Ethics Program Assessments: Driving Consistency

Transcription

1 Ethics Program Assessments: Driving Consistency Karen Clapsaddle Ethics Director, Lockheed Martin Craig Cash Director, MST Ethics and Business Conduct Lockheed Martin 0 Years of Accelerating Tomorrow 2

2 Corporate Vision Lockheed Martin is the Leading Global Security and Aerospace Company, Solving our Customers Most Difficult Problems Through Our Employees Innovation, Performance and Unmatched Integrity. Global Partnerships for the 21 st Century 3 The Men and Women of Lockheed Martin 116,000 Employees 70,000 Scientists, Engineers and IT Professionals 500+ Facilities Across the US Operating in 75 Countries Partners Helping Customers Achieve Their Goals 4 4

3 Global Presence More than 0 Partnerships Working in over 75 Countries Global Products for Global Markets 5 Our Core Markets #1 IT Provider to the Federal Government 6

4 We do hard things in this company, and that s what our customers look to us for to help them to solve their toughest problems, achieve their most critical missions. Marillyn A. Hewson CEO and President 7 Aeronautics Information Systems & Global Solutions Missiles and Fire Control Mission Systems and Training Space Systems 8

5 Foundation of Ethics Program Our Values: - Do What s Right - Respect Others - Perform with Excellence 9 Ethics Program Overview Led by VP Ethics & Sustainability Direct Report to CEO and Board of Directors Centralized, Coordinated Autonomy Procedures, Training, Database, Brand Flexibility at BAs to Innovate, Engage, Customize Innovative Supplier Mentoring Ethics Officer Training Program Integrity Minute Serials Visible, Respected, Mature Program

6 Basic Ethics Program Elements Code of Conduct & Policies Independent Structure Awareness Training Outreach Investigations & Guidance Monitoring Employee Survey Compliance Training Sustainability 11 Ethics Officers Role Advocate for Ethical Culture, Values Resource for Business Leaders and Employees Implement Ethics Program Elements Conduct Investigations and Support Adjudication Partner with Other Functions Track and Certify Training Completion Full-time Role is Complex and Multi-faceted 12

7 Why EPA? External Drivers Industry Standards (DII) United States Sentencing Guidelines Sarbanes Oxley FAR Mandatory Disclosures Internal Drivers E&BC Program Commitment Lead the Industry: Best Practice Source: Defense Industry Initiative 13 What Gets Assessed? Leadership Commitment Ethical Climate Ethics Program Embeddedness Ethics Program Implementation Risk Identification/Watch Items Periodically evaluate program effectiveness US Federal Sentencing Guidelines. 14

8 EPA Process Leadership Commitment Metrics Focus Groups Risks Ethics Program Assessment Climate LM Voice Leader Interview Implementation Integration 15 How Does It Work? Team of 3-4 Ethics Officers Gather and Compare Data Assemble the Puzzle What Does This Tell Us? Ensure Program Elements Are Being Implemented Highlight Opportunities, Showcase Best Practices Written Assessment To Executive Leadership Observations Shared Across the Ethics Organization 16

9 Look At Existing Data + More Employee Survey Results 17 Ethics Survey Results (sample data) I can report ethics issues without fear of retaliation. My leader will take action if they know about unethical behaviors % % 40% 60% 80% 0% 0% % 40% 60% 80% 0% I can deliver bad news without negative consequences. I am comfortable asking for guidance about ethics issues % % 40% 60% 80% 0% 0% % 40% 60% 80% 0% Reduced Fear of Retaliation Strengthens Culture 18

10 Ethical Climate Assessment: Leadership Commitment Ethical Climate Ethics Program Implementation Ethics Program Integration Risk Identification / Watch Items Source: 11 NBES Drives Improvement To Ethical Climate 19 Assessee s Perspective Under the Microscope Time Commitment On Top of Regular Duties Help From The Corporate Office Potential Disruptions: Focus Groups, Exec Interviews Payoff: Concentrated Focus Universally Positive Experience

11 Lessons Learned Have a Clear Plan Document the Plan Follow the Plan Relationships are Key All Sides Need to be Open to the Process Keep It Positive Plan Your Flight and Fly Your Plan 21 Recommendations Do Something Start Small Continuous improvement is the Goal Structure Your Self Assessment Program Get Buy-In to the Structure Internal to Your Program External From Your Business Don t Overcook It Start With Known, Existing data Take The Leap 22

12 Summary I think self-awareness is probably the most important thing towards being a champion. Billie Jean King Awareness without action is worthless. Phil McGraw Face reality as it is, not as you wish it to be. Jack Welch 23