FINANCIAL SERVICES Business Plan Maria Woods, CFO/Director

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1 FINANCIAL SERVICES 2017 Business Plan Maria Woods, CFO/Director

2 Our Organization Deputy Director CFO/Department Director Deputy Director 0 Findings for 2015 Audit Accounting Budget & Grants Treasury Purchasing Strategic Business Development Tax Assessors Office Excellence in Financial Reporting $1.5B 2016 Budget Converted $15M checks to electronic transfers Excellence in Procurement 678 Activities Catalogued 103,000 Parcels updated

3 Our Role in the Big Picture Pop. 918, Cities Maintain fiscal sustainability while stimulating growth Plan for economic development and re-development Support and enhance existing infrastructure Manage resources to promote quality of life and environment 23 Agencies 5,011 Positions Foster innovation Facilitate the sharing of knowledge and efficiencies

4 CORE VALUES Our Purpose CONSCIENTIOUS SERVICE RESPECT To promote sound stewardship of our stakeholders investment through an innovative, efficient and effective financial infrastructure. PASSION CONTINUOUS IMPROVEMENT INTEGRITY To be a progressive leader in governmental finance, continuously pursuing the most efficient, effective and innovative means to accomplish core services while maintaining accountability and preserving public trust.

5 Our Goals Documenting processes Establishing standards Reducing variation Identifying improvement areas Implementing best practices Encouraging regular review Training our workforce Monitoring performance Providing opportunities Acknowledging interdependencies Building relationships Sharing efficiencies Aligning resources Understanding tools Facilitating transparency

6 Our Progress and Opportunities Major functions Establish Standard Practices 33 Establish Standard Practices Improvement opportunities 114 Promote a Continuous Improvement Culture System opportunities Pursue 41 Strategic Technological Efficiencies Pursue Strategic Technological Efficiencies Training opportunities 12 Focus on Employee Development Focus on Employee Development Interdependent Functions 21 Market Our Services Market Our Services

7 Our Focus: Value Our value proposition: We provide and maintain the financial infrastructure the County uses to govern, manage, obtain, monitor, and convert financial resources into public value. Internal Stakeholders DoFS Value External Stakeholders We provide $1.11 in services for every $1.00 of revenue generated by residential land use. Revenues Cost of Services Value Focused Collaboration

8 Driving Value: The Financial Infrastructure Value Focused Collaboration

9 Our Strategy Moving Forward DOFS Standard Practices Continuous Improvement Culture Strategic Technological Efficiencies Employee Development Outreach VALUE GWINNETT COUNTY Standard Practices Resource alignment Stakeholder Engagement VALUE Value Focused Collaboration

10 Standard Practices Stabilizing and improving our operations Sharing value enterprise-wide Perspective Understanding Inspiration Opportunities Context Value Focused Collaboration

11 Resource Alignment Workforce Hiring Training Feedback Recognition Operations Planning Priorities Documentation Streamlining Technology Governance Communication Dedication Transparency Value Focused Collaboration

12 Stakeholder Engagement Value Focused Collaboration

13 Anticipated Results Strong Partnerships Enhanced Perspectives Greater value For each other From each other For our stakeholders Optimized Resources Shared Victories

14 43,326 Fixed Assets Maintained $1.27 Billion Investments Maintained $1.5 Billion Budget 150 Bids 11,908 Budget Adjustments 2016 $93 29 RFPs Million Grants Maintained 1,430 Informal Procurements 2017 Budget 93,855 Invoices Processed (41% Electronic) Budget* *Excluding Tax Assessor s Office Adopted 2017 Proposed $16,450,265 $16,626,727 General Operating Expenses $8.139 Million $8.161 Million

15 Tax Assessor Tax Years DOR Tri-Annual Review Findings HB 202 in Effect Property review and development of models Continue review and test appraisal models 300, , , , ,000 50,000 Additional Resources Needed Notices with Updated Values All Properties Value updates to all properties April notices

16 FINANCIAL SERVICES Questions