Leep Volunteer Trainings

Transcription

1 Leep Volunteer Trainings SUMMARY DOCUMENT A summary of the volunteer training programs available with Leep NGO.

2 CONTENTS Accidental Counselling and Communicating with Others 2 Handle with Care: Manual Handling Training for Volunteers. 3 Legend to Volunteering.. 4 Working Across Cultures.. 5 Connecting through Boundaries.. 6 Disability Inclusion 7 Safe Conversations.. 8 Self Care.. 9 1

3 ACCIDENTAL COUNSELLING AND COMMUNICATING WITH OTHERS It is a volunteers nature to want to lend a helping hand when they can, and often situations arise where a volunteer might be called on for guidance or a listening ear. But how do you provide support and ensure your own wellbeing when a client, fellow volunteer or friend is dealing with a complicated or difficult situation? This course is designed to provide volunteers with the confidence to effectively communicate with others, and the tools to provide support and comfort without being drawn into a situation. You will learn how to: Empathise with others, without becoming personally invested in a situation. Actively listen to those around you. Support someone to come to their own conclusion or solution without providing advice. Effectively use positive communication to engage and converse with others. Protect yourself and support your own wellbeing. Duration: Full day training 2

4 HANDLE WITH CARE: MANUAL HANDLING TRAINING FOR VOLUNTEERS Learn how to support those who are frail or with low mobility and minimise the risks for both you and your client. This workshop will train you on how to eliminate risks related to manual handling. Manual handling is any activity requiring effort to lift, move, push, pull, carry or hold any object, including a person. Learn how to support your client whilst reducing the likelihood of accidents or injuries that can result from poor manual handling practice. This workshop will cover the following topics: Assisting people with low mobility Identifying hazards Completing hazard and incident reports 3

5 A LEGEND TO VOLUNTEERING A legend is a set of symbols and explanations that help you understand the information required to read a map. This workshop, A Legend to Volunteering, is about preparing you to make your journey as a volunteer. Our legend will guide you through your volunteer rights, your responsibilities and provide you with the tools to maintain healthy boundaries. You will have the opportunity to meet other like-minded volunteers and gain fantastic skills to assist you in your volunteer role. Join us for an interactive training session and ensure you are prepared for your journey as a volunteer. 4

6 WORKING ACROSS CULTURES This workshop will support volunteers to engage with cultural diversity with greater awareness, sensitivity and confidence. We all view the world through our own cultural lens which influences our perception of other cultures and people. This workshop will: 1. Enhance participants cultural self-awareness 2. Grow knowledge of other cultural perspectives, and how cultural values influence behaviour 3. Build cross cultural communication skills to engage with people in a more meaningful way 5

7 CONNECTING THROUGH BOUNDARIES Join this interactive workshop and learn how to set limits, create healthy boundaries and enhance your interaction with others. Effective understanding and application of professional and personal boundaries underpins all work in the community sector, particularly for volunteers. Through this course you will learn how to set limits and create emotional and physical space between yourself and others. These healthy boundaries are a fundamental requirement for your work in order to keep you and your clients safe. 6

8 DISABILITY INCLUSION Any person with a disability, if you asked them, would tell you that it s no secret that some people just don t know how to engage with them. And many people without disability and without much experience of disability would tell you, if they were honest, that sometimes, they just don t know what to do around a person with a disability. Often, when we don t know what to do, we do nothing and avoid those awkward situations with all our might. Or we do what we think is right but it just doesn t feel right. If this is you, come along to the Disability Inclusion Workshop for a conversation on including people with disability in your volunteer work, community, and life. 7

9 SAFE CONVERSATIONS This workshop will explore safe conversations, helping you to engage with clients whose life experiences, interests and viewpoints might be very different from yours! This might be you A client has strong political views that I disagree with. I don t want to argue, so how do I respond? On home visits there are sometimes long awkward silences with a client. How do I start a conversation? Through this workshop you will learn: Safe topics to use when making conversation with a client How to redirect a conversation that has become uncomfortable for you or your client Skills of listening and tolerance so that you can explore topics even when there is disagreement Develop conversation skills that will help you in your everyday life as well as volunteering with clients. 8

10 SELF-CARE We understand that many volunteers work closely with the community and that this can expose you to stressful and sometimes traumatic circumstances. We value your contribution to building connection and inclusion, and would like you to continue to volunteer in a sustainable way. Self-Care is something you can do to assist your overall well-being and capacity as a volunteer. This training workshop has been designed specifically to help you avoid Burn-out and Compassion Fatigue. Through this experiential course, you will learn how to: Apply the Three Pillars of Self-Care Identify Compassion Fatigue & Burn Out Develop a Self-Care Plan Duration: Full day training 9