Managing Director. Recruitment managed by FEA. Recruitment managed by FE Associates -

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1 Managing Director Recruitment managed by FEA Recruitment managed by FE Associates - 1

2 Managing Director Highly competitive remuneration package London based Do you have the driving force to match our ambitions? If so, then you could be our next Managing Director. Evolve Learning Group is a commercially successful and powerful force for employer training and workforce development. As part of the West London College Group, Evolve is making an impact on business through the provision of flexible and high quality apprenticeships and training. We now seek a Managing Director to lead the next phase of our development, driving growth and performance whilst positioning us as a key player in the apprenticeship and training space. You will be an outstanding commercial leader with a deep commitment to quality and the ability to develop and nurture relationships with significant employers. We have retained FE Associates to support us with this important appointment. Interested candidates are encouraged to contact Samantha. Bunn@fea.co.uk for an initial discussion ( ). Candidate packs can be downloaded from Recruitment managed by FE Associates - 2

3 Job Description: Managing Director, Evolve Learning Group Role purpose: The Managing Director will provide outstanding commercial and people leadership across Evolve Learning Group, positioning the organisation as a leading training provider for businesses, whilst delivering real and tangible income and profit growth in line with targets and expectations set by the college group. The Managing Director will develop and implement an optimised sales strategy that delivers commercial growth and success whilst building significant and mutually beneficial high value relationships with leading employers. The Managing Director will provide outstanding and motivational leadership across the team to drive high performance and professional practice. In addition, the Managing Director will provide strategic leadership to the college s commercial international education and training developments. Commercial and reputational success will be delivered in line with the college group s values of Excellence, Ambition, Focus, Accountability, Inclusion and Integrity. Reporting To: - Chief Executive, West London College Direct Reports: - Operations Manager - Head of Sales and Client Engagement - International Operations Manager Key Accountabilities: The Managing Director will be accountable for: The delivery of commercial growth and success Building and securing brand recognition in the training market place Building and maintaining high value customer relationships with employers Ensuring the organisational and operational effectiveness of Evolve Learning Group The overall success of the college group s international education and training offer Driving the high performance of the staff team. Commercial Growth: Develop and implement an optimised sales strategy to deliver sales and profit growth in line with agreed targets. Develop high impact sales and marketing strategies to achieve the commercial ambitions of the organisation and the wider college group. Ensure that commercial targets are clearly communicated and understood across the team. Recruitment managed by FE Associates - 3

4 Ensure clear strategies are in place to deliver the growth targets within the sales strategy. Work with relevant leaders and managers across the college group to ensure that commercial and business opportunities are responded to and secured. Ensure the Evolve Learning Group offer is well communicated in the market place and the organisation is well positioned to compete. Develop and leverage the unique selling points of the constituent parts of the college group to establish a training offering that is highly competitive. Identify and lead on tendering and bidding opportunities ensuring the organisation is well positioned to compete and succeed. Ensure the implementation of a plan to drive up revenues from international education and training opportunities, securing new business, student enrolments and international contracts. Building and securing brand recognition: Develop and implement a brand building strategy that positions Evolve Learning Group as a national provider of apprenticeships and other work-based learning solutions for businesses. Ensure Evolve Learning Group, and when relevant, the wider college group, is present and represented at key stakeholder events in order to raise brand profile and awareness. Develop brand awareness by positioning Evolve Learning Group, and when relevant, the wider college group, as a leader in the field through research, publications and promotional offerings. Identify key commercial development opportunities for Evolve Learning Group, and where relevant the wider college group, to exploit by positioning the organisation as a responsive partner that delivers. Ensure the college group is appropriately positioned to compete for international students, international contracts and other relevant opportunities. High Value Customer Relationships: Develop and implement employer and customer engagement approaches that draw out the uniqueness of the group in order to compete successfully in the market place. Proactively build and manage employer partnerships, ensuring relationships are built on effective customer relationship strategies. Ensure the highest levels of employer service and support, building a reputation of excellence across the group s network of employers. Ensure an effective system of account management is in place which delivers a highly responsive service to customers. In line with agreed commercial and sales targets, build a target list of new employers, building new and commercially successful relationships. Establish and maintain international and overseas relationships in order to deliver growth and success in the international operation. Ensure all queries, issues and complaints are responded to effectively, ensuring an outcome the employer is satisfied with and the reputation of the group is maintained. Recruitment managed by FE Associates - 4

5 Organisational and Operational Effectiveness: Ensure business practices, processes and procedures are highly responsive, timely and flexible. Ensure data and information on sales, customer contact and engagement, and market trends is used to inform business development activities. Stay connected with local and sub-regional developments and represent the college at key events. Ensure that training secured and/or delivered is offered in line with funding requirements and ensure that employers and customers are appropriately informed about funding rules and regulations. Provide regular reports on the performance of business development activities to the group executive. Ensure effective liaison and partnerships with delivery units in other parts of the group to provide employers and customers with a seamless training experience. Driving High Performance: Develop and implement a high performance culture across the business development and international teams where targets are shared and owned. Ensure effective performance management arrangements are in place which motivate staff towards performance excellence. Ensure effective communications across the business development and international teams where targets, goals and objectives are fully understood and responded to by all team members. Ensure team members consistently provide exceptional levels of service and support to employers, customers and trainees. The lists above are not intended to be exhaustive and the post holder will be required to undertake any duties commensurate with the role of Managing Director. The post holder will take part in an annual cycle of performance appraisal which will be conducted by the Chief Executive. Recruitment managed by FE Associates - 5

6 Person Specification: Managing Director, Evolve Learning Group Skills & Experience Essential: Experience of leading successful business development activities that have a tangible and positive impact on income and profit growth. Experience of working in a senior commercial development and sales role. Experience of leading a team of commercial sales and business development professionals towards the achievement of performance targets. Experience of building successful employer relationships which deliver sales targets. Experience of developing and growing business within a training environment which offers apprenticeships and other work-based learning products. Experience of initiating, pursuing and successfully converting B2B sales opportunities. Experience of creating sales and marketing strategies that result in business growth. Effective written communication skills and the ability to write commercial reports, client proposals, business plans and business strategies. Experience of working in a management position with direct responsibility for people, budgets and commercial targets. Strong presentational skills and the ability to deliver pitches to customers. An articulate and effective communicator with the skills to engage stakeholders. Desirable: Experience of winning apprenticeship levy business. Bid/tender writing skills. Experience of working with LEPs, employer groups and other sub-regional economic and employment related organisations. Experience of working within the international education and training space. Teaching qualification and experience of teaching/assessing. Qualifications Essential: A professional qualification at degree level or equivalent. GCSE Maths and English, grades A*-C Desirable: Professional sales or marketing qualifications at an appropriate level. Other Requirements (all essential) The ability to sell, influence, persuade and negotiate. The ability to build and maintain enduring professional relationships. Highly engaging and personable with the ability to network successfully. Strong leadership with the credibility to represent an organisation. Commercially astute with the ability to spot and secure profitable opportunities. Flexible in approach and the ability to adopt work patterns that meet customer needs. Able to travel for work. Recruitment managed by FE Associates - 6

7 Structure Chart Managing Director Head of Sales & Client Engagement Head of Operations Employability Coordinator Quality & Compliance Manager Specialist Projects Coordinator Assessors Senior Sales Executive Quality & Compliance Officer PFU Trainer Business Development Apprentice Recruitment managed by FE Associates - 7

8 Source: The survey was carried out by Opinion Matters on behalf of Evolve Learning Group and West London College. It sampled 1005 UK employers with over 150 employees. The Apprenticeship Levy: an untapped opportunity The government has made a commitment to create 3m new Apprenticeships by The Apprenticeship Levy was expected to raise around 3bn a year in revenues to fund these. The Evolve Learning Group has conducted research on how employers are viewing the Apprenticeship Levy six months on from it being introduced. It found that: 1 in 6 Only 1 in 6 eligible London employers are using the Apprenticeship Levy Over a quarter of UK Levy paying employers don t know about it at all 78% of employers think that more needs to be done to increase understanding of the Apprenticeship Levy s value. 80% of employers say they need more engagement from training providers to progress with the Levy 19% of UK levy paying employers believe the process 19% is too time consuming 53% of London employers have seen an increase in skills via apprenticeships 60% of UK employers believe the Levy will aid Britain s workforce Contact Evolve Learning Group to find out how you can maximise the Apprenticeship Levy evolvelearninggroup.co.uk/levyreport employers@evolvelearninggroup.co.uk Brought into effect on 6 April 2017, the Apprenticeship Levy will be a levy on UK employers Evolve Learning Group is part of to fund new apprenticeships. In England, control of apprenticeship funding will be put in the hands of employers through the Digital Apprenticeship Service. The levy will be charged at a rate of 0.5% of an employer s paybill. Each employer will receive an allowance of 15,000 to offset against their levy payment. It will be introduced in April Source: Gov.uk Recruitment managed by FE Associates - 8

9 How To Apply We have retained FE Associates to support us with this significant appointment. We strongly advise all interested candidates to make contact with Samantha Bunn, Senior Recruitment Consultant at FE Associates, for an informed discussion. Sam can be contacted by or by telephone on Candidates are required to submit an up-to-date CV along with a two page application letter which clearly demonstrates how you meet the person specification for this role. Those candidates that demonstrate they meet the person specification will be invited to meet with FE Associates Joint Managing Director, Matt Atkinson, for a first stage discussion to establish best fit with the parent group s requirements. Candidates will then be put forward to meet with the Chief Executive of West London College, Garry Phillips for an initial screening interview. Suitable candidates will be invited to attend a formal interview process at West London College. CVs and application letters should be sent to Samantha.Bunn@fea.co.uk. Due to the commercial nature of this role, we are not setting a closing date for applications but the role will be withdrawn once a field of suitable candidates is identified. We therefore strongly recommend interested parties submit their applications as soon as possible. Recruitment managed by FE Associates - 9