Dedicated Experts Helping You Serve Your Clients Better. Matt. CPA Care

Transcription

1 Dedicated Experts Helping You Serve Your Clients Better Matt CPA Care

2 The answers you need, when you need them CPA Care is your free, personal concierge service, your dedicated Paycor contact and (sometimes) your life-saver. Whether it s a request from a client, an auditor or a government agency, you are faced with many situations where you re expected to deliver answers and fast. CPA Care is here to provide you immediate access to information, making your job easier. Your one-stop shop We offer you direct access to experts that have answers, so you don t have to call multiple departments to find what you need. From payroll questions and custom reports to legislation updates and tax laws, CPA Care is your one-stop resource. What s more, we offer your clients award-winning personal service, easy-to-use products and immediate access to reports. Your single point of contact for quick, responsive service Michele

3 Your clients get a lot more than just payroll Employee Administration º Employee handbooks º HR best practices º HR advice & guidance º Employment screening º Benefits management º Applicant tracking Payroll & Time º Payroll & tax filing º Online check stubs º Employee mobile access º Time management º Attendance tracking º Time clock devices Additional Services º Custom reports º Workers compensation º Tax credit services º Retirement services including 401(k) What Paycor Offers You SINGLE POINT OF CONTACT One phone number and INDUSTRY EXPERTS Need-to-know information from newsletters and webinars 24 HR RESPONSIVENESS Resolution by end of business day CUSTOM REPORTING Access to your clients data RELIABILITY Answers without having to go to the client PROACTIVE APPROACH Guiding you and your clients through year end ACCOUNTABILITY Team is committed to getting you what you need FREE CONCIERGE No charge for using CPA Care or requesting reports

4 We make you a payroll & HR expert for your clients HR Support Center Your resource when clients look to you for HR guidance How often do your clients come to you with HR-related questions? Paycor offers your clients an online database with useful guides, templates, checklists, best practices and legislative alerts to keep their HR functions efficient and compliant. Your clients can also upgrade to HR On Demand and have access to HR professionals who can answer their specific questions.

5 WAGES 401(k) DEDUCTIONS WORKERS COMP EMPLOYEE CENSUS DATA Custom Web Reporting Report access when and where you need it Our cloud-based reporting application gives you quick, easy access to client data and allows you to configure reports with the data you need. Just point and click to create custom reports in minutes, or choose from a number of standard reports. From organizational summaries to expanded YTD reports, Custom Web Reporting puts your clients information at your fingertips.

6 A proactive approach to year end CPA Care and Paycor specialists help you and your clients during year end. To ensure you get through year end as smoothly as possible, we make proactive phone calls and provide you with year-end materials. Extended hours during tax season Tax season can be a chaotic time for you and your firm. That s why CPA Care has extended hours during your busy months to help you get through. You can ask client questions or request reports during these special hours. What CPAs are saying If I have a question or concern, I know I can count on my CPA Care Advocate to get me the answer promptly. Extremely responsive. I have never had to wait over 15 minutes for what I ask for. Terri H. CPA in Olathe, KS Lauri H. CPA in Amherst, OH My CPA Care Advocate is on top of every request we throw at her. She is a valuable asset to my firm. It is like we have a staff person working at Paycor! HOW CAN CPA CARE HELP YOU? Kevin A. CPA in Cincinnati, OH cpacare@paycor.com paycor.com/cpacare Call toll free Visit us online paycor.com/cpacare 014_0413