OPPORTUNITY PROFILE Chief Operating Officer

Transcription

1 OPPORTUNITY PROFILE Chief Operating Officer

2 ABOUT THE BOUCHIER GROUP The Bouchier Group is one of the largest Aboriginal-owned and operated companies in the Athabasca Oil Sands region, providing contracting, construction, maintenance, and general site services, while inspiring and supporting the culture of local communities. Launched in 1998 with nothing more than a used Caterpillar dozer and an entrepreneurial spirit, Bouchier has grown to be a leading provider of integrated site services to the Athabasca Oil Sands region. From our base in Fort McKay, Alberta, the company now employs more than 700 dedicated staff and commands a fleet of over 200 pieces of equipment and 50 vehicles. With a strong belief in doing the right things in the right way, Bouchier is now one of the largest Aboriginal owned and operated companies in the area and is driving to be Canada s leading aboriginal business. VISION To be Canada s leading Aboriginal business, exceeding expectations relating to safety and service delivery, while inspiring and supporting our culture and communities. VALUES We care: We believe in doing the right things in the right way. We care deeply about our people, our community and our environment. We inspire: We encourage and are committed to building mutually beneficial, long-term relationships that help create a better place for us all. We deliver: We provide customized solutions locally, to the highest standards of safety and quality, through a full-range of support services. THE OPPORTUNITY The COO is accountable for the overall operational management and delivery of all contracts. The COO manages and oversees clients, customers, consultants, and suppliers as well as partner interfaces and relationships. They ensure a high-profile link of accountability to operations defined service deliverables and metrics as well as a positive image for the Bouchier Group operations management team. The COO addresses and balances appropriate client concerns and opportunities while ensuring alignment with Bouchier s business strategies. The COO positively contributes to the strategic direction, performance, growth, and profitability of the business. The COO will also ensure that operations are carried out to the highest standards of Health and Safety at all times and without compromise. Operational Accountabilities Lead a diverse operational team in the consistent implementation of service delivery solutions across the business Drive the implementation of best in-class business practices that promote excellence across all contracts Bouchier Group Chief Operating Officer 2

3 In conjunction with the operational leadership team members, establish the performance metrics for all account locations/facilities within designated jurisdiction and evaluate existing service level agreements related to profitability, risk, and fulfillment of contractual obligations Influence the outcomes of all contractual anomalies/opportunities to mitigate exposure to both parties. Champion compliance with all applicable legislative, regulatory, and code requirements and ensure full compliance with company governance and all other standards and associated policies and processes Through strong leadership, generate and inspire a robust occupational health and safety culture In consultation with the HR team, develop sustainable Human Resource strategy and succession planning Lead the development of business wide initiatives including quality improvement and re-bid strategies Growth Strategies: In collaboration with the CEO and Executive Management Team, develop an overall growth strategy and direction for the business Collaborate and endorse bid teams in support of operational strategy and directions in new and existing markets Collaborate with all internal and external parties to ensure that bids and contracts have a balance of maximizing profit with minimizing risk Retain existing client base and develop strategies to do more for existing clients Financial Accountabilities: Establish budgets with operational leaders and obtain CEO endorsement Weekly monitoring of actual P&L performance metrics against budget and provide direction for realignments as necessary Lead a strong commercial culture to ensure cash flow is managed and maximized at all times Sponsor and support the procurement strategy to maximize profitability Approve the client and customer invoicing from business units Responsible for the financial and commercial performance of each contract Oversee and provide direction to achieve financial success and performance targets Achieve operational excellence wherever possible by setting quality and profit improvement stretch goals that will challenge the operational leaders People Accountabilities: Through leadership excellence; lead, recruit, develop, and retain great people to deliver contracted service in the most efficient and effective manner Set performance and development objectives for direct reports and review quarterly Ensure same approach and mechanisms are used for all staff within area of responsibility Ensure direct reports understand business strategy and customer requirements as well as the operational and financial performance of the contracted service and the company Act as a role model for people management processes, ensuring processes are followed and clarify objectives, actively manage performance, and develop skills within the team Bouchier Group Chief Operating Officer 3

4 In conjunction with HR and SMT, develop key People succession plans to support sustainable leadership and ongoing growth of the division FIRST YEAR PRIORITIES Know, demontrate, and lead by the company s core values. Establish relationships with current clients and develop new relationships with potential clients Develop trust and credibility with each department. Motivate the teams and develop measures of engagement Ensure the right people are in the right positions, build capacity, and ensure succession plans are in place Review the organization and business structures to ensure they best meet current needs and market trends THE PERSON A minimum of 10 years of related work experience at a senior management level, preferably in the oil and gas industry Bachelor s Degree in related field such as engineering. Equivalent experience and education would also be considered Health and Safety certifications and qualifications Previous experience in leading operations-based business contracts and/or providing key support to professional functions Exposure to environments with objective service performance metrics would be an asset KEY SUCCESS FACTORS Senior level experience contributing to corporate and divisional business strategies and growth Must live in or relocate to the Wood Buffalo Region Have a proven track record of successful project execution Experience working with First Nations groups in a project setting Proven leadership in a changing environment while creating high levels of employee engagement. Leadership: Communicates and models the company s mission, vision and values; leads by example and stands behind personal actions; takes informed risks in pursuit of continual improvement. Able to lead and manage the operations and be effective and responsive in implementing strategies that address business requirements and align to the company s strategic plan. Inspires enthusiasm, creates positive employee engagement, models standards of professionalism, and ensures that direct reports deliver timely and exceptional results. Business Development: Proven experience and a demonstrated track record of delivering against sales targets. Has a passionate desire to win in the marketplace and grow the business. Demonstrated history of setting ambitious goals and delivering results effectively and efficiently, and ensuring customer interests are served. Business Acumen: Ability to navigate financial information, build business cases, and make sound commercial judgements. Able to execute a compelling vision in keeping with the Bouchier Group business model. Makes decisions that balance a variety of factors (e.g. cost, risk, short-term vs. long-term impact) to achieve an optimal outcome. Understands industry trends with an ability to deal with complexity, market inflections, and disruptive market forces. Executing for Results: Driven to succeed with a high results-orientation and sense of urgency. Possesses a flexibility and willingness to roll up sleeves, and take on any task that needs to be accomplished. Able to drive business plans, goals, incentives and accountability clearly and concisely throughout the entire organization and across different business units. Participates as an executive team member providing leadership in operations within the organization and furthering the strategic corporate agenda. Bouchier Group Chief Operating Officer 4

5 Leading Teams: Creates and fosters a winning culture. Has a humble nature and a hands-on approach. Ability to mobilize and motivate cross functional teams effectively with a highly collaborative and engaging style. Possesses skills that inspire enthusiasm, provide direction, create positive engagement, and ensure delivery of timely and exceptional results. Capacity to build and develop a team. Can quickly establish credibility and rapport. Teamwork: Promotes and enables cooperation across the company and business units; positively affects morale; facilitates and builds understanding, acceptance, and support for company operations and initiatives. Building Relationships and Using Influence: Excellent negotiation skills, achieves win-win with key partners in tough situations. Highly articulate, succinct, and makes arguments in a compelling manner. Demonstrated ability to persuade individuals and groups. Builds support systematically and at multiple levels, not overlooking stakeholders or functions. Customer and Vendor Relations: Works to understand needs and expectations; focuses on providing optimal service; solicits feedback and responds in accordance with the company s image and mandate; represents the company professionally. Excellent customer relationship and partnering skills. Able to effectively manage internal and external relationships and partnerships. Entrepreneurial, Proactive & Progressive: An innovator with an assertive, friendly nature who is approachable and welcomes feedback. A self-starter who is diplomatic, intuitive, has strong negotiating skills, sensitive to other s input and can adapt easily in a growing and rapidly changing environment. Best Practices/Continuous Improvement: Understands, defines and seeks, best practices in the field of operations. Innovative, creative and open to new ideas. Seeks opportunities to improve services within available financial resources. Integrity: Takes responsibility for actions and decisions; aligns actions and words; demonstrates honest and ethical behaviours in all company related business transactions. Communications: Excellent communication skills (verbal, written and presentation). Communicates expectations clearly and effectively; reports and/or requests actions and provides information effectively; encourages others to contribute and communicate openly. Coaching: Monitors personal and organizational performance and provides timely and constructive feedback; creates a safe and open environment in which all can contribute/participate effectively; fosters self-worth in others and facilitates confidence and acceptance within the organization; enables a culture of worthwhile and meaningful work and contribution; proactively addresses performance issues in a constructive manner. Decision Making and Problem-Solving Skills: A confident and timely decision-maker. Seeks and considers input of others. Able to make difficult decisions and to communicate these decisions effectively. Able to anticipate problems and deal with them proactively. Recognizes priorities and changing approaches. Shows common sense and intuitive judgment abilities. Demonstrates a common-sense approach. Thorough and accurate. Follows through on difficult decisions. COMPENSATION A competitive compensation package will be provided including an attractive base salary and excellent benefits. Further details will be discussed in a personal interview. FOR INFORMATION: PLEASE CONTACT Anurag Shourie, Davies Park Partner or Sandra McIsaac, Davies Park Associate Davies Park Suite 501 Fox One Street Edmonton, AB T5J 1B8 Phone: Edmonton@daviespark.com Bouchier Group Chief Operating Officer 5