Bangladesh Skills for Employment and Productivity Project (B-SEP) Component 3 Industry Skills Development

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1 Bangladesh Skills for Employment and Productivity Project (B-SEP) Component 3 Industry Skills Development Terms of Reference for Implementation Agreement Assignment Location Duration Implementation of informal apprenticeship program in five sectors namely agro-food, tourism and hospitality, pharmaceuticals, ceramics and furniture Dhaka and Chittagong divisions 6 Months (July to December 2016) 1. Introduction In response to the priority accorded to the Technical and Vocational Education and Training (TVET) in Bangladesh, the ILO is supporting several government agencies in delivering a major skills programme through technical cooperation projects. One of the projects is Bangladesh Skills for Employment and Productivity (B-SEP) which is being funded by the Government of Canada. There are four components of this project namely: Component 1: Skills Funding, Planning and Support Services Component 2: CBTA Quality & Relevance Component 3: Industry Skills Development and Component 4: Improved Access to Skills. Component 3 (Industry Skills Development), of the B-SEP project aims at improving productivity, modern work practices and identifying the needs of enterprises in knowledge management and in use of high performance work practices in five sectors: Agro Food, Tourism and Hospitality, Pharmaceuticals, Ceramics, and Furniture. One of the targets of component 3 is developing and training apprentices in those sectors covered by the project. During the project life, 12,000 apprentices will be covered of which 6,000 are in the formal sector and the remaining 6,000 in the informal sector. For legal definition of apprenticeship, please see the box below. Apprenticeship means a system of training in which an employer undertakes to employ a person and to train him or have trained him systematically in an apprenticeable trade or occupation for a period fixed in advance and in the course of which the apprentice is bound to work in the employer s service. (Bangladesh Labour Act 2006, Section XVIII) As regards the importance of apprenticeship as a mode of skill training, the National Skills Development Policy 2011 (NSDP) in section 12 Strengthened Apprenticeships provides a comprehensive and explicit description of the role of apprenticeship in skill development and its modalities of implementation. The policy emphasized promotion of both formal and informal apprenticeships as a means to promote skills for job creation and productivity improvement. Among other things, the NSDP suggests broad-based measures to promote and strengthen apprentices including nationally recognized qualifications, developing and implementing appropriate mechanisms and incentives, working conditions and minimum rates of pay for the apprentices, provision for combination of industry-based and institutional training, recognition of prior learning, and provision for evaluation of the informal apprenticeship and the incentives system by the government and partners. 1

2 2. Informal Apprenticeship program In Bangladesh, informal apprenticeship is an effective and well-entrenched mode of delivering skills training to the poor and disadvantaged young people. However, such traditional training is often of poor quality which mostly leads to low- productivity, precarious jobs with low levels of income. Lack of legal protection of such workers often leads to an increased incidence of child labour, and to work under hazardous occupations. As an alternative to the traditional informal apprenticeship practices, the ILO, through its TVET Reform Project ( ), had successfully implemented informal apprenticeship in collaboration with UNICEF, BRAC and other partner organizations. The training was delivered through a structured, supervised and time-bound manner comprising of practical/on the job training and off the job classroom training. This is most commonly known as dual apprenticeship system: two thirds of the training time devoted to practical training at the work place and the remaining one-third in classroom training. The training was based on the Competency Based Training and Assessment (CBT&A) system that has promoted access of the participants to national certification from the Bangladesh Technical Education Board (BTEB) in line with National TVET Qualification Framework (for the skills part). After successful completion of the program, participants has received certificates from the BMET (for the apprenticeship part), the agency responsible for registration and certification of the apprentices. Practical training is delivered through an already skilled worker known as Master crafts Person (MCP) who is willing and capable of delivering training to the apprentice based on the structured format and training content and through a competency skills log book. Each MCP trains at least two apprentices under his/her close supervision and guidance. Classroom based/theoretical part/off the job training is delivered in nearby TVET institute(s). The results of the programme were highly successful with virtually all the graduates getting employed or self-employed by starting their own business initiatives. Also, currently B-SEP is implementing an informal apprenticeship programme with partnership of an NGO. Based on the experience and lessons learnt from the above initiatives, the B-SEP Project would like to expand and scale up the apprenticeship program to reach broader target of 2,000 apprentices in Targeted sub sectors ILO BSEP project carried out baseline survey of the five sectors. On the basis of that survey, potential occupations have been selected for programme intervention. Selected major occupations are listed in the matrix below. Sector Sub sector Occupations Agro Food sector Furniture sector Bakery Cereal processing Wooden furniture Steel/metal furniture 1. Baking 2. Packaging 3. 3.Sweetmeat making 1. Milking 2. Drying machine operating 1. Carpentry 2. Wood carving designing 3. Painting/ Furnishing/ Polishing works 1. Welding 2

3 Pharmaceuticals sector Tourism & Hospitality Sector It is in this context that the ILO B-SEP project wishes to hire services of potential partners to deliver informal apprenticeship to the selected sectors mentioned above following the guideline, methodology and modus oprandi of the dual apprenticeship programme. The ultimate objective is to deliver effective apprenticeship model for the country. 4. Objectives The objective of this contract is to enter into an agreement with a service provider or NGO which will design and deliver informal apprenticeship programme for 800 of apprentices and number of MCPs in Dhaka and Chittagong divisions within the contract period. It is expected that successful completion of the contract will lead to a model for further expansion of the informal apprentices. 5. Key Activities of Service provider/vendor: Under the overall supervision of the Chief Technical Advisor (CTA) and the Component 3 adviser of the BSEP project, the service provider or partner will perform the following specific tasks: (i) (ii) (iii) (iv) (v) (vi) Pharmacy/drug stores Hotel management Tour management Upon signature of the contract, consult with BSEP project for initiating project work and preparatory activities including selection of the trades, determining the selection criteria for the apprentices and MCPs, monitoring and reporting templates, and programme delivery; Prepare detailed work plan and undertake survey of the project area for selection of MCPs and apprentices based on the agreed selection criteria. Identify and select TVET institute(s) for conducting the classroom based/theoretical part/off the job training; Compile learning materials and CSLBs; 2. Steel cutting & designing 3. Glass/mirror fitting 4. Painting/coating 1. Store Management (medicine organization, log book maintenance, etc.) 2. Customer management 1. Room servicing/ Housekeeping 2. Reception /Front Office 3. Waiter /Food and Beverage Service 4. Cooking 1. Tour guides Souvenir making 1 Souvenir making Ceramic Sector Pottery 1. Pottery making Organize capacity development of Master Craft Persons (MCPs) on informal apprenticeship program, TVET issues, Competency Based Training and Assessment (CBTA), Occupational Safety and Health (OSH); Monitor and supervise the project implementation as per the work plan and modalities agreed with the ILO; Assist informal sector s enterprises and MCPs to implement apprenticeship program following BMET s apprenticeship training procedure, orient on health and safety; and 3

4 (vii) decent work issues, sensitize on gender and disability issues, and promotion of apprenticeship training by the enterprises; Coordinate with BMET to register all apprentices in the record book/database of Apprenticeship Cell of BMET, print apprenticeship certificates in collaboration with BMET, get certificates signed by BMET authority after successful completion of the training program (viii) Conduct regular monitoring activities to ensure compliance of code of practice, insert apprentices data in the ILO beneficiary data system. Involve local trade association/local chamber in the monitoring activities (ix) Submit monthly/event wise training report as per B-SEP reporting template agreed with the ILO. 6. Scope of the work A. Role of implementing NGO Support Skills Training Implementing NGO will implement apprenticeship training program at field level, regular field visit to support on the job training program, support MCPs to maintain Log Books, support to improve working condition, maintain Personal Protective Equipment (PPE). Support apprentices to attend of the job training program at institutes. The training program will be based on the CBT&A system that will be promoted access of the participants to national certification from the Bangladesh Technical Education Board (BTEB) in line with National TVET Qualification Framework (Level 1/Pre Voc. 2) Monitoring and promotion Regular field visit to support, supervise and monitor activities. Communicate with BMET and other relevant authority to support training program. Documentation of success stories and lesson learns for further improvement and replication. Sensitize and mobilize local community, informal work places, and relevant trade/sector associations on informal apprenticeship training program. Inclusion and Employment Enroll 30% women, 5% People With Disabilities (PWDs) in the program. Ensure gainful Wage and Self-employment of at least 85% of the beneficiaries under this initiative. B. Role of Master Craft Persons/Employer MCP will deliver workplace based training to the apprentice based on the structured format and training content and through a competency skills log book. Each MCP trains at least two apprentices under his/her close supervision and guidance. C. Role of local trade association Local trade association/local chamber will advise and monitor training activities and provide support for job placement of apprentices 7. ILO s responsibility The ILO s responsibility includes: a. Assist to conduct MCP Training, TOTs on informal apprenticeship, CBTA & OSH issues, assist to develop CSLBs b. Help build linkage with BMET c. Monitor and supervise the work and review progress of the work. 4

5 d. Provide capacity building support and promoting informal apprenticeship program at enterprise level with required technical assistance to all project partners and stakeholders. e. Payment of contract amounts as per payment schedule based on outputs and performance f. Any relevant technical assistance deemed necessary as per the TOR and Implementation Agreement. 8. Key deliverables: (i) Detailed work plan, apprenticeship training programme schedule, and resource mobilization for the implementation of informal apprenticeship program (ii) Work place assessment & identification of apprenticeship trade/occupation & development of CSLBs (iii) Organize and complete sector & trade wise informal apprenticeship (iv) Capacity development on informal apprenticeship program for the participating enterprises (v) Report on apprenticeship with a list of informal sector s enterprises, list of MCPs, Technical Training centres, List of Trainers names, apprentices and officials involved in the program (vi) Assessment report on informal apprenticeship training program including status of training program at enterprises and institution level, updated CSLBs. Annexures on field reports, monitoring report should be included in the report. (vii) Final report upon completion of the assignment, along with training completion reports, graduated apprentices and their first two employment status reports (upon 1 and 3 months after apprentices graduation), sample of completed/filled up CSLBs and monitoring reports. Report should be produced in compliance with ILO House Style. 9. Duration: 6 months (July to December 2016) 10. Schedule and reporting (i) First report: Agreed work plan to be submitted within two weeks of contract signing (2 nd week of July 2016); (ii) Second report: Implementation progress report will include list of apprentices, MCPs, Technical trainers, partner TVET institutes, BMET notice and updated CSLBs (1 st week of October 2016); (iii) Third report: Implementation progress report on training completion, graduated apprentices information in the ILO beneficiary data format and their first two employment status reports (upon 1 and 3 months after apprentices graduation), sample of completed/ filled up CSLBs, monitoring reports and (1 st week of December 2016); (The above reporting schedule is subject to adjustments or changes to be agreed upon between the partner and the ILO). 5

6 11. Eligibility criteria The Apprenticeship Service provider should have: 1. Proven and hands on experience relevant to the vocational skills training program, including organising training for the informal workers/trainees and, in particular, the items mentioned under service providers responsibility 2. Proven work experience on TVET/skills development system in Bangladesh and employment services 3. Experience in working with BMET/TTCs will be an added advantage 4. Approval as Registered Training Organisation (RTO) by the Bangladesh Technical Education Board (BTEB) will be an advantage 5. Excellent networking ability with the stakeholders in the country including government agencies, industries, NGOs, private training organizations, etc. 6. Work experience with any UN or international agency will be an added value 12. Submission of RFP and Selection Process Cumulative Evaluation Method will used for this procurement exercise and Contract will be awarded to highest scorer in Cumulative analysis considering Technical and Financial Evaluation. The technical proposal will contain 70% and financial proposal will contain 30% weight whereas Technical Evaluation passing score is 70%. Any firm scores less than 70% in technical evaluation, the financial proposal of the firm shall not be considered for financial evaluation. NB: The bidder shall submit the financial proposal keeping the VAT in separate line. The contractor shall submit the VAT Challan during the bill. The proposals in hard copy with a cover letter to be submitted to: Chief Technical Advisor, B-SEP Project, House No. A-9, Road No. 127, Central Gulshan 1, Dhaka Proposal submission Procedure and Submission Deadline: Proposals shall be reached to the above office on or before 22 June, 2016 by 4.30 pm. The proposer must submit the Technical and Financial Proposals in separate sealed envelopes mentioning Technical Proposal and Financial Proposal on the top of respective envelopes as though the financial information could not be revealed before financial proposal Opening. Then a big envelope shall be used cover the both proposals mentioning writing proposal for Implement informal apprenticeship program in Dhaka and Chittagong divisions B-SEP project, ILO Dhaka on the top of the big sealed envelope. Unsealed Financial Proposal and proposal received after the deadline would be ground for rejection. 6

7 Proposal Format: Informal Apprenticeship training program Title of the project Implementing agent Contact Address including phone, fax and Duration of the project Date of submission 7

8 1. Background and justification 1.1 Analysis of the problem (Maximum half-page) Identify key problems Write problem statement Identify national initiatives, available resources and opportunities Analyse policy and institutes related gaps, etc. 1.2 Programme strategy (Maximum one and half page) How will you address the identified problems? Brief description of intervention Locations of intervention Duration of training program 1.3 Specific measures concerning relevant laws/act, training methodology, knowledge management, inclusion and social dialogue (Maximum 200 words) 1.4 Sustainability (Maximum 300 words) Will this program continue after the funding for this project has completed? How? How enterprises/stakeholders will contribute to this training program and to its running in future after funding from B-SEP project 8

9 2. Target groups 2.1 Intended Beneficiaries. 2.2 Direct Recipients Intermediate partner groups Workers and Employers organizations Governmental and non-governmental organizations/departments 9

10 3. Institutional framework 3.1 Implementing Agent (Maximum 1 page) Organizational structure Key areas of expertise Staffing Award or recognition Certification/licence 3.2 Collaborating Institutions (For example BMET, BEF, ISC, Employer s organizations, etc.) 4. Objectives 4.1 Development objective 4.2 Immediate objective 10

11 5. Major outputs and activities 5.1 Outputs OUTPUT 1: OUTPUT 2: OUTPUT 1.1: OUTPUT 1.2: OUTPUT 2.1: OUTPUT 2.2: 5.2 Activities Objective Nº 1:.. Output 1.1 Activity 1.1.1: Activity 1.1.2: Activity 1.1.3: Objective Nº 2: Output 2.1: Activity 2.1.1: 6. Indicators OBJECTIVE OBJECTIVE 1: INDICATORS OF ACHIEVEMENT MEANS OF VERIFICATION OBJECTIVE 2: Implementation Agreement Summary Outline (version 1.0 (EN) ) 11

12 7. Planning, monitoring & evaluation arrangements 7.1 Planning 7.2 Monitoring 7.3 Evaluation 8. Inputs 8.1 Inputs by the ILO: 8.2 National or Local Inputs 12

13 9. Budget Budget Sheet In Agreement Currency: (Please add detail budget, if necessary) SL Major Activities No. of Unit 1. Project Management and support Cost 1.1 Days/ Month Unit Cost in BDT Total Sub-total 1 2. Logistics cost for organization apprenticeship program Sub-total 2 3. Skills Training support cost (on the job and off the job) Sub Total 3 4. Service Charge 4.1 Service Charge (Sub-total 2 and 3) Sub-total 4 Grand total Total: (USD) 13