PERSONAL AND PROFESSIONAL DEVELOPMENT WORKSHOPS

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1 PERSONAL AND PROFESSIONAL DEVELOPMENT WORKSHOPS CABA offers a range of professional and personal development courses designed to meet the needs of past and present ICAEW members and ACA students. The sessions outlined below can all be delivered for anywhere between 90 minutes and 3 hours and where appropriate can be adapted to meet the needs of the audience. For more information please contact CABA s training team on +44 (0) or by ing training@caba.org.uk CORE PROGRAMMES Mindfulness for beginners Mindfulness is everywhere at the moment but is it as good as its positive press? During this session you ll explore the concept of mindfulness and how using it can enable you to become more aware of your thoughts and feelings so that instead of being overwhelmed by them, you're better able to manage them. You ll examine the foundations of mindfulness, the empirical evidence behind it and its many applications in everyday life. You ll also have the opportunity to try out a number of mindfulness strategies and with regular practice you ll be able to: Improve your mental and physical health Manage stress more effectively Reduce anxiety Improve mental clarity and focus Reduce emotional reactivity Improve relationships at home and at work Mindfulness for busy people Are you chronically busy? Struggle to get everything done? If you d like to feel calmer, more productive and in control, mindfulness could be the answer. This workshop introduces short mindfulness tools and techniques designed for busy professionals. After completing this course you will be able to Define in everyday terms what mindfulness is and how it can benefit you at work Describe some of the positive impacts that mindfulness has on your brain Deploy new ways to deal with busyness Apply short practical mindfulness tools and techniques to help you use mindfulness to: - manage strong emotions - maintain health and well-being - improve productivity - improve working relationships Authentic happiness: The theory and practice of wellbeing What makes us happy? This is a question which has been contemplated since the Ancient Greeks and now there is a science of happiness which shows what does and doesn t make a difference to our wellbeing. This workshop explores the two dimensions of happiness. Hedonic wellbeing - the happiness we get from pleasure and enjoyment and Eudaimonic wellbeing - the deeper kind of happiness which comes from having meaning and purpose in life, playing to your strengths and realising your potential. You will be introduced to the science and practice of wellbeing. You will get to know the 3 pillars of authentic happiness - the pleasurable life, the engaged life and the meaningful life. You will sample some of the scientifically-grounded tools that raise the bar on your happiness, inspired by Prof Martin Seligman's model of authentic happiness. After completing this session you ll be able to: Identify the different forms of happiness Know how to increase your experience of hedonic and eudaimonic wellbeing Have a greater understanding of your strengths and what gives life meaning and purpose

2 Supercharge your sleep A good night of sleep is linked with an array of health benefits from effective recovery from illness, increasing focus at work and better mental wellbeing. This course will give you a range of ideas and activities to help promote both the quality and quantity of your sleep. Giving you the opportunity to understand what sleep is for and what is keeping you up at night and then putting into place a plan to create ideal sleep conditions which in turn should improve your sleep, energy levels and performance. After completing this session you will be able to; Gain clarity on your sleep challenges Understand ways in which you can promote waking refreshed and energetic Explore ways to switch off from distractions and wind down from busy days N.B. This course will not replace treatments or therapies prescribed or recommended by your health professional for severe insomnia or sleep conditions such as apnoea or narcolepsy Mental health awareness Many of us know little about mental health compared to our physical health. Stigma and lack of awareness can stop people from talking about their mental health, delaying them from getting the support needed for recovery. This course will give a good introduction to mental health and raise awareness of how we can encourage mental wellbeing and support people in distress. Early intervention and starting conversations around mental health is vital if we are to create healthy and resilient organisations. After completing this session you ll be able to Understand the triggers to poor mental health Recognise the signs and early indicators of distress. Have an understanding of common mental health difficulties Know how to start a conversation around mental health Use practical tools and tips on supporting someone in distress at work and outside. Look after your own mental health in a proactive way. N.B. This session can be tailored for management and senior management to include what is required by an organisation by law to support individuals and avoid discrimination. Boost your resilience The way you react to challenges and setbacks is a reflection of how resilient you are. Resilient people don't dwell on the fact that things don't always go quite as planned. They simply learn from their experiences and move forward. Our resilience sessions explore ways of boosting your self-confidence and coping more effectively with setbacks, both in and out of the workplace. You ll explore the tools you need to develop a resilient attitude and examine the differences between pressure (which can be positive and motivating) and stress (a natural reaction to too much pressure). Recognise the difference between pressure and stress Identify what causes you stress Understand the foundations of resilience Assess your personal level of resilience Use a range of tools and techniques, including mindfulness strategies to increase your resilience

3 Resilience: Power of the micro-action Small changes and small ideas for your working life can be as important as the big, headline ones. This is what psychologists term micro-actions and these are well known to effect change. What may seem at first like trivial issues: your phone use or your journey to work can play an important role in wellbeing. We all have the ability and resources within us to adopt small, trivial changes which are likely to succeed. And any success is a positive step. The momentum of one first positive change, however small, allows you to build on it and be more confident about making bigger changes. That positivity will diffuse into the other, more significant aspects of life and help you make the big changes to improve stress levels and emotional wellbeing. During this session you ll learn how micro-actions are easy to adopt and, crucially, easy to sustain and succeed at. You ll understand how each micro-success brings with it a tiny piece of positive momentum and some confidence, which become the springboard to the next positive step. Define what micro-actions are and how they can build your resilience Identify which micro actions are valuable to you in terms of emotional wellbeing and stress at work Describe changes that can be made in key, but often ignored aspects of life Work through practical ways to make changes focussing on commuting, digital connectivity and personal relationships. Emotional intelligence for success Ground-breaking research by Daniel Goleman has redefined intelligence and success. In his best-selling book Emotional Intelligence: Why it can matter more than IQ Goleman argues that our view of human intelligence is far too narrow and that our emotions play a major role in thought decision making and individual success. During this session you ll explore why emotional intelligence (EI) is an important part of career adaptability and how it can improve your success and wellbeing, both personally and professionally. You ll look at ways of developing your EI, leading to increased self-awareness, improved performance and motivation and stronger relationships. After completing this session you ll be able to: Understand the basics of emotional intelligence Assess your emotional intelligence Use strategies to develop your emotional intelligence Understand how emotional intelligence affects your focus Start to develop your social awareness and effectiveness Design a plan to continue to develop your emotional intelligence Explore your mindset, achieve your potential Your mindset impacts on everything that you do. Having a growth mindset can help you to become more positive and motivated, leading to more opportunities and success. It can help you to solve problems creatively and improve your ability to learn and develop. During this session you ll identify your current mindset and, if needed, challenge it so that you can pursue your professional and personal goals more effectively. Tell the difference between a fixed and growth mindset Assess your current mindset and identify areas you want to develop Understand how your mindset affects different areas of your life Identify some techniques and strategies to develop and maintain a flexible attitude and a growth mindset Prepare for digital change As HMRC's 'Making Tax Digital' initiative approaches you may not have thought about how much impact the additional work - and stress - may have on you and your business. This workshop will help you to be better able to deal with the pressure ahead, and enable you to make the most of the opportunities the changes present to your business. You'll learn simple, practical strategies and techniques to help you become more resilient and drive change successfully. After completing this workshop you will be able to: Understand the impact of stress and identify ways to boost your resilience Understand the impact of change and your personal feelings towards it Describe the change curve Design an action plan to help you begin to prepare for change

4 Develop your self-awareness and improve your career Self-awareness is an effective way to find out more about who you are, what you can do and how you relate to other people. Having a good sense of your thoughts, emotions, strengths, weaknesses, beliefs and motivation is not only useful for your career but also across all other areas of your life. This practical session will give you the opportunity to explore the elements of what makes up you and evaluate your internal and external self-awareness, examining the benefits this can have for your personal and career success. Discover more about yourself and how you relate to others, and create an action plan to develop your self-awareness and improve your career. Explain what self-awareness is and how it can help you in work / life Recognise the benefits of self-awareness for your career success and personal growth Explain what self-awareness is and how it can help you in work / life Recognise the benefits of self-awareness for your career success and personal growth Manage change effectively Like it or not, change is a normal part of life. It affects everyone, personally and professionally. This session will look at how your reaction to change can impact your wellbeing and the difference having a positive mindset can make. You ll explore how to accept or adjust to change and how to be open to the opportunities that change can bring. Recognise the change process and how it impacts on you individually Be aware of your own individual response to change Understand how your response to change can impact your performance and motivation Use effective strategies to manage personal change See the benefits change can bring Career mapping: Take charge of your career Research has identified 4 key competencies which make up career adaptability: Concern for the future: an interest in the future helps you to look ahead and prepare for what might come next Control: taking responsibility for your career development enables you to influence and shape it Curiosity: imagining and exploring different potential scenarios opens up new possibilities Confidence: having belief in your capacity to pursue and achieve your goals Each of us has different strengths and our own unique blend of these 4 attributes. By developing your career adaptability, you can learn to use each competency effectively, so that you can have the career and future you want. This workshop will help you understand your strengths in these four areas and identify how you can develop to have the career you want to have. Set goals for the career you want to have Identify strategies to help you take control of your career Be alert to different and emerging opportunities Increase your confidence in your ability to achieve Develop your personal brand Everyone has a personal brand, a uniqueness that helps them stand out from the crowd - whether or not they're aware of it. We all have qualities that shape and influence how people see us and how we see ourselves. After completing this session you'll understand why personal branding is an essential aspect of career adaptability. You ll learn how to undertake an open and honest review of yourself, understand how others see you and discover how you can use your strengths, skills, passions and values to send a clear, consistent message about who you are and what you offer. You ll also have the opportunity to practise the skills you need to develop your personal brand, helping you to create a powerful first impression, communicate more effectively and build strong relationships both in and out of work. After completing this session you ll be able to: Understand the importance of personal branding Identify what sets you apart from others Develop strategies to build your personal brand Use effective non-verbal communication Improve your social awareness and effectiveness

5 Networking for success In some ways, one's address book is one of the most important things one has. It s about who you know, the gatekeepers to new work and it helps enormously if they know you as a person not just as a name. We all ought to think of ourselves as selfemployed, even within the organisation. (Charles Handy) This workshop will help you identify what networking really is and why it is important along with providing you with practical tools to be able to network and to do it effectively and efficiently. In addition as well as face to face networking, social media platforms such as LinkedIn will be examined to see how they can help you raise your profile. After completing this session you will be able to: Reframe how you think about networking. Understand the best use of informal, formal and social networks to help you develop your career. Be able to use techniques for effective networking, both on and offline. Interview Skills Some of us enjoy interviews, for others the experience has been described as feeling like walking on a drawbridge over hungry crocodiles. This session will help you to prepare thoroughly for interviews, to reduce anxiety and maximise your chances of success. Providing you with a range of skills to make the impression you desire throughout the interview from making an impact when you walk in the room to asking great questions at the end. After completing this session you will be able to: Answer to the tricky so tell us about yourself. Prepare for situation, competency based and panel interviews. Know how to complete the research you are expected to do. Answer common interview questions and wildcard questions you can t prepare for. Identify great questions to ask interviewers Understand best practice for psychometric and aptitude tests and other assessment methods. Effective time management Everyone can benefit from effective time management naturally you ll notice an improvement in your focus, reduced stress, increased control and work-life balance but so will those around you. During this session you ll explore how through planning, communication and delegation you can improve your effectiveness, confidence and productivity, without impacting negatively on your wellbeing. You ll understand the importance of setting clear objectives and of identifying the difference between important and urgent. Identify how effective time management can benefit you The cost of ineffective time management Identify goals you can set and how to achieve them Set priorities Handle interruptions effectively Know how to say no without giving offence Handle the technology deluge Do more in a day than you do in a week Being effective is a crucial aspect of our wellbeing. It gives us a sense of achievement, autonomy, certainty, purpose and control, and this in turn leaves us more fulfilled and motivated to do more. This course is a chance to step back and review what you do (your goals and priorities), how you do them (your strategies), and your relationship to them. We'll explore some the latest thinking and practical productivity hacks, leaving you with the capacity to clear the mind, define what's important to you and get in flow. Clarify your priorities Increase your effectiveness Learn some new productivity hacks Have more effective meetings Deal with external distractions and procrastination

6 Persuasion & Influencing Skills How do you persuade someone to do something? Do you rely on your job title to have authority over them? Or sell to them? In this session you will explore more effective ways to persuade people and discover the behaviours that create influence. This course is essential for your personal development if you want to get yourself heard, create a more positive first impression and communicate more confidently with peers, senior colleagues and clients. Identify the difference between influence and persuasion Understand the theory of reciprocity and how to use it Communicate in a more assertive, win-win, manner Understand he importance of first impressions Outline the Five Levels of Listening Use various questioning techniques Create your own work-life blend When we re working in alignment with our strengths and values, everything seems straightforward but sometimes things can seem to spiral out of control and we can feel pulled in different directions. This session will explore the factors that help you achieve success without sacrificing your wellbeing. You ll discover how focus, intention and mindset can help resolve challenging situations and relationships and learn how to get things done productively and creatively whilst maintaining a healthy work/life balance. Understand your strengths and focus on developing them Be aware of strategies to build and improve your confidence Be able to communicate more effectively and assertively Understand the importance of improving your ability to influence others Have more confidence when dealing with challenging situations Use tools and techniques to remain focussed and calm Improve your wellbeing by learning how to implement a work /life balance that works for you Dealing with difficult situations & conversations At times we all face having difficult conversations with people at work. It could be an uncomfortable, demanding or emotional situation you face and are unsure of the best approach to deal with it. This workshop will provide some simple and effective techniques to help you remain in control, composed and able to resolve these situations positively. After completing this session you ll be able to: Identify the behaviours present in confrontations Understand assertiveness and conflict resolution techniques Understand how to defuse difficult situations Understand the skills necessary to remain calm, manage words, phrases and body language

7 PROGRAMMES FOR SPECIFIC GROUPS ACA students Develop your resilience for the career you deserve Why do some people bounce back from disappointments and adversity quicker than others? In this session you will explore the concept of resilience, and develop skills to help you balance the challenges of work and study. People react differently to the same event depending on how they perceive that event: as a threat or as a challenge you can manage. You can learn to change your perception of both events and your ability to cope with them. Resilience is a vital wellbeing and career skill that allows you to adapt to new challenges, take on greater risks and responsibilities and manage stress. After completing this session you ll be able to: Understand how your mind can be your worst enemy sometimes and how to train it. Have knowledge of how to re-evaluate events in a more rational, helpful way. Use practical tips for increasing resilience Put in place an action plan to cope with your immediate challenges with greater resilience. The road ahead: Deal with transition and manage your resilience The move from being a full time student to the work place can be quite daunting. Whether it s dealing with the changes that are about to happen or having the confidence to network, there are strategies you can implement to help you move forward in this new phase of your life. This session will explore what change is and how you can tackle it, the skills required to network, and how to manage your time and plan your future career. Focus on dealing with change Address your current concerns Develop drive and direction Build your resilience Increase your awareness of managing your wellbeing Newly qualified ACAs Networking for newly qualifieds Do you find the prospect of networking a challenge? This workshop aims to demystify networking and looks at what's possible through conversation. You will learn the basics of networking, how to start conversations and important questions to ask to help you build your contacts and career. Identify the importance of networking and what you personally want from it Utilise networking skills for progressing your career Identify advocates for you and your business Use strategies to get the most out of networking Sole practitioners / lone workers Lone working: Be productive and look after your wellbeing Working on your own or from home brings certain advantages; you can plan your own diary, there s little or no commute and you can concentrate, away from the hubbub of the office environment. However, it s not all plain sailing. Remote, home and lone working requires a large dose of self-discipline, drive and determination. Staying healthy, happy and motivated can be challenging. This workshop will explore how to remain at your physical and mental best when working for yourself or running a small business. Identify the impact on your wellbeing of on your own Manage your workspace for optimal performance Practice proven time and energy management techniques Feel confident developing strong relationships with colleagues and clients with various communication techniques Understand the importance of work space boundaries

8 Career breaks Return to work with confidence Having a break from working life can leave you feeling you lack the confidence to return to work. Your own thought patterns and feelings of fear and anxiety can make the process even more difficult. This session will help you overcome these challenges. With a focus on overcoming negative thinking and practical tips to boost your confidence, you will develop the skills to make returning to work a smooth process. Explore the thoughts and feelings experienced when returning to work after a period of absence Know how to deal with negative thoughts Identify some strategies of how to minimise fears and manage anxiety Recognise the importance of acknowledging yourself and what you have to build self-esteem and confidence Managers Leading resilient teams It s essential for your wellbeing as a manager or leader that you can effectively support the wellbeing of your team. This session will enable you to recognise signs of stress in others and implement strategies to develop your team s resilience, improve their wellbeing and boost their performance. You ll explore practical tools and techniques to help you manage stress and build a resilience management framework. After completing this session you ll be able to: Understand your wellbeing responsibility when managing others Identify the early signs of stress in yourself and others Start to take a proactive approach to creating an environment of openness and support Work with your team to manage stress and increase resilience Review your own coping strategies Design a plan to support your teams resilience Those in or approaching later life/retirement Strengths in later life We are living longer around 30 years has been added to the average lifespan. The transition to later life raises many questions such as what to do next? This workshop explores your strengths, the positive characteristics and abilities which can support you in this next stage of life. These are the inner resources you can draw on to build your well-being and move forward in a positive direction whether that s an encore career, pursuing a passion or contributing to the greater good. After completing this session you ll be able to: Identify and understand your personal strengths Apply your strengths to your passions and goals in life Discover further purpose in life via your strengths Plan how to put your strengths into action. Thrive in retirement This workshop offers an introduction to exploring the practical and emotional aspects of retirement for both single people and those in relationships. As well as offering a chance to start planning your transition, it will help you mitigate the risks associated with retirement such as social isolation, loss of confidence and loss of identity, so that you can maintain energy, purpose and fulfilment in this chapter of your life. Reflect on, and identify, key elements in your retirement plan Identify and apply the Six Key Factors for retirement Mitigate the risks in retirement Take away a wide list of tips and ideas for generating a fulfilling retirement