Internship Program (ITP)

Transcription

1 Please sign attendance sheet BM0089 Internship Program (ITP) 3 Sep 9 Nov 2018 (10 weeks) 1

2 What is ITP? Module Code: BM0089 Module Name: Internship Programme Credit points: 10 Attachment to a local business or government Performance will be evaluated with a grade, similar to other modules Undergo a training plan & activities to meet specific learning outcomes 2

3 Internship Learning Outcomes Upon successful completion of this module, the student would: 1. Demonstrate the application of knowledge and skill sets acquired from the course and workplace in the assigned job function/s 2. Solve real life challenges in the workplace by analysing work environment and conditions, and selecting appropriate skill sets acquired from the course 3. Articulate career options by considering opportunities in company, sector, industry, professional and educational advancement 3

4 4. Communicate and collaborate effectively and appropriately with different professionals in the work environment through written and oral means 5. Exhibit critical thinking and problem solving skills by analysing underlying issue/s to challenges 6. Demonstrate the ability to harness resources by analysing challenges and considering opportunities 4

5 7. Recommend ideas to improve work effectiveness and efficiency by analysing challenges and considering viable options 8. Demonstrate appreciation and respect for diverse groups of professionals by engaging harmoniously with different company stakeholders 9. Exhibit professional ethics by displaying positive disposition during internship 5

6 Importance of Internship COMPULSORY Core Module for all SBM final year students Consequence of Fail grade means Repeat and Delay in graduation. May need to pay another semester fees Poor grade may affect employment opportunity 6

7 Mentors Industry Internship Mentor (IIM) your workplace supervisor Guides and mentors you at the office especially on your work, duties and responsibilities. Student Internship Mentor (SIM) your lecturer Guides and mentors you on the internship in general, especially your attitude, behaviour, posture and expectations. Seek advice from them whenever you need. 7

8 Assessment Assessment Criteria % Students are assessed on the following areas: Workplace 40 Work Ethics and Professionalism (10%) Professional Proficiency/ Quality of Work Outcomes (10%) Communication & Teamwork (10%) Independent Learning Skills (10%) Log Documentation 10 Content (5%) Timeliness (5%) Reflection 10 Reflection to include key learning points, suggest areas of improvement, learning from work environment, insights on individual s strengths, interests, values, personality, skills and weaknesses. ITP Report 20 Structure & organisation of report (5%) Language (5%); Contents (5%), training description (5%), analysis of training (5%), recommendations for improvement (10%), conclusion & reflection on career opportunities(5%). Presentation 20 Organisation (5%) Presentation Skills (5%) Ability to answer questions (10%)

9 Workplace Assessment (40%) Work Ethics and Professionalism (10%) Professional Proficiency/ Quality of Work Outcomes (10%) Communication & Teamwork (10%) Independent Learning Skills (10%) Average of 2 assessments: At Week 5 At Week 10 9

10 Student elog (10%): every week Description of your duties, tasks or projects assigned Problems encountered and solutions, if any. Identify the diverse range of people that you worked and your interactions with them Not bullets Every Week: a. Send elog and reflection (by attachment) to your IIM for comments b. Send to your SIM and upload this to Blackboard 10

11 Reflection (10%): every week Includes the following: What you learnt in the week Suggestions for your improvement Your strength, interests, values, personality, skills, weakness (Submitted together with e-log document) 11

12 E-Log/Reflection Document

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14 Internship Report (20% ): end of ITP Internship Report (1,500 to 1,800 words) Brief overview of company Brief description of duties and responsibilities Details of special projects / assignments Analysis of training experience Recommendations for improvement Conclusion and overall summary Annex 1 (200 words): education & career opportunities Annex 2 (200 words): portfolio (job-related skills acquired) IMPORTANT Marks will be deducted for late submission of the ITP report. 14

15 Student Presentation (20%) Presentation to your IIM and SIM During last 2 weeks of internship (at the workplace) 10 minutes presentation and 10 minutes Q&A Suggestions of presentation content: What you learnt Your insights (examples): Help in deciding future plans eg studies and / or career? Which industry? Your strengths? Any role model in company? What excites you in your internship? 15

16 ITP info in Blackboard Internship Learning Outcomes and Instructions ITP Leave of Absence Form Print and update absence info Student s Undertaking Print and sign, and pass to your SIM (before start of internship) Weekly Report ITP your elogbook. Submit in BB. Rubrics of assessment 16

17 Marks (%) Grades Grade Awarded Remarks 80 & above A Student s performance way exceeds requirements, has an exemplary work attitude & is clearly outstanding B Student s performance fully meets requirements and sometimes exceeds expected results. Has a good work attitude C Student s performance meets almost all requirements, but there are areas for improvement. Has a good work attitude D Student s performance just meets minimum requirements, but may require coaching, guidance and directions. Overall willing to learn. Below 50 F Student s performance fails to meet minimum requirements, has a poor attitude and is clearly not acceptable. Student is deemed to have sat & failed ITP. 17

18 Resources for interns Resources to help during internship Available to students in Student ITP portal 18

19 Failing internship You fail the module if: Overall score is less than 50 marks Company terminates your internship SBM withdraws your internship Consequences: Receives Fail grade / appears in transcript Repeat module Pay tuition fees for another semester Delay in graduation 19

20 Misconduct: recent examples Falsify company data Absent without valid reasons ( MIA ) Overall poor work attitude and performance Insubordination Not punctual for work Divulge company info to relatives / friends and social media (staff card example) Inappropriate use of staff privileges Some cases have resulted in discipline and termination of internship. 20

21 Internship Allowance Allowance not salary Determined and paid by EITP Company Varies from company to company and industry to industry 21

22 Insurance NYP student insurance schemes: Work Injury Compensation (WIC) Group Personal Accident Insurance (GPA) Group Hospitalisation and Surgical Insurance (GHSI) Info in NYP website and in Blackboard (look inside your module folder). Inform your parents / guardians / next-of-kin of insurance provided by NYP. Contact your SIM immediately if you are injured at the workplace and/or if you need to make insurance claims. 22

23 What your company expects of you Quality Work Delivered on time Positive attitude Willingness to learn Communicate well Be a team player Be flexible 24

24 Attitude, Behaviour, Expectations No annual leave MC: Alert your IIM and SIM by phone/sms in the morning, and to update them after visit to doctor MC must be submitted to IIM and a photocopy for SIM. Overtime work (not just staying beyond working hours on your own) Overtime pay - determined by company policy Many companies give time off instead 25

25 Attitude, Behaviour, Expectations Company info check out the company website and location in advance. Punctuality very important Dress code follow company s dress code, including their dress down days. Medical problems (e.g. asthma etc) - highlight their condition to the school as soon as possible. Medical report / support from your doctor is required. Frequent and long MCs If you need to be on long MCs of more than 2 days, please inform your SIM. May affect your grades. Forging of MCs Act of dishonesty. Student will be subjected to disciplinary action and terminated from ITP immediately. 26

26 Attitude, Behaviour, Expectations Keep to company s office hours, lunch hours, tea breaks etc. No online chatting / sms / headphones during working hours. No uploading of photos or videos online about the company or your work environment. No social media on company or your work. If you have any problems during your ITP, consult your SIM. 27

27 Workplace environment Workplace diversity: respect for people of other races, religions, cultures, etc Ethical issues: lying, dishonesty Sexual harassment: sexual advances / favours verbal abuse: unkind, rude, vulgar words Inform your SIM immediately. Be careful of: Accepting rides/gifts from staff (esp alone) Going out with staff after office hours (esp alone) Giving blog accounts or accepting FaceBook invitations 28

28 Possible Stresses at the Workplace Uncertainty: what are required, what to do Clarify tasks as soon a possible. Take notes at meetings (bring a notebook). Criticism: work, behaviour Adopt the culture, working style and pace of your company. Work difficulty: not able to perform tasks assigned Ask your IIM or colleagues. Read up. Check module notes. Workplace diversity: cultural, educational and background differences Workload: too much, too little Embrace diversity and differences (not just tolerate). Learn to work together. Communicate well. Too much work: really too much or are you ineffective? Share with IIM or SIM. Too little: Is your work up to standard, and timely? Share with IIM or SIM. 29

29 Your ITP assignment Week beginning 21 Aug check ITP company assignment You must contact your SIM assigned for a personal briefing. Find out more about the company (web site), check their location so you will not be late on the first day of reporting. 30

30 URL student url Web site address: user name: NYP admission number password: NYP admission number + last 4 characters of NRIC for Singapore NRIC, the last 4 characters include the last alphabet. if student is using Malaysian ID etc, the last 4 numbers URL - information of allocated ITP company / SIM URL - submission of feedback Download elogbook here. 31

31 After internship ends on Friday 9 Nov 2018: By 16 Nov 2018 noon (the following Friday): Submit ITP report to your SIM (with MCs and other relevant documents) Marks will be deducted for late submission. Complete the COMPULSORY e-student feedback on ITP company and your SIM at the ITP website. Look for ITP Student feedback icon User Name : NYP Adm No. Password : NRIC No. (full NRIC No in caps) 32

32 Person to Contact If you have questions, please contact: Your assigned School Internship Mentor - an SBM lecturer Your Course Manager ITP Module Coordinator: Mr Raymond Wong, Room C214 raymond_wong@nyp.edu.sg /

33 All the best in your internship. 34