SAFETY MADE SIMPLE Setting The Standard For Online Safety Training THE CHALLENGES OF PROVIDING EFFECTIVE SAFETY TRAINING

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1 THE CHALLENGES OF PROVIDING EFFECTIVE SAFETY TRAINING

2 Webinar Objectives Discuss the costs associated with injuries and fatalities Explore Training Strategies Review Training Recordkeeping Briefly review Safety Made Simple s Online Training Specifically Developed for the Grain Industry

3 The Cost of Injuries, Illnesses and Fatalities Each year workplace injuries, illnesses and deaths cost our nation an estimated $200 billion dollars (GDP of South Carolina) Includes estimates of both the direct and indirect costs associated with these incidents. Costs can be used to justify investment in safety

4 Direct Costs of Injuries & Fatalities Divided into four categories: Worker Compensation Expenses Medical Expenses Civil Liability and Litigation Cost Property Loss

5 Indirect Costs of Injuries & Fatalities Indirect Measurable Costs Workplace Disruption Decreased Productivity Worker Replacement/Overtime Increased Insurance Premiums Legal Fees Administrative Fees OSHA Penalties

6 Indirect Costs Difficult to Measure Marketing/Sales Customers do not want to be associated with poor safety performers Guilt by Association May look for other companies to work with

7 Indirect Costs Human Resources Employees are the best recruiters. If the workplace is safe, they will recruit If employees feel they are at risk, they will not recruit and most likely leave

8 Indirect Costs Operations Where work is done and morale is determined Injuries decrease employee morale Low morale = decreased productivity, poor customer service, infighting, and people looking for new employment

9 The Cost of a Fatal Injury The basis of this discussion will focus on cost models used by: The National Safety Council (NSC) The Center for Disease Control (CDC)

10 The Average Cost of a Fatality CDC Estimates $991,000 NSC Model Estimate $1,420,00 Estimates only account for direct costs

11 Indirect Costs Much more expensive than direct costs For every dollar of direct costs, indirect costs may be as much as $2.12 Using this math the cost of a fatality goes from costing $1.42 million to $3 million

12 Non Fatal Injuries Medically consulted injury estimate from NSC $39,000 including wage losses, medical expenses, administrative expenses and other employer costs

13 Non Fatal Injuries Average Direct Costs National Council on Compensation Insurance, Inc. Amputation $66,777 Burn $37,389 Concussion $60,770 Crushing $56,567 Dislocation $73,800 Electric Shock $86,528 Foreign Body $18,953 Fracture $48,492 Laceration $19,059 Progressive Safety Services LLC - All Rights Reserved

14 OSHA s $afety Pays Program Designed to assess the impact of injuries and illnesses on a company s profitability Project the amount of sales needed to cover both indirect and direct costs associated with injuries using: Company s profit margin Average cost of an injury or illness Direct cost multiplier Progressive Safety Services LLC - All Rights Reserved

15 OSHA Penalties to Increase OSHA Bipartisan Budget Act of 2015 is a provision requiring OSHA to significantly increase its civil penalties A one-time Catch-Up Adjustment will be based on the percentage difference between the Consumer Price Index in October 2015 and October 1990

16 OSHA Penalties to Increase Will result in a penalty increase of approximately 80% After this initial adjustment is made, OSHA will be required to adjust penalties every year using the annual percentage increase in the Consumer Price Index Increased penalties will take effect on August in all states regulated by Federal OSHA. State programs must be at least effective as Federal OSHA.

17 Penalty Increase Comparisons Violation Classification 2015 After August 1 st, 2016 Serious Violations $7,000 $12,600 Willful and Repeat $70,000 $126,000

18 Focus on Prevention Ensure safety programs are comprehensive and up to date Continually assess the workplace for hazards and address hazards Ensure that employees receive all necessary safety training and that all training is well documented.

19 Effective Training Strategies The Learning Pyramid

20 The Role of Safety Training Safety training plays an important role in the prevention of injuries and fatalities. Training in conjunction with effective written safety, behavioral, hazard analysis programs form the basis for injury prevention.

21 The Challenges of Delivering Safety Training Keeping employees engaged Maximizing Retention Understanding the Audience Dealing with Spanish Speaking Workers Effective Documentation

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23 Passive Learning Includes lecture, reading, audio-visual and demonstration. Retention Levels: Lecture (what they hear) 5% Reading 10 % (what they read) Audio/Visual 20% (what they see) Demonstration 30% (what they do)

24 Passive Learning Most common type of training Includes use of PowerPoint, video, hands-on demonstration, online, etc. A combination of all methods provides for greater levels of retention

25 Participatory Learning Higher level of retention Includes group discussion, practice, and teaching others Average retention levels: Group Discussion 50% Practice 75% Teaching Others 90%

26 Participatory Learning Recommendations: Group Discussion Small Group Exercises Case study, JSA, near miss discussions, incident reviews OSHA Fatal Fact Sheets Practice Hands on practice fall protection equipment inspection, complex lockout/tagout, CSE/bin entry

27 Participatory Learning Teaching Others CEO Quote If you really want to learn something, teach it Employees become the instructors Employees are more knowledgeable about processes and equipment Include employee s real-life examples

28 The Blended Approach A blended approach of passive and participatory learning. For example: Classroom/online training Specific to industry/site hazards Hands-On Exercises Include safety away from work

29 Training Delivery and Documentation The devil is in the details

30 Training Delivery OSHA Training Standards Policy Statement, OSHA Employee training must be presented in a manner that employees can easily understand. This position applies to all of the agency s agriculture, construction, general industry, and maritime training requirements

31 Training Delivery OSHA An employer must instruct its employees using both a language the employee can understand, similarly if the employee s vocabulary is limited the training content must account for the limitation. OSHA If the employees are not literate, asking them to read materials will not satisfy the employer s training obligation.

32 Training Delivery OSHA Compliance Officers are responsible for checking and verifying that employers have provided training to employees. In addition, CSHOs must check and verify that training was provided in a format that the workers being trained could understand.

33 Bi-Lingual Employee Training Interpreter Local high school/university/college assist with translation OSHA materials in Spanish ( Online training (Spanish)

34 Training Development If your audience is still paying attention after the first 8 seconds, you have approximately 4 minutes and 52 seconds until their attention spans are exhausted. The average adult attention span has plummeted from 12 minutes a decade ago to just 5 minutes now, according to a Fortune.com article. Jan 7, 2015

35 Training Delivery Tips Use blended approach of participatory and passive learning Break training session into several short sections and to redirect the student s focus. Discussion Real Life Scenario/Case Study Hands-on exercise Checkpoint/Question

36 Training Documentation OSHA standards are inconsistent with requirements for documentation Recommend documenting all safety training If it isn t documented, it didn t happen.

37 Training Documentation Name of Employee Trained (with signature) Trainer Name (with signature) Date(s) of Training Subject / Outline Proof of Competency evaluation, testing, etc. Summary of Content References to materials uses (videos, PowerPoint, handouts, etc.)

38 Documentation Retention How should training records be kept: Recommendation: Length of employment plus 1-3 years

39 Online Training Recognized as a valid way to deliver safety training. Not designed to replace the importance of covering site specific, company specific requirements, hazards, equipment, etc. Recent OSHA interaction with online training

40 Online Training Developed for the Grain Handling Industry

41 Training Philosophy Simple Training Truths: Simple is best Communicate complex issues with simple messages and highly effective strategies. Understand the audience Share the message with a real life example or scenario Ensure understanding through use checkpoints and testing

42 Safety Made Simple Courses Industry specific (Agronomy, Grain, Feed Yard, and Food Safety) Short minute courses (grain) Access to human resource and leadership training Low Bandwidth In English and Spanish

43 Course Features Each course establishes 3-4 key learning objectives A real-life example/story is used to strengthen the message Focus on cultural elements like leading by example, near miss reporting, hazard analysis, and the hierarchy of controls

44 Course Features Checkpoints (questions) are provided throughout each program to reinforce key learning objectives and regain the student s focus A ten question test at the end of each course must be passed for completion Certificates are available for additional documentation

45 Features of the System Individualized learning Ability to assign specific training programs to individual employees, or designate training by grouping employees by location, department, or job function Train, test and track employee training online Bookmarks if program not completed Determine which employees have completed courses, when they were completed, what the employee s score was, and how many attempts it took to pass

46 Benefits of Safety Made Simple Individual Paced Learning Cover OSHA Grain Handling Standard Requirements in addition to over 70 general safety, human resources courses Does Not Interfere With Operations Free Up Time For Hands-on/Site Specific Training Standardize The Quality And Content Covered Over Broad Geographical Areas

47 Grain/Ag Industry Specific Courses Grain entrapment/engulfment Safe entry into grain storage structures Grain Dust Explosions Chain Reaction Preventing Grain dust explosions Hot Work Grain Fumigation Safety Truck Dump Safety Particulate Respirators Rail Safety Basics Rail Safety Operations Fall Protection Railcar Fall Protection Arc Flash Heat Stress Hoists and Rigging Lockout Tagout Personal Protective Equipment Sweep Auger Safety Barge Loading Safety Aerial Lifts Front-End Loaders Anhydrous Ammonia HACCP

48 General Industry Related Topics Defensive Driving Back Injuries Bloodborne Pathogen Confined Spaces Cold/Heat Stress Electrical Safety Fire Prevention/Fire Safety First Aid Awareness Fall Protection Fire Prevention and Safety Forklift Safety Hazard Communication Investigating Incidents Ergonomics Ladder Safety Lockout Tagout PPE Respiratory Protection Power Tool Safety Trench Safety

49 Thank You For Your Participation Visits Safety Made Simple s website at: Phone: 844 8SAFETY ( ) joe@safetymadesimple.com