are you ready for revaluation?

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1 are you ready for revaluation?

2 contents 01 Our speciality A complete and professional service 02 Welcome An introduction from Chief Executive Mark Rigby 03 cca All you need to know about Check. Challenge. Appeal. 04 our surveyors CVS network of experienced Chartered Surveyors 05 our clients Working to achieve the best for our clients our speciality results based fees Our results-orientated fee structure means that there are no upfront charges or survey fees. This guarantees we are only rewarded on successful cases. ROYAL INSTITUTION OF CHARTERED SURVEYORS [RICS] CVS is fully regulated by the Royal Institution of Chartered Surveyors (RICS) and is compliant with its exacting professional, ethical and business standards as set out in its Code of Practice. NATIONAL COVERAGE, LOCAL KNOWLEDGE Our nationwide network of Chartered Surveyors combines outstanding local knowledge with our comprehensive database of UK property information, comparable to your industry and locality. INSTITUTE OF CUSTOMER SERVICE [ICS] CVS takes pride in its membership of the Institute of Customer Service (ICS) and aims to provide the best possible service to our clients. Our membership of the ICS enables us to improve business performance, maximising your client experience and delivering first class communication and support. comparable evidence The bespoke CVS database of comparable data is collated in-house and is used as a key negotiating tool for our Surveyors to achieve higher reductions on your behalf. Client Centric Service A dedicated Account Manager will keep you informed with your appeal progress and will liaise with your experienced CVS Surveyor and the Valuation Office Agency on your behalf. 01 T: E: enquiries@cvsuk.com

3 Welcome Mark Rigby Chief Executive No one likes paying taxes, especially if they don t understand what the tax is based on and how it is calculated. Following the last revaluation back in 2010, the upcoming business rates revaluation will come into force in April At revaluation, the Government adjusts the value of business rates to reflect changes in the property market. The Government is introducing a new business rates appeals system to coincide with the new Rating List. How your property is valued and how your business rates are calculated remains the same the key difference is in what happens if you think your business rates bill is inaccurate and want to lodge an appeal. This is where a new process called Check. Challenge. Appeal. comes into play. The CCA system will create a range of barriers and disincentives, such as fees and technical requirements. The reform has introduced an element of uncertainty to the business rates process and puts an even greater responsibility on to you as the ratepayer to ensure you are paying the correct amount. Our specialist knowledge and expertise in business rates helps us to save you money, and our client centric philosophy ensures you are kept well informed throughout the process. CVS is regulated by the Royal Institution of Chartered Surveyors and has lodged over 13% of all appeals in our market place to date. CVS has saved over 50,000 clients in excess of 700 million on both their rates and their rent. A nationwide network of specialist and experienced Chartered Surveyors provides us with the enviable position of being able to offer local experience and knowledge to businesses. Many of our Surveyors are also former Valuation Officers and have a unique insight into how the appeals process operates. Do you think your business rates are too high? Are you unsure about the new business rates process? Let us help you to reduce your business rates. More than ever there s a need for skilled and experienced support to help you to understand your rates bill, how it has been assessed and to help you challenge successfully where you have grounds to contest the valuation. T: E: enquiries@cvsuk.com 02

4 check. challenge. appeal. As part of the reformed system the Department for Communities and Local Government has introduced a new 3 stage system known as Check. Challenge. Appeal. (CCA) for the 2017 List. The CCA system is intended to manage the flow of cases through the system in a structured and transparent way, and each step must be fully completed in sequence. The Check stage sees the business ratepayer or agent confirming the specifics of the property and the physical facts that the Valuation Office have relied on in reaching their valuation. It is hoped that a large majority of cases will be resolved at this stage. This stage requires the Valuation Office and the ratepayer or agent to validate relevant facts, such as floor area, and agree so far as it is possible to do so. The ratepayer cannot proceed to the Challenge stage until the Check has been completed the intention being a property can remain in Check stage for up to 12 months although it is hoped that the majority of these cases can be resolved within 3 months. The Challenge stage must be instigated by the ratepayer or agent within 4 months of the conclusion of the Check stage. A further 18 months is allowed to conclude the Challenge. The business ratepayer or agent must prepare a substantive case detailing why the valuation provided by the Valuation Office is inaccurate. It must include the grounds for the Challenge, reasons for the Challenge and detailed evidence to support the alternative valuation. This stage will involve the more detailed discussions on the level of value and will, amongst other things, consider the evidence being adopted. Once the decision notice from the Challenge has been received, the business ratepayer or agent will have a further 4 months to decide whether to lodge an Appeal, although it is anticipated that the majority of cases will be satisfactorily dealt with during the Check and Challenge stages. 03 T: E: enquiries@cvsuk.com

5 our surveyors Visit cvsuk.com/surveyors to view the profiles of our experienced surveyors south west & midlands Adam Handley Andrew Young James Towersey Harry Pitt Sean Keogh Simon Cronk Gordon Costello Michael Hingley Tim Burton Michael Caldwell London Central & London South london north Dean Bosley James Wellings Sarah Walker Peter Barney Barry Newbury-Neale Robin Foulds Sam Catterall Oliver Hamblin Joe McCarthy Matt Morrison The North Stephen Philp John Hayward Colin Webster Jason Gray Kevin Priestland Graeme Herron David Collett Michael Donohoe David Wells Adam Fowke Home Counties David Ford Chris Poole Suzanne Birrell-Gray Joseph Baruwa Richard Storr Saul Campbell Philip Emerick Nigel Brewitt David Wagstaffe Michael Clayton Steve Maycock T: E: 04

6 our Clients Find more case studies at cvsuk.com We have saved over 700 million in reduced business rates and rents for our clients Savings of 50,000 Without their expertise and support we would have had to pay an extra 50,000 in rent. Savings of 92,506 The process has been simple and we have always been dealt with in a friendly and professional manner. Savings of 60,190 We are delighted with the results CVS has delivered... Savings of 123,002 The whole process was quick and hassle free, which allowed us to continue with business as usual. Savings of 151,802 Having all our sites dealt with simultaneously has been a real bonus in terms of budgeting and cash-flow. 05 T: E: enquiries@cvsuk.com

7 Britain s largest business rates advisory firm. T: E: clientservices@cvsuk.com 06

8 W: cvsuk.com E: LONDON OFFICE Woolgate Exchange 25 Basinghall Street London EC2V 5HA MANCHESTER OFFICE Oakland House Talbot Road Old Trafford Manchester M16 0PQ BRISTOL OFFICE Bull Wharf Redcliff Street Bristol BS1 6QR