executive acumen programme Leading to the ILM Level 5 Diploma in Leadership and Management

Transcription

1 executive acumen programme Leading to the ILM Level 5 Diploma in Leadership and Management

2 Our approach We are a passionate coaching company who aim to help everyone achieve their potential. Everything we do is underpinned by combining training with executive coaching. Research has shown that training alone on average increases performance by 22% while training and coaching combined increases performance by 88%. Recent changes to government funding have enabled high-level coaching to become more accessible than ever before. It is our intention to ensure that every business in the UK has the opportunity to develop the skills of their directors and managers, through accessing funded training combined with high-level executive coaching. 22% Training alone on average increases performance by 22% 88% Training and coaching combined increases performance by 88% 2

3 Solving your critical business challenges, giving you a return on your investment, whilst growing your talent and improving your business performance. We begin every programme by understanding a client s key challenges, each individual s precise needs to meet these challenges and what their idea of personal success looks like. Typical problems we help our clients overcome include: Aligning their managers and wider teams to the bigger picture to focus on their most important issues and biggest challenges Effectively driving change throughout the organisation Helping managers step up, be more accountable and solve their own problems Ensuring managers have well defined plans in place, with contingency plans for unexpected changes or underperformance Accessing the funding you are entitled to from government. If you are a levy payer, these programmes can be fully funded through the contributions you are making to your levy account. If you are a non-levy payer, the government will fund 90% of these programmes for you. 3

4 executive acumen programme The executive acumen programme is aimed at directors and senior managers in the private, public and voluntary sectors, ranging from small local SMEs to large national organisations. The programme uses directive content to develop new knowledge and skills, combined with non-directive coaching to ensure managers learn for themselves and apply new knowledge and skills effectively in the workplace. The programme begins with looking at your organisation s strategy, then depending on the person s role, they will either develop a strategic plan for the business or develop a detailed plan of how they will contribute to it for their area of the business. Developing an operational plan for their area of the business follows and the development of a high-performing team to deliver this then becomes the focus of their work with their Coach over the next 18 months. How the Programme Works Initial Guidance Initial Guidance is the first stage of the process. One of our Leadership and Management Coaches will meet with you to outline the programme, discuss the funding options available to you and answer any questions you may have. They will then conduct a training needs analysis with you and the potential learner, develop an individual learning plan and agree a suitable time for us to visit every six weeks to progress their learning. We will then agree the structure of fortnightly coaching, check eligibility and sign your learner(s) onto the programme. Fortnightly Telephone Coaching Every 2 weeks, a telephone or skype coaching call will be conducted with each learner to ensure that they are progressing well with their workplace projects. This will involve the learner sending through their work before the call and the Leadership and Management Coach ensuring that they are on track, helping them overcome any challenges they are facing and discuss any matters arising, course or business related. 4

5 Six Weekly Visits Your Leadership and Management Coach will visit your workplace every 6 weeks. Typically, a visit begins with a recap of the workplace project that was set at the last visit and the development of a new project for the next six weeks. At the end of each visit the Coach will complete a Plan, Review and Record document to ensure that you and your learner(s) know exactly where they are, what they have left to complete and the next steps in the learning are planned. They will also gain feedback from you and adjust the learning where required to ensure they are delivering the best learning styles and delivery methods to meet your precise needs. Account Management A dedicated Account Manager will contact you monthly to ensure that we gain impartial feedback. It is imperative that visits go ahead every six weeks to ensure that your learner(s) progress to achieve their qualification. Achievement of Diploma Your learner will achieve their ILM Level 5 Diploma in Leadership & Management when they have developed a portfolio of evidence that proves their competence, knowledge and understanding of their subject area. This will be validated internally by t2 group and then forwarded for external verification by an awarding body. End Point Assessment When you, your learner(s) and Coach both feel they are ready, the learner(s) will be put forward for an End Point Assessment. Typically this involves an interview, professional discussion and a situational judgment test. In the months leading up to this point your learner(s) will be fully prepared for this. Award of Apprenticeship Grade Once the End Point Assessment Organisation confirms that your learner has passed the End Point Assessment, they are given an Apprenticeship Grade. If your learner does not pass, we will look at exactly why they haven t passed, provide further support and then resit their End Point Assessment. At the end of the executive acumen programme you will achieve a Higher Apprenticeship in Management and an ILM Level 5 Diploma in Leadership & Management Length: 18 months 5

6 Module 1 - Strategic planning The programme begins with developing the strategic planning skills of the learner. In smaller organisations this often involves developing a strategic plan for the organisation. However, often in larger organisations where this is not possible, a significant contribution to the strategic plan enables the learner to develop the necessary strategic planning skills. Understanding the principles of strategic Analyse a range of perspectives and planning approaches to business strategy Develop or be able to make a contribution to a strategic plan Evaluate a range of strategic planning models Understand how a strategic plan is developed Evaluate the advantages and limitations of a range of analytical techniques Evaluate political, economic, social, technological, legal and ethical factors affecting the development of strategic plans Evaluate the market factors that may influence strategic planning decisions Evaluate the application of scanning tools to strategy development Analyse the relationship between strategic intentions, strategic choice and strategy formulation Make viable contributions that are consistent with strategic objectives and resource constraints Evaluate the impact of a proposed strategy on a business 6

7 Module 2 - Developing & implementing an operational plan Module 2 develops operational planning skills and enables the learner to develop a comprehensive operational plan aligned with the strategic plan for their own area of responsibility Understand the principles of operational planning Developing an operational plan Be able to implement an operational plan Be able to evaluate the effectiveness of an operational plan Evaluate the use of risk analysis techniques in operational planning Understand the components of an operational plan Analyse the relationship between strategic and operational plans Evaluate the use of planning tools and techniques in the operational planning process Understand how to carry out a cost-benefit analysis Identify SMART objectives and KPIs Identify evaluation mechanisms Ensure that plans are consistent with organisational strategy, objectives, values, policies and procedures Develop proportionate and targeted plans to manage identified risks Ensure that plans complement and maximise synergy with other business areas Adhere to organisational policies and procedures, legal and ethical requirements Implement plans within agreed budgets and timescales Communicate the requirements of the plans to those who will be affected Revise plans in the light of changing circumstances in accordance with strategic objectives and identified risks Conduct periodic reviews of the progress and effectiveness of the plans using information from a range of sources Report on the effectiveness of operational plans in the appropriate format 7

8 Module 3 - Manage product and/or service development Module 3 develops the skills to research and develop new products and/or services through a robust process ensuring any new developments are aligned with the strategic plan. Understand the development of new or improved products and/or services Be able to establish the need for new or improved products and/or services Be able to manage the development of new or improved products and/or services Analyse the stages of the development process, product life cycle and their requirements Understand the requirements of market segmentation Analyse the factors affecting buyer behaviour Evaluate the use of market analytical tools when developing new or improved products and/or services Establish criteria by which the need for new or improved products and/or services will be evaluated Evaluate customers and potential customers perceptions of the uses, value and quality of proposed products and/ or services Identify competitor activity that may have an impact on the market for new or improved products and/or services Assess the likely impact of customers culture and behaviour on potential sales Ensure that proposals are consistent with organisational strategy, objectives and values Assess the costs of developing new or improved products and/or services Assess the viability of products and/or services by carrying out viability tests Evaluate the degree of success of new or improved products and/or services 8

9 Module 4 - Managing change Module 4 develops the skills to manage change within an organisation. This is often developed in line with changes required for the implementation of the operational plan in Module 2 or product and/or service development in Module 3. Understand the management and evaluation of change Be able to plan for strategic change Be able to manage strategic change Be able to evaluate strategic change Evaluate the characteristics and application of a range of change management models for different organisational structures Analyse stakeholder mapping techniques used for managing and evaluating change Analyse techniques to evaluate change Evaluate the relationship between change management, business continuity and crisis management Specify mechanisms for the management of risks and interdependencies that are capable of meeting strategic objectives Assess the reasons for, scope and inherent risks of a required change Evaluate the influences of the internal and external environment on a change Analyse the ethical dimensions of a change Identify viable alternative strategies for achieving a desired change Justify with evidence the selected strategy to be taken to manage a change Develop a plan that specifies SMART objectives and resources Develop a stakeholder engagement plan that addresses their needs and concerns Allocate resources and responsibilities in accordance with the plan Ensure the change plan is implemented in accordance with organisational values and procedures Ensure operational plans are not compromised by the introduction of change and remain capable of delivering the strategy Take into account the on-going commitment of stakeholders to a change and its implications Manage friction between stakeholders needs and interdependencies in accordance with the change plan Establish valid evaluation criteria that are capable of measuring the effects of change Select and use evaluation tools and techniques that are appropriate to the nature of change Evaluate aspects of change that were successful and ascertain why other aspects were not successful Justify recommendations made with valid evidence Identify the implications for knowledge management systems and processes 9

10 Module 5 - Effective project management Module 5 develops the skills to manage a project within an organisation. This is often developed for the implementation of the operational plan in Module 2 or product and/or service development in Module 3. Understand the management 1 Be able to plan a project Be able to manage a project of a project Be able to evaluate the effectiveness of a project Understand how to carry out a cost benefit analysis for a project Evaluate the use of risk analysis techniques Evaluate project planning and management tools and techniques Evaluate the impact of changes to project scope, schedule, finances, risk, quality and resources Analyse the requirements of project management governance arrangements Analyse how a project fits with the organisation s overall vision, objectives, plans and programmes of work Agree the objectives and scope of proposed projects with stakeholders Assess the interdependencies and potential risks within a project Develop a project plan with SMART objectives, KPIs and evaluation mechanisms appropriate to the plan Develop proportionate and targeted plans to manage identified risks and contingencies Apply project lifecycle approaches to the progress of the project Allocate resources in accordance with the project plan Brief project team members on their roles and responsibilities Implement plans within agreed budgets and timescales Communicate the requirements of the plans to those who will be affected Revise the plans in light of changing circumstances in accordance with project objectives & identified risks Keep stakeholders up to date with the developments and problems Complete close-out actions in accordance with project plans Conduct periodic reviews of the progress and effectiveness of the project using information from a range of sources Evaluate the effectiveness of capturing and managing project related information Report on the effectiveness of plans 10

11 Module 6 - Designing effective business processes In order for any strategy, operational plan or product and/or service development to be successful effective business processes must be developed for successful execution. Module 6 develops the skills to design, develop and evaluate effective business processes. Understand techniques and tools that support the design of business processes 1 2 Be able to develop business processes 3 Understand techniques and tools that support the design of business processes Analyse the principles of business change and business process reengineering Evaluate the concept and application of workflow patterns and usability testing Evaluate a range of modelling tools Analyse the factors to be taken into account when evaluating the effectiveness of business processes Evaluate the scope for business process improvement and constraints Generate ideas that meet defined business needs Test and evaluate the feasibility of a proposed process against agreed criteria through a modelling exercise Establish the degree of overlap between a proposed process and existing processes and systems Resolve tensions between existing and proposed systems and processes Analyse valid information using techniques that are appropriate to the process being evaluated Assess the cost and benefit of a business process to the organisation Justify recommendations for the rejection, adoption or enhancements to processes with evidence 11

12 Module 7 - Optimising technology to improve productivity Module 7 develops the skills to analyse the use of technology to make enhancements and improve efficiency by analysing new technologies that can be applied in the workplace. Understand the principles underpinning the optimisation of technology Be able to scope the use of technology Be able to optimise the use of technological solutions Be able to manage the use of technology Understand how to keep up to date with technological developments Analyse the requirements of organisational procurement processes Evaluate the implications of technology for business continuity and crisis management plans Evaluate the legal implications of changes to the use of technology Analyse the requirements of a technology strategy Establish evaluation criteria for the use of technology including extent of use, value, efficiency and quality Evaluate the current use of technology against agreed criteria Identify the scope for improvement including training, adaptions to existing systems and the implementation of new systems Identify the strategic implications of changes to the use of technology Assess the risks, limitations and benefits of changes to the use of technology Specify technological requirements and priorities including the input of others in accordance with organisational technology strategy To ensure compatibility of technological plans and systems with other systems, processes and plans Recommend technological solutions that meet specified objectives Develop procedures that address all aspects of the technology and their implications To ensure that everyone using the technology is adequately trained and equipped Promote the benefits of technology Use monitoring techniques that are appropriate to the nature of the work carried out on the system Take prompt corrective action in the event of problems arising 12

13 Module 8 - Continuous improvement Module 8 focuses on developing the skills to continually improve through identifying and monitoring effective key measures of business performance and encouraging a culture of continuous improvement throughout the organisation. Understand the principles underpinning the development of a continuous improvement strategy Be able to develop a continuous improvement strategy Be able to manage continuous improvement Define the scope of continuous improvement and its relationship with other systems Distinguish between continuous and continual improvement Evaluate a range of approaches to continuous improvement and the principles on which they are built Evaluate the implications of staff involvement in continuous improvement Analyse the development of continuous improvement Identify the scope of a continuous improvement strategy Devise a strategy that is capable of evaluating business performance and identifying areas that could be improved Establish valid measures for evaluating business performance Establish systems for collecting and assessing information on business performance Foster a culture where people are encouraged to make suggestions for improvement Implement systems and procedures that are capable of measuring business performance Benchmark performance against historical data and other comparable organisations Ensure that knowledge and understanding is fed into the knowledge management system Ensure that improvements made align with business objectives and values 13

14 Module 9 - Financial and budget management Module 9 develops the skills to understand the importance of financial and budget management within an organisation. Understand how to identify Understand how to set 1 Be able to manage a budget financial requirements 2 budgets 3 4 Be able to evaluate the use of a budget Understand how to calculate the estimated costs of activities, resources and overheads needed to achieve objectives Analyse the components of a business case to meet organisational requirements Analyse the factors to be taken into account to secure the support of stakeholders Describe the business planning and budget-setting cycle Understand the purposes of budget setting Analyse the information needed to enable realistic budgets to be set Consider the factors that could affect a budget e.g. repair, depreciation and legislation factors Identify how to address contingencies Understand organisational policies and procedures on budget-setting Use the budget to control performance and expenditure Identify the cause of variations from budget Understand the actions to be taken to address variations from budget Propose realistic revisions to budget, supporting recommendations with evidence Understand the actions to be taken in the event of suspected instances of fraud or malpractice Provide budget-related reports and information within agreed timescales Identify successes and areas for improvement in budget management Make recommendations to improve future budget setting and management 14

15 Module 10 - Leadership and management skills Module 10 focuses on developing the leadership and management skills required to deliver exceptional results through your team. Understand the principles supporting leadership and management Be able to engage and inspire stakeholders and colleagues Be able to deliver results Analyse how leadership and management theories may be applied to an organisation Assess the influence of an organisation s culture on its leadership styles and management practices Assess the influence of an organisation s structure on its leadership styles and management practices Analyse how theories of motivation may be applied in the practice of leadership Evaluate the role of stakeholder engagement in leadership and management Assess the suitability of a range of leadership styles and management practices to the culture of an organisation Display behaviours and attitudes that show a commitment to the achievement of an organisation s goals Display behaviours and attitudes that show a commitment to the fulfilment of an organisation s vision and the expression of its values Identify stakeholders and the nature of their interest Ensure that colleagues and other stakeholders understand their role in achievement of organisational objectives Win the trust and support of colleagues and other key stakeholders through exemplary performance and behaviour Take action to maintain morale through difficult times Make planning and resourcing decisions that optimise the available resources, skills and expertise Develop a coaching culture for high performance Use delegation techniques whilst delivering targets Empower individuals to take responsibility for their decisions Adapt plans, priorities and resource allocations to meet changing circumstances and priorities 15

16 Head Office - Melrose Hall, Cypress Drive, St Mellons, Cardiff, CF3 0EG (0) info@acumencoaching.co.uk