Level 3 Diploma in. Management

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1 Level 3 Diploma in

2 Level 3 Diploma in The ILM Level 3 Diploma in (Combined Qualification) is ideal for individuals looking to take their first step into line management and for those who already have some management responsibilities. This combined knowledge and competency based qualification will build and develop new skills to enhance their management career. The qualification also forms part of the ILM Level 3 Benefits for Individuals = Develop your portfolio of essential management skills = Take charge of your personal and professional development = Get an in-depth understanding of what is expected of a manager = Manage your team effectively = Get a recognised qualification for your personal development. Benefits for employers = First-line managers with proven competence in the role = A broad selection of optional units to tailor the qualification to suit your organisations learning and development needs Progression This qualification will provide progression opportunities to other qualifications such as = ILM Level 4 NVQ Diploma in = ILM Level 4 Award, Certificate or Diploma in Leadership and = ILM Level 5 NVQ Diploma in The Apprenticeship is made up of combined qualification = Two hours induction = At least seven hours tutorial support = 5 mandatory units from Group 1 (31 credits) = Minimum of 17 credits from Group 2 = Maximum of 7 credits from Group 3 = A minimum of 41 credits at level 2 or above = Functional Skills (15 credits) = Level 1 English = Level 1 Mathematics = Level 2 ICT = Employee Rights and Responsibilities = Personal Learning and Thinking Skills All areas must be achieved and evidenced by the learner as part of the overall framework.

3 Group Manage Personal and Professional Development Manage Team Performance Principles of Leadership and Principles of People Principles of Business Group Promote Equality, Diversity and Inclusion in the Workplace Manage Individuals Performance Manage Individuals Development in the Workplace Chair and Lead Meetings Encourage Innovation Manage Conflict within a Team Procure Products and/or Services Implement Change Implement and Maintain Business Continuity Plans and Processes Collaborate with other Departments Support Remote or Virtual Teams Participate in a Project Develop and Maintain Professional Networks Develop and Implement an Operational Plan Encourage Learning and Development Discipline and Grievance Develop Working Relationships with Stakeholders Manage Physical Resources Manage the Impact of Work Activities on the Environment Prepare for and Support Quality Audits Conduct Quality Audits Manage a Budget Manage a Project Manage Business Risk Manage Knowledge in an Organisation Recruitment, Selection and Induction Practice Manage Redundancy and Redeployment

4 Group Buddy a Colleague to Develop Their Skills Contribute to the Improvement of Business Performance Negotiate in a Business Environment Develop a Presentation Deliver a Presentation Contribute to the Development and Implementation of an Information System Resolve Customers Problems Resolve Customers Complaints Gather, Analyse and Interpret Customer Feedback Employee Rights and Responsibilities Health and Safety Procedures in the Workplace Manage Events Review the Quality of Customer Service *Credit value. **Guided learning hours. Barred units This unit Is barred against this unit Unit code Unit title Unit code Unit title Participate in a Project Manage a Project

5 Next Steps For more information please visit our website or contact Dawn Christie on Haybridge Road = Wellington = Telford = Shropshire = TF1 2NP