Director s Roundtable. Michael J. Bennett Heather Boutell Brenda Brown Ron Day

Transcription

1 Director s Roundtable Michael J. Bennett Heather Boutell Brenda Brown Ron Day

2 Enrollment Management How has the concept of enrollment management changed over the past few years and how has that impacted how you lead? 2

3 Enrollment Management Organizational framework and comprehensive written document details of well-planned enrollment management strategies (with a format of Goals, Objectives, Actions, Responsibility, Timeline, Evaluation, Champion). Strategic Enrollment Management Plan (SEM). Usually need the following reference documents: College Strategic Plan, Recruitment Plan, Retention Plan, Educational Master Plan, Environmental Scan and Facilities Master Plan to name a few. 3

4 Enrollment Management Extensive Research and Assessment driving of all strategies! Common lens Accountability Stewardship Where an internal committee can help formulate a Strategic Enrollment Plan, ONE individual should be identified and empowered to lead in this critical area. Accountability is undermined by decision making by committee 4

5 Enrollment Management What are the major enrollment issues facing your campus and how are you strategically involved in these issues? How does your campus leadership involve you in finding solutions to these issues? 5

6 Media Attacking Higher Ed (Heather) High Cost of College\Transparency Families they don t ever need to borrow, they all should just go to cheaper schools because higher education (particularly at many private institutions) is not worth it On-line classes are all the rage If the government would stop giving out money things would be better. 6

7 Enrollment Management What is the best piece of advice you have been given as it relates to enrollment management? 7

8 Budgeting I lost 80 percent of my wealth and then gave away over half of the rest. So I'm a man of modest means now. But if you budget carefully and watch your expenditures, you can get by on a couple billion dollars. Ted Turner 8

9 Budgeting How have your office budgets/staffing rebounded since the Great Recession? 9

10 Budgeting What advice do you have in terms of managing your office budget? 10

11 Budgeting How successful have you been in obtaining additional resources for your office? 11

12 Managing a Diverse Workforce How do you manage a 21 st Century workforce? 12

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14 Managing a Diverse Workforce What challenges do you face in working with the Millennial's (also known as Generation Y)? 14

15 Managing a Diverse Workforce Millennials talent takes my breath away! Digital Detoxing Multitasking distractibility and shallow sips of online information. Secondhand-smoke effect at meetings. Avalanche twice a day, no weekends 15

16 Millennials and Mentoring Friendship and professional mentoring is devolving from a relationship to a feeling, from something people share, to something each of us hugs privately in the loneliness of electronic caves. Importance of face to face discussions at FA conferences). Art of Financial Aid\Wisdom of Elders. 16

17 Using Data What advice would you give the aid administrator as to how to think about data and how to develop a culture that uses data in a strategic manner? 17

18 Basic Assumptions Very few people understand what you do. Nobody understands the complexity and the degree of difficulty associated with the work that you do. Only a few people within your organization are able to connect the dots Data dashboard develop common lens. Where are we? in terms of Processing. Satisfactory Academic Progress Statistics Loan Statistics Default Prevention Statistics that evaluate the Financial Aid Office s contribution to Revenue and Bad Debt.

19 Using Data Describe the data you use on a regular basis and how it supports your role as a Director. 19

20 In Closing What do think the future looks like in the next years? 20

21 Future Loan Bubble will be Addressed and Outsourcing of FA Processes will Increase. Default Prevention, Verification, R2T4, and Call Center Expanded Role of Federal\State Government National Academic Transcript? SAP and Accurate Performance Metrics? Eligibility Voucher (Grant and Loan)? 21