Course Syllabus MGT 345, HUMAN RESOURCE MANAGEMENT Sec. 1, 9:30-10:45 TR, Glass 429 Spring Semester, 2014 IMPORTANT NOTE

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1 Course Syllabus MGT 345, HUMAN RESOURCE MANAGEMENT Sec. 1, 9:30-10:45 TR, Glass 429 Spring Semester, 2014 Office Hours: 10:00-11:30 Monday and Wednesday 2:00-3:00 Tuesday and Thursday And by appt. Steven L. Thomas, Ph.D. 415 Glass Note: You are welcome to stop by my office at any time if you need to see me. There may be times outside of office hours when I am in my office but unavailable. For your convenience I will try to keep these times to a minimum. If you really need to talk to me and cannot reach me in my office, please feel free to call or text me on my cell at (417) Please find my syllabus and other links to the course on Blackboard or the Management Department website. IMPORTANT NOTE Read and retain this document. You are responsible for the contents of this syllabus. This document is not a contract. It does, however, provide a lot of important information about the purpose of the course, course contents, and grading. It is difficult to anticipate exactly how quickly we will progress through the material. Therefore, the course outline, exam dates, reading assignments, and grading criteria are subject to change as situations dictate and as I deem necessary. IMPORTANT DATES Tuesday, January 14 Friday, April 11 March Thursday-Friday, April Thursday, May 8 Section 1: Tuesday, May 13, 9:30 a.m. -10:45 a.m. First day of class Course drop deadline Spring Break - no class Spring Holiday, no class Last day of class!!! Exam V Prerequisite Comments MGT 340 (Organizational Behavior and Management) is a prerequisite for business majors, other majors need permission. Those of you without MGT 340 will be administratively dropped from this class. Additionally, I will assume that you will have taken MTH 135 and QBA237. These are COB core requirements and we will utilize mathematical and statistical knowledge presented in these courses. If you have not taken these classes you will be at a disadvantage for this course. I also expect students to have a working knowledge of basic application software, specifically Excel or other spreadsheet package. All students must check Missouri State accounts and Blackboard every day for messages. 1

2 REQUIRED TEXTBOOK AND MCGRAW-HILL CONNECT PLUS Our text is: Fundamentals of Human Resource Management, Fifth Edition. Noe, Hollenbeck, Gerhart, and Wright, McGraw-Hill Irwin, ISBN: This semester we are using McGraw-Hills Connect Plus. Connect Plus includes the e-book version of this text and the accompanying Connect homework software. Why? Three reasons (1) The e-book is much less expensive than a traditional textbook, (2) The Connect Plus software provides assessments, ancillary materials, and a variety of activities that contribute to the learning experience, and (3) It is integrated with Blackboard and quizzes are available on line and immediately scored and recorded in Blackboard If you want a traditional textbook you may use one. You will still have to purchase Connect standalone and use it in conjunction with your textbook. I urge you to purchase the entire Connect Plus package, however. You can also select a three week free trial if you are uncertain or awaiting financial aid. To get started with Connect and Blackboard, follow these steps: 1. Locate your Connect Access Code or have a credit card handy to buy online. Or use the AStart Free Trial@ option to receive temporary access for up to 3 weeks while you decide if you=ll continue with the course or just want to try the Connect Plus ebook before you buy. 2. Log in to Missouri State=s Blackboard site and go to MGT Click on the Connect quiz assignment AQuiz 1 Chapter 1." The first time you access a Connect assignment through Blackboard you will be shown a Connect welcome screen. You either need to click Register now (A) to register for your Connect course or enter their and password, and click Sign in (B). 4. Follow the steps to register (or sign-in if you already have a McGraw-Hill Connect account). You=ll create a username and password that is different from your Blackboard ones. You must use your Missouri State address. Once you register, you won=t have to sign into Connect again. Click start assignment (A) to get going. The next time you click on any of your Connect assignments while in Blackboard you will be automatically signed into Connect and seamlessly presented with the assignment. Note: You can also register by clicking on your Blackboard "Tools" link, clicking on "McGraw-Hill Higher Education," and then clicking on "Go to My Connect Section.@ 5. Once you are finished with your assignment, you can quickly return to your Blackboard course by clicking on the Areturn to Blackboard@ link. TIP: If using the free trial, be sure to get full access to Connect before the trial period expires to avoid delays in completing your coursework. If your trial period does expire, your work will be saved. You=ll simply need to login with your Connect username and password and choose to APurchase full Connect access here.@ One additional word of warning: If you run into technical problems DON=T CALL ME, I CANNOT HELP YOU!! Call McGraw-Hill tech support at (800)

3 COURSE DESCRIPTION AND COURSE OBJECTIVES This class is a rather broad survey course in personnel and human resource management in organizations designed to address three general knowledge-based or conceptual competencies and two skill-based competencies targeting analytical skill and decision making: 1. Knowledge of the HRM Regulatory Environment This is a huge force within the HRM function. We will explore a myriad of regulations governing the HRM function including: Anti-discrimination laws Wage and benefit laws Title VII of the 1964 Civil Rights Act The 1991 Civil Rights Act The Americans With Disabilities Act The 1963 Equal Pay Act The Fair Labor Standards Act ERISA COBRA Family and Medical Leave Act Social Security and unemployment Insurance Workers Compensation Labor laws Act The 1926 Railway Labor Act The 1935 Wagner Act The 1947 Taft-Hartley Act The 1059 Landrum-Griffin Act The 1932 Norris-LaGuardia Employee Rights and Responsibilities Laws governing the definition of employee Employment at Will Workplace privacy laws 2. Knowledge of the HRM Functional Areas. You should have a basic understanding of the various functional areas within human resources. These functional areas include: Work design and employment planning Staffing including recruiting and selection Compensation system design Performance management and performance appraisal Training and development Industrial relations and collective bargaining Employee rights and discipline 3. Knowledge of Strategic Human Resource Management. You should begin to develop an awareness of the interactions between the strategic orientation of the firm, the regulatory and economic environment, and alternative HR practices. As you develop this awareness you should begin to recognize that the value of human resources goes beyond simple record keeping and legal compliance activities to a strategic function that can reinforce the organization's core values and enhance its effectiveness. 4. Analytical Skill, Decision Making, and Written Communication. A lot of what human resources is about involves data analysis and control. This fourth competency focuses on analytical skill and decision making by requiring you to examine cases and data relating to human resource outcomes, systematically analyzing that data, drawing conclusions based on your analysis. The assignments I give you to address this fourth competency require the ability to use a spreadsheet such as Excel and the ability to understand and apply basic statistical techniques. I am not talking about esoteric statistical processes, but basic statistical tools that every manager must be able to use such as correlations, trend analysis, t tests, and descriptive statistics. You should have had exposure to these techniques in the course prerequisites. However, I will go through the techniques of analysis before each assignment including a demonstration of the exact procedures you must use. 3

4 EVALUATION METHODS History shows this to be a difficult class. You cannot expect to sit in class, spend an hour reviewing the Power Points before the exam and then expect to pass the exam. That won=t happen. If you are to be successful in this class you must read and study the textbook and assigned readings, as well as reviewing the lecture material. This class involves material that is both detailed and complex, and much of it will be new to you. To do well will in this course, a student needs to spend an average of at least six to eight hours a week reading and studying course material. EXAMS Unit Exams About 80% of the course grade (625 points) is based on the five exams. Here are some exam guidelines: 1. Each exam is worth 125 points for a total of 625 points. 2. Exam schedules and contents are in the class outline below. 3. Exams will generally be objective 4-5 part multiple choice questions with limited short answer. Questions have moderate difficulty and many are application-oriented questions that require analysis beyond simple recognition. 4. I will return corrected exams to you and answer questions you might have about questions you missed. You may keep the answer sheet, but exams will be returned to me before the end of class. 5. Exams will not be curved. Each exam will include extra credit questions to make up for any potential vague or unclear items. Normally there will be about 132 points available on each 125 point exam. 6. If you feel that an exam has been graded incorrectly you have one week from the time the exam is returned to question your score. Under no circumstances will I change exam grades beyond that time period. Errors in score calculations should be brought to my immediate attention. Study Guides and Sample Exams I do not provide study guides for exams, but I will provide sample exam questions on Blackboard. I do not provide answers to sample exam questions, but will be glad to clarify and elaborate on any sample exam question. Make-Up Exam Policy My make up exam policy is not liberal. It exists to allow an opportunity for a student who misses one exam through an unavoidable circumstance to be able to make that exam up as soon as possible with an essay exam covering the same material as the original exam. Supporting policies are as follows. 1. Under what circumstances will requests for a make up exam be considered? a. personal illness b. personal or family emergency c. some extenuating circumstances beyond one=s control. Written documentation may be required. 2. Do I allow students to take exams - including the final exam - at any time other than the scheduled time? Generally no unless the student must miss a class because of required scholarship commitments or similar requirement. This includes scholarship athletes. This is addressed on a case-by-case basis and requires written supporting documentation. In these circumstances exams will generally be given in advance of the scheduled exam time. 4

5 3. What kinds of activities are not considered to be valid reasons to schedule make-up exams? Generally these are scheduled activities under your control or extra-curricular activities not required by academic programs. These include: a. job interviews b. vacation or travel plans (including tickets you may have already purchased) c. work schedule or work activities d. non-scholarship university activities including club sports e. activities for school-sponsored organizations such as SIFE or Ad Team competitions f. outside activities for other classes g. meetings or conventions of professional organizations There are absolutely no exceptions to a-d above. Exceptions to e-g are very limited and are handled on a case-by-case basis. 4. What constitutes a legitimate reason to miss an exam is at my sole discretion and is not appealable. 5 I will not schedule more than one make-up exam for any student. If a student misses more than one exam he or she will be asked to drop the class. 6. Students are required to notify me in advance and schedule a make-up exam at the earliest opportunity. QUIZZES There will be about fourteen 10 point quizzes during the semester of which I keep the best 12. These will constitute about 15% of the class grade (about 120 points). The quizzes will be on Connect. Here are the details: -quizzes will be over the previous day=s lecture and or reading assignments -you will get to drop your lowest two scores and keep the ten best -quizzes are all on line -no make-up quizzes will be given for any reason -you quizzes must be synched with Blackboard to get credit ASSIGNMENTS There will be some written assignments that require advance preparation. Assignments will be incorporated into exam questions. Other details: -assignments may involve a degree of group work -assignments often require you to prepare analytical or statistical work in advance -assignments may also involve some case work -students must turn in assignments with the exam -hand written work will not be accepted CLASS ATTENDANCE I do use a seating chart, I expect students to sit in assigned seats, and I do record absenteeism each class period. facets of class attendance are as follows: The key 1. There are 55 points available for attendance (about 7 % of the course grade). You receive about 3 points for each non-exam class you attend. You must be in class and in your assigned seat when attendance is taken and you must remain for the entire class period in order to get credit for attendance. There are no excused absences for any reason for purposes of these points. 2. I have a problem with people getting to class late and/or leaving early. Being in your seat on time is a matter of simple courtesy to me and to your classmates. Do not plan to leave class before it is over! This disrupts the class and I really do not like it. If you have to leave for a minor emergency that=s barely tolerable, but if you know you cannot stay the entire class, I would prefer that you don=t show up at all. 5

6 3. It is your responsibility to understand the University=s procedure for dropping a class. If you stop attending this class but do not follow proper procedure for dropping the class, you will receive a failing grade and will also be financially obligated to pay for the class. 4. If you do miss a class, it is your obligation to get notes and assignments from classmates. I will not provide notes, handouts, etc., to those who miss class, nor will I use office hours to fill you in on stuff you missed because you didn=t show up for class. Grades There are 800 points available. I use the plus/minus grading system. Note that the grade breaks for A, B, and C are the same as the traditional system so you do not incur a penalty of any kind in this system. Grades are as follows: Minimum Points Maximum Points Course Grade Grade Point 720 (90%) 800 A (88%) 719 A (86%) 704 B (80%) 689 B (78%) 649 B (76%) 624 C (70%) 609 C (68%) 559 C (60.0%) 544 D F 0.00 My graduate assistant will be asked to post grades on Blackboard for you. IMPORTANT NOTE: Blackboard is not the official record and grade corrections are not made on Blackboard. All graded material will be returned to you and you are each personally responsible for tracking your own class grade and reporting errors to me. I will keep the official grade record on my spreadsheet in my office. You must check your Connect scores for synch with Blackboard and report problems to me. I do not check Connect, only Blackboard OTHER COURSE POLICIES The language that follows is required of all course syllabi based on the language of the Faculty Handbook (Section ). Any errors contained in this syllabus will be resolved based on the language of official university policies. Disability Accommodation Policy: To request academic accommodations for a disability, contact the Director of Disability Services, Plaster Student Union, Suite 405, (417) or (417) (TTY), Students are required to provide documentation of disability to Disability Services prior to receiving accommodations. Disability Services refers some types of accommodation requests to the Learning Diagnostic Clinic, which also provides diagnostic testing for learning and psychological disabilities. For information about testing, contact the Director of the Learning Diagnostic Clinic, (417) , If the required accommodation involves extended time and/or testing outside of the classroom setting it will be done in Glass Hall at a time and place designated by the instructor. Nondiscrimination Policy: Missouri State University is an equal opportunity/affirmative action institution, and maintains a grievance procedure 6

7 available to any person who believes he or she has been discriminated against. At all times, it is your right to address inquiries or concerns about possible discrimination to the Office for Equity and Diversity, Park Central Office Building, 117 Park Central Square, Suite 111, (417) Concerns about discrimination can also be brought directly to me, and/or to the attention of the Management Department Head, Dr. Donoher. Concerns of an academic nature should initially be brought to my attention before contacting Dr. Donoher. Please visit the OED website at Academic Integrity Policy Missouri State University is a community of scholars committed to developing educated persons who accept the responsibility to practice personal and academic integrity. You are responsible for knowing and following the university=s student honor code, Student Academic Integrity Policies and Procedures, available at and also available at the Reserves Desk in Meyer Library. Any student participating in any form of academic dishonesty will be subject to sanctions as described in this policy. It is your responsibility to read and understand Missouri State University=s Student Academic Integrity Policies and Procedures. In this class, academic integrity focuses on issues relating to plagiarism and cheating in particular. Either is considered to be academic dishonesty. As such, they are dealt with harshly. Cheating on exams, or using other's works without acknowledgment or as your own, will result in a disciplinary action ranging from receiving a lower grade or failing grade on an assignment, to receiving an AXF@ in the class. University Cell Phone Policy The Office of the Provost prohibits the use by students of cell phones, pagers, PDAs, or similar communication devices during scheduled classes. All such devices must be turned off or put in a silent (vibrate) mode and ordinarily should not be taken out during class. Given the fact that these same communication devices are an integral part of the University=s emergency notification system, an exception to this policy would occur when numerous devices activate simultaneously. When this occurs, students may consult their devices to determine if a university emergency exists. If that is not the case, the devices should be immediately returned to silent mode and put away. Other exceptions to this policy may be granted at the discretion of the instructor. Cell Phone and Electronic Device Policies Specific To This Class 1. What is prohibited in class: -the use of cell phones - Ipod, mp3 players, or any other electric device not specifically allowed below All devices must be turned off and stored out-of-sight during class time. 2. What is allowed in class? The use of laptop or notebook computers ONLY for the purpose of note taking, viewing Power Point presentations, or other purpose directly related to the class. If I find that students are engaging in ing, social media, web surfing, or other class irrelevant activities, I will ban ALL laptops and notebooks from the class. Don=t let one person spoil this for everybody. 3. Taking personal phone calls in class, leaving class to take personal calls, or text messaging during class is strictly forbidden and any student who violates this rule WILL BE PERMANENTLY REMOVED FROM MY CLASS. If you have an emergency please let me know. 3. If you forget to turn your phone off and it rings, please silence it immediately. If cell phones are in silent mode but still produce a noticeable sound you will be asked to turn them off. 4. Use of cell phones or similar communication devices, or any other electronic or data storage device during an exam is considered to be evidence of academic dishonesty and will result in a failing grade for the exam and/or a grade of AXF@ for the course. 5. I may allow some very limited exceptions to this policy if I am notified in advance and the circumstances warrant an exception. 7

8 6. No audio and/or video recording devices of any kind may be used in class without my knowledge. Any redistribution of audio or video from the class (including any public posting) without written permission of the instructor and any class members involved isstrictly prohibited and will be cause for suspension from the class and a grade of AF.@ There are two appeal processes available to students. A sanction for class disruption may be appealed using the appeal process stated in the Class Disruption policy; however, a violation that involves a charge of academic dishonesty must be appealed using the process described in the Student Academic Integrity Policies and Procedures. My Personal and Texting Policies It is difficult for me to provide a detailed response to either s or texts. Please do not contact me by or text for questions that require a detailed response. If I can answer your question in a couple of sentences I will respond. If answers require a paragraph or more, I will not provide a written response other than to ask you to call me or come by my office. If it=s a long question, call me or text me to call you about the subject. I am usually pretty good about calling people back. I do not frequently check outside work day hours. I will not respond to questions that have answers in the syllabus or on Blackboard. COURSE OUTLINE Reading assignments will pretty much follow the schedule below, but all dates are subject to change. Reading assignments are listed as I intend to discuss them in class and are subject to assessment via quiz during the following class period. Outside reading assignments will be announced in class and/or on Blackboard. Exams will be on approximately the dates shown below, but changes are often necessary depending on the progression of the semester and desires of the class. Specific changes and written assignments will be announced in class and/or Blackboard. Blackboard should be consulted daily for new or changing assignments. Date Text Chapter Topic T Jan 14 1 HRM Introduction R Jan 16 T Jan 21 Review of Quantitative Methods Used in HRM Review of Quantitative Methods Used in HRM R Jan 23 2 HRM Strategy T Jan 28 HRM Strategy R Jan 30 4 Job Analysis and Job Design T Feb 4 Exam I - Chapters 1, 2, 4, Quant Methods R Feb 6 3 EEO/AA T Feb 11 R Feb 13 EEO/AA EEO/AA T Feb Collective Bargaining, Employee Rights and Discipline R Feb Collective Bargaining, Employee Rights and Discipline T Feb 25 Exam II - Chapters 3, 14 8

9 R Feb 27 5 HR Planning and Recruiting T March 4 5 HR Planning and Recruiting R March 6 6 Selection March Spring Break - no classes T March 18 6 Selection R March 20 6 Selection T March 25 Exam III - Chapters 5, 6 R March 27 7 Training T April 1 7 Training R April 3 8 Performance Management T April 8 8 Performance Management R April Employee Separation and Retention T April 15 Exam IV - Chapters 7, 8, 10 R April Compensation T April Compensation R April 24 Spring Holiday - no classes T April Pay for Performance R May 1 12 Pay for Performance T May 6 13 Employee Benefits R May 8 13 Employee Benefits Tuesday, May 13 Exam V, 9:30 a.m. -10:45 a.m. 9