and numbers. People who contact us are put in touch with local tutors. Fast facts, April-September ,691 visits were made to our family of websites. 141,992 calls were made to our helplines. Another important area of our work is the delivery of four national training programmes where we work closely with a range of providers to promote recruitment and to ensure high quality delivery. Modern Apprenticeships offer people aged 16 and over the chance of paid employment combined with the opportunity to train for jobs at craft, technician and management level. They are an exciting way of gaining skills and qualifications that will help to start a career without having to study full-time, and are now available across a wide range of industries. Get Ready for Work is a national training programme for young people aged 16 to 19 who are not at school, college, work or in training. The programme has been developed to help them move into a job, further training or college. It helps them focus on what they want to do, learn new skills and gain the confidence to make progress. Training for Work provides training support for people aged 18 and over, who have been unemployed for at least 13 weeks and who are actively looking for work. The programme allows people to undertake vocational training linked to local labour market opportunities, enabling individuals to secure and sustain employment. Skillseekers is a vocational training programme for young people aged 16 to 19, who want to develop their skills and equip themselves for the world of work. It s open to people who have left school and have a job or who are looking for work. Fast facts, all national training programmes combined, April-September 2009 Across Scotland 21,595 unemployed 16 to 19 year olds received personal support to secure training, work or learning opportunities. 18,346 adults over 20 years old engaged with us to make effective career decisions or to develop their skills and progress their careers. There were 7,185 achievements, such as the attainment of a qualification, a job, or progression to another training programme. We engaged with 23,123 small to medium sized enterprises in staff development and training. In Moray 182 people were successfully recruited across the four national programmes. 730 individuals were actively in training. There were 146 achievements, such as the attainment of a qualification, a job, or progression to another training programme.

15 BRIEFING MORAY NOVEMBER 2009 Labour Market Overview Skills Development Scotland has a key role to play in making the link between the supply of people skills and the demand for businesses to meet their workforce requirements. In the past, through learndirect scotland for business, we focused on helping small to medium sized businesses. This focus will continue, but we will also help larger organisations too and work in partnership with key partners such as the Sector Skills Councils, trade unions and the Scottish Funding Council to achieve our goals. We will also prioritise our skills development activities in the Government Economic Strategy key sectors. These are creative industries, financial and business services, energy, food and drink, tourism, life sciences and universities. Fast Facts: Moray The population of the Moray local authority area is 87, ,200, or 83.1%, are of working age. During October 2009, 1,162 people were claiming Job Seeker s Allowance. In the same month, Jobcentre Plus reported 479 unfilled vacancies. Employee jobs by Industry (March 2009). Agriculture and Fishing 5% Energy and Water 1% Manufacturing 14% Construction 9% Distribution, Hotels and Restaurants 18% Transport and Communications 3% Banking, Finance and Insurance 8% Public Administration, Education and Health 36% Other 5% Sectors with fewer than 500 jobs are not represented. Source: Office of National Statistics 2009 Latest News Skills Development Scotland s Space School 2009 takes off in November, with 14 young people from across Scotland attending a ten-day study trip to NASA Space Centre, Houston. The group will take part in a range of activities and organisational visits to the United Space Alliance, The Wood Group Engineers, Johnson Space Centre and Rice University. Our relationship with NASA is an invaluable way of motivating and inspiring young people to aim higher. Visit our website to find out more about the initiative and to see how the group got on. The Scottish Region of the National Training Awards took place in Edinburgh on 5 November. The awards, managed by UK Skills and delivered by Skills Development Scotland on behalf of the Scottish Government, inspire others through recognising best practice in learning and development. The 8th annual Modern Apprenticeships Awards will be held in Glasgow on 9 December. Staged by Skills Development Scotland and sponsored by SQA, there are 106 entries in nine categories. All celebrate the high standards being reached by many employees, employers and learning providers involved in Modern Apprenticeships. Visit our website on 25 November to download our Community Planning Partnership Report. Published every six months, it includes our School Leaver Destination Report and full analysis of our skills programmes.

16 SDS Service Delivery Agreement : National Issues / Actions and Progress Issues Raised National Training Programmes National Activity Policy SDS is responsible for delivering the four National Training Programmes (NTPs) Modern Apprenticeships (MAs), Skill Seekers (SS), Get Ready for Work (GRfW) and Training for Work (TfW). In we will deliver 29,500 new training opportunities across all four programmes, including 15,000 new MAs, at SVQ levels 2 and 3, and 14,500 training places available across the other programmes to support young people and adults access the labour market. The National Training Programmes will be reviewed with an action plan for change to be prepared by March 2011 Delivery The NTPs respond to a range of economic, demographic and geographical needs, and reflect key government policies and interventions such as 16+ Learning Choices, More Choices More Chances and the Young Person s Guarantee for year olds. There is a commitment to include partners in the joint development of demand statements supported by robust labour market information to inform procurement decisions Scottish Employer Service Labour Market Information The Scottish Employer Service (SES) will offer a direct and managed relationship between Skills Development Scotland and employers to maximise the benefits of collaborative working. SES will offer a multi-channel contact point for employers (public and private) who want to increase performance by improving the uptake and utilisation of skills and learning in the workplace. This service will be supported by account management teams who will help to deliver a range of generic and bespoke skills interventions with employers, including access to targeted funding, Skills for Growth services and Modern Apprenticeships. Learning from, harnessing and sharing good practice will be key features of our development work. The National Labour Market Team at SDS will : produce regular unemployment and vacancy reports at a national level provide access to the widest range of labour market intelligence through Research Online 27/04/2010

17 SDS Service Delivery Agreement : National Issues / Actions and Progress produce regular media monitoring of jobs gains/losses across the SDS regions signpost other research (e.g. local authority LM profiles, SSC sector profiles) produce short pieces on labour market topics (e.g. skill shortages, skill gaps etc.) Data Sharing We are exploring opportunities for data sharing, to make more effective use of information held by us and our partners. One such example, now under development, is the creation of a data hub to share information on young people, their learning choices and progression which we aim to have in place by August Through its research function, SDS will play the lead role in the analysis of choices and progression patterns, providing information to help shape suitable learning opportunities and support mechanisms. Similarly, we will continue to conduct and report on the School Leaver Destination Return (SLDR), a statistical return undertaken on behalf of the Scottish Government. A 100% survey of school leavers, the next return will be carried out in September 2010 with a follow up survey in March/April SDS will provide survey analysis at both local and national level. We will work in collaboration with the Scottish Government Analytical Service to ensure that our work adds to a broader awareness among partners of the issues faced by school leavers. Key Sector Team The Key Sector Team within Strategic Relations are developing Sector Skills Strategies and will work with and support local partnerships with an interest in sectoral development activity. As the approach develops increased resources in the form of Labour Market Intelligence, Career Management Resources and Tailored Pathways will become available to partners to support local development. Effective and regular communication to partners articulating key priorities from the Sector Industry Advisory Boards and progress against these will be essential. Some of the Key Sector work will has a strong geographical focus with Energy being a prime example and alignment with the Scottish Enterprise, National Renewables Invest Plan will see key development zones in Fife, Tayside, the Highlands and Grampian. The team are already engaged in regional development clusters and this will continue to grow as the increased knowledge and working practices are extended to colleagues within regional operating teams. An analysis of the Local Authority Feedback, will identify sectoral priorities and these will be incorporated into the teams work plan for 2010/11 to ensure coverage of sector developments and contributing to organisational developments and communication plans. 27/04/2010

18 SDS Service Delivery Agreement : National Issues / Actions and Progress Key Sector Team The Key Sector Team within Strategic Relations are developing Sector Skills Strategies and will work with and support local partnerships with an interest in sectoral development activity. As the approach develops increased resources in the form of Labour Market Intelligence, Career Management Resources and Tailored Pathways will become available to partners to support local development. Effective and regular communication to partners articulating key priorities from the Sector Industry Advisory Boards and progress against these will be essential. Some of the Key Sector work will has a strong geographical focus with Energy being a prime example and alignment with the Scottish Enterprise, National Renewables Invest Plan will see key development zones in Fife, Tayside, the Highlands and Grampian. The team are already engaged in regional development clusters and this will continue to grow as the increased knowledge and working practices are extended to colleagues within regional operating teams. An analysis of the Local Authority Feedback, will identify sectoral priorities and these will be incorporated into the teams work plan for 2010/11 to ensure coverage of sector developments and contributing to organisational developments and communication plans. Each of the Key Sectors have unique attributes and SDS will need to work with the grain of each sector and the organisations 27/04/2010