LOGISTICS ENVIRONMENTAL ANALYSIS

Transcription

1 LOGBUS FEBRUARY 2013 EXAMINATION DATE: 28 FEBRUARY 2013 TIME: 09H00 11H00 TOTAL: 100 MARKS DURATION: 2 HOURS PASS MARK: 40% (PF-00) LOGISTICS ENVIRONMENTAL ANALYSIS THIS EXAMINATION PAPER CONSISTS OF 4 SECTIONS: SECTION A: CONSISTS OF: (i) 10 MULTIPLE-CHOICE QUESTIONS (10 MARKS) (ii) 5 TRUE OR FALSE QUESTIONS (10 MARKS) (iii) 10 MATCHING-STATEMENT QUESTIONS (10 MARKS) ANSWER ALL THE QUESTIONS SECTION B: SECTION C: SECTION D: CONSISTS OF 3 SHORT QUESTIONS ANSWER ALL THE QUESTIONS CONSISTS OF 2 LONG ANSWER QUESTIONS ANSWER BOTH QUESTIONS CONSISTS OF 3 LONG ANSWER QUESTIONS ANSWER ANY ONE OF THE QUESTIONS (10 MARKS) (40 MARKS) (20 MARKS) INSTRUCTIONS: 1. Read the following instructions carefully before answering the paper, as failure to act upon them will result in a loss of marks. 2. Write your answers in your answer book, which is provided in the exam. 3. Ensure that your name and student number are clearly indicated on your answer book. 4. Write your answers in either blue or black ink in your answer book. 5. Read each question very carefully before you answer it and number your answers exactly as the questions are numbered. 6. Begin with the question for which you think you will get the best marks. 7. Note the mark allocations for each question give enough facts to earn the marks allocated. Don't waste time by giving more information than required. 8. You are welcome to use diagrams to illustrate your answers. 9. Please write neatly we cannot mark illegible handwriting. 10. Any student caught cheating will have his or her examination paper and notes confiscated. The College will take disciplinary measures to protect the integrity of these examinations. 11. If there is something wrong with or missing from your exam paper or your answer book, please inform your invigilator immediately. If you do not inform your invigilator about a problem, the College will not be able to rectify it afterwards, and your marks cannot be adjusted to allow for the problem. 12. This paper may be removed from the examination hall after the examination has taken place. DAMELIN CORRESPONDENCE COLLEGE FEBRUARY 2013 PAGE 1 OF 7

2 SECTION A (30 MARKS) ANSWER ALL THE QUESTIONS (i) MULTIPLE-CHOICE QUESTIONS Choose the correct option for each of the following. Write only the question number and your chosen answer. For instance, if you think that the correct answer for number 1 is, then write it as The following is not the organisational key functional area: risk marketing operations HR 2. Elements of the market environment are: political. cultural. government departments. social. 3. A typical objective in the packaging area is: reducing costs. improving flow. reducing theft. Both and. 4. The HR strategy can be seen as: recruitment of employees. dismissal of employees. health and safety. Both and. 5. Top management is known as: supervisory management. strategic management. line management. operational management. 6. An objective of reverse logistics is to: reduce the number of returns. reduce costs. improve decision making. Both and. DAMELIN CORRESPONDENCE COLLEGE FEBRUARY 2013 PAGE 2 OF 7

3 7. The following is not an audit used in the strategical control process: a salary increase audit an HR audit a marketing strategy audit a logistics and supply chain audit 8. The following is not part of the management process: vision planning leading controling 9. A principle of the organisation process is: span of control. power. delegation. All of the above. 10. The radical technological change over the last twenty years is: cloning. mobile phones. fibre optics. lasers. [10] (ii) TRUE OR FALSE QUESTIONS Choose whether the following are True or False. Motivate all your answers. 1. Finance is a resource needed to produce goods. 2. The objective of packaging is to source suppliers. 3. Cost leadership involves striving to become the highest cost provider of a particular offering in a specific market. 4. 'Customer oriented' is an organisational structure format. 5. Strategic management is responsible for determining the organisation's objectives. [5 2 = 10] DAMELIN CORRESPONDENCE COLLEGE FEBRUARY 2013 PAGE 3 OF 7

4 (iii) MATCHING-STATEMENT QUESTIONS Match the statements in Column B to the statements in Column A. Write down the answers only, for example 1.. Column A Column B 1. congruency reduce cost of returns 2. packaging improving energy use 3. an organisation's objectives determines the organisations weaknesses, strengths, external opportunities and threats 4. reverse logistics delegating authority and responsibility 5. cost leadership, the organisation's commitment (e) working together 6. strategy implementation (f) setting long-term organisational goals 7. facility improving (g) an example of an organisation's core value 8. start of control process (h) to reduce costs in order to become the most cost-effective competitor 9. integrity (i) protection of the environment 10. swot analysis (j) short, medium and long-term goals [10] [30] DAMELIN CORRESPONDENCE COLLEGE FEBRUARY 2013 PAGE 4 OF 7

5 SECTION B: SHORT QUESTIONS (10 MARKS) ANSWER BOTH QUESTIONS QUESTION 1 Define management. [2] QUESTION 2 List the three categories of planning. [3] QUESTION 3 Briefly explain strategy planning. (2) Identify the three generic strategies. (3) [5] [10] DAMELIN CORRESPONDENCE COLLEGE FEBRUARY 2013 PAGE 5 OF 7

6 SECTION C: LONG ANSWER QUESTIONS (40 MARKS) ANSWER BOTH QUESTIONS QUESTION 1 Name ten organisational principles. (10) List the typical objectives in the faculty design area. (10) [20] QUESTION 2 List the HR management strategies in the SCM. (10) Give the variables that the micro environment consists of. (10) [20] [40] DAMELIN CORRESPONDENCE COLLEGE FEBRUARY 2013 PAGE 6 OF 7

7 SECTION D: INTERPRETATIVE QUESTIONS (20 MARKS) ANSWER ANY ONE OF THE QUESTIONS QUESTION 1 Describe five key responsibilities of strategic leaders. (5) Identify and briefly explain the four types of organisational cultures. (15) [20] OR QUESTION 2 Identify and discuss ten key marketing strategies. [10 2 = 20] OR QUESTION 3 Identify and explain: i. five objectives of a logistics system. (5) ii. five objectives of a transportation system. (5) Name and briefly describe five elements of the market and macro environment of a business. (5 2 = 10) [20] [20] Section A: 30 marks Section B: 10 marks Section C: 40 marks Section C: 20 marks TOTAL: 100 MARKS DAMELIN CORRESPONDENCE COLLEGE FEBRUARY 2013 PAGE 7 OF 7