The Workplace Matters Bob Fox. Insights from Work/Design Magazine

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1 The Workplace Matters Bob Fox Insights from Work/Design Magazine

2 The Billion Dollar Startup Club: Unique Characteristics

3 Work Design Magazine: It s about the Conversation! Purpose Build a Common Language & Explore Issues Shaping the Places We Work

4 Workplace: Range of Specialist -- Furniture Companies / Dealers -- Architects -- Interior Designers -- Strategists -- Brokers / CRE Experts -- Facility Managers -- Health & Well-being -- Commercial RE -- Human Resources Professionals -- Organizational Development Experts -- Leadership Experts -- Workplace Specialists -- Technology Experts -- Consulting Groups -- Change Management -- Associations

5 Workplace: Range of Specialist

6 Workplace: Range of Specialist

7 Workplace: Range of Specialist

8 Driving Value in the Workplace Agenda -- Setting the Context - History / Economy -- What s Changed-ing -- New Organizations / Talent / Collaboration -- The Community - Connecting People -- Build Emerging Wrokplace Options -- New CRE Options - RE as a Service

9 Driving Value in the Workplace: History Things change...

10 Driving Value in the Workplace: History WEST COAST More Startups than Ever Comfortable with Risk/Change Technology Focus EAST COAST Banking Crisis Conservative Mindset Very Traditional

11 Driving Value in the Workplace: What has Changed The Speed of Change The Goal (Measure) The Organization (Hierarchy) The Talent (People) The Work (Collaboration) The Workplace (Tools) The Ability to Adapt (Learn)

12 Driving Value in the Workplace: What has Changed? What is Emerging Exponential change Leveraged social networks Integrated technology Agile work Capture latent value

13 Driving Value in the Workplace: Traditional Organizations

14 Driving Value in the Workplace: Post Recession Organizations

15 Driving Value in the Workplace: Organizations Technology Product or Service at Core Highly Efficient Structure Very Flat Hierarchy Built on Tech Platform Organized around Technology Connected to Community/Eco System

16 New Organizational Models: Wirearchy Wirearchy: the power and effectiveness of people working together through connection and collaboration taking responsibility individually and collectively rather than relying on traditional hierarchical status

17 Organizational Models: Traditional Hierarchy VS. Holacracy Traditional CEO Super-Circle One that contains subcircles. The could be Marketing Holoacracy Upper Management Middle Management Supervisors Staff Role A task related to a function. This could be a Social Media Producer Sub-Circle Each is dedicated to a function. This could be Digital Advertising

18 New Organizational Models: Mindset Able to Adapt to Rapid Change Learning Organizations Anticipates Change and Disruption Looking into the Future More Autonomy Rapid Flow of Information Access to Knowledge Exchange of Ideas Agile and Flexible Thrive on Disruption

19 Innovation: Sustains Companies Ideas lead to Innovation

20 Innovation: Sustains Companies

21 Value: Long Term Sustainability What are the most valuable attributes your space should provide to attain your business goals and sustain your business long term? Teamwork / Community Leadership Vision Employee Productivity Learning & Development Org. Culture and Values Process/Workflow Efficiencies Brand Reinforcement Collaboration Health & Well Being Employee Retention Customer Service / Proximity Innovation / New Ideas RE Cost Effectiveness Attracting Top Talent Overall Cost Effectiveness

22 Value: Talent War THE WAR FOR TALENT IS ON! The performance of your business is dependent upon the quality of your people

23 Value: Talent Work Autonomously Best Talent Best Training Best Tools Highly Networked Supported Platform Right Culture The new CEO is almost like some sort of rebel general, inspiring small guerilla-style teams to dream up new products or experiences. They rally the troops rather than outright command them. - Mark Wilson, Fast Company

24 People: Remote Workers are Still Apart of the Community

25 People: Attitudes

26 People: Change Management

27 People: Culture

28 People: Well-Being

29 People: Choice

30 People: Collaboration

31 People: Collaboration QUIET ALONE HOTEL HOME SPEC SUITES PRIVATE OFFICE LIBRARY VACATION OUT ANYWHERE TASK BASED COLLABORATION REGUS HUDDLE ROOM ALLIANCE PARK CONFERENCE CENTER FREE ADDRESS CONFERENCE ROOM STARBUCKS CAFE COWORKING WE WORK BENCHING INTERACTIVE COMMUNITY IN OFFICE

32 Community: What has Emerged Public places Diversity Mobility People oriented Collaborative Social interaction Loose Connections Open

33 People: Community Dependent on the community Open to all Requires services and support Highly interactive Must be transparent Accessible to research and data

34 Workplace Options: Coworking

35 Community: NEW CRE Curated Communities Industry Expertise Social Educational Membership Neighborhood Interest PEOPLE EMERGENT GROUPS NETWORKS SUPPORT IDEAS CONNECTIONS PASSION ORGANIC ALIGNMENT VOICES MISSION COLLABORATION DISCUSSIONS RELATIONSHIPS AFFINITY

36 Workplace Options: CRE as a Service

37 Workplace Options: RE as a Service A Healthy / Flexible Workplace Support & Service Providers Customers & Clients Ideas & Innovations Attract/Retain Talent COMMUNITY + ECO-SYSTEM

38 Commercial Development: Amenities Landlord vs Tenant

39 Commercial Development: Amenities Property Manager vs Community Manager Fire Pit Roof Deck Fitness Center Conference Center Cafe / Lounge Concierge Retail

40 Commercial Development : Amenitites SHARED AMENITIES Most desirable space of the building building becomes marketable to 100% of potential tenant population SINGLE FLOOR TENANTS Middle floors for full floor longer lease tenants ENTRY LOBBY Make amenities more outwardly focused. Lobby should promote amenities and services being offered. LONG TERM LARGE SCALE TENANTS Top floors for full floor or multi floor long lease SPEC SUITES COWORKING Market central core smaller floor plates as communal spec suites or coworking facilities which utilizes the shared amenity transfer floor MULTI TENANT FLOORS Lowest levels and rents reserved for 5-10k sf leases BASE FLOORS FOR RETAIL/HOSPITALITY Create destination which services tenants and metro traffic.

41 Metrics: Industry Trends SQUARE FOOTAGE PER PERSON Companies are investing big bucks in redesigns to reduce overhead costs while improving efficiency. CoreNet Global reports the average space per worker will drop to 151 square feet by 2017, a 33% reduction in less than a decade Open-Office Floor Plans: One Size Does Not Fit Every Business By: Jason Richards (February 18, 2015) SF / Person 176 SF / Person % SF / Person REDUCTION IN OVER 7 YEARS CoreNet Global benchmarking survey (Feb. 2012) More than 465 global managers of corporate real estate responded

42 New CRE: Do you get value? Our workspace is a tool... What do you want it to DO?

43 Communicating through Space: Powerful Tool Workspace is a high performance business tool to connect people and rapidly capture and develop new ideas that will sustain companies long into the future.

44 Coffee: How do you take yours? Thank you!