Fundamentals of Human Resources. Third Edition

Transcription

1 Fundamentals of Human Resources Third Edition

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3 Fundamentals of Human Resources Third Edition Patricia M. Albrecht Roger C. E. Albrecht

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6 Contents About This Course How to Take This Course Introduction 1 Organizational Productivity- The Primary Goal The Importance of Goal Setting Factors Affecting Organizational Productivity Environmental Factors Organizational Factors Managerial Style Employee Attitudes and Reactions The Importance of Behavioral Research General Assumptions of Behavioral Theory Aptitudes and Abilities Motivation Motivation in the Workplace Characteristics of Successful Organizations From Personnel to Human Resources Management--An Evolution The Role of Human Resources Management The Human Resources Manager's Authority The Human Resources Director--A Key Staff Specialist 2 Human Resources Planning Introduction The Corporate Plan xi xiii xvii 1 21

7 The Human Resources Planning Process Objectives of Human Resources Planning Developing a Human Resources Plan Relationship with Other Organizational Processes Relationship with the External Environment Information Gathering Skills Inventories Management Inventories Forecasting Implications for Human Resources Executives 3 Job Analysis and Performance Standards 33 The Job Analysis Process The Steps The Rationale Techniques Used in job Analysis Collecting and Evaluating the Data Job Descriptions Job Specifications Skills Physical and Emotional Requirements Performance Standards Inventory and Review of the Human Resources Management Process The Role of Human Resources 4 Recruitment and Selection 49 Meeting Personnel Needs Through Recruitment Internal Promotion External Recruiting Responsibility for Recruiting Sources of Recruits Selecting Candidates Procedures Application Forms Interviews Employment Testing Physical Examinations Reference Checking The Selection Decision Orientation of New Employees

8 5 Wage and Salary Management The Concept of Total Compensation Factors Affecting Compensation Labor Market Conditions The Presence of Labor Unions The Company's Economic Condition The Impact of Technology Federal Legislation Internal and External Equity Pay for Performance Retirement Issues Determining Equity Job Evaluation Job Evaluation Methods Developing a Wage and Salary Management Program Major Components of Wage and Salary Management Step One: Defined-Pay Policy Step Two: Job Analysis Step Three: Job Evaluation Step Four: Wage and Salary Structure Step Five: Wage and Salary Surveys Step Six: Implementing Survey Results Step Seven: Designing Individual Pay Step Eight: Evaluating Performance Communication Issues Executive Compensation 6 Employee Benefits Forms of Indirect Compensation Categories of Benefits Statutory Benefits Social Security Unemployment Compensation Workers' Compensation Temporary Disability Income Newly Enacted Statutory Benefits Voluntary Benefits Security and Health Benefits Pay for Time Not Worked Employee Services Collective Bargaining and Employee Benefits 69 89

9 7 Newly Enacted Statutory Benefits 105 Introduction The Americans with Disabilities Act Defining Disabilities Qualified Individuals Reasonable Accommodation Exclusions The Basic Principles Exceptions Confirmation Documentation Ensuring Compliance in the Workplace Action Plan The ADA Audit Performing the ADA Audit The Family and Medical Leave Act Provisions of the FMLA Computing the 12-Week Period Responsibilities Unresolved Issues Defining a Serious Health Condition Overlapping Jurisdiction Review of State Laws 8 Human Resources Training and Development 123 Training and Development Training Components of Successful Training Programs Off-Site Training Methods On-Site Training Methods Management Development Techniques of Management Development Management by Objectives Evaluating Development and Training Programs Career Development and Planning 9 The Law and Ethical Issues in Human Resources Management 137 Introduction Legal Issues

10 Ethical Issues Privacy and the Law The Employee's Right to Privacy Recommendations Testing and Evaluation Factoring the Differences The Legality and Ethics of Drug Tests Selection and Promotion The Civil Rights Act of 1964, Title VII Promotion and Seniority Systems Gender Issues Disabilities Age Additional Antidiscrimination Legislation 10 Labor-Management Relations Introduction Positive Employee Relations Management Philosophy Security and Trust Clear Communication Investing Workers Growth Union-Management Labor Relations The Growth of Unions The Appeal of Unions Union Certification The Collective Bargaining Process Contract Administration The Role of the Human Resources Manager Appendixes Bibliography Post-test Case Study Case Study Solution - Selected Readings Index

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