ASSE III Fleet Safety Symposium Driver Training

Transcription

1 ASSE III Fleet Safety Symposium Driver Training

2 Managing Risk: A Long-standing Tradition 1897 Loomis Armored 1997 Loomis Fargo 2001 Loomis 1852 Wells Fargo Buffalo Bill Cody SAFETY WITH DISPATCH Wyatt Earp Wild Bill Hickok

3 Managing Cash in Society 20+ COUNTRIES 23,000 EMPLOYEES 6,800 VEHICLES

4 Our Values

5 Fleet Overview 127 Cars GVWR 3,000 lbs. 96 Pick-up trucks GVWR 4,900 lbs. 488 Vans GVWR 9,500 lbs. 278 Chevy cut away GVWR 12,300 lbs. 266 Sprinter Vans GVWR 11,000 lbs. 168 B-body units GVWR 18,000 lbs. 44 Panel trucks GVWR 19,500 lbs. 1,470 C-body units GVWR 25,500 lbs. 100 D-body u nits GVWR 32,000 lbs. 86 Bank trucks GVWR 52,000 lbs. Fleet size = 3,092 vehicles Daily routes = 2,100 Daily stops = 66,000

6 Hire the Best Stage 1 Stage 2 Stage 3 Essential Job Functions Completion of Loomis Application Face-to-Face Interview Previous Employment Verification Personal References Education Verification Motor Vehicle Records (36-mos) Criminal Records (7-yrs) Credit Check DOT Road Test Submit Package to Corporate Human Resources (Independent Assessment) Approval/Denial within 48-hours If approved Conditional Offer of Employment Extended Stage 4 Schedule Drug Screen If Negative Schedule DOT Exam Pre-Placement Agility Test Extend Formal Offer of Employment

7 Multiple risk factors, multiple approaches Loomis orientation training course 40-hour, in-cab orientation training Driver Aware Management street surveillance How s My Driving Drivers Performance Analysis System

8 Loomis Training Programs Material available in English/Spanish

9 Driver Performance Analysis System 4-part video training program with 100 questions total Part One: Driver & Traffic Knowledge Part Two: Traffic Perceptual Skills Part Three: Recognizing & Controlling Traffic Risk Part Four: Driver & Traffic Procedures DPAS is a crash prevention instrument, not a crash prediction instrument 68% is the mean score for the test population Recommended re-training is noted when outcomes are below scoring thresholds Deficient area(s) are improved upon during in-cab training evaluation

10 Loomis Driver Aware Training ESIS/Loomis Driver training program complete. Program components include DVD video training module Instructor training guide Student quiz Driver evaluation worksheet Program materials centrally managed for program integrity All employees (including instructors) must be recertified every 2-years Additional training segment covering mirror adjustment

11 Driver In-Cab - 4-day observation with qualified instructor - Each day corresponds to Driver Aware training principles

12 Safety Alert How s My Driving - Decal affixed onto all Company Vehicles - Calls are automatically transmitted - - Coaching/Counseling occurs with Driver - Branch response logged for tracking

13 Vehicle Maintenance Monthly preventive maintenance (regardless of mileage) Both pre & post trip inspection requirement Management monthly vehicle inspection

14 Driver Qualifications All Loomis employees must be DOT qualified regardless of driving frequency 3rd party manages for program integrity Branches can view items incomplete or due for renewal via web portal Escalations built in for noncompliance

15 MVR Point Policy (motor vehicle record) Applies to all employees operating company vehicles MVR pulled twice annually Point entries remain on drivers record 24-mos (rolling). 8-point max limit Violations in personal vehicles apply equally All accidents considered at fault unless documentation can prove otherwise Violations not on MVR apply equally e.g. red light camera etc. Training can lower points by -2 (must occur within 30-days of offense and can only be applied once per 12-mos) An 8-point violation is automatic termination

16 MVR Reviews DOT requires annual review of drivers Motor Vehicle Record Loomis goes above and beyond and reviews bi-annually 3 rd Party reviews all MVRs and scores for compliance with policy, violations are escalated to VP Safety Drivers are required to notify mgmt. within 72-hrs of any violation, DOT requires 30-day notification MVR are only as good as reporting e.g. reciprocity, driver schools etc.

17 Risk Index - Similar model as used by insurance companies for managing accepted risks - Provides Managers opportunity to focus risk efforts where most needed - Non-punitive approach - Responsibility on both parts; employee and manager to minimize risk - Factors include age, tenure, safety performance and completion of training

18 Monthly Health & Safety Training

19 Health & Safety Alerts

20 SmartDrive delivers the complete picture: Who What When Where Why 20

21 Up to 30-second videos: Critical to understanding 15 seconds before Trigger Point! 15 seconds after Speeding Erratic Driving Manual

22 Smart Recorder 120 ROAD-VIEW VIDEO 160 IN-CAB VIDEO Video Audio Speed Acceleration Location Cellular

23 The old ways had limitations CURRENT PROGRAM Monitoring / observing Ride alongs Classroom training Follow up surveillance Bottom line: Limited observations in the cab Safety improvement flat Captures real-world behaviors Un-biased documentation Prioritizes drivers and risk areas for coaching Validates other programs Bottom line: Accurate evaluation Quick response

24 First, we set out to improve seat belt usage We had a strict policy and training, but limited opportunity to validate usage Within six months, seat belt usage improved 68%???

25 Response: A fleet-wide training program Buckle Up Loomis campaign with SmartDrive videos Best practices based on observations Seat belt policy improvements

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28 This is what really matters.

29 SmartDrive is Deployed in 117 Sites Locations 970 Vehicles Locations 972 Vehicles Locations 97 Vehicles Current Branches (7 former Pendum) 336 Vehicles Locations (including Puerto Rico) 289 vehicles Location 10 vehicles Locations 10 Locations 33 Locations 13 Vehicles 119 Vehicles 306 Vehicles

30 Critical steps for deployment Employees Unions Supervisors Local Management Communication with all participants Coordination with existing safety programs

31 Post-accident loss investigations 3 rd party adjuster used for all crashes Assists with freezing facts, non-biased assessment

32 Million Miler Crash-Free Club Celebrating branch successes Numerous branches have achieved zero crashes

33 Loomis Integrity Line

34 Loomis Integrity Line

35 Question & Answer