SME Resources. Workplace Safety and Health Culture. Goh Chye Guan Managing Director
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- Drusilla Goodwin
- 5 years ago
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1 SME Resources Workplace Safety and Health Culture Goh Chye Guan Managing Director
2 WSH Culture Goh Chye Guan SME Resources 2
3 Scope 1. Introduction 2. What is Culture? 3. How is Culture Measured? 4. Nurturing Safety Culture 5. Summary 3
4 Introduction Four Strategic Outcomes: 1. Reduction in WSH incident rates 2. WSH an integral part of business 3. Singapore as a renown Centre of Excellence for WH 4. A progressive and pervasive WSH culture 4
5 The Elephant Metaphor 瞎 子 摸象 5
6 Dependent Stage Independent Stage Interdependent Stage Large Organisation CultureSAFE SMEs Enforcement Mentoring WSH bizsafe Micro Organisation 6
7 Wikipedia: Culture is a set of shared attitudes, values, goals, and practices that characterizes an institution, organization or group." 7
8 Five Stage of WSH Culture 5. GENERATIVE 5. EXEMPLARY 4. PROACTIVE 4. PROGRESSIVE 3. CALCULATIVE 3. PROACTIVE 2. REACTIVE 2. PARTICIPATIVE 1. PATHOLOGYICAL 1. REACTIVE 8
9 5. EXEMPLARY Internalisation of WSH as a nonnegotiable value 4. PROGRESSIVE Stakeholder motivated to progress and pervade WSH Culture 3. PROACTIVE Pre-emptive address of WSH issues 2. PARTICIPATIVE Stakeholder participate and engage in WSH 1. REACTIVE 9 Top down management of WSH
10 3. How is Culture Measured? 10
11 CultureSAFE Approach Leadership & Commitment Competent & Learning Organisation Governance Ownership & Teamwork Work Management Systems Communication & Reporting 11
12 Workers = 112 Supervisors = 118 Managers = 135 Assessing Culture Perceptionbased Survey Output Report Evidence-based Assessment 12
13 Perception-based Survey 13
14 Evidence-based Assessment 14
15 Typical Implementation Cycle Diagnose Revise & Evaluate Report Implement Action Planning 15
16 4. Nurturing Safety Culture 16
17 Wikipedia: Culture is a set of shared attitudes, values, goals, and practices that characterizes an institution, organization or group." 17
18 Believing in Safety 1. Catastrophes (Chernobyl 1986) 2. Regulations 3. Liability and Lawsuits 4. Enlightened Employees 5. Fast Changing Technology 6. New Media and Public Pressure 7. Competition 8. Corporate Social Responsibility 18
19 The New Paper, 21 Mar months old Rescued once in Apr 2012 Death due to fall in Jun
20 20 Pfizer Asia Pacific
21 21
22 Collective Leadership As industry leaders we have the intellect and controls within our power to ensure every worker returns safely to his or her family after a day at work it is our moral obligation. nothing less An International Construction Company 22
23 Collective Belief Collective Belief will achieve zero accidents one day how long is up to you and me An International Construction Company 23
24 Accentuate this Minimise this 24
25 Active Participation by All I am an active member of the WSH team I choose and want to be involved I influence those around me to be involved The company empower me to work safely 25
26 Bad Planning No preparation Lack of thought and foresight Whoever gets it will have to find a way No housekeeping 26
27 Frequent Communication We talk about safety openly I talk about safety to anyone Anywhere and at anytime Allocate time for discussion 27
28 Failing to learn from previous incidents It happened to you because of your luck It won t happen to me I understand, but why should I change? Not listening to other people s experiences 28
29 5. Summary 29
30 Safety Performance The next big step is your PEOPLE People People and behaviours Systems Safety Management and Procedures Hardware PPE, Barriers, Lockout Tagout 30 Time
31 Leadership Sets the Vision by 20xx we will be Exemplary Our objective is to be free from accident or incident 31
32 32