2011 BUSINESS PLAN HUMAN RESOURCES

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1 COUNTY OF OXFORD 2011 BUSINESS PLAN HUMAN RESOURCES

2 2 1) Service Strategy: To provide professional support to County departments to enable them to deliver the programs and services mandated by County Council in a timely and effective manner. To provide human resources advice and assistance to the area municipalities when requested. 2) Core Businesses: Key Customers County departments and services County Council Members of the public Unions affiliated with the County 8 local municipalities Core Businesses/Services assist with strategic planning human resources policy development and administration advise on legislative obligations, collective agreements and non-union manuals employee benefits administration job evaluation and salary administration labour relations 7 collective agreements Canadian Union of Public Employees Local Social Services & Housing Canadian Union of Public Employees Local Wastewater Canadian Union of Public Employees Local Board of Health Canadian Union of Public Employees Local Roads & Landfill Canadian Automobile Workers Local Woodingford Lodge Ontario Public Service Employees Local Paramedics Ontario Nurses Association - Board of Health recruitment and retention employee health coordination health and safety including associated training employee relations data management and reporting Non-Core Businesses/Services/Activities mentoring of human resources students human resources presentations for school students membership and participation in a number of human resources associations

3 3 Legislated Standards Municipal Act County of Oxford By-laws Employment Standards Act & Regulations Human Rights Code & Regulations Labour Relations Act Workplace Safety and Insurance Act & Regulations Occupational Health and Safety Act & Regulations Pay Equity Act Municipal Freedom of Information and Protection of Privacy Act Various other Acts pertaining to specific programs Program Maps Recruitment Labour Relations Benefits Advertising Labour/Management Benefits Administration Interviewing Meetings Pension Administration Reference Checking Grievance Administration Documentation Collective Bargaining Salary Administration Health & Safety Employee Health Job Evaluation Health & Safety Committees Disability Management Pay Equity Accident Investigation Return to Work Compensation Workplace Safety & Insurance Attendance Management Injury Prevention Income Replacement Maintenance Training Workplace Safety & Insurance Statistical Analysis of benefit costs Wellness Initiatives Employee Relations Policy Development Information Management Service Awards database Employee Assistance Program Health & Safety Statistical Analyses & Reports - LAF Co. Disability & Attendance WSIB, Attendance General Assistance Management

4 4 3) Key Linkages with Business Plans of Other Programs is linked with every program within the corporation through the provision of human resources services. 4) Performance Measures Measure Projected Output Measures Quantity No. of vacancies filled No. of days of negotiations No. of grievances lodged No. of labour/mgmt meetings attended No. of attendance meetings held No. of Return to Work (RTW) placements Non-Occupational WSIB No. of H&S Committee meetings No. of training/instruction sessions No. of Joint Return to Work meetings held No. of Workers Safety Insurance Board (WSIB) claims filed Lost time No lost time Lost Time Injury Frequency Rate No Lost Time Injury Freq. Rate No. of Long-Term Disability (LTD) claims managed Efficiency Measures - $ Cost Operating costs $675,793 $647,980 $697,553 $711,504 Operating costs as a % of total county operating costs 0.5% 0.4% 0.5% 0.5% Cost per household $15.83 $14.96 $15.86 $15.94 Cost per capita $7.09 $6.70 $7.10 $7.14

5 5 5) Key Goals/Objectives of Program by Year 2011 Goals/Objectives Costs (Savings) if Applicable Expected Quarter of Completion CUPE Pay Equity Maintenance Unknown 1 st Creation of a brochure Staff Time 1 st Introduction of on-line supervisory training modules Staff Time 1 st Review of pre-employment suitability testing Staff Time 2 nd Trial of PSW post offer physical demands testing Staff Time 2 nd Investigate employee photo process improvement Staff Time 2 nd Laserfiche interface with InfoHR $4,530 3 rd Development of short term & long term disability policies Staff Time Investigate critical incident support Staff Time 3 rd Wellness initiative in conjunction with Board of Health Staff Time 3 rd Facilitate Professional Development Workshops $10,000 (from 4 th reserves) 3 rd 2012 Goals/Objectives Costs (Savings) if Applicable Expected Quarter of Completion Web-based access to HRIS TBD 4 th Review of Non-Union Job Evaluation Plan, implementation of re-evaluation results TBD 4 th Review and implementation of Accessibility Standards relating to employment Staff time 6) Program Delivery Plan How is the program delivered now and at what level? Corporate Manager of Employee Health Coordinator Health & Safety Coordinator Coordinator Assistant (2) Secretary Health and Safety Committees 4 Woodingford Joint Return to Work Committee Joint Job Evaluation Committees Union and Non-Union Office hours 8:30 a.m. to 4:30 p.m., Monday to Friday Subject to finalization of new legislation What has been decided on how the program will be delivered and at what levels the program will be delivered in the future? Changes Mandated by Other Levels of Government Changes to Human Rights Code

6 6 Changes to Employment Standards Act Changes to Occupational Health & Safety Act Changes to Labour Relations Act Changes to Workplace Safety & Insurance Act Changes to Pay Equity Act Changes to OMERS Plan Direction Received from County Council and Chief Administrative Officer Structure of County operations Collective Bargaining results Requests Received from Area Municipalities 7) Allocation/Deployment Plan Service FTE Requirements by Year Total Program FTE Requirements Change from Previous Year 0.0% 0.0% 0.0% 0.0% Significant Variances/Vacancies Nil Training and Development Workplace Safety & Insurance & Disability Management Various seminars pertinent to positions Attendance at work-related conferences 8) Other Resources Plan Asset Type & Description Leased/Owned Replacement Value $ Year Desktop Computers 5 Owned 1 per year $2,000 Laptop Computers 3 Owned Printers 2 Owned Employee Health Coordinator and HR Department Photocopier/Fax/Scanner Private Fax 2 Share with Corporate Services and Woodingford Owned Employee Health and HR Department

7 2011 BUDGET REPORT Page: 1 4/11/ FORECAST 2010 BUDGET 2011 BUDGET VARIANCE VARIANCE % Revenues EXPENDITURES Salaries & Benefits 564, , ,145 40, Operating 42,352 45,096 60,405 15, Program 55,640 93,048 62,003 (31,045) (33.4) Subtotal 662, , ,553 24, DEBT REPAYMENT CAPITAL OTHER ITEMS Interdepartmental Charges (658,934) (655,719) (697,553) (41,834) 6.4 Transfer From Reserves (3,851) (27,563) (10,000) 17,563 (63.7) Subtotal (662,785) (683,282) (707,553) (24,271) 3.6