Financial There are no financial delegations for this role Staff There are no staffing delegations for this role. Not applicable for this role

Transcription

1 POSITION DESCRIPTION Team Position Title Reports to Project Office Project / Change Manager Manager, Project Office Role Summary Purpose of the Position Your position works principally within the department or service specified above, however you may be required to undertake duties in other areas of the organisation which promote the efficient and effective operation of Whanganui District Health Board which reasonably fall within the general parameters of this position. Primarily the implementation of : Regional Clinical Portal Phase 2 Clinical Portal Forms webpas Phase 2 within WDHB using effective project and change management processes. Supporting the Manger, Project office with the delivery of key regional and local projects. Direct Reports There are no direct reports for this role Delegated Authorities Registration/ Scope of Practice Financial There are no financial delegations for this role Staff There are no staffing delegations for this role Not applicable for this role Project / Change Manager Page 1 of 7

2 Project / Change Manager Page 2 of 7

3 My role responsibility This role is primarily accountable for the project and change management for the implementation of the following regional applications within WDHB : Regional Clinical Portal Phase 2 Clinical Portal Forms webpas Phase 2 Supporting the Manger, Project office with the delivery of other key regional and local projects. Key Performance Indicators Key Accountabilities Tasks (Key areas of your focus) (How you achieve) Delivery of Projects Successful project completion on time, within budget within agreed variances and specifications; with no major unresolved issues outstanding Responsible for the coordination and direction of resources assigned to the project Chair meetings specific to the delivery of the project artifacts Initiates relevant working groups to support regional working group in the development of requirements for identified functionality. Lead regional application functionality assigned to WDHB Manage the implementation off the new functionality. Performance Indicators (How you will be measured) Compliance with WDHB project management methodologies Timely and accurate status reporting which defines progress, identifies risks and issues with strategies for their mitigation/resolution. Project documentation is complete and of a high standard Project resources utilization results in project being delivered on time Project progress against schedule and budget is on time with proven actions initiated when required Issues are identified, managed and escalated appropriately Project is delivered within timelines Working groups agenda s, minutes and decisions recorded. Management of key stakeholder relationships Undertake a detailed stakeholder analysis to understand all levels of stakeholders Develop a communications plan using all forms of communication to reach all stakeholders Demonstrates a sound understanding of the customers, their business and requirements Evidence of strong working relationships with key business and ICT staff to achieve project outcomes requirements Project / Change Manager Page 3 of 7

4 Develop an understanding of the business requirements Develop a strong working relationship with key stakeholders. Change Management Integrate change management functions into the project plans Work with clinicians to facilitate clinical pathways and protocols where applicable Identify key business and system processes within the organisation and identify how they will change Ensure process, tools and techniques are in place to assist the adoption of the new functionality Conduct organizational readiness assessments Continually assess progression of change readiness by stakeholder groups and refine or supplement the change management plans as required. Reporting Provide weekly status update on project and change management to Manager, Project Office for inclusion in steering group report Fortnightly reporting on issues Wellbeing, Health and Safety and risks. Comply with all safe work procedures, policies and instructions Report all incidents hazards and injuries to Manager, Project Office in a timely manner. User and key stakeholder feedback indicates satisfaction with project development, progress, completion, and associated communication. Change management plan is aligned to project plan Relevant processes are mapped, gap analysis documented, singed off and implementation plan completed Organizational readiness assessments completed and acted on Positive acceptance of new functionality by users Communication plan includes change management functions and plans. Reports are provided on time and in the format requested Completed the WDHB Health and Safety Orientation Timely, full and accurate completion of accident and hazard forms if and when required. Project / Change Manager Page 4 of 7

5 My Capability & Personal Qualities To be effective and succeed in this role it is expected that you will have the following proven capabilities: Project management experience in a leadership role IT related project management experience understanding of Lean or other service improvement methodology will be advantageous experience of managing teams of staff with varying experience and knowledge. sound knowledge of the principles of people management with an understanding of the importance of encouraging team work and motivating others. good general computer skills (Microsoft Project, Microsoft Office, etc.) experience of health sector ability to manage Project risks, issues and implement subsequent changes including the change process and costing of the changes. pragmatic sound judgement, and curious nature ability to build rapport quickly; networking to maintain and develop effective working relationships commitment to the development of a customer service culture uses verbal and written communication skills effectively, listens actively and shares relevant information builds a logical approach to address problems or opportunities or manage the situation at hand by drawing on own knowledge and experience base and calling on other references and resources as necessary makes the best use of time available, allocating the right time to the right activities, assigning priorities to tasks based on an understanding of importance and urgency requirements accepts full responsibility for self and contribution as a team member; displays honesty and truthfulness; confronts problems quickly; displays a strong commitment to organisational success uses initiative to identify what needs to be done and takes action to achieve standards of excellence beyond job expectations works effectively in partnership with others, maintaining a positive open and objective attitude towards others in achieving objectives actively addresses conflicts by focussing on the issues at hand to develop effective solutions when disputes or disagreements occur demonstrates an open-minded approach to understanding people regardless of their gender, age, race, national origin, religion, ethnicity, disability status, or other characteristics; treats all people fairly and consistently; effectively works with people from diverse backgrounds by treating them with dignity and respect commitment to the Treaty of Waitangi and Whanau Ora principles a valid driver s license Prince 2 or other project management qualification would be advantageous but not mandatory good knowledge of the health sector will be advantageous has a strong bias for action and making things happen in a pragmatic and effective way comfortable with ambiguity and managing the complexities that come with having both functional and operational leaders. Project / Change Manager Page 5 of 7

6 My Relationships to Nurture It is the responsibility of each WDHB employee to establish and maintain positive, healthy, collaborative and constructive partnerships with leaders, managers, clinicians, support staff and administrators and relevant external networks; stay abreast of, and contribute to local, regional and national health care activities and initiatives. Internal Chief Medical Officer Application steering groups chairs and members ICT Staff Subject Matter experts Operational managers and team leaders WDHB Staff External TAS project managers Regional working groups Regional DHBs My Wellbeing, Health & Safety Physical Attributes Safety starts with each of us: No business objective will take priority over health and safety Most incidents are preventable While management have ultimate accountability, each of us is responsible for our own health & safety as well as that of our colleagues, patients, visitors and contractors Every individual should feel safe in their workplace It is everyone s responsibility to work safely. This requires us to be proactive, flexible and resilient; anticipate hazards and events and resolve risks and hazards yourself if that s the right thing to do speak up so that we can resolve this as a team report all health and safety concerns if you re not sure what to do refer to the relevant policy and procedure Our people prevent incidents and determine whether we work safely. Our people therefore are the solution to ensure as many things as possible go right, that we learn from events and adjust the way we work for the conditions. Staying safe only succeeds because individuals and teams adjust to and meet the conditions at work Each of us is responsible to take care of ourselves and each other so we can take care of others. We will make all reasonable efforts to provide a safe and healthy work place for all, including persons with disability. Every effort has been made to outline requirements clearly. If a potential applicant has uncertainties about their ability to fulfill these physical requirements, enquiry should be made whether it would be possible to accommodate a particular issue by obtaining advice from Occupational Health Unit/Infection control team. Project / Change Manager Page 6 of 7

7 Hearing and speech sufficient to communicate with clients and co-workers enabling direct and telephone, communication and hear emergency alarm. Manual dexterity sufficient to file and retrieve records, operate computer and use clerical items such as a pen and scissors. Ability to stand, walk, sit, stretch, twist, bend, climb, frequently lift / move weights up 15 kilograms and infrequently lift / move weights over 15 kilograms. Ability to move about the Wanganui Hospital and throughout Whanganui District Health Board Campus to undertake the necessary duties of the role. Ability to undertake repetitive activity throughout the day including filing and retrieval of records at low and high levels as well as some computer data entry. Visual to read accurately, write/record, use computer, enabling accurate performance of essential job duties. Approved: Manager Date 17 April 2018 Accepted: Employee Date Project / Change Manager Page 7 of 7