THE SAFETY CURVE IS YOUR SAFETY A PROFIT CENTER. By: Jay Wommack

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1 THE SAFETY CURVE IS YOUR SAFETY A PROFIT CENTER By: Jay Wommack

2 HOW WE SEE THE WORLD Changing Technology The S curve Forecasting Interest Rates and economic growth Disruptive Demographics Web Based ( On line ) Training ( Communication) The Checklist Manifesto ( Assessment Programs and Dynamic Checklist) Adapt or Die Change MUST be $$$$

3 ROI Reduce driver violations by 82.7% Cut cost of orientation by 1, per driver Reduce driver turnover by 53% Improve mpg by 3.6%-13% Reduce accidents by 17.1% Improve CSA unsafe driver scores Improve CSA hours of service score

4 STARTS WITH UNDERSTANDING S-CURVE Trends in e-training 1. Average age of user in 2002 was 27 and in 2014 was between % of the populace now have smart phones 3. Top 3 Areas for online training in 2014: a) New hire onboarding, b) Administrative/Compliance topics, c) Sales training

5 THE INDUSTRY LIFE CYCLE Growth Boom 90% Maturity Boom 50% Shake-out Innovation 10%

6 Percent of Urban Households THE S-CURVE IN CARS Innovation.1% 1% 10% Growth 50% 90% 99% Maturity 99.9% Cars only for the Rich Model T Design Assembly Line Installment Financing 90% Urban Adoption

7 Percent of Households Source: Pew Internet BROADBAND S-CURVE 0 Innovation Growth Maturity 22% 10% 37% 50% % % 90% Time 91% 2009

8 Source: U.S. Census Bureau and U.S. Bureau of Labor and Statistics WHY DRIVER SHORTAGE Annual Labor Force Growth 3,000,000 2,500,000 2,000,000 1,500,000 1,000, ,000 0 Inflation 20 Year-Olds on a 3-Year Lag Minus 63 Year-Olds Annual Inflation (%)

9 TALKING POINTS Know your numbers Adapt or die Be creative Be consistent Peanut butter pie

10 CORPORATE CULTURE 1. Do you have a culture of safety, retention, family 2. Ray Haight retention 3. Dan Baker mentor 4. Involve Family Allen Hicks 5. Table Group/ Myers Briggs 6. Nick Saban/ John Wooden 7. Walt Disney

11 BEGINS WITH A DELIVERY AND ASSESSMENT PROCESS Cloud technology no software or hardware required. Access wherever there is internet connection 24/7-365 Complete testing, tracking, and reporting Independent 3 rd party validation of training & testing Monitor and assess training to measure it s effectiveness

12 CREATING EFFICIENT EMPLOYEES BEGINS WITH RECRUITING AND HR HR can begin the orientation process immediately while doing a background check: Consistent orientation message Eliminates NO-SHOWS and saves you those expenses Reduces your orientation time...drivers on the road sooner; others up to speed Set s the tone of expectations and how efficient your company runs We knew Infinit-i would be cost effective reducing staff time, dollars, etc., but what we did not anticipate was the human resource value. The system actually helps us identify our future best employees. Shortly after launching Infinit-i, we discovered that the applicants who finish the online process are the initiative takers and have a level of self discipline that translates into a superior driver. It weeds out those individuals who aren t serious about their careers. -Tim McClain Swift Transportation

13 CREATING EFFICIENT EMPLOYEES CONTINUES DAILY Provide consistent on-going training to: 1. Inform employees of new information 2. Reinforce good behavior 3. Change bad behavior 4. Show your employees how much you re invested in them Monitor and Remind of Proper Behavior Consistently Reinforce the Proper Behavior Shown the proper behavior Unaware of the Problem Made aware of the problem

14 KEEPING EFFICIENT EMPLOYEES REQUIRES COMMUNICATION Keep them updated with what s happening with your company Send to them positive messages of encouragement and caring Make your employees celebrities by announcing what individuals are doing right either by picture or video Share with your managers and employees exact strategies for solving problems so everyone is aligned Involve the families Christmas contest etc Make it easy to access company information, have a web resource center for them We were able to cut our driver turnover by 82% over the past 4 years with the help of Infinit-i. -Vern Edwards Spirit Express (now R+L Carriers Shared Services)

15 CONTINUE, MEASURE, ADJUST, AND REPEAT

16 THANK YOU Jay Wommack Cell Randy Sturdivant Cell We were able to cut our driver turnover by 82% over the past 4 years with the help of Infinit-i. -Vern Edwards Spirit Express (now R+L Carriers Shared Services)