Principles and Practices to Effect Positive, Sustainable Change May 7, 2018

Transcription

1 Principles and Practices Identify gaps on the Pathway to Change Get buy-in from the ranks Do a Force Field Analysis Conduct a Cultural Deep Dive Exercise Align leadership Create a guiding coalition. My Invitation to You Consider the content and identify three next steps Flourishing Consultants, LLC. All rights reserved. joyceschroeder@flourishingcultures.com

2 A A Pathway to to Change Moving to Action Discovery Trigger Choice Capability Buy-In Assess Vision Focus Plan Pathway to Change Activity Where are you? Select which one that best applies. Trigger Choice Planning Visioning Buy-In Capability Planning Where is your team? Select which one that best applies. Trigger Choice Planning Visioning Buy-In Capability Planning Balanced Approach to Change Content Process People Source: Anderson and Ackerman-Anderson 2018 Flourishing Consultants, LLC. All rights reserved. joyceschroeder@flourishingcultures.com

3 Force Field Analysis Driving Restraining Formula to Affect Change Driving Forces Restraining Forces What is? 2018 Flourishing Consultants, LLC. All rights reserved

4 How Organizational s are Formed Source: Edgar Schein Definition of Organizational Policies, procedures, values, initiatives Assumptions and beliefs that are formed by groups. These assumptions and beliefs are passed down to new members as the way we work around here. Source: Edgar Schein Neuroplasticity The brain changes as a result of experience Flourishing Consultants, LLC. All rights reserved. joyceschroeder@flourishingcultures.com

5 Thoughts Become Beliefs Neurons that fire together wire together. Hebb s Law Cultural Hazards Norms are the unspoken rules that are reinforced by the group. Assumptions are our explanations for how the world works. Deep Dive There's nothing wrong with enjoying looking at the surface of the ocean itself, except that when you finally see what goes on underwater, you realize that you've been missing the whole point of the ocean. Dave Barry 2018 Flourishing Consultants, LLC. All rights reserved. joyceschroeder@flourishingcultures.com

6 Cultural Deep Dive Policy, Procedure, Initiative, Value We don t do it when.... Why? Cultural Deep Dive We always do what s right and we act with integrity. We don t do it when.... We ve got a lot of deadlines Not really sure what to do in the moment My boss doesn t do the right thing No one ever gets in trouble Why? Getting the work done is more important We all know that the company is giving ethics lip service Cultural Deep Dive Exercise Instruction: Above the waterline, insert a policy, a program, a value or an initiative in your organization that is not producing the desired results. To determine the norms that undermine the desired state, complete the following sentence: We don t do it when..... List your responses. To get at the assumptions, determine the Why. Scribe your responses. Debrief Flourishing Consultants, LLC. All rights reserved. joyceschroeder@flourishingcultures.com

7 Leaders are Shapers of Leaders Cast a Big Shadow Management vs. Leadership Management Leadership Deals with details Deals with complexity Creates plans and budgets Organizes and staffs Directs, controls and solves problems Creates a vision Inspires, aligns and motivates people Solicits the input of others 2018 Flourishing Consultants, LLC. All rights reserved. joyceschroeder@flourishingcultures.com

8 Leadership Alignment Change Process Where we want to be Where we are now Future Present Transition How we are going to get there Roadblock Learn and adapt Establish a Guiding Coalition A team that keeps its eye on the journey from where you are now to where you want to be Responsible for implementation and sustainability Members can come and go. The team is stable Flourishing Consultants, LLC. All rights reserved. joyceschroeder@flourishingcultures.com

9 Next Steps Instructions: Reflect on the principles and practices we covered in this workshop. Identify three next steps. Report outs Flourishing Consultants, LLC. All rights reserved