CORPORATE EQUALITY ACTION PLAN

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1 CORPORATE EQUALITY ACTION PLAN A fresh approach to people, homes and communities Berneslai Homes Limited is a company controlled by Barnsley Metropolitan Borough Council. A company limited by guarantee, registered in England and Wales, number Registered Office: Gateway Plaza, 10th Floor, Off Sackville Street, Barnsley, S70 2RD.

2 CORPORATE EQUALITY ACTION PLAN Our Action Plan is organised under the following headings which are our strategic priorities: Excellent Customer Services Sustainable Communities Partnership Working Successful Well Managed Company Our equality priorities aim to meet our statutory duties to advance equality for people and groups with protected characteristics, which are: Age Disability Gender Gender Identity Marriage and Civil Partnerships Pregnancy and Maternity Race, Colour, National or Ethnic Origin Religion and Belief Sexual Orientation 1

3 CORPORATE EQUALITY ACTION PLAN Challenge Action Milestones/Target Strategic Priority : Excellent Customer Services responsibility Access to Services in context of Digital First and Welfare Reform Develop the service to meet the access needs of diverse customers (Browse Aloud upgrade) Improve access to information for customers with communication barriers Work with My Barnsley Too and Deaf Forum to improve access to services Develop the Access to Services Strategy March 2018 Training for staff on accessibility Apps. June 2017 to November 2017 Sign Video BSL Relay interpreting Service available for Deaf Customers via BLIS April 2017 Training for Deaf Customers on Sign Video March 2017 Sign Video available through home devices April 2017 Digital Inclusion Co-ordinator Customer Services Manager Gain intelligence of customers needs for planning and delivery of services and to inform service improvements. Maintain tenant satisfaction with access to services Ensure customers gain skills to access reshaped e-services Consult with equality forums on reshaping of services December

4 Strategic Priority : Excellent Customer Services (Cont d) responsibility Develop skills of customers Provide training opportunities to involved customers Customer Panel and Federation Advisor Digital Inclusion Co-ordinator 3

5 Strategic Priority: Sustainable Communities Responsibility Promote Community Cohesion and Inclusion and encourage good relationships between different communities Work to improve life opportunities for diverse groups Participate in equality forum events throughout the year Improving Skills, Improving neighbourhoods (Employability Skills) To assist in implementing the equality aspects of the Federation Business Plan Review Customer Involvement Agreement including the development of a Social Media Strategy Work with local schools employability workshops Job and Skills Fairs for Equality Forums Annual events March 2018 Organisational and Development Manager (OD Manager), HR Manager, Training &. Development Officer (T&D Officer), Community Engagement Officers Managers OD Manager, T and D Officer with relevant staff and Customer Panel and Federation Advisor Successful partnership working with community groups and agencies to improve inclusion and integration Increase the number of tenants who feel different people get on well together in their neighbourhoods in STAR satisfaction survey To widen the diversity of involved customers and enhance sustainability of resident involvement Work with BMBC to increase access to Housing through investment in Housing Growth Review of Mental Health Support Workers Pilot Develop small schemes of 2 and 3 bed bungalows to meet the needs of older and vulnerable people August Housing Management Group Managers Investment and Regeneration Manager 4

6 Strategic Priority: Partnership Working Responsibility Partnership working across the Barnsley Borough including leadership on the equality agenda Participate in key partnerships: Barnsley Reach Community Tolerance and Respect Partnership Anti Poverty Group Support Equality Forums Barnsley Together Deaf Forum Gender Equality Forum My Barnsley Too LGBT Forum Youth Engagement Bi-monthly Monthly Monthly Via Quarterly meetings and annual events OD Manager Housing Management Group Manager Rents Manager OD Manager Customer Services Manager Community Engagement Officers T and D Officer HR Manager Housing Management Team Leaders, HMOs and Community Engagement Officers Effective partnership working and collaboration to reduce hate crime, domestic abuse and sexual violence Raised awareness of Disability related harassment and increase in reporting Improve financial inclusion and sustainable tenancies Improved access to services for Deaf Customers Increased participation by Berneslai Homes BME customers Improved engagement with younger customers 5

7 Strategic Priority: Successful, Well Managed Company Responsibility Work towards a workforce representative of the community Work on positive action initiatives to target females for apprenticeships Ambition Barnsley annually in October OD Manager, T &. D Officer and relevant staff Increase the number of female apprentices and operatives Work to encourage under represented groups to apply for jobs Equality Forum Job and Skills Fairs OD Manager and T and D Officer Improve workforce diversity Positive action to recruit young people, targeting those not in education, employment or training Office Apprenticeships recruitment ongoing OD Manager and T and D Officer Increase the number of young people in the workforce Disability Confident Offer Work placements to disabled people through partnerships All Managers Demonstrate good practice in the recruitment and employment of disabled staff Increase number of disabled people in employment in the Borough 6

8 Date for Completion Responsibility Strategic objective: To be a Successful, Well Managed Company (Cont d) Improve staff skills to support customers with disabilities Ensure compliance with Gender Pay Reporting duty Work with SWYPFT to increase employees understanding of accessibility apps Snapshot of Pay profiles Publish Gender Pay report on Berneslai Homes and Government websites September 2017 to March st March 2017 April 2018 Digital Inclusion Coordinator HR Manager HR Manager Upskill staff to support customers to access online services Compliance with statutory duties Enhance understanding of Berneslai Homes pay in the context of potential gender pay gaps. Implement new Learning Management System Development and Branding Implementation and Staff Training Develop electronic PDRs July 2017 September 2017 March 2018 OD Manager, IT Project Manager, T and D Officer Improved access for all employees across multiple platforms, including on board accessibility 7