SAP. Global SAP Practice. Value...all the way

Transcription

1 SAP Global SAP Practice Value...all the way

2 SAP HRIT COMPETENCY CENTER The SAP practice at Hexaware is anchored around the fact that Process driven solutions stand the elasticity of time and changing market conditions. Given the magnitude of any SAP eco system, customers are constantly looking for ways to harness its complete potential. At the SAP practice in Hexaware, our team is built around customer solutions that focus on achieving excellence all through the customer value chain. With over nine years of experience in the HRIT space, we have carved out a niche for ourselves. Our HRIT intellect is powered by deep experience and challenges that we have encountered along with a clientele, that had varying degrees of maturity in their HR processes.

3 OUR SAP SERVICES Our Implementation Services End to end and Incremental Implementations Proven Onshore-Offshore development model SAP Solution Manager/Project template approach Proven Cost effective onsite-offshore model Our ASM Service Offerings Production Support and Maintenance Development Support Basis Support services Functional Enhancement and Configuration Customer Visibility Dashboard to enable 24*7 visibility to Service Request status Our Upgrade Services Diagnostic services Re-platforming Technical Upgrade Business Upgrade Upgrade Simulator environment In House Accelerators that enable 25-30% guaranteed cost savings Offshore(Remote) upgrade competence center NetWeaver Niche Areas Supply Chain Planning and Execution SAP Certified APO, MM, PP, SD Consultants Eight plus years in solving Supply chain challenges APO/RFID Implementation, Upgrade and Application Maintenance services SAP certified Netweaver (EP, XI, MDM and BI consultants) Use of EP/KM for all internal and external processes RFID prototypes built around Warehouse and Materials Management transactions

4 HRIT COMPETENCIES 900+ consultants working in the Enterprise solutions practice 500+ dedicated to the HRIT practice Experience in handling anywhere from complex interfaces in every engagement Key focus on helping organizations transition from HR Operational to HR Strategic functions Improve efficiency & reduce complexity of maintaining HR Applications through 24 x 7 support, meeting organizational and employee Service Level requirements

5 SERVICES BY BUSINESS STATE STEADY STATE Large Companies (may be Global), multiple facilities, large employee count Need (global) consolidation HR Analytics Enhancements like Self service applications Upgrade to higher version of the application 24X7 support HRO Captive, Third party HROs Technology support for HRO Assist in consolidation from disparate systems Assist in integration from and to varied systems 24X7 support M & A Large-Large, Large-Small Process Study and Standardization Consolidation of HR Systems Conversion of data Interfaces to multiple systems DIVESTING Global Companies, Large employee count Process Study and Change if required Replication / Cloning of HR Systems

6 SAP HRIT COMPETENCE- INFRASTRUCTURE AND ACCELELERATORS Infrastructure Our SAP Global Solution center is a scalable landscape designed to handle different types of client engagements. Highlights are: Complete SAP Business suite, multiple R/3 instances Prototypes for all HR modules that includes: PA, OM, Payroll, Time Mgmt, Benefits and customized project templates Upgrade Simulator Environment GSSC-A 24*7 Global Solution Support Center for customers that we support offshore Data security ensured through BS 7799 certified processes Proximity centers in Germany & USA for Business Continuit Accelerator Tools Inventorizer-, Custom object recognition and download capability Object Analyzer- ABAP object type recognition (report/program) Change Analyzer- Check and identify any problems based on knowledge repository Alert Notifier- Job scheduler, timely report generation in the production environment including alert message generation Hexa Uploader- Capability to upload into SAP data from heterogeneous sources

7 SAP HRIT COMPETENCE- CASE REFERENCE 1 Global Solution Support Centre for World s Tire Company Project Profile Duration:21 Months Team size: 27 Onsite/Offshore ratio: 1:3 Technology/Environment SAP R/3 version 4.7 Unix Oracle Scope of the Project Focussed Implementation of Global SAP R/3 Human Resources modules PA, OM, Benefits, Payroll and Time Management Design and development of interfaces with various third party applications SAP Data Migration programs for upload of the legacy data Key Challenges Maintaining complex pay process for over 40,000 employees and 100,000 pension payments Over 200 concurrent users per client Development of 400+ interfaces 72 heterogeneous platform systems Migration of large amount of legacy data from applications Ramping up the team within a short time span and parallel Go live in mid-year

8 SAP HRIT COMPETENCE- CASE REFERENCE 2 One of the world s largest semiconductor company-hr Master data migration Project Profile Duration:10 Months Team size: 5 Onsite/Offshore ratio: 3:2 Technology/Environment SAP R/3 version 4.6c SAP R/3 version 4.7 Unix DB2 Scope of the Project To separate HR Master data of one subsidiary from the existing SAP R/3 instance (version 4.6C) Distribution of this data to another SAP instance (version 4.7) via SAP ALE technology End user training- specific focus on error handling Use of advanced ALE/idoc technology Key Challenges Migrating complex pay process for over 24,000 employees Employees spread across 20 countries Use of the Customer function exits extensively for the complex requirement Customized training on Error handling Effecting Organization Change Management

9 SAP HRIT COMPETENCE- CASE REFERENCE 3 Global Solution Support Centre for one of the largest HR BPO Project Profile Providing services for 3 of its major clients Duration:5 Yrs Team size: 200 Onsite/Offshore ratio: 1:3 Technology/Environment Enterprise technology IBM Mainframe technology Client server technology Data warehousing technology Scope of the Project Business analysis 24*7 system production support Maintenance,enhancements and customization of existing application Key Challenges Maintaining complex pay process for over 100,000 employees Over 500 concurrent users per client Development of new application Change control Minor upgrade Complete testing services

10 SAP HRIT PRACTICE DIFFERENTIATORS Hexaware has 500+ HR functional consultants 60+ SAP HR functional consultants Average of 5+ years in the SAP technical space Handled multiple end to end HR implementations; clientele includes Fortune 500 companies In house accelerator tools such as the HR Hexa Uploader that enables upload of HR Enterprise structure components (Personal areas, Employee groups, Benefit plans); Wage type uploader, Positive time recording uploader Core Competencies built around customer business processes, dedicated team for Payroll, Time Mgmt, Benefits etc. Strong Project Management Team, with specialized skills in off-shoring Accelerators that guarantee a significant reduction in project time lines and corresponding cost benefits Hi-end competencies in niche services such as Travel Management, ESS/MSS, E-Recruitment High degree of consolidation skills built around diverse footprint in Enterprise Solutions Robust and Secure SAP Global Solution Center infrastructure

11 SOME KEY STATISTICS FROM OUR HR ENGAGEMENTS Support over 1,000,000 people Relocation of 2,500 families per year Administration of 275,000 learning enrollments per year Manage over 2.5 million employee transfers, promotions, pay changes per year Process 1 million employee travel & expense reports per year Manage 3,300 expatriate assignees per year Make about 12 million employee payments per year Manage over $12 billion / year in accounts payable Manage over $14 billion / year in payroll Recruit over 25,000 people per year

12 SOME OF OUR ALLIANCES... SAP SI SAP SYSTEMS INTEGRATION AG Only Indian enterprise solution vendor to be awarded an End to end Development and Maintenance support of all solutions for one of the world s largest enterprise product vendors We partner with Hewitt Associates, a global human resources outsourcing and consulting firm to deliver a complete range of integrated services to help companies manage their HR processes in a holistic manner. Strong partnership with ACS, a leading business process outsourcing (BPO) and information technology (IT) provider.jointly executing multiple end to end implementations in North America About Hexaware Incorporated in 1992, Hexaware Technologies is one of the fastest growing Information Technology Service providers and is ranked amongst the top 15 providers of IT Outsourcing solutions in India. All our development Centers are certified ISO 9001 and the company was assessed at SEI CMM Level 5 in late We enjoy the experience with working for a large client base that includes prestigious names such as Alliance Capital, Air Canada, Equitable Life, Exult, and Citibank, Motorola, Good Year amongst others. Our strengths in forming and sustaining alliances has delivered many wins for our alliances and clients worldwide.