Your future awaits... MEDFORD OREGON Career Opening: Technology Services Director

Transcription

1 Your future awaits... MEDFORD OREGON Career Opening: Technology Services Director

2 ABOUT THE CITY OF MEDFORD Medford is located in southern Oregon in the heart of the Rogue Valley and is the county seat for Jackson County. Located along Interstate 5 and just 27 miles north of the California border, Medford has 79,000 residents and is the regional industrial, medical and service center for 210,000, making it the fourth largest metro area in Oregon. Protected by surrounding mountains, Medford has a relatively mild climate and four distinct seasons, providing diverse opportunities for year-round recreational and cultural opportunities. The area is serviced by the Rogue Valley International Airport, which provides easy access in and out of the area. Medford operates under the Council-Manager form of government with the Mayor, who is elected citywide and eight Council members representing four different wards. The City allocates resources through a biennial budget that is approved through June 30, The City has approximately 465 full-time employees in the following 11 departments; City Manager s Office, City Attorney, Building Safety, Finance, Fire, Human Resources, Parks, Recreation & Facilities, Planning, Police, Public Works and Technology Services. Now is a great time to become part of the City of Medford team, as the new Technology Services Director will work closely with the City Manager, Deputy City Manager and leadership team to develop a long-range vision for Medford and the area. VISION Medford will continue to offer an exceptional quality of life for all generations. Residents and visitors alike will experience a vibrant community, safe and connected neighborhoods, and exemplary cultural and recreational opportunities. As the center of the Southern Oregon economy, businesses and educational institutions will find a collaborative environment encouraging partnerships, growth and innovation. MISSION STATEMENT Medford - A Fantastic Place to Live, Work & Play CORE VALUES Integrity: Adherence to moral principles and professional ethics sound character. Caring: Enthusiastically embracing our community through a performance culture. Courage: Have the courage to make the difficult decisions and stand by them. Accountability: We recognize our decisions and actions as individuals and as an organization positively impacting the community through best practices. Teamwork: Valuing our colleagues and community in working collaboratively.

3 POSITION REQUIREMENTS Summary: Works under the direct authority of the City Manager, plans, organizes, directs, and coordinates all operations and activities of the Technology Services Department. Additionally, this position develops and implements, in cooperation with other City departments, the Technology Services Strategic Plan; establishes appropriate technology policy; and represents the City to both internal and external technology stakeholders. Essential Duties: Oversees, plans and manages all operations and activities of Technology Services, including: 0 Development of and administering City s long range Technology Services Strategic Plan, and assisting other departments with technology planning, innovation, strategies, and business process improvement; multi-year capital improvement program management and monitoring. Serves as project manager for all technology and information capital improvement projects, working directly with contractors, City management and staff, outside agencies and others affected by the project. Establishes technology use policy, Department performance measures and training, in order to achieve expected Department results. Ensures all City information services and network services meet expected service levels and are in compliance with appropriate business and legislative standards. Prepares the Department annual budget and monitors expenditures. Coordinates and communicates City technology and information services plans with City Council and City Manager. Exercises supervision and personnel management over all Technology Services Department staff. Qualifications: Significant years of leadership and management experience to perform the job effectively. Graduation from an accredited college or university with a bachelor s degree in a specific area of study as deemed necessary, ideal, or required; and/or equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. Current technical/professional knowledge of complex principles, methods, standards and techniques associated with the scope of work of a recognized profession. Possession of licenses and/or certifications associated with the assignment. May require possession of a valid driver s license by date of hire. New employees establishing resident status in the State of Oregon must obtain an Oregon driver s license within 30 days (ORS (1)). Requires completion of a background investigation to the satisfaction of the City.

4 Ideal Candidate Traits: Vision A demonstrated ability to create a vision for how technology can help the organization, but also is flexible to respond to the changing needs of staff and technology. Able to communicate real long-term cost of technology when new initiatives are proposed and look toward non-hosted solutions that reduce hardware costs. Communication The ability to cordially problem solve and concisely explain complicated topics surrounding technology to staff and policy makers. Must be able to communicate up, down and across the organization in order to inform customers about initiatives being implemented and why such changes need to be completed. Customer Service Driven The ideal candidate will partner with other departments and provide support for technology. This candidate will reach out to all departments and key staff to proactivity meet customer s needs. The candidate will demonstrate the ability to develop customer service evaluation tools and implement changes based on customer feedback. Accountability and Results Oriented The individual selected for this position must take personal responsibility and hold department staff accountable for quality outcomes. This position should challenge technology solutions when they produce poor outcomes and find ways to a more collaborative approach during and after project implementations. Opportunities & Challenges: Executive Leadership Incumbents should have a solid foundation of individual contributor and supervisory/management core competencies identified by the organization, as well as the following core competencies identified as essential for executive leadership: Strategic Thinking Effective performers act with the future in mind. They plan and make decisions within the framework of the City s strategic intent. They know and understand the factors influencing strategy (e.g., core competence, customers, and the organization s current strengths and limitations). They consider future impact when weighing decisions. They constantly think in terms of continually improving City services. Visioning Effective performers are imaginative. They are able to create a vision of a preferred future for their teams. They communicate it clearly and enthusiastically in such a way that others are attracted to it. They are able to bring the vision to life for team members. Business Thinking Effective performers see the City as a series of integrated and interlocking business processes. They understand general business concepts that govern these systems and their interfaces. They create and/or realign these systems in response to changing needs. They understand that a change in one process can have dramatic and unintended impact across the entire City. They are adept at using these interdependencies to synergistic advantage.

5 A full job description can be found on the City of Medford website at: Candidates who meet the minimum qualifications and represent the skill set and desired traits for this position will be provided supplemental questions for a more detailed response. Timeline: June 1: June 30: July 12: July 19: Recruitment Opens Recruitment Closes Supplemental Questions Due Finalists Identified August 3: Interviews August 10: Appointment, Conditional Offer Letter and Background Check Begins September 17: Target Start Date COMPENSATION & BENEFITS The salary range for this position is $101,449 to $136,956. In addition to this salary, the City offers a 1% match for employees wishing to participate in its deferred compensation plan, $300 a month contribution to a HRA VEBA program, and pays the employee share (6% of base salary) to the Oregon Public Employee Retirement System. Other elements of the City s benefit package include: Medical, vision and dental insurance Life and AD&D insurance Long term disability insurance Vacation and sick leave 9 paid holidays Section 125 Flexible Spending Account Voluntary Aflac and LegalShield Wellness program Oregon PERS retirement Deferred compensation The City Manager may grant a bank of vacation time to new employees and may elevate highly qualified new hires to an appropriate accrual schedule. For additional information regarding the City of Medford, please visit the City s website at THE CITY OF MEDFORD IS AN EQUAL OPPORTUNITY EMPLOYER HOW TO APPLY To be considered for this career with the City of Medford, please apply online at then click on Career Opportunities. The City of Medford employment application must be complete including a cover letter and resume, by June 30, 2018 at 4:00 pm. If you have any questions or wish to explore this opportunity further, please contact Human Resources: humanresources@cityofmedford.org Phone: