Human Capital Benchmarking Survey, 2008

Transcription

1 Benchmarkg Survey, 2008 pwc

2 Benchmarkg Survey Introduction The The purpose purpose Benchmarkg Benchmarkg Report Report is is provide provide with with essential essential formation formation for for workg workg more more effectively effectively with with r r people. people. By By usg usg formation formation Report, Report, build build an an understg understg r r existg existg prile prile be be able able draw draw conclusions conclusions upon upon Prile Prile that that need need order order compete compete successfully. successfully. You You learn learn where where are are dog dog well well where where improvement improvement is is essential. essential. The The Romanian Romanian Benchmarkg Benchmarkg Report Report cover cover all all areas areas issues: issues: Impact Impact ( ( Fancial Fancial Impact, Impact, Productivity Productivity Value Value Added) Added) Compensation Compensation Benefits Benefits Behaviours Behaviours HR HR Function Function Resourcg Resourcg Learng Learng Development Development Organisational Organisational Structure Structure

3 Benchmarkg Survey Our Expertise Global Global benchmarkg benchmarkg network network years years experience experience measurg measurg benchmarkg; benchmarkg; largest largest database, database, comprisg comprisg formation formation fered fered by by more more than than 1,000 1,000 companies companies from from various various dustry dustry secrs; secrs; 2003: 2003: acquired acquired,, measurg measurg benchmarkg benchmarkg services services beg beg thus thus extended extended wards wards new new terriries, terriries, as as Eastern Eastern Europe Europe Asia. Asia Romania Romania second second edition edition - - Benchmarkg Benchmarkg Survey; Survey; survey survey cluded cluded companies, companies, from from 5 5 dustry dustry secrs, secrs, analysg analysg almost almost metrics; metrics; Romania Romania consultants consultants have have been been traed traed certified certified use use ols ols methodology. methodology.

4 Benchmarkg Survey Report content The 2008 report consists 3 sections: 1. Theoretical formation Defition: formula used for metric; Purpose: description how use metric data considerations bear md r terpretations; Target guide: s suggested position target; Metric lkages: additional metrics consider buildg understg depth r analysis. 2. Statistics The report presents statistical formation (percentile 10, percentile 25, median, percentile 75, percentile 90, average) for almost 60 metrics. The statistical formation is presented for each secr for general market.

5 Benchmarkg Survey Report content (cont d) 3. Interactive ol The report cludes an teractive ol that enables benchmark r company data agast reference market. Please see below a teractive ol output sample. Source: Benchmarkg Report, 2008

6 Benchmarkg Survey Metrics List Impact Fancial impact Revenue per FTE Cost per FTE Prit per FTE Productivity value added Remuneration per Revenue Remuneration per Total Costs Compensation per Revenue Return on Investment Compensation benefits Average Annual Remuneration Benefits per Compensation Variable Pay per Compensation Performance Related Pay per Compensation Attendance Related Pay per Compensation Behaviours Absenteeism Absence Rate Sickness Absence Rate Absence Cost per FTE Sickness Absence Days per FTE Turnover Termation Rate Involuntary Termation Rate Resignation Rate (by staff category) Resignations by Length Service Reactive Ratio Average Tenure HR Function FTEs per HR Department FTE FTEs per HR Functions FTE HR Department Cost per FTE HR Functions Cost per FTE HR Department Cost per Total Cost HR Outsource Rate Average HR Annual Remuneration HR Managers Ratio

7 Benchmarkg Survey Metrics List (cont d) Resourcg External Recruitment Rate External Replacement Rate Cost per Hire Time Accept Time Start Acceptance Rate Graduate Recruitment Rate Graduate Retention Rate No-Show Rate Internal Appotment Rate Internal Promotion Rate Expatriates % Learng development FTEs per L&D Function FTE L&D Investment per FTE L&D Investment per Compensation In-house/ External Trag Cost per FTE Technical/ St Skills Trag Cost per FTE L&D Hours per FTE In-house/ External Trag Hours per FTE Technical/ St Skills Trag Hours per FTE L&D Events per Head Operational support functions (i.e. Sales, Marketg, Client Service, Operations, Fance, Admistrative, IT, Purchasg Legal) FTEs per Function FTEs % Function Managers Function Costs per Total Costs Function Average Remuneration Workforce structure Span Control Rookie Ratio Gender Diversity Women Part-time % Managers %

8 Benchmarkg Survey Sample participants Please see below distribution participants, by activity secr: Distribution participants, by secr Distribution participants, by secr 19% 19% 13% 13% 11% 11% 19% 19% 38% 38% Fancial Services IT&C Manufacturg Pharmaceuticals Retail & Consumer Products Fancial Services IT&C Manufacturg Pharmaceuticals Retail & Consumer Products

9 Benchmarkg Survey Of furr terest HR Effectiveness Methodology An HR Effectiveness Review enables : Ensure HR objectives are met support busess strategy Measure impact HR on busess HR capability HR Delivery Model Review Scorecard benchmarkg Ga highest value from HR vestment Ensure HR effort is focussed right direction HR Effectiveness Identify potential reduce costs, crease effectivness improve service levels for a range HR processes Process performance Voice cusmer Benchmark r performance agast one r key competirs Activity analysis Clearly identify short long term priorities design an action plan.

10 Benchmarkg Survey, 2008 Contact details: PricewaterhouseCoopers Romania Resource Services Opera Center, 1-5 Costache Negri Street Bucharest 5, Romania Phone no: pwc