FALL 2017 & SPRING 2018 Training

Transcription

1 San Mateo County Human Resources Department Training and Development FALL 2017 & SPRING 2018 Training Visit for more information F a l l & S p r i n g P a g e 1

2 Fleible / Adaptable Competencies Career/ Life Planning Career Planning and Development (For Any Employee) Nuts and Bolts of Applying for a County Position (For SM County Employees Only) NEW Presenting Yourself Effectively in a Civil Service Interview Process (For Any Employee) Stepping Up and Leading Up Academy (For SM County Employees Only) NEW Computer Training Ecel Introduction 2013 (For Any Employee) Ecel Intermediate 2013 (For Any Employee) Ecel Advanced 2013 (For Any Employee) Ecel Calculations 2013 (For Any Employee) NEW OneNote Quick Start (For Any Employee) NEW Outlook Essentials 2013 (For Any Employee) Getting Up to Speed with PowePoint - Introductory Course (For Any Employee) NEW PowerPoint Intermediate/ Advanced 2013 (For Any Employee) Skype for Business (For Any Employee) NEW Word Introduction 2013 (Any Employee) Word Intermediate 2013 (For Any Employee) Word Advanced 2013 (For Any Employee) Customer Service Active Listening (For Any Employee) NEW Conflict Resolution: Dealing with Difficult People (For Any Employee) Eceptional Customer Service: Putting People First in the Public Sector (For Any Employee) Fundamentals of Conversational Spanish (For Any Employee) Powerful Telephone Skills (For Any Employee) Serving Multi-Generation Customers (For Any Employee) Supporting Outstanding Customer Service in the Public Sector (For Supervisors and Managers) The Customer Care Approach to Customer Service (For Any Employee) Diversity / Cultural Competency How to Thrive in a Changing Diverse Workplace: Essential Strategies Every Supervisor/Manager Should Know (For Supervisors and Managers) P a g e 2 S a n M a t e o C o u n t y H R - T r a i n i n g & D e v e l o p m e n t

3 Fleible / Adaptable Diversity / Cultural Competency (Continued) Recognizing and Valuing Our Differences (For Any Employee) Working with Multi-Generations at the Workplace (For Any Employee) Finance and Administration (* Online) * ATKS All-Employee Core Training (For SM County Employees Only) * ATKS Manager/Supervisor Training (For SM County Supervisors and Managers Only) * Introduction to CPMS (For SM County Employees Only) LMS Basics (For SM County LMS System Admins Only) NEW LMS Advanced (For SM County LMS System Admins Only) NEW * LMS Training for Supervisors and Managers OHC - Hiring Manager/Approver Training (For SM County Hiring Managers/Supervisors Only)(Upon Request) OHC - HR Liaison Training (For SM County Payroll/Personnel Staff Only)(Upon Request) * Reports in Workday (For SM County Employees Only) * Traditional Performance Evaluation in Workday (For SM County Employees Only) * Workday Employee Self-Service (For SM County Employees Only) * Workday Supervisor/Manager Self-Service (For SM County Employees Only) HR Management Communicating Epectations (For SM County Supervisors and Managers Only) Difficult Conversations (For SM County Supervisors and Managers Only) Effective 1:1 Meetings (For SM County Supervisors and Managers Only) Employee Documentation (For SM County Supervisors and Managers Only) Hiring, Building & Retaining a Skilled Workforce (For SM County Supervisors and Managers Only) HR Basics (For SM County Supervisors and Managers Only) Labor Relations (For SM County Supervisors and Managers Only) Managing Absenteeism (For SM County Supervisors and Managers Only) Managing Employees with Medical Conditions (For SM County Supervisors and Managers Only) Risk Management for the Supervisor/Manager (For SM County Supervisors and Managers) F a l l & S p r i n g P a g e 3

4 Fleible / Adaptable HR Management (Continued) Supervisor's Guide to Progressive Discipline (For SM County Supervisors and Managers Only) Worker's Compensation (For SM County Supervisors and Managers Only) Leadership Development (* Online) ABCs of Supervising Others (For Leads, Supervisors, and Managers) Build Productive Teams through Improved Communication (For Leads, Supervisors, and Managers) Building Focused Teams (For Leads, Supervisors, and Managers) NEW * Cal-ICMA Webinar: Successful Supervision and Leadership (For SM County Employees Only) * Cal-ICMA Webinar: Survival Skills for Managers (For SM County Employees Only) * Cal-ICMA Webinar: Succession Planning and Knwledge Transfer (For SM County Employees Only) Change Leadership (For Any Employee) Coaching Others to Manage Conflict (For Leads, Supervisors, and Managers) Create Compelling Vision (For Supervisors and Managers) NEW Facilitation and Meeting Management (For Supervisors and Managers) NEW * Leadership Advantage (For SM County Supervisors and Managers) Leadership Basics (For Leads, Supervisors, and Managers) Leading Multi-Generation Teams (For Any Employee) Making the Transition from Manager to Leader (For Supervisors and Managers) Managing Remote or Virtual Teams (For Supervisors and Managers) NEW Political Astuteness/Savvy (For Leads, Supervisors, and Managers) Skills for Collaborative Leadership (For Any Employee) Supervision 101: What All New Supervisors Need to Know (For Newly Appointed Leads, Supervisors, and Managers) Professional Development (* Online) Advanced Facilitation (For Supervisors and Mangers) Basic Facilitation (For SM County Supervisors and Managers Only) Building Effective Workplace Relationships (For Any Employee) Crash Course in Project Management (For Any Employee) Creative Problem Solving (For Any Employee) Decision-Making Skills - Adapting to Uncertainty (For Any Employee) NEW Develop as a Professional (For Any Employee) Developing Effective Project Proposals & Workplans (For Project Managers) P a g e 4 S a n M a t e o C o u n t y H R - T r a i n i n g & D e v e l o p m e n t

5 Fleible / Adaptable Professional Development (* Online) (Continued) Developing Effective Project Proposals and Workplans (Fro Project Managers) * Effective Communication for Employees (JJ Keller)(For SM County Employees Only) * Effective Communication for Supervisors (JJ Keller)(For SM County Supervisors Only) Effective Public Speaking (For SM County Employees Only) Emotional Intelligence Skills Training (For Any Employee) NEW Essentials of Project Management (For Any Employee Who Manages Projects) Leading Positive Change (For Any Employee) Leveraging Technology to Maimize Your Time (For Any Employee) Mastering the Communication Process (For Any Employee) Maimizing Your Personal Effectiveness (For Any Employee) Relationship Management (For Any Employee) Resolving Conflict with Difficult Personalities (For Any Employee) Strategies for Changing Times (For Any Employee) Taking the Step Up to Supervisor (For Any Employee) * Team Building for Employees (JJ Keller)(For SM County Employees Only) * Team Building for Supervisors (JJ Keller)(For SM County Supervisors Only) Time Management (For Any Employee) Safety (* Online) Conducting Facility Safety Inspections (For Any Employee) Ergonomics for Department Ergonomics Coordinators (For SM County Department Ergonomic Coordinators Only) Ergonomics for Supervisors and Managers (For Supervisors and Managers) Fire Prevention and Fire Etinguisher Use (For Any Employee)(UPON REQUEST) * Health and Safety - Online Package (For SM County Employees Only) Supervisor Safety Responsibilities (For Supervisors and Managers) Written Communication Better Reading and Writing (For Any Employee) Business Writing Basics (For Any Employee) NEW Delivering Customer Service in Writing (For Any Employee) Editing and Proofreading (For Any Employee) Grammar and Punctuation (For Any Employee) F a l l & S p r i n g P a g e 5

6 Fleible / Adaptable Safety (Online T raining) - JJ Keller 34-Hour Restart for Property-Carrying CMVs (For Any Employee) A Supervisor's Guide To Reasonable Suspicion Testing Accident Investigation (For Any Employee) ADA for Supervisors (For Any Employee) Aerial Lifts in Industrial and Construction Environments (For Any Employee) Alcohol & Drug Testing: Driver Awareness Training Alcohol & Drug Testing: What Drivers Need to Know (For Any Employee) Asbestos Awareness (For Any Employee) Back Safety: Keep Your Back in Action (For Any Employee) Backing: Tractor-Trailer (For Any Employee) Backing: Tractor-Trailers (For Any Employee) Bloodborne pathogem Eposure in the Workplace Bloodborne Pathogen Bloodborne pathogen Eposure in the Workfplace Bloodborne Pathogen Eposure in the Workplace Bloodborne Pathogen: eposure in the Workplace Bloodborne Pathogens For Healthcare Facilities (For Any Employee) Bloodborne Pathogens in First Response Environments (For Any Employee) Bloodborne Pathogens: Eposure in the Workplace (For Any Employee) Bloodborne Pathogens: Safety in the Workplace Bloodborne Pathogens: Safety in the Workplace - EyeCue (For Any Employee) Cargo Securement Dry Vans (For Any Employee) Cargo Securement Flatbeds (For Any Employee) CMV Driver Basics (For Any Employee) CMV Driver Basics Training Program (For Any Employee) Cold Stress (For Any Employee) Compressed Gas Cylinders (For Any Employee) Computer Workstation Safety (For Any Employee) Confined Spaces: Dangerous Places (For Any Employee) Confined Spaces: Entry Team Training - Construction Activities P a g e 6 S a n M a t e o C o u n t y H R - T r a i n i n g & D e v e l o p m e n t

7 Fleible / Adaptable Safety (Online T raining) - JJ Keller (C o ntinued) CSA: Know the Basics (For Any Employee) Dealing w ith Hazardous Spills (For Any Employee) Defensive Driving for Light & Medium Duty Vehicles (For Any Employee) Distracted Driving (For Any Employee) DISTRACTED! Driving (For Any Employee) Diversity & Discrimination for Employees (For Any Employee) Diversity & Discrimination for Supervisors Diversity & Discrimination for Supervisors (For Supervisors and Managers Only) DOT HAZMAT Security Aw areness (For Any Employee) Driver Vehicle Inspections The Complete Process (For Any Employee) Driver Vehicle Inspections: The Complete Process (For Any Employee) Driving Safety (For Any Employee) Effective Communication for Employees (For Any Employee) Effective Communication for Supervisors (For Supervisors and Managers Only) Electrical Safety in the Laboratory (For Any Employee) Electrical Safety: Know Your Ground (For Any Employee) Emergency Planning (For Any Employee) Ecavations for Construction (For Any Employee) EYE ON Defensive Driving (For Any Employee) EYE ON Speed & Space Management (For Any Employee) Eye Safety (For Any Employee) Fall Protection: Workplace Safety (For Any Employee) Fire Etinguisher Use (For Any Employee) Fire Etinguishers (Using) (For Any Employee) Fire Prevention & Response (For Any Employee) Fire Safety: Etinguishing Risk (For Any Employee) First Aid (Any Employee) First Aid (For Any Employee) Flammables and Eplosives in the Laboratory (For Any Employee) Flatbed Cargo Securement (For Any Employee) FMLA for Supervisors (For Any Employee) F a l l & S p r i n g P a g e 7

8 Fleible / Adaptable Safety (Online T raining) - JJ Keller (C o ntinued) Focus Four Hazards: Caught-In or -Betw een for Construction (For Any Employee) Focus Four Hazards: Electrocution for Construction (For Any Employee) Focus Four Hazards: Falls for Construction (For Any Employee) Focus Four Hazards: Struck-By for Construction (For Any Employee) Forklift Operator Safety Training - Annual Refresher Training (For Any Employee) Forklift Operator Safety Training for Construction (For Any Employee) Forklift Safety for Construction (For Any Employee) Forklift Workshop for Construction: Operator Safety Training (For Any Employee) Forklifts: Ultimate Hazard Perception Challenge - Advanced Safety Aw areness (For Any Employee) Forklifts: Ultimate Hazard Perception Challenge: Basic Safety Aw areness (For Any Employee) Forklifts: Ultimate Hazard Perception Challenge: Intermediate Safety Aw areness (For Any Employee) GHS Container Labeling for Construction (For Any Employee) GHS Container Labeling for Industrial Facilities (For Any Employee) GHS Safety Data Sheets for Construction (For Any Employee) GHS Safety Data Sheets for Industrial Facilities (For Any Employee) GHS Safety Data Sheets in the Laboratory (For Any Employee) Hand & Foot Protection: PPE Workplace Safety (For Any Employee) Hand and Pow er Tool Safety (For Any Employee) Hand and Pow er Tools for Construction (For Any Employee) Handling a Seual Harassment Investigation (For Any Employee) Handling Compressed Gas Cylinders in the Laboratory (For Any Employee) Hazard Communication in Auto Service Facilities (For Any Employee) Hazard Communication in Cleaning and Maintenance Facilities (For Any Employee) Hazard Communication in Construction Environments (For Any Employee) Hazard Communication in Healthcare Facilities (For Any Employee) Hazard Communication in the Hospitality Industry (For Any Employee) Hazard Perception Challenge: Slips, Trips, & Falls (For Any Employee) Hazardous Materials Labels (For Any Employee) Hazcom: What You Need to Know (incl. GHS provisions) (For Any Employee) P a g e 8 S a n M a t e o C o u n t y H R - T r a i n i n g & D e v e l o p m e n t

9 Fleible / Adaptable Safety (Online T raining) - JJ Keller (C o ntinued) Hazmat Endorsement Practice Test (For Any Employee) HAZMAT In-Depth Security Training (For Any Employee) Hazmat Security Awareness (Similar to DOT Hazmat Security Awareness) (For Any Employee) Hazmat Transportation: Driver Training (For Any Employee) Hazmat: General Awareness Training (What's Required & How to Comply) (For Any Employee) HAZWOPER Confined Space Entry (For Any Employee) HAZWOPER: Accidental Release Measures and Spill Cleanup Procedures (For Any Employee) HAZWOPER: Air Monitoring and Medical Program (For Any Employee) HAZWOPER: Confined Space Entry (For Any Employee) HAZWOPER: Dealing With The Media In Emergency Situations (For Any Employee) HAZWOPER: Decontamination Procedures (For Any Employee) HAZWOPER: Electrical Safety in HAZMAT Environments (For Any Employee) HAZWOPER: Emergency Response and Decontamination (For Employees) HAZWOPER: Emergency Response Plan (For Any Employee) HAZWOPER: Eposure Monitoring and Medical Surveillance (For Any Employee) HAZWOPER: Fire Prevention (For Any Employee) HAZWOPER: Handling Hazardous Materials (For Any Employee) HAZWOPER: Hazard Recognition (For Any Employee) HAZWOPER: HAZMAT Labeling (For Any Employee) HAZWOPER: Heat Stress (For Any Employee) HAZWOPER: Introduction to HAZWOPER for Waste Site Workers (For Any Employee) HAZWOPER: Introduction to HAZWOPER Retraining (For Any Employee) HAZWOPER: Medical Surveillance Programs (For Any Employee) HAZWOPER: Monitoring Procedures and Equipment (For Any Employee) HAZWOPER: Personal Protective Equipment (For Any Employee) HAZWOPER: Personal Protective Equipment and Decontamination Procedures (For Any Employee) HAZWOPER: PPE and Other Hazard Control Measures (For Any Employee) HAZWOPER: Respiratory Protection (For Any Employee) HAZWOPER: Safety Data Sheets in HAZWOPER Environments (For Any Employee) HAZWOPER: Safety Orientation (For Any Employee) F a l l & S p r i n g P a g e 9

10 Fleible / Adaptable Safety (Online T raining) - JJ Keller (C o ntinued) HAZWOPER: Understanding Chemical Hazards (For Any Employee) HAZWOPER: Understanding HAZWOPER (For Any Employee) HAZWOPER: Work Practices and Engineering Controls (For Any Employee) Health Hazards for Construction (For Any Employee) Hearing Protection: PPE Workplace Safety (For Any Employee) Heat Stress (For Any Employee) Hours of Service - Canada (For Any Employee) Hours of Service Driver Training (For Any Employee) Hours of Service for the Oil and Gas Industry (For Any Employee) Hours of Service: 30-Minute Break & 34-Hour Restart (For Any Employee) Hydrogen Sulfide for General Industry (For Any Employee) Hydrogen Sulfide for Oil & Gas (For Any Employee) Indoor Air Quality (For Any Employee) Industrial Ergonomics (For Any Employee) Injury Prevention for Drivers (For Any Employee) Introduction to GHS (The Globally Harmonized System) for Construction Environments (For Any Employee) Introduction to GHS (The Globally Harmonized System) for Industrial Facilities (For Any Employee) Laboratory Ergonomics (For Any Employee) Laboratory Hoods (For Any Employee) Lockout/Tagout: Put a Lock on Hazardous Energy (For Any Employee) Machine Guard Safety (For Any Employee) Master Driver: Accident Procedures (For Any Employee) Master Driver: Air Brakes (For Any Employee) Master Driver: City Driving (For Any Employee) Master Driver: Coupling & Uncoupling (For Any Employee) Master Driver: Driving Techniques (For Any Employee) Master Driver: Emergency Maneuvers (For Any Employee) P a g e 10 S a n M a t e o C o u n t y H R - T r a i n i n g & D e v e l o p m e n t

11 Fleible / Adaptable Safety (Online T raining) - JJ Keller (C o ntinued) HAZWOPER: Understanding Chemical HazarA6:A33 Employee) HAZWOPER: Understanding HAZWOPER (For Any Employee) Master Driver: Fied Object Collisions (For Any Employee) Master Driver: Night Driving (For Any Employee) Master Driver: Pattern Driving (For Any Employee) Master Driver: Rear End Collisions (For Any Employee) Master Driver: Rural Driving (For Any Employee) Materials Handling Safety (For Any Employee) Materials Handling, Storage, Use, and Disposal for Construction (For Any Employee) Motorcoach: Defensive Driving (For Any Employee) Motorcoach: Vehicle Inspections (For Any Employee) Motorized Pallet Jacks: Safe Operation (For Any Employee) Office Ergonomics (For Any Employee) Office Safety (For Any Employee) Orientation to Laboratory Safety (For Any Employee) OSHA Formaldehyde Standard (For Any Employee) OSHA Laboratory Standard (For Any Employee) OSHA Recordkeeping for Employees (For Any Employee) OSHA Recordkeeping for Managers and Supervisors (For Supervisors and Managers Only) Personal Protective & Lifesaving Equipment for Construction (For Any Employee) Personal Protective Equipment: Employee Essentials (For Any Employee) Personal Protective Equipment: Workplace Safety (For Any Employee) Planning for Laboratory Emergencies Planning for Laboratory Emergencies (For Any Employee) Preventing Contamination in the Laboratory (For Any Employee) Pulling Doubles (For Any Employee) Reasonable Suspicion Testing: What Supervisors Need to Know (For Any Employee) Reasonable Suspicion Testing: What Supervisors Need to Know (For Supervisors and Managers Only) F a l l & S p r i n g P a g e 11

12 Fleible / Adaptable Safety (Online T raining) - JJ Keller (C o ntinued) Respiratory Protection: PPE Workplace Safety (For Any Employee) Rigging Safety (For Any Employee) Right Turns / Left Turns / Intersections (For Any Employee) Right Turns-Left Turns-Intersections (For Any Employee) Roadside Inspections: A Driver's Guide, Second Edition (For Any Employee) Safe Handling of Laboratory Glassw are (For Any Employee) Safety Audits (For Any Employee) Safety Housekeeping and Accident Prevention (For Any Employee) Safety Orientation (For Any Employee) Safety Show ers and Eye Washes (For Any Employee) Safety Show ers and Eye Washes in the Laboratory (For Any Employee) Scaffolds for Construction (For Any Employee) Scissor Lifts in Industrial and Construction Environments (For Any Employee) Seual Harassment for Employees (For Any Employee) Seual Harassment for Supervisors (For Supervisors and Managers Only) Slips & Trips for Construction (For Any Employee) Slips, Trips and Falls (For Any Employee) Stairw ays & Ladders for Construction (For Any Employee) Stairw ays & Ladders: Workplace Safety (For Any Employee) Substance Abuse Training for Employees Substance Abuse Training for Supervisors Team Building for Employees (For Any Employee) Team Building for Supervisors (For Supervisors and Managers Only) Tuberculosis in Institutional Environments (For Any Employee) Tuberculosis in the First Responder Environment (For Any Employee) Tuberculosis in the Healthcare Environment (For Any Employee) Welding Safety (For Any Employee) Wellness and Fitness (For Any Employee) P a g e 12 S a n M a t e o C o u n t y H R - T r a i n i n g & D e v e l o p m e n t

13 Fleible / Adaptable Safety (Online T raining) - JJ Keller (C o ntinued) Winter Safety (For Any Employee) Working with Lead Eposure in Construction Environments (For Any Employee) Working with Lead Eposure in General Industry (For Any Employee) Workplace Bullying & Violence for Employees (For Any Employee) Workplace Bullying & Violence for Supervisors (For Supervisors & Managers Only) Workplace Bullying & Violence: Supervisors (For Any Employee) Workplace Stress (For Any Employee) F a l l & S p r i n g P a g e 13

14 Know Your Core Competencies! If you want to develop or strengthen a particular Core Competency, please review our Competency Grid to see what sessions address the area(s) you are looking to enhance. Although there are numerous and unique core competencies for each of our jobs, the following core competencies are intentionally broad to address most, if not all, positions: Customer-Focused: Proactively seeks and finds ways to provide the highest standards of service. : Possesses knowledge, skills, and abilities necessary to accomplish a specific task, job, or function. : Demonstrates a broad repertoire of ways to think about, understand, and creatively handle comple ideas, problems, and situations. : Proactively develops and ensures the smooth implementation of short and long-range goals and objectives. : Creates and sustains positive working relationships. : Demonstrates open, honest, and respectful written and verbal communication. Team-Builder: Unites a group of people and motivates them towards a defined mission, goal, and objective. Initiator/Change Agent: Is proactive and self-starting by seizing opportunities and originating action to achieve goals. : Generates and recognizes creative solutions in varying work situations. Fleible/Adaptable: Maintains effectiveness in varying work environments where circumstances and priorities are changing. : Takes responsibility and ownership for a problem, project, or issue. Skill and Career Development Coach: Assesses and develops both the strengths and needs of the individual and the team, including developing and preparing staff for promotion. : Considers probable support or opposition to ideas or actions based on political interest and constraints. : Maintains high performance and composure under pressure, opposition or criticism. : Productively focuses time and resources on activities to produce quality results. : Maintains and promotes individual and organization integrity and values in conduct of all activities. Strategic Thinker: Views events and possibilities from multiple perspectives. Understands the bigger picture and the interdependencies and effects of other systems. A Core Competency is a knowledge, skill or ability that contributes to the successful completion of a task on the job. P a g e 14 S a n M a t e o C o u n t y H R - T r a i n i n g & D e v e l o p m e n t