Developing EQ Competencies with the EQi 2.0 Assessments and Tools

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1 Developing EQ Competencies with the EQi 2.0 Assessments and Tools Presented by Susan Zabriskie, M.A., CPC PerformanceWorks LLC Portland, OR November 20, 2014

2 Introductions Susan Zabriskie, M.A., CPC Certified EQ Consultant, Professional Coach & Master Trainer Owner & President of PerformanceWorks LLC Portland, OR Where are you from?

3 Today s Journey Define emotional intelligence Developing EQ Utilizing EQi 2.0 tools Building leadership EQ EQi 2.0 certification

4 Poll! What is your experience with emotional intelligence development and training?

5 Defining Emotional Intelligence A set of emotional and social skills that influence the way we: Perceive and express ourselves Develop and maintain social relationships Cope with challenges Use emotional information in an effective and meaningful way

6 Emotional Intelligence & Performance The Relationship Between Emotional Intelligence and Job Performance: A Meta-Analysis Journal of Organizational Behavior (2010) EI significantly and positively correlated to job performance. 148 STUDIES O Boyle, Humphrey, Pollack, Hawyer, Story, 2010

7 Emotional Intelligence & Leadership Emotional Intelligence and Transformational and Transactional Leadership: A Meta-Analysis Martin (2008), Harms and Crede (2010) 62 independent samples 7,145 leaders Strong positive relationship was found linking emotional intelligence to leadership.

8 Developing Emotional Intelligence If you don t measure it, you can t improve it. Can be developed, but needs to be quantified a baseline from which to develop time, effort, determination, practice, coaching

9 EQi 2.0 Model of Emotional Intelligence 5 Composite Scales 15 Competencies Measures one s emotional & social functioning Developed in 1997 by Reuven Bar-On Owned by Multi-Health Systems

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11 EQi 2.0 Development Tools

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13 Mark 36 years old VP of Singaporean Realty Trust Organization American Master s Degree

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18 EQ & Leadership Dimensions AUTHENTICITY COACHING INSIGHT INNOVATION

19 EI & Leadership Dimensions Authenticity Coaching Insight Innovation Role model for moral/fair behavior Transparent approach Earns esteem and confidence from employees Mentors to support employee growth Nurtures them toward highest levels of performance Shares a purposeful and hopeful vision Employees compelled and inspired to exceed goals Focuses on taking risks, fostering ingenuity and autonomous thought Values knowledge Views challenges as learning opportunities

20 Leadership Bar Compares your client s results to those of the top leaders in the leadership sample 220 leaders Mid-level through C-suite Variety of industries across North America Majority in large organizations (over 400 employees)

21 Cheryl 54 years old Director, Community College

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25 EQ 360 Features Icons Illustrating Raters Gaps & Agreement

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28 EQ Development Programs Depending on Need: Large cohort Individual Team Assessment - Provides baseline - Make EQ quantifiable - Something concrete to develop Action Steps - Target competencies - Creates roadmap - Strengths-based - Dovetail to organization - Tie to performance reviews On-going Support - Navigating roadmap - Coaching - Accountability partnerships - Targeted training/skill building

29 What is your interest in EQ? Poll! How do you anticipate incorporating EQ development into your work/organization?

30 Examples of Needs Met through EQ Development Improve self-awareness & communication Improve decision-making & stress tolerance Talent management Leadership development Develop high potentials Team building & development Reduce conflict Increase productivity Hiring/Succession planning Coaching tool

31 EQi 2.0 Development Tools $55 $85 $225 $225

32 EQi 2.0 Certification Level B Instruments: Need interpretation by certified practitioner Certification Process: 3 online modules 2-day course with exam Held throughout the year, live or online Customized, onsite workshops Upcoming Live Classes: Phoenix: Jan 15-16, 2015 Portland: Spring 2015 Salt Lake City: Summer 2015 Online Classes: Multiple classes throughout the year Can be scheduled as needed Certification Tuition: $1595 For more information: susan@hptworks.com

33 EQ SMARTS! Skill Builder Program For Personal, Client and Team EQ Development Half-day Focuses on implementing a development plan for EQ skill building Provides 5 Skill Builder Modules: tools, materials, takeaways on how to develop critical EQ skills Does not require certification to attend

34 Join our EQ Insights Community! Certification Classes & EQ Workshops EQ Insights Newsletter Webinars/Online Courses EQ Development Groups Take the EQi 2.0 Professional Coaching Executive, Career, Life Leadership Development EQInsights Susan Zabriskie

35 Take Aways! Sample copies of reports Complimentary 30 minute phone consult For more information: Thank You!