Health & Safety Orientation

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1 Health & Safety Orientation

2 EMERGENCY EVACUATION Follow departmental procedures Training to be provided by Supervisor during site specific orientation Annual drills held at each site/facility Go to the link (located on all City computers) for more information

3 VISITOR ORIENTATION Visitors entering working areas should receive an orientation that identifies, at a minimum: Hazards or site specific safety procedures Control measures or restricted areas Procedures in the event of an emergency Required PPE, provided by the visitor or by the City Customers and clients are excluded from the definition of visitor if they are restricted to those areas that are customarily used to conduct City business.

4 TRAINING OVERIVEW Roles and Responsibilities Occupational Health and Safety (OHS) Program Components Your Rights Joint Occupational Health and Safety Committee (JOHSC) Reporting Incidents/Injuries Hazards in the Workplace Personal Protective Equipment (PPE) Emergency Procedures WHMIS 2015

5 THREE LEVELS OF ORIENTATION There are three levels of orientation provided by the City of Port Coquitlam. Each one builds on the one before: General General safety orientation, which we learning now. This gives you basic information you will need to understand the hazards in every position in our organization. Site Specific You will receive a Departmental or Divisional orientation, which will give you information on any additional hazards you may be exposed to within your department, and on specific ways you can lessen those hazards. Task Specific Finally, you will receive site or task-specific orientation and training, for the job you will be doing. In some cases, you may NOT perform work until you have received specific training. Examples of this are Confined Space Entry training, Excavation safety training, or Lockout training, to name just a few. If you will be operating equipment or machinery, your supervisor will need to assess if you are capable of operating that equipment or machinery safely, before you will be allowed to do so.

6 ROLES & RESPONSIBILITIES The City of Port Coquitlam Assign responsibility, establish policies and standards in providing safe and healthy workplaces Managers and Supervisors Ensure employees are trained, follow all safe work procedures, identify hazards, investigate incidents Workers Responsible for own health and safety and safety of fellow workers, to follow safe work procedures and identify and report unsafe conditions and actions to supervisor JOHSC Review health and safety issues, participate in inspections and investigation to make recommendations to management

7 OHS PROGRAM COMPONENTS The City of Port Coquitlam has a formal Occupational Health and Safety Program. There are eight elements in the program: 1. Organizational Commitment/Declaration Everyone in our organization, from the Mayor and Council through all levels, are committed to providing a safe and healthy workplace, and providing the resources to make that possible. 2. Programs and Procedures We have programs and procedures in place to help workers do their jobs safely. (ie. Safe Work Practices, Policies & Procedures) 3. Hazard Identification and Risk Assessments All work within City of Port Coquitlam has been assessed for hazards, and risk assessments have been completed to ensure those hazards have been lessened or eliminated. 4. Training, Education and Certification Workers require training, education, and in some cases, certification to do their jobs safely. Sometimes you need to have certification before you can work here, and in many cases you require training and education before you can perform some of the work you will be assigned. Records are kept of all training and education.

8 OHS PROGRAM COMPONENTS CONTINUED 5. Inspections 6. Incident Investigations 7. Program Administration 8. Joint Occupational Health & Safety Committee (JOHSC)

9 HEALTH AND SAFETY DECLARATION Part of the organizational commitment section of our program is contained in our Safety Policy. The policy outlines the responsibilities of the organization, managers, supervisors, workers and contractors. The policy: Demonstrates Senior Management s commitment to health and safety Clearly articulates roles and responsibilities of everyone in the City Reviewed and renewed annually

10 GETTING TO KNOW THE JOHSC Identify and assist in resolving health and safety issues in the workplace Consists of worker and management representatives Meetings held once a month List of current members are on all City OHS Bulletin Boards

11 INVESTIGATIVE & CORRECTIVE ACTION POLICY The City of Port Coquitlam recognizes its continuing responsibility to maintain a productive and stable work environment. The City will investigate and deal with employee conduct that negatively impacts the workplace which can include safety infractions. If warranted the City follows a progressive discipline model that includes: Verbal Warning Letter of Discipline Suspension Termination

12 POTENTIAL WORK 1. Working Alone or in Isolation 2. Workplace Violence 3. Biohazards/Hep B Vaccination 4. WHMIS 5. Hearing Conservation 6. RSI s and MSI s 7. Lockout / Tagout 8. Fall Protection/Prevention 9. Confined Spaces 10.Working Around Heavy Machinery

13 PERSONAL PROTECTIVE EQUIPMENT (PPE) 1. The worker must wear as applicable: CSA Safety Foot Wear (Green Triangle) Clothing suitable for weather Shorts may only be worn as specified in the safe work procedure Hearing Protection Hard Hats High Visibility Vests 2. City Supplies: All other PPE appropriate to task performed (sunblock, ice packs, etc.)

14 WORKING ALONE OR IN ISOLATION If you are assigned to work alone or in isolation, you will receive instruction on the check-in procedure. The process could be as simple as making sure you check in with your supervisor at the beginning and end of your shift. This would apply if the work you are doing would not place you at a higher level of risk than anyone else. If your work could place you in danger (for instance, by-law officers, inspection personnel, public works staff), you will be required to call in on a regular basis. Your direct supervisor will give you complete information on the check-in procedure. Depends on location, type of work, interaction with public, consequences of an emergency, etc. Check-in procedures specific to each department/division Conduct risk assessments Report and investigate incidents

15 VIOLENCE IN THE WORKPLACE What is Violence in the Workplace? Non-worker to worker A potential hazard for all staff Violence is defined as: The attempted or actual exercise by a person, other than a worker, of any physical force so as to cause injury to a worker, and includes any threatening statement or behaviour which gives a worker reasonable cause to believe that he or she is at risk of injury. It s a sad fact that just because we work for the public, we sometimes become targets of physical or verbal abuse. There have been many instances of violence in municipal workplaces. You are not expected nor encouraged to get into a confrontation. You will receive further training in prevention of workplace violence. Before then, if you expect a situation to have the potential for violence, remove yourself from that situation. If you can talk to the person in a calm manner and defuse the situation, you should do so. Always report the situation to your supervisor. Be sure to read the Prevention of Violence in the Workplace policy. The purpose of this program is to stress the importance of employee safety by establishing a reporting procedure for incidents of violence in the workplace and to ensure all reasonable efforts are made to prevent recurrence.

16 VIOLENCE SAFE WORK PROCEDURES HOLD AND SECURE When there is direct or indirect threat due to a physical or environmental threat outside of the facility or in the neighbourhood LOCKDOWN When the physical threat is already in and objective is to protect assets (individuals) from entering other areas where the threat may be present and make it appear as if no one is inside the building

17 RESPECTFUL WORKPLACE POLICY What is Bullying and Harassment? ANY inappropriate conduct or comment by a person towards a worker that the person knew or reasonably ought to have known would cause that worker to be humiliated or intimidated, but excludes any reasonable action taken by an employer or supervisor relating to the management and direction of workers. The Respectful Workplace Policy applies to all employees, including supervisory and management staff AND persons representing or acting behalf of the City (consultants, contractors and vendors)

18 RESPECTFUL WORKPLACE POLICY CONTINUED Examples of Bullying and Harassment in the Workplace: Yelling or name calling Vandalizing personal belongings Gossiping and spreading malicious rumours Withholding information for safe and effective work Perpetrators or group; One target or many External sources such as members of public, clients, etc. Extends to online activities. Cyber bulling , texts or social media

19 MUSCULOSKELETAL INJURIES (MSI) The number one physical injury in municipalities is strains and sprains. Any worker, regardless of work location, could be exposed to injury, through repetitive work such as keyboarding, or through manual material handling If you work at a computer workstation, it is important that it be set up properly for you. As equally important in reducing the danger of an RSI, is for you to vary the work you do regularly. If you are doing a lot of keyboarding, take regular stretch breaks, and vary the work you do get up to do photocopying for instance rather than keying continuously. MSIs are a potential problem for all workers who perform repetitive, unaccustomed or physically demanding tasks. Risk Factor Definition Prevention Force Repetition Work Posture Local Contact Stress Muscle and tendons can be overloaded when you apply a strong force against them Tasks involving the same muscles over and over with little change for rest or recovery Awkward postures that bends or twists outside a comfortable range of motion A hard or sharp object comes into contact with the skin Mechanical lifting devices, lower storage of heavy items, asking for help Adequate brakes to allow muscle recovery, alternating jobs, stretching before and after task(s) Different tools, adequate breaks, positioning body to location of tools, Appropriate PPE

20 REPETITIVE STRAIN INJURIES (RSI) RSI is a soft tissue disease and symptoms can include burning, numbness, tingling, pins and needles, dull aching or intense pain. There is no medical cure other than to stop the repeated motion with a change of equipment or alternate motion, regular stretching and ergonomic workstation or work practices. family of injuries affecting tendons, tendon sheaths, muscles, nerves and joints cause persistent or recurring pains most commonly in the neck, shoulders, forearms, hands, wrists, elbows and lower limbs Mitigated through regular stretching, good posture

21 SPOT THE HAZARDS

22 SPOT THE HAZARDS

23 BIOHAZARD CONTROL PROGRAM Biohazards are present in many workplaces. We follow a protocol known as Universal Precautions. If you are exposed to blood or body fluids, you always treat it as if it is infectious. Good personal hygiene is an effective prevention against biohazards. Clean, intact skin is an effective barrier. Wash your hands regularly and well, with soap and water. We have a vaccination program for any workers who may be exposed to Hepatitis A or Hepatitis B. These are diseases that can cause serious liver disease and even death. If you could have a potential exposure to either of these from the work you do, your supervisor will offer you an opportunity for the vaccine. City HEP B Vaccination Program Sharps Safe Work Procedures and online Sharps Training Inform supervisor and contact HR Exposure examples include but not limited to: o Blood and bodily fluids o Human bites o Raw sewerage

24 HEARING CONSERVATION PROGRAM Need to raise your voice? Noise levels above occupational exposure limits (85 decibels) vacuum cleaner, dishwasher, piano Wear your hearing protection when required. Annual hearing tests are conducted If you are exposed to loud noise in your workplace, you will be given an annual hearing test to track your hearing ability and identify if your hearing protection is providing sufficient protection. We have a variety of hearing protection available for your use. Your supervisor will discuss this further. 85dBA during a 8hr durations or max 140dBA at any time during the day. There is a rule of hearing levels that can be looked at in further details if needed. Annual Hearing Tests 85 dba for an 8 hour day 82 dba requires a noise assessment Max 140 dba at any time during the day Hearing protection provided by the City Ear plugs to block the ear canal Ear muffs with sound attenuating material

25 NEW & YOUNG WORKERS

26 GENERAL SAFETY RULES Good housekeeping is essential. Keep your work area clear of clutter to prevent tripping or slipping hazards. Make sure items are not stacked too high above you which could topple down onto you. If you are responsible for a vehicle or other equipment, keep it clean as well, inside and out. Horseplay is not permitted. There have been many, many instances where workers were just fooling around, that resulted in serious injury or even death. The workplace is no place for horseplay. The fellow worker concept is simple everyone should look out for not only themselves, but for their fellow worker. This means that if you see a hazard, take care of it or let someone know about it so you or another worker isn t injured. If you see someone doing something that is unsafe, talk to them about it, or notify someone who can make sure they are trained in how to do that work safely. You are responsible for wearing appropriate personal protective equipment. Your supervisor will let you know what it is, and how to use it properly.

27 INJURY REPORTING All incidents, including near misses are reported to supervisor Seek first aid for triage and documentation Follow procedures outlined in Injury Reporting Flow Chart Info also available on the all City computers link found on

28 HAZARD REPORTING FORM Ensures hazards in the workplace are 1. Identified 2. Reported and appropriately (to Supervisor) 3. Controlled or eliminated Means for supervisors to determine the severity of a reported hazard and assist in prioritizing corrective actions Facilitate communication in the workplace between all parties that play a role in the identification and control of hazards

29 DISABILITY MANAGEMENT (Medical Aid or Time Loss) If you are injured and you seek outside medical and/or miss any time from work due to your workplace injury, the following applies: Report to first aid for evaluation and treatment and complete the First Aid Record (Form A) and Employee Injury/Accident Report (Form B); First aid to submit forms (A & B) to HR by fax ( ) or (Hanna Park) inform the respective manager or supervisor. Employee to report the incident to their supervisor and keep them informed of their status during any subsequent absence; If you did not seek first aid, complete the Employee Injury/Accident Report (Form B) and return it to HR by fax ( ) or (Hanna Park) on the day of injury, but no later than two days from the date of the injury (WorkSafe BC must receive these forms within 3 days of seeking medical aid); Contact HR to start the claims process; Report your injury to WSBC at their Tele-claim Contact Centre by calling WORKERS ( ) to facilitate the adjudication of your claim; Your case will be followed by HR, who will assist you through the claim process and monitor your status throughout the duration of your absence.

30 STAY AT WORK AND RETURN TO WORK PROGRAM Early intervention and communication to help employees stay at work, or to return to meaningful, productive employment following an injury or illness applicable to all City employees and covers both work and non work-related illnesses and injuries

31 INVESTIGATIONS Which incidents does the employer need to investigate? The employer must investigate any incidents that resulted in injury to a worker requiring medical treatment, time off, or that had the potential for causing serious injury to a worker (near miss). Preliminary investigations within 48 hours! * Note: The employer does not need to investigate motor vehicle accidents on a public roadway, however the employee will still need to report the accident on the MVI report form

32 MOTOR VEHICLE INCIDENTS

33 INVESTIGATIONS Which incidents does an employer need to report to WorkSafeBC Immediately to the emergency line? Any incident that kills, causes risk of death, or seriously injures a worker Any blasting accident that results in injury, or an unusual event involving explosives A diving incident that causes death, injury, or decompression sickness requiring treatment A major leak or release of a dangerous substance A major structural failure or collapse of a structure, equipment, construction support system, or excavation Any serious mishap

34 WHMIS 2015 All workers have a right to know the hazards of the products they will be working with. If you are required to work with hazardous products, your supervisor will ensure you have WHMIS training in how to use and store that product safely. Here is a brief introduction into WHMIS. There are three components to the WHMIS program: Classification of the product that is, determining if the product is hazardous, and what classification it falls into. Suppliers are required to provide this information. Labeling when we receive a product in the workplace, it has a WHMIS label on it from the supplier. The label includes product information, classification, safe handling instructions, personal protective equipment required, and a reference to the Material Safety Data Sheet. If some of the product has been transferred to a workplace container, it will have a workplace label on it, which has the product identifier, safe handling information and reference to the third component. The Material Safety Data Sheet. We have one for every controlled product in the workplace. You must be told where these are located and must review it before using the product. MSDSs can be no more than three years old. Material Safety Data sheets have information on how to use the product safely, how to store it, and what first aid procedures to follow should a worker be exposed to the product unsafely. You are required to complete the WHMIS training program and test, which is included in the online orientation process. If you have any questions or concerns, please the HR team for further guidance.