Employee Opinion Gap Analysis Cucomedia. February 2007

Transcription

1 Employee Opinion Gap Analysis Cucomedia February 2007

2 Contents Introduction 2 Statements at a glance 3 The rating scale 4 Reports featured 4 Overview of statements 5 Statements in detail 6 Statement overview 7

3 Introduction This report is designed to help you understand your employees views about your company's performance and their opinions, as a whole or when compared with other groups of respondents. It is structured around a number of pre-selected statements relevant to various aspects of working within your company. It will enable you as a company to identify your strengths and opportunities for change/development. So far employee's will have completed a questionnaire that asked them to rate their opinion against the preselected statements. A number of other groups of employee's may have been invited to complete a similar questionnaire (identical statements, different orders) marking their opinions against the same statements. This report looks in detail at each of the statements, and identifies the average mark awarded by each respondent group. It also compares and contrasts such averages to the average marks awarded by each of the other groups to be included in the analysis. The following notes will guide you through the report and enable you to understand the messages it contains. Learning how others see the company and comparing their views to your own can help you understand how to improve. page 2 of 10

4 Statements at a glance Company Nr. Statement 1 The leaders of our company know what they are doing Job Nr. Statement 2 My job does not cause stress or anxiety in my life Management Nr. Statement 3 I am very satisfied with my manager Pay & Reward Nr. Statement 4 Employee performance evaluations are fair and appropriate People Nr. Statement 5 Information and knowledge are shared openly within our company page 3 of 10

5 The rating scale The following rating scale was used in the questionnaire that was completed. rating performance 1 Strongly disagree 2 Disagree 3 Moderately disagree 4 Moderately agree 5 Agree 6 Strongly agree The same ratings are used within this report. Gaps are calculated by deducting opinion ratings from the highest rating of 6. The average of any ratings used by grouped respondents is used when calculating the 'others' score. Reports featured Nr Report 1 Sample Employee Opinion Report(Copy 1) 2 Sample Employee Opinion Report page 4 of 10

6 Overview of statements The first section of the report provides an overview of the average answers respondents replied to the questionnaires. A number represents each of the selected statements. This is the same number that is listed in 'Statements at a Glance'. Each separate group of respondents is identified by a different coloured line The closer the line appears to the edge of the circle the stronger the performance. This graph is designed to help you establish how the grouped respondents have marked the exercise overall and help pinpoint the areas of strength and possible development opportunities and statements where the views of the averaged performance differs from the overall average of all respondents. A more detailed analysis is contained in a subsequent section of the report. page 5 of 10

7 Statements in detail Underneath each bar chart a table will be displayed which contains the statement number (this corresponds with Statements at a Glance) and the statement itself. It also contains the average mark of all respondents (AVG All) and then displays the average gap (GAP) from the highest rating of 6. The selected statements are represented by a series of bar charts. Within each bar chart different coloured bars represent each respondent group. These bars represent the average of the marks awarded by each group of employees asked to complete questionnaires about their opinions. The gap shown in the column to the right is calculated by deducting the average score awarded by the group from the 'strongly agree' total of 6. page 6 of 10

8 Statement overview page 7 of 10

9 Nr. Statement AVG All GAP 1 The leaders of our company know what they are doing Nr. Statement AVG All GAP 2 My job does not cause stress or anxiety in my life page 8 of 10

10 Nr. Statement AVG All GAP 3 I am very satisfied with my manager Nr. Statement AVG All GAP 4 Employee performance evaluations are fair and appropriate page 9 of 10

11 Nr. Statement AVG All GAP 5 Information and knowledge are shared openly within our company page 10 of 10