Analyzing Employee Survey Data. Task Force on Race and Race Relations February 2016

Transcription

1 Analyzing Employee Survey Data Task Force on Race and Race Relations February 2016

2 Employee Survey ed to 2,765 employees. Faculty were included for the first time. 71% response rate (n=1,955) Higher than the two previous surveys. 55.5% in % in

3 Response Categories Favorable Neutral Unfavorable The Gelfond Group used these three general categories to reflect responses to the various 5-point scales in the survey. 3

4 Considerations In Comparing Responses Among Groups Fewer favorable responses do not always indicate more unfavorable responses. More unfavorable responses do not always indicate fewer favorable responses. In either case, the level of neutral responses must be considered. 4

5 Considerations In Comparing Responses Among Groups By itself, more neutral responses could indicate a number of things: Fewer favorable responses, Fewer unfavorable responses, Some measure of both, or Another combination of shifting response levels. 5

6 When Comparing Responses All three response levels must be considered to determine the relationship of one to another. 6

7 Overall W&M Positive Take-Aways 90% of employees responded in a favorable or neutral way that they feel that they are treated fairly without regard to gender, sexual orientation, gender identity, age, race, color or national original; 87% of respondents stated they are proud to work at W&M; 72% responded that they have no plans to leave their employment in the near future; 7

8 Other Favorable Responses 92% of employees stated they have a good understanding of their job responsibilities; 89% said they understand the mission of their department; 84% stated they believed their most recent performance review was accurate while 82% said that same review was effective in letting them know where they stand; and 81% responded favorably to a question asking how well they were being kept informed. 8

9 Comparing Responses by Race Q1: How would you rate William & Mary as a place to work? Q6: Rate William & Mary on treating you with respect as an individual. Q14: Rate William & Mary on being an ethical organization worthy of public trust. 9

10 Percent of Favorable Responses Favorable Responses to Key Employee Survey Questions 80 Total William & Mary Non-Exempt African American W&M as a place to work. Treating you with respect as an individual. Being an ethical organization worthy of public trust. 10

11 Percent of Favorable Responses Favorable Responses to Key Employee Survey Questions 80 Total William & Mary Non-Exempt African American African American Non-Exempt African American excluding Non-Exempt Non-Exempt excluding African American W&M as a place to work. Treating you with respect as an individual. Being an ethical organization worthy of public trust. 11

12 Comparing Favorable Responses African Americans responded favorable less often than W&M employees overall. Non-exempt employees responded favorable less often than W&M employees overall. African American non-exempt employees impacted the aggregate response for both groups. 12

13 Percent of Unfavorable Responses Unfavorable Responses to Key Employee Survey Questions 30 Total William & Mary Non-Exempt African American African American Non-Exempt African American excluding Non-Exempt Non-Exempt excluding African American W&M as a place to work. Treating you with respect as an individual. Being an ethical organization worthy of public trust. 13

14 Comparing Unfavorable Responses African Americans responded unfavorable more often than W&M employees overall. Non-exempt employees responded unfavorable more often than W&M employees overall. African American non-exempt employees impacted the aggregate response for both groups on Q1 and Q6, but NOT for African Americans on Q14. 14

15 Percent of Responses W&M as a place to work. Favorable Neutral Unfavorable Total William & Mary African American African American Non- Exempt African American excluding Non-Exempt 15

16 Percent of Responses Treating you with respect as an individual. Favorable Neutral Unfavorable Total William & Mary African American African American Non- Exempt African American excluding Non-Exempt 16

17 Percent of Responses Being an ethical organization worthy of public trust Favorable Neutral Unfavorable Total William & Mary African American African American Non- Exempt African American excluding Non-Exempt 17

18 More Comparisons by Race Q28: W&M inspires me to do my best work. Q30: My job makes good use of my skills and abilities. Q34: I am proud to work for W&M. Q76: Given your choice, how long are you likely to continue working for W&M? 18

19 Percent of Responses W&M inspires me to do my best work. Favorable Neutral Unfavorable Total William & Mary African American African American Non- Exempt African American excluding Non-Exempt 19

20 Percent of Responses My job makes good use of my skills and abilities Favorable Neutral Unfavorable Total William & Mary African American African American Non- Exempt African American excluding Non-Exempt 20

21 Percent of Responses I am proud to work for W&M. Favorable Neutral Unfavorable Total William & Mary African American African American Non- Exempt African American excluding Non-Exempt 21

22 Percent of Responses Given your choice, how long are you likely to continue working for W&M? Until I retire. I have no plans to leave. I plan to stay a few more years. I plan to leave within the next year Total William & Mary African American African American Non- Exempt African American excluding Non-Exempt 22

23 Other Questions Q34 I am proud to work for W&M All W&M 87% African American Professional 84% Faculty 73% Exempt 100% Non- Exempt 78% 23

24 Other Responses Q3 Authority to make decisions about how to do your job All W&M 68% African American Professional 74% Faculty 82% Exempt 67% Non- Exempt 41% 24

25 Other Responses Q5 Present job provides chance to learn new skills. All W&M 60% African American Professional 53% Faculty 73% Exempt 54% Non- Exempt 35% 25

26 Tip Off Question Q35: Would you recommend W&M as place to work? All W&M 76%/16%/8% African American Professional 47%/42%/11% Faculty 36%/36%/27% Exempt 92%/8%/0% Non- Exempt 70%/15%/15% 26

27 Analyzing Employee Survey Data Task Force on Race and Race Relations February 2016