Working through the Bureaucratic Red Tape of Decision Making

Transcription

1 May 22-25, 2016 Los Angeles Convention Center Los Angeles, California Working through the Bureaucratic Red Tape of Decision Making Presented by Linda L. Hardenstein, MPA, PCC LI38 5/25/2016 3:00 PM - 4:00 PM The handouts and presentations attached are copyright and trademark protected and provided for individual use only.

2 Working Through the Bureaucratic Red Tape of Decision Making Presented by: Linda L. Hardenstein, MPA, PCC Have You Been Here Before? Copyright: Mark Stout 2 1

3 Who Am I? Linda Hardenstein, MPA, PCC 25+ years in law Master s in Public Administration from USF From County Counsel to MoFo to DC for 18 years Legal Services Programs Consultant Manager, at NEA Union/Non-Union Experience Professional Certified Coach, Trained at Georgetown Built an Attorney University, Coach, Trainer: Director, Training & Professional Development, Patton Boggs LLP Owner, Founder Hardenstein Consulting 3 Biggest Bureaucratic Challenges 8.70% 13.04% 21.74% Dealing with the system Dealing with procrastination Keeping projects moving 17.39% 21.74% Getting decisions from higher ups Getting things done 17.39% Driving a change agenda Survey Results from Legal Management Professionals that work in the Government Sector, December

4 Session Objectives Getting decisions made up and down the ladder How to stop being slowed down by procrastinators and stalled agendas 10 Strategies for cutting through the red tape and getting into action NOW! 5 THE SYSTEM W. Edwards Deming, the Father of the Total Quality Movement said, The majority of problems in organizations are with systems, not people. Steven Covey says, But people create systems. Organizational empowerment begins with individual empowerment. - Stephen Covey, First Things First 6 3

5 Bureaucratic Systems The Good and the Bad Advantages Command and control Rigid organizational structure Authority at the top Info from top down Layers of decision-making Focus on standards Even playing field Operations rigidly controlled with best practices, methods Close supervision Disadvantages Lack of freedom Unnecessary approvals Slow decision-making Closed system Creativity and innovation not encouraged Less job satisfaction Less able to adapt to changing conditions and outdated Inefficient and wasteful 7 How to Finesse Your Way through The System Challenge Working it to Your Advantage Strategy 1. Mindset Magic Sticking out your neck without it getting chopped off. 2. Impactful Influence 3. Think and Feel 8 4

6 DECISION-MAKERS It is all well and good to want to give everyone a voice in the decision-making process, but. it only takes one busy person to bring the entire process to a screeching halt. Survey Respondent 9 Dealing With Decision Makers Challenge Dealing with Procrastination Getting others to make decisions in a timely manner Getting decisions made up and down the ladder Strategy 4. Inviting Action 5. Scarcity Approach 6. Consensus Approach 7. Accountable Acts 10 5

7 GETTING IT DONE The best piece of advice which can be given to would-be persuaders, whether in business, in the home and in the school, in politics, is: First, arouse in the other person an eager want. He who can do this has the whole world with him. He who cannot, walks a lonely way. Dale Carnegie, Author, How to Win Friends and Influence People. 11 Moving Your Agenda Forward Challenge Work arounds when timely decisions aren t made Getting others to make decisions in a timely manner Getting decisions made up and down the ladder Strategy 8. Win-Win 9. Attitude of Gratitude 10. Your Peak Performance 12 6

8 Summary: Your 10 Strategies for Working Through the Red Tape Working the System to Your Advantage Getting Decisions Made Getting Things Done Staying on top of it all 1. Mindset Magic 2. Impactful Influence 3. Think and Feel 4. Inviting Action 5. Scarcity Approach 6. Consensus Approach 7. Accountable Acts 8. Win-Win 9. Attitude of Gratitude 10. Your Peak Performance We must become the change we seek in the world. Mahatma Gandhi, Lawyer 13 Let s Connect Let me know how these strategies work for you. LinkedIn: Linda Hardenstein, MPA, PCC linda@lindahardenstein.com 14 7

9 Your Opinion Matters Please take a moment now to evaluate this session. Thank you! 15 8