PRE-SCHOOL LEARNING ALLIANCE 50 FEATHERSTONE STREET, LONDON, EC1Y 8RT Registered as an Educational Charity JOB DESCRIPTION

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1 PRE-SCHOOL LEARNING ALLIANCE 50 FEATHERSTONE STREET, LONDON, EC1Y 8RT Registered as an Educational Charity JOB DESCRIPTION JOB TITLE: BASED: DEPARTMENT: RESPONSIBLE TO: WEB DEVELOPER NATIONAL CENTRE IT AND SUPPORT SERVICES IT MANAGER JOB PURPOSE: To manage, maintain and develop the Charity s portfolio of websites and web applications. To review and make necessary recommendations to improve and update websites and web applications. To manage and develop web related databases. SAFEGUARDING REQUIREMENT: The Pre-school Learning Alliance is committed to safeguard and promote the welfare of children and young people. It is a requirement of all staff that they share this commitment and follow the prescribed policy and procedure to continuously promote a culture of safeguarding across the whole organisation. Overview of main duties: 1. To work with colleagues across the Charity to ensure that the charity s website is an accessible and effective marketing and communication tool that meets the needs of our service users. 2. To liaise with colleagues and, as directed by the IT Manager, to improve technical and usability aspect of the websites and intranet, making necessary recommendations. 3. To work with the IT Manager to produce and implement a development project plan to o o Migrate services from legacy systems onto the Drupal platform. Identify and develop new functionality that would improve the services provided by the charity. 4. To support and manage online publications shop, mailing house and credit card processor to ensure delivery of an efficient, professional and cost effective e-commerce sales channel for the charity s publications. 5. Support the Insurance and Membership team by maintaining the online registration and renewal functions for members. 6. To work with Marketing and Membership teams to review and make recommendations to improve data capture and quality of key contacts. 7. To develop and maintain web related databases and to provide regular reports. 8. To work with IT colleagues to support the development and hosting of all web, intranet and other IT systems.

2 9. To liaise with 3 rd party developers, hosting and support providers to maintain relevant web services. 10. In liaison with the IT Manager, to ensure the charity is in compliance with all relevant legislation and banking rules. E.g. PCI-DSS, Data Protection Act, Distance Selling Regulations, Privacy and Electronic Communications Regulations. 11. To provide technical support and guidance to sub-committees and childcare services on their internet presence. 12. To maintain documentation and backups to a standard sufficient for disaster recovery purposes and that the IT Manager is aware of procedures for implementation in absence of the post holder. This job description is not an exhaustive list of duties and you will also be required to carry out any other duties which may reasonably be required of you in accordance with the needs of the Pre-school Learning Alliance. You are also required to be flexible and adaptable with respect to your role. Person Specification 1. Experience of the following internet languages, protocols and standards: Theming HTML CSS/SCSS/SASS JavaScript/JQuery DOM Responsive Design PHP SQL XML SVG HTTP RSS/Atom DNS WAI 2. Experience using and managing the following web frameworks and software: Drupal 7 Git 3. Experience using and maintain the following server software: Linux Apache MySQL

3 PHP 4. Experience of maintaining and continuous improvement of websites. 5. Experience of making developments to an existing website. 6. Experience of providing web support in an IT capacity. 7. Familiar with database report software. 8. An effective team player. 9. Excellent problem solving skills. 10. Ability to respond to frequent pressure to meet deadlines and frequent demands from multiple stakeholders. 11. Ability to work with minimum supervision. 12. Ability to ensure work speed and accuracy are sustained at all times. 13. Excellent organisational, communication and editorial skills. 14. Able to demonstrate an understanding of the application of the following Alliance Core Management Competencies: communication, customer awareness and problem solving (see attached document). Desirable Criteria 1. Proven experience of establishing and maintaining effective working relationships with managers and employees, along with membership groups. 2. Experience with e-commerce. 3. Experience with the following web frameworks and software: CiviCRM Jasper Reports WordPress Terms and conditions: This post is exempt from the Rehabilitation of Offenders Act (1974) and does require a DBS records check. Grade: 4A Salary: 30,943-34,048 p.a inclusive of London Weighting. Annual leave: 26 days JOB DESCRIPTION SIGN OFF Date issued by Manager: Name: Signature:

4 I confirm that I have received a copy of this job description and have had any questions about it answered. Name of post holder: Signature: Date: Core Management Competencies

5 Communication Communicates in a variety of ways with people at all levels and adopts a communication method appropriate for the listener or audience. Actively listens, asks questions, clarifies points and establishes a mutual understanding. Presents information clearly, concisely and confidently to individuals and groups. Communicates complex ideas, problems and difficult messages in ways that promote understanding. Uses excellent communication skills to negotiate, influence and persuade others. Is aware of non-verbal communication in self and others. Makes full use of IT to communicate effectively and uses social medial responsibly, in line with the charity s policies and procedures. Customer awareness (internal and external service users) Understands the environment in which the charity operates and the impact on its customers. Understands the diverse needs of customers that use our services and proactively strives to provide a service that is flexible and responsive to their changing needs. Uses feedback mechanisms to evaluate and review services to consistently deliver a high quality service. Strives to produce real improvements in the way services are delivered to customers. Creates and maintains meaningful relationships and understands collaborative and partnership working. Deals with the concerns of customers in an appropriate manner, in line with Charity s policies and procedures. Is mindful of professional boundaries when interacting with customers. Problem solving Identifies and acknowledges problems and critical issues in a timely manner. Analyses relevant data and information and tests assumptions in order to deliver the best solutions whilst keeping a clear focus on key issues and goals. Anticipates and reviews problems in order to ensure contingency plans are in place. Collaborates with others in order to draw on their expertise to achieve best possible outcomes. Makes decisions that minimise organisational financial loss, loss of reputation or legal challenges.