Motivating Employee Owners. from interviewing through supervision

Transcription

1 Motivating Employee Owners from interviewing through supervision

2 Dan Marcue The ESOP Association Chapter Development Officer Human Resources Employee Owned Media Company Riverboat Casino Flexible Packaging Manufacturer Education B.S. UW-Platteville Psychology B.S. Upper Iowa Business Management M.B.A. Upper Iowa Organizational Development Prior ESOP Volunteer Service TEA Board of Directors TEA Board of Governors TEA Chair EC of the SRCC TEA Chair Ownership Culture Committee Board of Trustee EOF NCEO Board of Directors

3 Agenda Self Assessment Defining Motivation Connecting Motivation & Ownership Engagement Equation How to Engage Outcomes

4 Assessment We need to complete a quick assessment before we move forward in discussing motivation. Don t worry no studying was required for this Assessment! But your participation is required.

5 Personality Profile Everyone needs a pen/pencil. Clean sheet of paper. You have 3 minutes to draw a pig!

6 Interpreting the Results We control how we react to most situations (somatic reflexes variance). Our actions and behaviors can determine how others react to us! We need to reinforce good behaviors. Lets connect this to motivation.

7 Motivation How do you define motivation? Who motivates you? How much responsibility do we have in motivating ourselves?

8 Dictionary Definition of Motivation The act or process of giving someone a reason for doing something : the act or process of motivating someone. The condition of being eager to act or work : the condition of being motivated. A force or influence that causes someone to do something.

9 Maslow Psychologist ( ) Hierarchy of needs Still used today to describe motivation.

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11 Motivation A McKinsey Quarterly Survey underscores the opportunity to motivate beyond money. The respondents view three noncash motivators: Praise from immediate managers. Leadership attention (for example, one-on-one conversations). A chance to lead projects or task forces.

12 Does Ownership impact Motivation? We discussed that motivation is internal Does ownership change our motivational behaviors?

13 Ownership To have or hold as property

14 What is Ownership? What word or words do you use to describe the feeling of Ownership? How do you explain Ownership to new employees? Do your behaviors change if you are not an Owner?

15 Ownership - Assignment What behaviors make someone a good employee owner?

16 Leverage the behaviors? Use the list in job advertisements Use at recruiting fairs Job descriptions Mission and Value statements Performance appraisals The behaviors define who you are and connect to internal motivation

17 Engagement Equation Identifying the Behaviors helps Identify Who you/we are as a Company! Engagement Equation BlessingWhite Research 3 Primary groups of engagement Individual Managers Executives Each play an important part in the process

18 Engagement Equation Individual: Must have ownership Clarity in what they are doing and why they are doing it Take action You need to know what you want and what the company needs Managers: Must coach Develop relationships Have dialogue Understand individual needs, interests, and talents and match to the organizations goals. Create personal trusting relationships. Discuss engagement.

19 Engagement Equation Executives: Trust Communication/Vision Culture Consistency in what you say and do Communicate a lot and in depth Align all business practices and behaviors to the company goals

20 Engagement Factors Company Story Mission/Vision Managers Buy-in Have to believe Participatory Have a voice Do what you Say Integrity

21 Employee Engagement Best operating practices Entrepreneur magazine Ask and make sure your employees have everything they need to do their jobs Communicate expectations Get to know your employees! Stressors/what gets them excited/goals

22 Employee Engagement Best operating practices Entrepreneur magazine Train them in problem solving and conflict resolution Constantly ask for feedback! 360 reviews Reward employees with things meaningful to them Continue to talk about engagement

23 How to engage Owners! We need to look at new hires and all owners of the company! OPC (UK) Limited On boarding New hires Realistic job review Training and Development Ongoing training Technical and soft skills Strong orientation

24 How to engage Owners! Communication Activities Team meetings Conferences Away days Newsletters Monthly Corporate goals Surveys Opinion polls Twitter/Facebook/Google Chat

25 What are you doing to Engage your Employee Owners?

26 How to engage Owners! Culture Building Clear policies Work life balance Wellness programs Team Building Bowling, skating, movies, BBQ s, Lunch, Volunteerism Reward Programs Employee Stock Ownership Service Award & Recognition Program (SARP)

27 How to engage Owners! All employees Leadership Development Performance management Fair evaluations Empower through delegation Coaching/Coaching/Coaching Training programs

28 Outcomes Employee engagement is the emotional commitment the employee has to the organization and its goals. Engaged employees actually care about their work and their company. Engaged employees do the right things even when no one is watching! 2/06/22/employee-engagement-what-andwhy/

29 Outcomes More likely to refer a friend for employment at your company Less likely to think about looking for a job with another company More likely to work extra hours without being asked More likely to feel pride in your company More likely to be satisfied with your job 3/07/14/how-do-you-measureengagement/2/

30 Final Thoughts We identified behaviors that define who you are as an organization (makes you different) We talked about how motivation is internal We discussed how participation fuels the behaviors and motivation Engagement is critical at all levels Do what is best for your organization

31 Thank you! Please fill out the evaluations