BSCI Audit Summary Report

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1 NAME OF THE PRODUCER : WENZHOU CHAOLIU INDUSTRY CO. LTD. DBID : DATE OF THE AUDIT : 08/04/2015 All rights reserved. No part of this publication may be reproduced, translated, stored in a retrieval system, or transmitted, in any form or by any, means electronic, mechanical, photocopying, recording or otherwise, be lent, re-sold, hired out or otherwise circulated without the FTA s consent. Foreign Trade Association (FTA), The English version is the legally binding One.

2 Producer Information Name of producer : Wenzhou Chaoliu Industry Co. Ltd. DBID number : Audit ID : Address : No. 52, Defeng Road,Xianyan Industry Zone,Ouhai District,Wenzhou Province : Zhejiang Country : China Management Representative : Contact person: Mr. Han Qiang Juicedan Xie Sector : Non-Food Industry Type : Textiles, clothing, leather Product group : hangbags, belts and shoes Product Type : Shoes Audit Details Type of audit : Full Audit Re-Audit Sub type of audit : Combined audit Special investigation- RUC Audit date : 08/04/2015 Audit Duration : Audit methodology : Industrial Primary Production Special investigation- Other Unannounced/ Semiannounced Auditing Company : Auditing Company Branch : Auditing company address : Lead Auditor Name(SA8000 Certificate Number) : Team Member Name(SA8000 Certificate Number) : TUEV Rheinland TUV Rheinland China No.199 Kezhu Road, Guangzhou Science City,,,, Gary Lu (AD10533) Audit Results for Part B tier I Total Score Part B tier I: Good Improvements Needed Non-Compliant Total Number of deviations in crucial questions : 0 / 35 Agreed date for closing the Corrective 08/04/2016 Action Plan ( If applicable ) : Contingencies to be reported : Aborted Partially Conducted Combined With Other Systems Desktop Review Others Audit Results for Part B tier II (Only relevant if Primary Production Methodology is used) Please refer to section "Sampled Units I" and "Audit Sample CAP B" questions are not marked as crucial. found in questions marked as crucial. Good Improvements Needed Non-Compliant Under Grace Period Minor deviations are identified in no more than 2 questions per chapter; these Deviations are identified in less than half of the total number of questions per chapter. No deviations are Deviations are identified in half or more of the total number of questions per chapter. One deviation in a question marked as crucial is sufficient to assess the entire chapter as non-compliant. Not Available Page 2/15

3 Audit Master Data Part A For more details of the company, see complete Master Data in the on-line Audit Report Name of producer : Address : General information on the Producer Wenzhou Chaoliu Industry Co. Ltd. No. 52, Defeng Road,Xianyan Industry Zone,Ouhai District,Wenzhou Year of foundation : 1997 Legal status : Limited Company Turnover (in euros ) : Main contact person : Language spoken : Juicedan Xie Chinese Valid GlobalG.A.P Certificate : Yes No Other Social audit : Yes No Social audit name : (Lifeng)Client social audit Auditors notes Producer s background Wenzhou Chaoliu Industry Co. Ltd. Located at No. 52, Defeng Road, Xianyan Industry Zone, Ouhai District, Wenzhou, Zhejiang, China. There are total 1 block of production buildings, 1 block of office building, 1 block of dormitory building located within the boundary. According to the provided Real Property Certificates, all buildings were owned by the auditee. Chapter B.1. Management Practice B.10. Health and Social Facilities B.11. Occupational Health and Safety (OHS) B.12. Dormitories (if not applicable, go to B.13) B.13. Environment B.2. Documentation B.3. Working Hours Chapter summary Chapter Summary Mr. Han Qiang, The vice Manager was responsible that the BSCI social requirements are met. As claimed by factory representative, there was neither sub-contractor nor outsourcing service supplier used. First aid kits were provided in each workshop. Sufficient clean toilets were provided, canteen was provided for employees. During plant tour, it was found that proper personal protective equipments were provided with proper warnings. The fire early warning system was installed and inspected monthly. Sufficient fire extinguishers and fire hydrants were installed and inspected monthly. Evacuation routes were not blocked and evacuation plans were posted at each floor. Emergency lights and exit marks were installed properly and inspected monthly. There was 1 block of 7-storey buildings used as dormitory, which was separated from production area and warehouse area. 172 employees were living in the provided dormitory. Female and male employees were arranged to live at different rooms. At least 3 m2 for each worker. Toilet and shower facility was provided sufficiently and kept clean and functional. Fire fighting facilities were provided in dormitory area. Hazardous waste was collected by qualified body. Necessary official approvals and license were available. Personnel file with ID card copies and labor contract was kept. Electronic data processing system was used to record the attendance. Pay slip was issued to workers. As per factory representatives and confirmed through worker interviews, there was no pregnant case collected in past one year. Work rules were available and make available for workers. Health and safety training was documented. Normal working hour is 8 hours per day and 5 days per week. Only one shift was arranged, working hours: 7:30~11:30, 13:00~17:00, and if needed, overtime started from 18:00 to 20:00. Time records from April 2014 to 08 April 2015 were reviewed randomly. Time records for 12 workers from different workshop were random selected for review. Electronic data processing system was accessed. Maximum 2 hours overtime per day, maximum 12 hours overtime per week and 1 day off after 6 days consecutive working days was guaranteed. During the worker interview, workers confirmed that they worked overtime voluntarily. Legal minimum wage was RMB1470/month before 01 August 2014 and RMB1650/month since 01 August Payrolls from April 2014 to March 2015 were reviewed randomly. Payrolls for 12 workers from different workshop were random selected for review. As shown in the payroll and verified through worker interviews, wage was calculated at monthly rate. questions are not marked as crucial. found in questions marked as crucial. Good Improvements Needed Non-Compliant Under Grace Period Minor deviations are identified in no more than 2 questions per chapter; these Deviations are identified in less than half of the total number of questions per chapter. No deviations are Deviations are identified in half or more of the total number of questions per chapter. One deviation in a question marked as crucial is sufficient to assess the entire chapter as non-compliant. Not Available Page 3/15

4 B.4. Compensation B.5.1. Child Labour B.5.2. Young Workers B.6. Forced Labour / Disciplinary Measures / Prison Labour B.7. Freedom of Association and Collective Bargaining B.8. Discrimination, Harassment and Abuse B.9. Working Conditions Overtime work was compensated legally. As shown in the payroll, paid annual leave and paid holidays were provided. In Employee Handbook, paid annual leave, statutory holiday, sick leave, marriage leave, maternity leave and funeral leave were defined. A document was endorsed by Wenzhou Lucheng District Labor & Social Insurance Bureau on 19 March 2015 to prove the purchasing had complied with local requirement. Endowment insurance was provided for 48 employees, Industrial injury insurance was provided for 196 employees, Birth insurance was provided for 48 employees, Unemployment insurance was provided for 48 employees, Medical insurance was provided for 48 employees. Wages were paid by cash within 5 days after the end of the calculation period. It was verified through worker interviews. There was no child labour identified during document review, plant tour and worker interviews. There was no young labor identified during document review, plant tour and worker interviews. It was verified through worker interviews that there was no prison labour or forced labour. During plant tour, it was observed that workers were working without pressure. Disciplinary measures were all reasonable: Verbal warning, warning letter and termination. Right of association or collective bargaining was not restricted. There was no trade union existed. Mr. Zhang Yi and Ms. Chen Xiangliang were elected as employee representatives on 10 May Workers could raise the suggestion through supervisors, HR Department or suggestion box or worker representative. It was verified through worker interviews. Workers came from different provinces of China. During worker interviews, it was found that there was no unequal, abuse, unusual disciplinary practices, and there were no preference on the religion, origin, political affiliation or age. Buildings were maintained in good situation. Working environment was clean, overall conditions of the workshop as well as the factory building were found acceptable. questions are not marked as crucial. found in questions marked as crucial. Good Improvements Needed Non-Compliant Under Grace Period Minor deviations are identified in no more than 2 questions per chapter; these Deviations are identified in less than half of the total number of questions per chapter. No deviations are Deviations are identified in half or more of the total number of questions per chapter. One deviation in a question marked as crucial is sufficient to assess the entire chapter as non-compliant. Not Available Page 4/15

5 Part B - Overall Summary Chapter B.1. Management Practice B.2. Documentation B.3. Working Hours B.4. Compensation B.5.1. Child Labour B.5.2. Young Workers B.6. Forced Labour / Disciplinary Measures / Prison Labour B.7. Freedom of Association and Collective Bargaining B.8. Discrimination, Harassment and Abuse B.9. Working Conditions B.10. Health and Social Facilities B.11. Occupational Health and Safety (OHS) B.12. Dormitories (if not applicable, go to B.13) B.13. Environment Total Full Audit Results (28970 and 08/04/2015) G IN NC NA % Good Improvements Needed Non-compliant Under Grace Period Not Applicable Not Rated Minor deviations are identified in no more than 2 questions per chapter; these questions are not marked as crucial. Deviations are identified in less than half of the total number of questions per chapter. No deviations are found in questions marked as crucial. Deviations are identified in half or more of the total number of questions per chapter. One deviation in a question marked as crucial is sufficient to assess the entire chapter as non-compliant. Not Available Requirements do not match to the company structure Only applicable for re audits; if a question was rated + in the previous full audit or re-audit the auditor will mark the question NR Page 5/15

6 In House Production Structure Department Function in production Number of Workers Number of shifts From Shift 1 To From Shift 2 To From Shift 3 To Finances Finances 8 1 7:30 AM 5:00 PM Mgmt/General Admin Mgmt/General Admin :30 AM 5:00 PM Production Lasting :30 AM 5:00 PM Sales Sales :30 AM 5:00 PM Warehouse Warehouse 8 1 7:30 AM 5:00 PM Quality Control Quality Control 8 1 7:30 AM 5:00 PM Product Development Product Development :30 AM 5:00 PM Production Cutting 7 1 7:30 AM 5:00 PM Production Sewing :30 AM 5:00 PM Services Purchasing 8 1 7:30 AM 5:00 PM In House employment Structure at the time of the audit Total number of workers : 196 Male Female Permanent workers 114 Permanent workers 82 In management position 22 In management position 15 On probation 0 On probation 0 National migrants 98 National migrants 61 Salaried workers 114 Salaried workers 82 Temporary workers (odd jobbers) 0 Temporary workers (odd jobbers) 0 Apprentices 0 Apprentices 0 With disabilities 1 With disabilities 0 Cross-border migrants 0 Cross-border migrants 0 Production based workers 92 Production based workers 67 Pregnant 0 On maternity leave 0 Page 6/15

7 Outsourced structure Unit Wenzhou City Zhiguo Trading Company Limited Wenzhou City Yuexi shoes Function in the chain Contact person Business relation -ship since subsupplier Mr. He 2010 material Co. ltd. Wenzhou Zhenping shoes subsupplier Mr. Wang 2009 material Co. Ltd. Location/ Address Address City State Country Ouhai District WenzhouZhejiang China subsupplier Mr. Li 2011 LongwanWenzhouZhejiang China Ouhai District WenzhouZhejiang China Distance to the company in km Main product Certificates and social audits (if applicable) Number of workers Part of the ISMS (if applic -able) Part of the audit sample Accessories N/A 0 No No Shoes N/A Material 0 No No Shoes N/A Material 0 No No Page 7/15

8 Dormitories (if applicable) Dormitory Id If dormitories are provided, please fill in the address for each location or type "N/A" if not applicable address city state country Number of individuals living in the dormitories provided by the company Number of families living in the dormitories provided by the company Number of sqm/individual No. 52, Defeng Road, Xianyan Industry Zone, Ouhai District, Wenzhou Zhejiang China Page 8/15

9 Corrective Action Plan (CAP) B Chapters and Subchapters Crucial Score CAP B.3. Working Hours B.3.4. Working hours No ( - ) [Minus] Responsible Person Deadline date In accordance with BSCI social requirements (B.3.4) and the PRC Labor Law article 41, factory overtime working weekly should not exceed 12 hours and monthly should not exceed 36 hours. It was noted that all workers in lasting workshop monthly overtime exceeded 36 hours in partial months. (such as monthly overtime 56 hours in August and 50 hours in September 2014) 按照 BSCI 的要求 (B.3.4) 和 中华人民共和国劳动法 第 41 条, 工人加班时间每周不应超过 12 小时, 每月不应超过 36 小时. 所有成型车间的工人部分月份加班时间月超 36 小时, 如 2014 年 8 月份加班时间达到 56 小时, 9 月份达到 50 小时. It s recommended that factory overtime working monthly should not exceed 36 hours. 建议工厂加班时间每月不应超过 36 小时. Mr. Han Qiang 08/04/2016 Chapter Score Good Improvements Needed Non-Compliant Number of deviations in crucial questions 0 of 3 Fulfillment Percentage 80.00% B.11. Occupational Health and Safety (OHS) B Risk Assessment and Monitoring B Training B Accident and Emergency Procedures Good Improvements Needed Non-compliant Under Grace Period Not Applicable No No No ( - ) [Minus] ( - ) [Minus] ( - ) [Minus] In accordance with BSCI social requirements (B ), the facility should be conducted the risk assessment for transmittable and nontransmittable diseases. It was noted facility did not conduct the risk assessment for the transmittable and non-transmittable diseases. 按照 BSCI 的要求 (B ), 企业应对可传播疾病和不可传播疾病进行风险评估 评估发现企业没有对可传播疾病和不可传播疾病进行风险评估. It s recommended that facility should conduct risk assessment for the transmittable and non-transmittable diseases. 建议企业应对可传播疾病和不可传播疾病进行风险评估. Mr. Han Qiang 08/04/2016 In accordance with BSCI social requirements (B ) and Fire Prevention Regulation for Organ, Group and Enterprise article 40, the evacuation/fire drills should be regularly (at least annually) carried out. It was noted that no fire drill was conducted for dormitory area in recent one year. 按照 BSCI 的要求 (B ) 和 机关 团体 Mr. Han Qiang 企业 事业单位消防安全管理规定 第 40 条, 工厂应定期 08/04/2016 ( 每年不少于一次 ) 进行消防演习. 工厂在最近一年内未进 行宿舍区的消防演习. Regularly (at least annually) fire drill should be conducted, and the relevant fire drill plan, photos and reports should be maintained for review. 至少每年应进行一次消防演 习, 且其照片, 计划和总结报告应保留 In accordance with BSCI social requirements (B ) and Article 2-7 of Warning Sign in the Guidelines for Safety Signs and Usage GB Signs and warnings should be posted in the corresponding areas, and the color of warning signs for electricity should be yellow on background and black on the warning signs and boundary. It was noted that the warning signs marked on electricity connection box / area switch box / fuse box in the factory were not compliance to above requirement (the color of warning sign for electricity were white Mr. Han Qiang background and red boundary/warning signs). 按 08/04/2016 照 BSCI 的要求 (B ) 及安全标志及其使用导则 (GB ) 2-7 条所要求, 应在相关区域张贴标语 和警告, 警告标识的背景应为黄色, 边框和符号为黑色 在评估中发现所有的开关盒和电箱均有用电警告标识, 但 其相关的颜色不符合要求 ( 其背景是白色的, 边框和警告 符号均为红色的 ) It is recommended that management adopt practices and controls to Not Rated Minor deviations are identified in no more than 2 questions per chapter; these questions are not marked as crucial. Deviations are identified in less than half of the total number of questions per chapter. No deviations are found in questions marked as crucial. Deviations are identified in half or more of the total number of questions per chapter. One deviation in a question marked as crucial is sufficient to assess the entire chapter as non-compliant. Not Available Requirements do not match to the company structure Only applicable for re audits; if a question was rated + in the previous full audit or re-audit the auditor will mark the question NR Page 9/15

10 ensure that all electricity devices and circuit in the factory are marked with appropriate warning signs to avoid electric shock. 建议企业在用电的设备和相关线路处贴上合适的用电警告标识 Chapter Score Good Improvements Needed Non-Compliant Number of deviations in crucial questions 0 of 6 Fulfillment Percentage 92.31% B.13. Environment B Environment No ( - ) [Minus] In accordance with BSCI social requirements (B13.5), company should develop mechanisms to ensure reduction of emissions. It was noted that the factory did not establish mechanisms to ensure reduction of emissions. 按照 BSCI 的要求 (B.13.5), 公司应建立机制确保减少气体排放 工厂未建立减少气体排放机制 It s recommended that factory should establish mechanisms to ensure reduction of emissions. 建议工厂建立减少气体排放机制 Mr. Han Qiang 08/04/2016 Chapter Score Good Improvements Needed Non-Compliant Number of deviations in crucial questions 0 of 0 Fulfillment Percentage 80.00% Total Audit Results for Part B Total Score Good Improvements Needed Non-Compliant Total number of deviations in crucial questions 0 of 35 Overall fulfillment percentage 95.93% Good Improvements Needed Non-compliant Under Grace Period Not Applicable Not Rated Minor deviations are identified in no more than 2 questions per chapter; these questions are not marked as crucial. Deviations are identified in less than half of the total number of questions per chapter. No deviations are found in questions marked as crucial. Deviations are identified in half or more of the total number of questions per chapter. One deviation in a question marked as crucial is sufficient to assess the entire chapter as non-compliant. Not Available Requirements do not match to the company structure Only applicable for re audits; if a question was rated + in the previous full audit or re-audit the auditor will mark the question NR Page 10/15

11 Part C: Audit Findings Chapter C.1. Policy C.2. Planning and Implementation C.3. Management Review C.4. Control of Subcontractors / Suppliers / Sub-suppliers C.5. Control of Homeworkers C.6. Compensation C.7. Child Labour C.8. Outside Communication Total Good Improvements Needed Not Applicable Not Rated Minor deviations are identified in no more than 2 questions per chapter; these questions are not marked as crucial. Deviations are identified in less than half of the total number of questions per chapter. No deviations are found in questions marked as crucial. Requirements do not match to the company structure Only applicable for re audits; if a question was rated + in the previous full audit or re-audit the auditor will mark the question NR Page 11/15

12 Workers Interview Sheet Workers Interview Sheet Workers Male workers number Female workers number % of the total workforce Total Workers aged < 18 years interviewed Apprentices interviewed Disabled persons interviewed Full time workers interviewed Part time workers interviewed Seasonal workers interviewed Migrant workers interviewed Pregnant workers interviewed Interview methods used Number of Individual interviews conducted # of people interviewed in Group(s) 6 # of Interviews conducted on site 12 # of Interviews conducted off site 0 Was an interpreter used? Yes No Language(s) used for worker interviews 6 Mandarin number (how many) No. of Essentials (If the number of rows is not enough, please add pages as needed and include with the interview attachments). 1 Normal working hours: 7:30-11:30, 13:00-17:00 and if needed, worked overtime at 18:00-20:00. Maximum 2 hours overtime per day. Sunday was guaranteed as the rest day. They worked overtime voluntarily and they could leave overtime arrangement with verbal informing. Wage was calculated by monthly rate. 150%, 200%, 300% of normal rate would be compensated for overtime on normal working days, Saturday and holidays. Wage was paid by cash with pay slip before 5th each month. Insurance was provided. IC card was used to record each IN/OUT time and was issued from the join date free of charge. Labor contract was signed when the worker joined. Two copies were signed and one copy was kept by the worker. ID card was kept by the worker and there was no deposit required. 2 Insurance was provided. Meal was provided free of charge. Dormitory was provided and free of charge. Drinking water was provided free of charge. PPE is free of charge. There was no fine deducted as disciplinary measures but only verbal warning. Workers could take personal break freely and resign freely. Workers could leave the factory after shift end. Right of association was not restricted. 3 They could raise the suggestions through the worker representative, team leader or suggestion box. Fire evacuation drill was conducted. There was no region discrimination. There was no strike in past years. Never observed any pregnant case in past one year. Meal was provided free of charge. Dormitory was provided and free of charge. Drinking water was provided free of charge. PPE is free of charge. 4 Body check was provided and free of charge. PPE is free of charge. There was no strike in past years. The worker working here without pressure. 5 Wage was calculated by monthly rate. Wage was paid by cash with pay slip before 5th each month. Insurance was provided. IC card was used to record each IN/OUT time and was issued from the join date free of charge. 6 Labor contract was signed when the worker joined. Two copies were signed and one copy was kept by the worker. ID card was kept by the worker and there was no deposit required. Insurance was provided. IC card was used to record each IN/OUT time. 7 Normal working hours: 7:30-11:30, 13:00-17:00 and if needed, worked overtime at 18:00-20:00. Maximum 2 hours overtime per day. Sunday was guaranteed as the rest day. They worked overtime voluntarily and they could leave overtime arrangement with verbal informing. Wage was calculated by monthly rate. 150%, 200%, 300% of normal rate would be compensated for overtime on normal working days, Saturday and holidays. Wage was paid by cash with pay slip before 5th each month. Insurance was provided. IC card was used to record each IN/OUT time and was issued from the join date free of charge. Labor contract was signed when the worker joined. Fire drill was conducted. 8 Only one shift was arranged in the factory. Normal working hours: 7:30-11:30, 13:00-17:00 and if needed, worked overtime at 18:00-20:00 in peak season. Maximum 2 hours overtime per day. Meal was provided free of charge. Dormitory was provided and free of charge. Drinking water was provided free of charge. PPE is free of charge. There was no fine deducted as disciplinary measures but only verbal warning. Workers could take personal break freely and resign freely. Workers could leave the factory after shift end. Right of association was not restricted. Good Improvements Needed Not Applicable Not Rated Minor deviations are identified in no more than 2 questions per chapter; these questions are not marked as crucial. Deviations are identified in less than half of the total number of questions per chapter. No deviations are found in questions marked as crucial. Requirements do not match to the company structure Only applicable for re audits; if a question was rated + in the previous full audit or re-audit the auditor will mark the question NR Page 12/15

13 Good Improvements Needed Not Applicable Not Rated Minor deviations are identified in no more than 2 questions per chapter; these questions are not marked as crucial. Deviations are identified in less than half of the total number of questions per chapter. No deviations are found in questions marked as crucial. Requirements do not match to the company structure Only applicable for re audits; if a question was rated + in the previous full audit or re-audit the auditor will mark the question NR Page 13/15

14 Child and Young Workers Record Sheet No Data Available for >Child and Young Workers Record Sheet Good Improvements Needed Non-compliant Under Grace Period Not Applicable Not Rated Minor deviations are identified in no more than 2 questions per chapter; these questions are not marked as crucial. Deviations are identified in less than half of the total number of questions per chapter. No deviations are found in questions marked as crucial. Deviations are identified in half or more of the total number of questions per chapter. One deviation in a question marked as crucial is sufficient to assess the entire chapter as non-compliant. Not Available Requirements do not match to the company structure Only applicable for re audits; if a question was rated + in the previous full audit or re-audit the auditor will mark the question NR Page 14/15

15 Overall Producer Pictures No Photos Available Page 15/15