DEPARTMENT: Vice President s Office for Medical Affairs

Transcription

1 JOB DESCRIPTION JOB TITLE: Director of Projects DEPARTMENT: Vice President s Office for Medical Affairs DIVISION: Faculty of Medicine SECTION: External Medical Affairs 1. Basic Function: Directs, supervises, and manages external projects. Communicates with Clients in business and technical terms. Coordinates and negotiates with other AUB department s managers for the acquisition or use of required resources in external projects. Coaches, mentors, motivates, and supervises projects team members, external consultants, and any sub-contracted personnel assigned to the projects teams. Develops best practices and tools for projects execution and management. Builds, develops, and grow any business relationships vital to the success of the project. Provides expertise, guidance, and advice on the healthcare business. Assists in internal projects as required. Directs, supervises, and coordinates the day to activities of EMA. 2. Duties Performed: Technical a. Supervises and carries out detailed operational and financial feasibility studies for external clients or AUBMC, prepares or reviews business models and makes recommendations for improvement or change. b. Reviews new projects designs from an operational point of view to ensure that all operational requirements are accounted for. Shall seek the assistance of specialized AUB staff and Management whenever required, while using the proper channels of communication. c. Formulates strategies & manages all Projects and coordinates with all involved parties, external and internal (at AUB) to ensure timely completion and quality results.

2 b. AUB c. a. Directs and manages project development from beginning to end. Performs business and technical analysis as required. Develops costing proposals for projects, where required, performs risk analysis, and manages change control. b. Promotes EMA services and assists in negotiating the scope of services, requirements, and fees, with Clients to arrive at a common solution that is the best and that will create the most value for the Client as well as AUBMC. c. Provides expertise, guidance, and advice on the healthcare business and the projects. Defines project scope, goals, and deliverables that support business goals in collaboration with the Associate Dean for External Affairs and the Dean. d. Estimates the resources and participants need to achieve project goals. Where required, establishes, negotiates and manages relationships and follows-up with other department managers within AUB, while respecting communication channels, for the acquisition or use of required personnel from within AUB, wherever possible. If external resources are required, he shall seek proposals and he shall evaluate them, with full involvement of the Associate Dean for External Affairs. e. Manages and supervises internal and external resources to ensure that all project s requirements and goals are achieved. f. Effectively communicates project expectations to team members and stakeholders in a timely and clear fashion. Delegates tasks and responsibilities, as required, to team members and appropriate personnel. Define project success criteria and disseminate them to involved parties throughout the project s life cycle. g. Coaches, mentors, motivates and supervises project team members and external consultants, and influences them to take positive action and accountability for their assigned work. Identifies

3 and resolves issues and conflicts within the project team. d. AUB e. a. Schedules and conducts regular progress meetings and conference calls, and maintains clear communication between all stakeholders and parties involved. b. Determines the frequency and content of status reports from the project team, analyzes results, and troubleshoots problem areas. c. Drafts and submits budget proposals, manages and supervises the Total Project Budget already approved by the Associate Dean for External Medical Affairs, and recommend changes to the budget whenever required. d. Proactively manages changes in project scope, identifies potential crises, and devise contingency plans. e. Works in partnership with clients and ensures effective knowledge transfer. f. Prepares periodic projects progress reports, proposals, requirements documentation, and submit them to the Associate Dean for External Affairs and Dean for input. Tracks projects milestones and deliverables. g. Conducts project post mortems and creates a recommendations report in order to identify successful and unsuccessful project elements.

4 Administrative / Supervisory duties: As far as External and Internal Projects: a. Meets with Clients to introduce EMA services, formulates proposals, drafts agreements in coordination with the Associate Dean, Dean, and AUB Legal Department, and assists in contracts and fees negotiations as required. b. Attends all necessary meetings and participates on committees as required. c. Supervises, directs, and manages, during all projects life cycle, any staff working on the project, or any sub-contracted personnel assigned to the project s d. team, or any external consultant/company/entity subcontracted to carry out specific and specialized tasks, in order to ensure proper implementation of assigned tasks, timely completion, and quality results. e. Supervises, controls, and follows up on all issues pertaining to the expenses incurred to carry out a project, or fees due from clients. f. Closely liaises with AUB & AUBMC Senior Management, medical, and non-medical Staff, in order to use the available resources required for implementing a project, drives communication and cross-group collaboration, and supervises and follows up on implementation. This shall be achieved while respecting the proper communication channels, and through maintaining effective communication with medical staff, non-medical staff, Management, and all staff levels.

5 As far as AUBMC-EMA : a. Initiates, reviews and updates EMA policies and regulations, their impact, and communicates same both verbally and in writing through designated channels. Drives EMA mission & vision. b. Directs, organizes, supervises, and coordinates the day to day activities and functions of AUBMC-EMA. Performs supervisory functions on current staff, and on staff to be recruited at later stages, whenever required, and exercises financial authority at the level established by management for this job. Also implements the control and effective utilization of the physical and financial resources of EMA. c. Prepares EMA budget and ensures expenditures and internal financial controls. d. Attends administrative and other meetings as required, and participates on committees as requested. e. Maintains professional affiliations and enhances professional growth and development to keep abreast of latest trends in healthcare consultancy. f. Performs other related duties such as preparing reports, attending meetings, etc. Business a. Presents a professional image in conduct, attitude and attire. b. Provides the necessary public relations image. Develops a positive image of EMA in the local, regional, and worldwide community. c. Prepares presentations and properly markets EMA services whenever required d. Assist with comprehensive cost/benefit analysis and preparation of business cases for new projects. e. Contributes to business area assessment, user needs analysis, and business systems design.

6 3. WORK CONTACTS: Regular contacts with possible clients/institutions, work associates, AUB department heads up to executive levels, faculty and medical body members, for usage of resources and coordination purposes. Occasional contacts with Government officials, international / regional / and national medical institutions/agencies for exchange of information, external consultants. 4. INDEPENDENCE OF OPERATION: Reports administratively to the Associate Dean for External Medical Affairs and receives functional directions from him. 5. Supervisory Responsibility: None 6. PHYSICAL EFFORT: Minimal physical effort. 7. WORK CONDITIONS: Clean and pleasant.

7 8. Minimum Requirements: a. Master s Degree in Public Health or Equivalent concentration Health Services Administration b. More than 10 years experience in a supervisory senior position in the healthcare field. c. Good knowledge about feasibility studies, healthcare precommissioning services. d. Good knowledge about healthcare Operational Design Services, healthcare design processes / requirements / time tables, and healthcare entities operational requirements. e. Good knowledge about managing new or current healthcare projects f. Good knowledge of the Middle Eastern healthcare Market enabling him to handle projects taking into consideration the local conditions and requirements g. Good experience in multi-tasking, marketing of required services, detail oriented, and professional. h. Good experience in communicating with, supervising, directing, and managing internal staff and project s assigned staff / consultants / client representatives/etc. in an effective manner. i. Proficient in use of Microsoft Office software applications (outlook, word, excel, power point, internet explorer, etc.), and other software as needed for the job.