Following the leader wait, I m the leader?!

Transcription

1 Following the leader wait, I m the leader?! Traditional PM David MacLeod Crystal Ball Projects 26 th April 2012 Principles Slide 1

2 Traditional? Traditional positive? negative? or neutral? Principles Slide 2

3 Traditional? Conventional, old, ancient, antique, rooted in the past, construction-based, IT-based, conforming, habitual, comfortable, staid, rulebound, following, customary, routine, slow, orthodox, time-honoured, ingrained, fixed, methodical, dyed-in-the-wool, hackneyed, common, ordinary, accepted, practiced, universal, established, undeviating, obedient, pedantic, loyal, intolerant, inflexible, strict, correct, defined, veteran, venerable, antiquated, old-world, old-school, dated, obsolete, unfashionable Principles Slide 3

4 Tradition - definition Tradition: oral transmission from generation to generation (esp religion); a tale, belief or practice thus handed down; a long-established belief or custom; the continuous development of a body of e.g. literature, music (or APM BoK) Principles Slide 4

5 BoK - knowledge areas, APMP Project management in context 1.1 Project management 1.2 Programme management 1.3 Portfolio management 1.4 Project context 1.5 Project sponsorship 1.6 Project office Planning the strategy 2.1 Project success and benefits management 2.2 Stakeholder management 2.3 Project management plan 2.4 Project risk management 2.5 Project quality management 2.6 Health, safety and environmental management Executing the strategy 3.1 Scope management 3.2 Scheduling 3.3 Resource management 3.4 Budgeting and cost management 3.5 Change control 3.6 Earned value management 3.7 Information management and reporting 3.8 Issue management Value management Development Technology management Value engineering Syllabus - excluded topics Modelling and testing Marketing and sales Project financing and funding Legal awareness Techniques 4.1 Requirements management 4.2 Estimating 4.3 Configuration management Business and commercial 5.1 Business case 5.2 Procurement Organisation and governance 6.1 Project life cycles 6.2 Handover and close out 6.3 Project reviews 6.4 Organisational structure 6.5 Organisational roles 6.6 Methods and procedures 6.7 Governance of project management People and the profession 7.1 Communication 7.2 Teamwork 7.3 Leadership 7.4 Conflict management 7.5 Negotiation Concept Definition Implementation Human resource management Behavioural characteristics Learning and development Professionalism and ethics Crystal Ball Projects Limited, 2011 Principles Slide 5

6 My take on traditional The challenges are the same (traditional) there are some different tools available to help you deal with the challenges How you use those tools should you choose to will determine how successful you are as a project manager Principles Slide 6

7 APMP topic learning objectives 7.1 Communication Describe typical contents of a project communication plan Explain the importance of effective communication in project management Explain typical barriers to communication and how they may be overcome 7.2 Teamwork Describe a team development model Explain the importance of team development Describe a social roles model Principles Slide 7

8 7.3 Leadership APMP topic learning objectives Describe typical leadership qualities Explain the principles and importance of motivation Describe a situational leadership model 7.4 Conflict management Describe sources of conflict in the project life cycle Explain a conflict resolution model 7.5 Negotiation Describe a negotiation process Explain each stage of a negotiation process Principles Slide 8

9 The team If you want to go quickly, go alone. If you want to go far, go together African proverb Principles Slide 9

10 Team development Forming Storming Norming Performing High dependence on leader Roles and responsibilities unclear Processes ignored/not known Members challenge/vie for position Better understanding of purpose Uncertainties persist Cliques and factions Bruce Tuckman Shared vision Independent of leader Interdependent on each other Goal focused Team decisions Agreement and consensus Facilitation by leader Roles & responsibilities clear Consensus decision making Commitment and unity is strong Social activities fun! Agreed processes and working style Principles Slide 10

11 Belbin s team roles BELBIN Team-role type PLANT CO-ORDINATOR MONITOR EVALUATOR IMPLEMENTER COMPLETER FINISHER RESOURCE INVESTIGATOR SHAPER TEAMWORKER SPECIALIST Contributions Creative, imaginative, unorthodox. Solves difficult problems. Mature, confident, a good chairperson. Clarifies goals, promotes decision-making, delegates well. Sober, strategic and discerning. Sees all options. Judges accurately. Disciplined, reliable, conservative and efficient. Turns ideas into practical actions. Painstaking, conscientious, anxious. Searches out errors and omissions. Delivers on time. Extrovert, enthusiastic, communicative. Explores opportunities. Develops contacts. Challenging, dynamic, thrives on pressure. The drive and courage to overcome obstacles. Co-operative, mild, perceptive and diplomatic. Listens, builds, averts friction. Single-minded, self-starting, dedicated. Provides knowledge and skills in rare supply. Allowable weaknesses Ignores incidentals. Too pre-occupied to communicate effectively. Can often be seen as manipulative. Off loads personal work. Lacks drive and ability to inspire others. Somewhat inflexible. Slow to respond to new possibilities. Inclined to worry unduly. Reluctant to delegate. Over-optimistic. Loses interest once initial enthusiasm has passed. Prone to provocation. Offends people's feelings. Indecisive in crunch situations. Contributes only on a narrow front. Dwells on technicalities. Principles Slide 11

12 LOW ASSERTIVENESS HIGH Conflict management options COMPETING COLLABORATING COMPROMISING AVOIDING ACCOMMODATING LOW CO-OPERATIVENESS HIGH Thomas & Kilman 1974 Principles Slide 12

13 Leadership characteristics Honesty Forward-looking Inspiring Competency Self-confidence Visionary Adaptability Credibility Sociable communicator Decision maker Political awareness Energy Empathy Open minded People focused Principles Slide 13

14 Two factor theory Hygiene factors - pay - supervision - working conditions - job security - status Satisfiers - interesting work - challenging work - opportunities for achievement - recognition - advancement Frederick Herzberg Principles Slide 14

15 Situational leadership HIGH Supportive behaviour Norming Performing Storming Forming LOW LOW Directive behaviour HIGH Blanchard & Hersey Principles Slide 15

16 Communicating effectively The problem with communication is the illusion that it has been accomplished George Bernard Shaw Principles Slide 16

17 Which is best? Appearance Expression Posture Tactile/Visual Movement Touch Tone Tone Pitch Pitch Auditory Pace Pace Volume Volume Syntax Words Syntax Words Syntax Words Articulation Symbols Symbols Face to Face Voice only Words only Principles Slide 17

18 Contact David MacLeod Crystal Ball Projects Limited visit the website and try the pm quote tool! Crystal Ball Projects Limited, Principles Slide 18