Primary Care Workforce Centre Delivery Plan 2018/2019 to 2019/2020

Transcription

1 Primary Care Workforce Centre Delivery Plan 20/2019 to 20 Objective Key Milestones Outcomes Alignment to other Boards/Groups 1.Embed the revised Primary Care Workforce Centre operating model, working together with partners to align the delivery plan to Dorset s transformation programmes, ensuring added value and avoiding duplication. Develop the delivery plan, involving key partners and gain a greater understanding of existing work streams. Formalise relationships between the PCWC and the Leading and Working Differently (LWD) portfolio and other STP portfolios, boards and groups. Develop key performance indicators for the PCWC. Strengthen our relationship with our stakeholders, connecting locally and through membership of the Health Education England South Board via LWD SRO/Delivery Director. Positive improvement in the retention, attraction, recruitment and development of the primary care workforce in Dorset Dorset Workforce Action Board, Integrated Community and Primary Care Services, One Acute Network, Prevention at Scale, Deputy Directors, Health Education England, Directors of Nursing, Local Medical Councils Review and update the PCWC terms of reference ahead of formal sign off at the November 20 PCWC Partnership Board. Work with system partners to review and evolve the existing delivery/ task and finish groups in the context of the workforce delivery plan. Undertake a stakeholder map aligned to implementation of the operating model and delivery plan. Develop an annual report.

2 Detailed Activities and Timelines (Objective 1) Activity Jun Jul Aug Sep Launch Delivery Plan Relationship with LMC and other STP groups Key Performance Indicators PCWC membership / TOR Delivery Groups Stakeholder map Annual Report Oct Nov Dec Jan 19 Feb 19 Mar 19 Q3 Q4

3 Objective Key Milestones Outcomes Alignment to other Boards/Groups 2. Develop an integrated, strategic workforce plan for Primary Care which is reflective of our system transformation plans. Integrated System Plan Review the primary and community care section of the capacity and capability plan in the context of new service models and planning. Engage with HEE and NHSE/I re access to national workforce data sets. Establish a data sharing protocol with GP practices in Dorset re workforce information sharing. Embed the workforce planning methodology with GP practices and emerging primary care networks. Robust data to inform education commissions, retention and recruitment plans, placement provision Robust Workforce Plan for each Primary Care Locality aligned to local strategy. Dorset Workforce Action Board, Integrated Community and Primary Care Services, One Acute Network, PAS, Deputy Directors, Health Education England, Directors of Nursing, Local Medical Councils Locality Level Workforce Plans Aligned to transformation priorities, support/facilitate/develop locality level workforce plans across Dorset.

4 Detailed Activities and Timelines (Objective 2) Activity (System Plan) Jun Jul Aug Sep Oct Nov Dec Jan 19 Feb 19 Mar 19 Review existing plan Review methodology for primary care Review and communicate offer Work with partners to embed within practices Data Sharing Protocol Activity ICPCS Jun Jul Aug Sep Oct Nov Dec Jan 19 Feb 19 Mar 19 Validate Locality Workforce Profiles Gap analysis Support development of locality x x x x x workforce plans Support workforce redesign x x x x x Align primary care support activity x x to ICPCS workforce delivery plan Undertake a Training Needs x Analysis Align locality workforce plans to x x x x x x Primary Care Home outputs Q3/4 Q3/Q4

5 Objective Key Milestones Outcomes Alignment to other Boards/Groups 3. Develop a retention and recruitment plan for primary care in Dorset which is reflective of the new models of care, service transformation and financial planning. Work with the Leading and Working Differently delivery groups to develop and embed the plan. Map and align existing and new initiatives ensuring added value and greatest impact. Coordinate the Education Alliance approach across NHS and LA, reducing duplication and maximising impact. Increased ratio of vacancies filled* Increased retention and reduction in staff turnover* Increased skill mix in primary care HR Directors, Deputy Directors of HR, Recruitment Leads Group, Health Education England, Directors of Nursing, Education Alliance Group Formalise opportunities with Bournemouth University to embed the ideas and initiatives in the plan. Increase recruitment and retention of students and trainees in Dorset. Work in partnership with HEE to enhance our local approach to supporting return to practice initiatives.

6 Detailed Activities and Timelines (Objective 3) Activity Jun Jul Aug Sep Oct Nov Dec Jan 19 Feb 19 Mar 19 Align primary care to wider system x plan Retain Jun Jul Aug Sep Oct Nov Dec Jan 19 Feb 19 Mar 19 New and extended roles x x x Staff engagement Follow up with leavers Promote national retention programmes Develop the passporting hub for staff (crosses all areas) Develop GP coach faculty, run and evaluate pilot Conduct GP retention survey, analyse and develop solutions/initiatives Develop range of support for staff returning after long periods of absence Development of career pathways for staff in primary care Attract Jun Jul Aug Sep Oct Nov Dec Jan 19 Feb 19 Mar 19 Redesign the Doorway to Dorset website Targeted campaign(s) to promote x x x x Dorset as a great place to work and live Career transition from other sectors Our Dorset approach to promotion of NHS careers Develop the career flex/rotation x x x Q3/4 Q3/Q4 Q3/4

7 Work experience development and alignment Recruit Jun Jul Aug Sep Oct Nov Dec Jan 19 Feb 19 Mar 19 Q3/Q4 Identify GPs/Nurses on performers x x x x x lists not currently working Send letters to retiring GPs to offer x more flexible work Send letters/speak to those wishing to retire to offer the flexibility of Our Bank x x Regional, national and international x x x x x x x x recruitment Use social media to share our x x x x x x x x x inspirational stories Dorset Alumni Connect with students/nq x x x x x Our Dorset approach to recruitment events/fairs Develop Jun Jul Aug Sep Oct Nov Dec Jan 19 Feb 19 Mar 19 Q3/Q4 Skills development / extended scope Shared Learning Events x x x x x x x x x Identify training opportunities for voluntary services Allocated time for research x x Apprenticeships x x x Increase placement opportunities for those in training to give wider exposure to community and Primary Care Leadership and Talent Management Framework x x x x x x x x x

8 Objective Key Milestones Outcomes Alignment to other Boards/Groups 4. Develop a primary care workforce delivery framework ensuring alignment with wider system workforce strategies and plans. Develop a draft framework as the basis for wider involvement and alignment system strategies and plans. Map existing work streams and groups to further define and develop the framework. Consolidate the training needs analysis for primary care linked to skills development across the system. Develop and implement new and extended roles across in primary care. Development of skills, knowledge and career pathways aligned to skills gaps Multi-skilled / multi-disciplinary teams supporting population needs. Increased attraction, recruitment and retention in primary care in Dorset. Dorset Workforce Action Board, Integrated Community and Primary Care Services, Directors of Nursing, Clinical Reference Group, HR Directors, Deputy Directors of Nursing Alignment with locality workforce plans and professional workforce strategies e.g. AHP, Medical Reform Programme. Align NHSE support for primary care development ensuring that our local delivery is reflective of integrated service models. Utilise the Shared Learning Events (Diabetes, Cancer, Cardiology, Integrating Physical & Mental Health, Frailty & LTC, MSK & Pain Management) to enhance relationships and shared delivery of learning which is consistent with the Leading and Working Differently principles. Implement the workforce elements of the national tenpoint plan for GP Nursing.

9 Detailed Activities and Timeline (Objective 4) Activity Jun Jul Aug Sep Oct Nov Dec Jan 19 Feb 19 Mar 19 Q3 Develop and launch Physicians Associate programme in Dorset Support promotion of and access to national programmes Maintain MSK Practitioner Bank Develop framework for development and revalidation of GPSI and GP Extensivist GPwER Dermatology, run and evaluate pilot Support the national pilot for Clinical Pharmacists in primary care Develop and deliver a ranges of Shared Learning Events in response to TNA Support AHP s to work to top of licence Development of AHP roles and career pathways Care Navigators Health Coaches Centres of Excellence Leadership development across all roles Review opportunity to support the provision and/or coordination of statutory and mandatory training Embedding workforce actions to support GPN 10 Point Plan Commission or develop and deliver a range of targeted training courses to meet specific workforce development needs.

10 E.g. Blood test analysis, Appropriate admissions, Develop networks to provide support, peer learning and CPD opportunities aligned with extended/new roles

11 Objective Key Milestones Outcomes Alignment to other Boards/Groups 5. Develop a primary care Map the existing Leadership and Talent Increase in leaders accessing development and HR Directors, Senior Leadership and Talent Management activities and interventions which are support Leadership Team, relevant to primary care. Management offer which aligns Integrated Community to the Leading and Working Engage with partners to understand and influence and Primary Care Differently framework and the system framework of agreed behaviours, role Services, One Acute activities and interventions ensuring the leadership national (NHSE) programmes development needs of primary care are taken Network, Deputy and investment. account of. Directors of HR, Develop a communication, engagement and Leadership Leads deployment plan for support interventions including Arbinger, Aston OD as well as the framework. Undertake and support diagnostic conversations with integrated primary care teams using the framework, to develop place based learning, supporting and enabling change. Engage with NHSE and the local leadership academy to influence and shape support to primary care. Develop a coaching faculty for primary care aligned to recruitment and retention plan and investment

12 Detailed Activities and Timeline (Objective 5) Activity Jun Jul Aug Sep Oct Nov Dec Jan 19 Feb 19 Mar 19 Q3/Q4 Map activity x x x Influence overarching Leadership and Talent Management Framework x x x x Define and communicate offer x x x x x x x Engage teams in diagnostic x x x x x x x x conversations Partner with NHSE, NHS Leadership Academy, LMC, BU and NAPC x x x Develop coaching faculty x x x x x x x x

13 Primary Care Workforce Scorecard To monitor the impact the Primary Care Workforce Centre will develop a workforce scorecard for primary care. The scorecard will align with similar work at a system-wide level to ensure consistency. This will require the development of a local data sharing arrangement with GP practices across Dorset as the data required is not currently capture through existing channels. The aspiration is for the scorecard to include: Planned substantive headcount/fte Actual substantive headcount/fte Staff turnover Vacancy rates Average time to recruit Skill mix across GP practices Retention of students & trainees (from local health/medicine related education programmes) Frequency of reporting - Quarterly