Los Angeles Trade-Technical College Student Employment Center Customer Service. Full Time

Transcription

1 Full Time Job Title: E-Commerce Job Number: 3612 Hours/Days: Monday-Friday Salary: $12/hr Approximate Location: Vernon, CA Requirements: Skills Requirements: Computer Proficiency. Desire to be helpful. Internet Skills (familiarity with various e-commerce platforms a plus). Multi-Tasking Skills. Follow up Skills. Team Player. Ability to speak Spanish a PLUS+ Job Description: Provide GREAT customer service via phone or online or messaging Answer high volume of calls. Job Title: Representative Job Number: 3576 Hours/Days: Monday-Friday Salary: $DOE Requirements: Skills Requirements: Willingness to learn about the apparel industry and garment manufacturing process. Ability to interact with customers via phone and in a friendly and professional demeanor. Exceptional computer skills on a PC and Mac. Excellent organization skills and strong attention to detail. Great communication skills and experience working on a team. Job Description: Assist with business-to-business sales and production for our garment dyed blank t-shirts. He/she is responsible for interacting with new and existing private label clients. Other responsibilities include help bring in new sales by calling and ing brands, retailers, promotional companies, and screen printers. Follow up with past and current clients to put in new orders. Interact with customers on the phone to answer basic questions about our products and services and direct them to the proper sales representatives. Help manage the showroom calendar by organizing and scheduling appointments with new and current clients. Assist the sales team with preparing sample packages. Assist with daily office tasks and occasional shipping errands for small packages. Work closely with the production team in keeping track of all inventory. Remain well informed about industry trends to identify opportunities for growth.

2 Full Time/Part Time Job Title: Job Number: 3623 Hours/Days: Varies Salary: $20.00/hr Requirements: Job Description: Excel, Microsoft word, and Microsoft office, organization, schedule appointment, book keeping, graffiti removal, tree planting, conservation, food services, import export, and account managers. Job Title: /In-house Sales Job Number: 3570 Associate Hours/Days: Monday-Friday Salary: $10.50/hr Requirements: Skills Requirements: Basic computer skills; Excellent communication skills; Understanding of client service standards in a wholesale environment; Bilingual in Spanish, a plus! Attention to detail; Team player; Punctual; Fast learner and self motivated; Friendly, polite, confident; Well presented, proper dress attire. Job Description: Great all customers that walk in store, and on the phone. Process accurate telephone, , fax and mailed customer purchase orders in N41 (Inventory Management). Review orders for: product description, product options, customer price, item availability, shipping instructions, special customer requirements, and end-user statements, as required. Prepare inventory pick tickets, and charge approvals for shipping. Interface daily with Customers and the Sales Team to resolve issues and answer questions; work with the team departments to ensure best possible customer satisfaction. Provide same-day response on all routine inquiries, and immediate response on urgent matters. Accept and enter new Sales Leads. Perform all associated actions and tasks in N41(Inventory Management), as required. Provide literature and product information per customer requests, ing electronic copies when possible, and pass information to the Sales Team as a possible sales lead. Provide back-up coverage within the department, as assigned.

3 Full Time/Part Time Job Title: Tele-Fundraiser I Job Number: 3557 (Classic Division) Hours/Days: Monday-Saturday Salary: $DOE Requirements: Skills Requirements: If you have an interest in current political and social issues, a passion to "be the change you want to see in the world," and can call for any organization that DSG partners with, we want to hear from you. Tele-marketing/tele-fundraising experience or a college degree is a plus. Job Description: The Tele-Fundraiser position here at Donor Services Group requires passion, social/ political awareness and great energy! Our Fundraisers Advocate for our Clients while following an internal call Structure. Excellent Conversational Ability mixed with an understanding of Donor Cultivation, makes our Fundraisers some of the best in the nation. Structure: Our structure is pretty basic, but imperative to nail down. Pitch three times, using three ask levels, do two strong credit card asks and a close with a confirmed amount and turnaround time. Our Structure does require persistence. Conversational Ability: The ability to actively listen and engage with the donor about the organization, and also about their lives while using; Empathy, grace, and gratitude. Empathy, grace, and gratitude soften persistence. Add this to structure and you have a fantastic call. Donor Cultivation: Cultivation is donor-focused and involves nurturing and fostering the client's relationship with the donor by asking questions and garnering information that can help the call. Client Advocacy: Advocacy is client --focused and involves speaking out on behalf of the organization as though we are true representatives.

4 Full Time/Part Time Job Title: Valet Parking Attendants Job Number: 3494 (drivers) special events Hours/Days: Varies Salary: $12.00/hr Approximate Location: Los Angeles/Beverly Hills/Santa Monica, CA Requirements: Skills Requirements: Must be able to drive automobiles, stick shift and automatic transmission and have California driver's license class "C". Must have clean driving record. Job Description: We are a valet parking company htat provides valet parking services for special events. We need drivers, traffic directors and shuttle bus drivers. This is part time and on call. Various days and hours, days, nights and weekends. Job Title: Floor Staff Job Number: 3431 Hours/Days: Varies Salary: $DOE Requirements: Skills Requirements: Skills Requirements: Retail experience, knowledge of designer brands and labels, passion for fashion. Job Description: Are you a stylish shop-a-holic? Love fashion and fashion apparel? If so, come work with fashion lovers and shop-a-holics just like you! and enjoy a substantial employee discount on designer items. We are looking for stylish fashion lovers who have a positive attitude and a strong work ethic. No retail experience required, however the person who will thrive in this position possesses exceptional customer service and communication skills. Job Title: Team Player Job Number: 3429 Hours/Days: Monday-Friday Salary: $DOE Requirements: Skills Requirements: Friendly and cheerful attitude. Job Description: Customer service.

5 Part Time Job Title: Tool Crib Cashier Job Number: 3523 Hours/Days: Varies Salary: $17.00/hr Approximate Location: Pasadena, CA Requirements: Skills Requirements: Customer service and cashiering experience is key. Some experience using basic wood and metal working tools is required. Basic computer skills are necessary. Experience using large power tools is a plus. Effective verbal communication skills and service oriented skills. Must be a team player. Must have the ability to work evening and weekends. Job Description: Issuing in and out of tools and materials using web checkout (which may include sheet material and foam blocks weighing up to 100 lbs), and fielding questions from students on materials and procedures while guiding them on the safe use of shop tools. These tasks are often carried out simultaneously, so the ability to multitask is necessary. This also requires the capacity to maintain an even tempered disposition and remain calm under pressure while helping students toward the completion of their projects. Retail sales including the use of a cash register and computer. Keeping track of inventory and reordering when needed. Restocking inventory items and ordering supplies as needed. Maintaining a safe work environment throughout the department. Environment: Work is performed primarily in a shop setting with frequent interruptions and distractions; extended periods of time using shop equipment including computers, viewing computer monitors, shop equipment etc.; interactions with other individuals. Due to the nature of the work environment, there is exposure to loud noises, chemicals, fumes, dust and heat. Physical: Primary functions require sufficient physical ability and mobility to work in an shop setting; to stand or walk for prolonged periods of time; including, bending, kneeling, crouching, reaching, squatting, and twisting; to lift, carry, push, and/or pull moderate to heavy amounts of weight (50 to 100 pounds); to operate office and shop equipment requiring repetitive hand movement and fine coordination, handle or feel objects, tools or controls; and to verbally communicate to exchange information.

6 Part Time Job Title: Stocker/Cashier/Packager Job Number: 3488 Hours/Days: Varies Salary: $14.00/hr Requirements: Skills Requirements: Customer service/cashier experience preferred. Basic computer skills. Must speak Korean. Ability to lift up to 50 pounds. Job Description: Ensure high levels of customer satisfaction through excellent sales service. Assess customers needs and provide assistance and information on product features. Welcome customers to the store and answer their queries. Follow and achieve department s sales goals on a monthly, quarterly and yearly basis, Go the extra mile to drive sales. Maintain in-stock and presentable condition assigned areas. Actively seek out customers in store. Remain knowledgeable on products offered and discuss available options. Process POS (point of sale) purchases. Cross sell products. Handle returns of merchandise. Team up with co-workers to ensure proper customer service. Build productive trust relationships with customers. Comply with inventory control procedures. Packaging for Fed-Ex/USPS/DHL packages.

7 Temporary Job Title: Barista- Special Event Job Number: 3477 Hours/Days: Wed-Sun Salary: $DOE Requirements: Skills Requirements: Previous barista experience preferred; Valid Driver s License with clean record and the ability to travel; Availability to work weekends a MUST; Enthusiastic and wellmannered with effective speaking and communication skills; Excellent customer service skills; Ability to work independently and as a motivated team member; Must be organized and provide thorough and detailed follow-up; Must be reliable and punctual with exceptional self-management skills. High School Diploma and some college preferred with a focus on Marketing, Business or Food Sciences. Food Handlers Certification required (will arrange certification for the right candidate). Must be able to lift up to 50lbs; Able to stand, bend, twist as needed to set up equipment in a variety of locations and spaces; Must be able to stand for between 8 to 12 hours; Ability to handle long hours in varying degrees of weather outdoors and in doors, including in heat, cold, etc. Speaking-able to talk to customers clearly and effectively to convey product information. Listening-able to hear customer questions and feedback. Job Description: Be educated about the La Llave Espresso brand and background; Create a positive and professional image of the Company and the La Llave Espresso brand by interacting with consumers in a friendly and knowledgeable manner; Understand product preparation, the different types of coffee machines and brewing techniques; Complete set up and tear down of mobile café, kiosks, and/or tents at expo. Offer coffee samples and suggest specific product tastings. Encourage consumers to engage with us on Social Media. Maintain event equipment and keep it presentable and clean. Follow safety guidelines while setting up and using event equipment. Be punctual and keep kiosk manned at all times. Follow all company guidelines and food safety regulations at all times.

8