Alberta Ministry of Labour 2015 Alberta Wage and Salary Survey

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1 Alberta Ministry of Labour 2015 Alberta Wage and Salary Survey The Alberta Wage and Salary Survey is undertaken by the Alberta Ministry of Labour to provide current wage rates and skill shortage information on various occupations in Alberta, and in specific industries and Economic Regions. This labour market information helps Alberta employers to fine tune their compensation and recruitment strategies, helps individuals make career and education choices, and aids the provincial government in developing effective policies and providing services. Information, Culture & Recreation Industry Summary Report SURVEY RESULTS The survey was completed with 368 employers in the Information, Culture & Recreation industry sector who provided information on over 13,212 employees in various occupational classifications 1. Survey data were collected between January and July Alberta Wage and Salary Survey results by Four-Digit National Occupational Classification (NOC) for all of Alberta, by industry group, and by geographic area can be found at WAGES FOR SELECTED OCCUPATIONS The following table illustrates the wage survey results associated with some common occupations within this industry 2. The tables below present results for three-digit NOC minor groups and for four-digit NOCs. Average INFORMATION, CULTURE & # of Common Business, Managerial, Administrative, and Clerical Occupations Data Reliability Code Hours Worked per Week Starting Top Overall Average for All 001 Legislators and senior management B 40.3 $55.19 $75.16 $ Senior managers - health, education, social and community services and membership organizations 0015 Senior managers - trade, broadcasting and other services, n.e.c C 39.3 $49.82 $59.99 $ B 41.3 $55.21 $67.61 $ Administrative services managers A 39.0 $36.94 $44.94 $ Financial managers B 38.8 $36.64 $44.25 $ Human resources managers C 39.1 $36.18 $44.83 $ The estimated sample error at the establishment level for overall results for this industry is estimated to be ±4.3% at a 95% confidence level (i.e., 19 times out of 20) taking into account the sample design effect associated with over/under sampling and data weighting. 2 Occupations were selected as the top occupations in terms of number or employees as per Statistics Canada 2011 National Household Survey data for this industry and supplemented by other occupations frequently reported by industry employers. Only occupations with a minimum number of reportable observations were selected. Some occupations common to this industry may not be listed if sufficient reliable data were not available.

2 012 Managers in financial and business services 0124 Advertising, marketing and public relations managers 051 Managers in art culture recreation and sport 0511 Library, archive, museum and art gallery managers 0512 Managers - publishing, motion pictures, broadcasting and performing arts 0513 Recreation, sports and fitness program and service directors # of Data Reliability Code Hours Worked per Week Starting Top Overall Average for All B 39.1 $31.95 $42.75 $ B 38.9 $31.91 $43.82 $ A 40.1 $31.85 $43.64 $ B 36.3 $33.06 $40.66 $ B 40.2 $31.97 $44.45 $ B 41.5 $31.01 $43.37 $ Corporate sales managers C 38.5 $33.21 $53.65 $ Corporate sales managers C 38.5 $33.21 $53.65 $ Retail and wholesale trade managers C 40.9 $33.69 $40.36 $ Retail and wholesale trade managers C 40.9 $33.69 $40.36 $ Managers in food service and accommodation C 42.3 $20.29 $24.22 $ Restaurant and food service managers C 42.3 $19.78 $23.62 $ Managers in customer and personal services n.e.c Managers in customer and personal services, n.e.c. 071 Managers in construction and facility operation and maintenance 0714 Facility operation and maintenance managers 111 Auditors accountants and investment professionals B 35.9 $15.56 $23.88 $ B 35.9 $15.56 $23.88 $ B 38.4 $28.14 $36.06 $ B 38.4 $27.94 $35.92 $ B 37.4 $26.44 $34.66 $ Financial auditors and accountants B 37.2 $26.15 $34.39 $ Human resources and business service professionals 1123 Professional occupations in advertising, marketing and public relations B 37.4 $23.37 $32.70 $ B 37.2 $23.34 $33.03 $ Administrative services supervisors C 38.4 $22.09 $29.47 $ Administrative and regulatory occupations A 36.7 $23.16 $29.93 $ Administrative officers A 36.4 $22.35 $29.83 $ Executive assistants C 35.2 $27.16 $37.18 $ Conference and event planners B 37.3 $22.10 $26.44 $24.16

3 124 Office administrative assistants - General legal and medical # of Data Reliability Code Hours Worked per Week Starting Top Overall Average for All C 36.9 $19.43 $28.58 $ Administrative assistants C 36.9 $19.43 $28.58 $ Finance insurance and related business administrative occupations B 30.7 $22.81 $27.56 $ Accounting technicians and bookkeepers B 30.7 $22.81 $27.56 $ General office workers C 32.7 $17.32 $23.00 $ General office support workers A 35.1 $18.47 $25.55 $ Financial insurance and related administrative support workers A 37.9 $18.95 $25.19 $ Accounting and related clerks A 37.9 $18.64 $24.81 $ Library correspondence and other clerks D 24.2 $19.84 $26.76 $ Library assistants and clerks C 23.2 $19.71 $26.61 $ Correspondence, publication and regulatory clerks 152 Supply chain logistics tracking and scheduling co-ordination occupations Common Professional, Technical, Skilled, and Labour Occupations 217 Computer and information systems professionals D 32.5 $21.03 $28.04 $ C 37.4 $18.92 $24.05 $ C 39.3 $25.53 $37.19 $ Technical occupations in life sciences B 41.6 $25.03 $30.48 $ Landscape and horticulture technicians and specialists 228 Technical occupations in computer and information systems B 41.8 $25.12 $30.71 $ C 39.3 $23.52 $30.65 $ User support technicians C 38.1 $24.28 $32.12 $ Policy and program researchers consultants and officers 4167 Recreation, sports and fitness policy researchers, consultants and program officers 421 Paraprofessional occupations in legal social community and education services C 36.4 $24.14 $36.30 $ C 37.2 $24.87 $36.21 $ C 25.2 $12.58 $17.48 $ Early childhood educators and assistants B 25.2 $12.58 $17.49 $ Librarians archivists conservators and curators C 31.4 $28.40 $37.53 $ Librarians C 30.0 $29.13 $39.10 $ Writing translating and related communications professionals C 37.6 $25.46 $39.65 $30.39

4 # of Data Reliability Code Hours Worked per Week Starting Top Overall Average for All 5121 Authors and writers C 39.1 $17.13 $29.48 $ Editors C 37.2 $31.34 $48.47 $ Journalists B 37.3 $24.77 $37.87 $ Producers, directors, choreographers and related occupations 521 Technical occupations in libraries public archives museums and art galleries 5212 Technical occupations related to museums and art galleries 522 Photographers graphic arts technicians and technical and co-ordinating occupations in motion pictures broadcasting and the performing arts 5226 Other technical and co-ordinating occupations in motion pictures, broadcasting and the performing arts D 37.6 $30.53 $39.62 $ B 39.0 $15.85 $18.58 $ C 40.6 $14.22 $16.05 $ B 26.4 $20.48 $26.79 $ C 37.7 $20.26 $25.87 $ Announcers and other performers n.e.c B 36.0 $19.88 $35.61 $ Announcers and other broadcasters B 35.8 $21.99 $41.20 $ Creative designers and craftspersons C 37.2 $21.33 $31.15 $ Graphic designers and illustrators C 37.2 $21.33 $31.15 $ Athletes coaches referees and related occupations 5254 Program leaders and instructors in recreation, sport and fitness 67 1,354 B 23.1 $18.44 $35.38 $ ,279 B 22.6 $18.21 $28.18 $ Service supervisors B 35.8 $16.78 $22.00 $ Food service supervisors C 41.0 $15.13 $19.31 $ Other services supervisors C 32.3 $14.70 $20.43 $ Chefs and cooks B 34.4 $14.62 $20.66 $ Chefs B 43.0 $24.02 $30.94 $ Cooks A 33.3 $13.57 $19.40 $ Sales and account representatives - Wholesale trade (non-technical) 6411 Sales and account representatives - wholesale trade (non-technical) B 35.6 $21.33 $53.63 $ B 35.6 $21.33 $53.63 $ Retail salespersons B 32.0 $12.55 $17.45 $ Retail salespersons B 32.0 $12.55 $17.45 $ Occupations in food and beverage service B 28.6 $11.05 $18.16 $ Bartenders B 23.0 $11.61 $16.33 $13.20

5 # of Data Reliability Code Hours Worked per Week Starting Top Overall Average for All 6513 Food and beverage servers B 29.6 $10.95 $18.43 $ Tourism and amusement services occupations 655 Customer and information services representatives 6552 Other customer and information services representatives 15 1,019 C 41.4 $10.85 $19.10 $ C 34.1 $18.35 $23.54 $ C 34.1 $18.35 $23.54 $ Cashiers B 29.3 $12.93 $15.43 $ Cashiers B 29.3 $12.93 $15.43 $ Food counter attendants kitchen helpers and related support occupations 6711 Food counter attendants, kitchen helpers and related support occupations 672 Support occupations in accommodation travel and amusement services 6722 Operators and attendants in amusement, recreation and sport B 29.0 $10.88 $15.75 $ B 29.0 $10.88 $15.75 $ ,085 B 32.2 $13.01 $17.01 $ ,062 B 32.2 $13.00 $17.01 $ Cleaners B 32.0 $16.93 $22.34 $ Light duty cleaners C 29.9 $14.74 $19.65 $ Janitors, caretakers and building superintendents 674 Other service support and related occupations n.e.c. 720 Contractors and supervisors industrial electrical and construction trades and related workers 724 Electrical trades and electrical power line and telecommunications workers 7246 Telecommunications installation and repair workers B 32.8 $17.87 $23.53 $ C 16.6 $10.34 $14.26 $ C 36.5 $23.94 $31.13 $ B 39.6 $20.90 $35.70 $ C 39.5 $20.04 $37.09 $ Other mechanics and related repairers A 38.2 $24.15 $29.07 $ Motor vehicle and transit drivers B 27.8 $17.98 $21.46 $ Contractors and supervisors agriculture horticulture and related operations and services 8255 Contractors and supervisors, landscaping, grounds maintenance and horticulture services 861 Harvesting landscaping and natural resources labourers C 38.5 $19.35 $31.05 $ B 38.6 $19.37 $31.13 $ B 35.3 $12.71 $19.28 $15.49

6 8612 Landscaping and grounds maintenance labourers # of Data Reliability Code Hours Worked per Week Starting Top Overall Average for All B 35.3 $12.71 $19.28 $15.49 n in the above table represents the number of employers who indicated at least one employee in an occupation. For example, 72 employers combined reported wages for 727 Landscaping and Grounds Maintenance Labourers - (NOC 8612). Averages are calculated using data weighted by establishment to account for survey non-response (stratified by region, industry group and employer size) and by number of employees reported. n/a indicates that results have been suppressed due to missing data for some employers or due to calculation anomalies. Data Reliability Codes are based on coefficient of variation as an indicator of general reliability: A : coefficient of variation of less than or equal to ±6.00%, B : from ±6.01% to ±15.00%, C : from ± 15.01% to ±33.00%, D : more than ±33.01%.

7 JOB VACANCIES & HIRING DIFFICULTIES SELECTED OCCUPATIONS The following table illustrates the job vacancy survey results associated with some common occupations within the Information, Culture & Recreation industry as cited by survey respondents and confirmed through review of the data. INFORMATION, CULTURE & that Hired for this Occupation within the Last 2 Years Common Business, Managerial, Administrative, and Clerical Occupations Experiencing Hiring Difficulties (out of those hiring) with Vacancies of Greater than 4 Months Job Vacancy Rate 001 Legislators and senior management 41 16% 3% 1% n/a 0014 Senior managers - health, education, social and community services and membership organizations 0015 Senior managers - trade, broadcasting and other services, n.e.c. 12 4% n/a 4% 3.5% 25 19% 8% 0% n/a 011 Administrative services managers % 6% 8% 7.6% 0111 Financial managers % 0% 8% 7.1% 0112 Human resources managers % n/a 0% n/a 012 Managers in financial and business services 0124 Advertising, marketing and public relations managers 051 Managers in art culture recreation and sport 0511 Library, archive, museum and art gallery managers 0512 Managers - publishing, motion pictures, broadcasting and performing arts 0513 Recreation, sports and fitness program and service directors % 4% 7% 5.1% % 3% 9% 6.4% % 16% 2% 1.3% 39 29% 42% 2% 3.6% % 5% 2% 1.1% 56 22% 37% 1% n/a 060 Corporate sales managers % n/a 0% n/a 0601 Corporate sales managers % n/a 0% n/a 062 Retail and wholesale trade managers 34 30% 28% 2% 4.3% 0621 Retail and wholesale trade managers 34 30% 28% 2% 4.3% 063 Managers in food service and accommodation 41 43% 32% 11% 4.6% 0631 Restaurant and food service managers 36 44% 29% 12% 4.9% 065 Managers in customer and personal services n.e.c Managers in customer and personal services, n.e.c % 20% 0% 0.0% 34 30% 20% 0% 0.0%

8 071 Managers in construction and facility operation and maintenance 0714 Facility operation and maintenance managers 111 Auditors accountants and investment professionals that Hired for this Occupation within the Last 2 Years Experiencing Hiring Difficulties (out of those hiring) with Vacancies of Greater than 4 Months Job Vacancy Rate 22 23% 47% 0% n/a 21 24% 47% 0% n/a % 8% 0% n/a 1111 Financial auditors and accountants % 11% 0% n/a 112 Human resources and business service professionals 1123 Professional occupations in advertising, marketing and public relations % 5% 4% 2.6% % 6% 0% n/a 121 Administrative services supervisors 13 26% 0% 0% n/a 122 Administrative and regulatory occupations % 5% 14% n/a 1221 Administrative officers 30 42% 4% 9% 6.1% 1222 Executive assistants % n/a 3% 2.2% 1226 Conference and event planners 27 42% 7% 17% n/a 124 Office administrative assistants - General legal and medical % 21% 0% n/a 1241 Administrative assistants % 21% 0% n/a 131 Finance insurance and related business administrative occupations 1311 Accounting technicians and bookkeepers % 4% 0% n/a % 4% 0% n/a 141 General office workers % 26% 3% 1.0% 1411 General office support workers % 21% 2% n/a 143 Financial insurance and related administrative support workers % 5% 12% 7.3% 1431 Accounting and related clerks % 5% 13% 7.6% 145 Library correspondence and other clerks % 3% 8% n/a 1451 Library assistants and clerks 22 45% 5% 12% 11.5% 1452 Correspondence, publication and regulatory clerks 152 Supply chain logistics tracking and scheduling co-ordination occupations % n/a 0% n/a % 7% 7% 5.1%

9 that Hired for this Occupation within the Last 2 Years Common Professional, Technical, Skilled, and Labour Occupations 217 Computer and information systems professionals Experiencing Hiring Difficulties (out of those hiring) with Vacancies of Greater than 4 Months Job Vacancy Rate % 27% 37% n/a 222 Technical occupations in life sciences % 30% 1% n/a 2225 Landscape and horticulture technicians and specialists 228 Technical occupations in computer and information systems % 26% 0% n/a % 28% 27% n/a 2282 User support technicians % 5% 0% n/a 416 Policy and program researchers consultants and officers 4167 Recreation, sports and fitness policy researchers, consultants and program officers 421 Paraprofessional occupations in legal social community and education services % 10% 2% n/a 12 49% 16% 3% 0.5% 11 81% 16% 0% n/a 4214 Early childhood educators and assistants 10 81% 13% 0% 0.0% 511 Librarians archivists conservators and curators % 10% 18% n/a 5111 Librarians 13 50% 6% 18% n/a 512 Writing translating and related communications professionals % 8% 4% 1.1% 5121 Authors and writers % 7% 20% 7.5% 5122 Editors % 3% 0% n/a 5123 Journalists % 16% 3% n/a 5131 Producers, directors, choreographers and related occupations 521 Technical occupations in libraries public archives museums and art galleries 5212 Technical occupations related to museums and art galleries 522 Photographers graphic arts technicians and technical and co-ordinating occupations in motion pictures broadcasting and the performing arts 5226 Other technical and co-ordinating occupations in motion pictures, broadcasting and the performing arts 21 70% 18% 0% n/a 23 76% 37% 16% n/a 17 87% 39% 22% n/a % 0% 4% n/a 11 30% 0% 0% n/a 523 Announcers and other performers n.e.c % 12% 1% 0.1% 5231 Announcers and other broadcasters % 10% 2% 0.2%

10 that Hired for this Occupation within the Last 2 Years Experiencing Hiring Difficulties (out of those hiring) with Vacancies of Greater than 4 Months Job Vacancy Rate 524 Creative designers and craftspersons 17 20% 0% 0% n/a 5241 Graphic designers and illustrators 17 20% 0% 0% n/a 525 Athletes coaches referees and related occupations 5254 Program leaders and instructors in recreation, sport and fitness 66 67% 34% 9% 2.5% 62 69% 33% 7% 1.9% 631 Service supervisors 30 56% 15% 4% 3.2% 6311 Food service supervisors 10 94% 14% 13% n/a 6316 Other services supervisors 13 38% n/a 0% n/a 632 Chefs and cooks % 51% 12% 6.4% 6321 Chefs 23 23% 30% 5% 4.1% 6322 Cooks % 57% 17% 6.7% 641 Sales and account representatives - Wholesale trade (non-technical) 6411 Sales and account representatives - wholesale trade (non-technical) % 8% 10% 2.1% % 8% 10% 2.1% 642 Retail salespersons 67 80% 28% 13% 6.0% 6421 Retail salespersons 67 80% 28% 13% 6.0% 651 Occupations in food and beverage service % 31% 15% 4.9% 6512 Bartenders % 16% 0% 0.0% 6513 Food and beverage servers 40 83% 34% 17% 5.7% 653 Tourism and amusement services occupations 655 Customer and information services representatives 6552 Other customer and information services representatives 15 76% 53% 23% 0.6% % 17% 18% 7.1% % 17% 18% 7.1% 661 Cashiers 30 67% 9% 7% 2.4% 6611 Cashiers 30 67% 9% 7% 2.4% 671 Food counter attendants kitchen helpers and related support occupations 6711 Food counter attendants, kitchen helpers and related support occupations 672 Support occupations in accommodation travel and amusement services 6722 Operators and attendants in amusement, recreation and sport % 25% 8% 1.8% % 25% 8% 1.8% 72 77% 19% 11% 3.0% 71 77% 20% 11% 3.0%

11 that Hired for this Occupation within the Last 2 Years Experiencing Hiring Difficulties (out of those hiring) with Vacancies of Greater than 4 Months Job Vacancy Rate 673 Cleaners % 31% 1% 0.8% 6731 Light duty cleaners 9 79% 28% 0% n/a 6733 Janitors, caretakers and building superintendents 674 Other service support and related occupations n.e.c. 720 Contractors and supervisors industrial electrical and construction trades and related workers 724 Electrical trades and electrical power line and telecommunications workers 7246 Telecommunications installation and repair workers % 32% 2% 1.1% 10 72% 19% 8% 0.2% 11 20% n/a 0% n/a 25 73% 70% 9% 2.6% 16 82% 52% 12% 1.9% 733 Other mechanics and related repairers 17 12% 20% 3% 2.4% 751 Motor vehicle and transit drivers % n/a 19% 7.5% 825 Contractors and supervisors agriculture horticulture and related operations and services 8255 Contractors and supervisors, landscaping, grounds maintenance and horticulture services 861 Harvesting landscaping and natural resources labourers 8612 Landscaping and grounds maintenance labourers 21 42% 9% 0% n/a 20 41% 9% 0% n/a % 30% 10% 5.7% % 30% 10% 5.7% n in the above table represents the range of the number of employers who indicated at least one employee in an occupation and responded to individual questions about hiring difficulties and vacancies (not all employers responded to all questions). n/a indicates that results have been suppressed due to missing data for some employers. Statistics on hiring activity, hiring difficulties, and employers reporting vacancies were calculated based on the number of employers responding for each question, weighted by establishment for survey non-response (stratified by region, industry group and employer size). Job Vacancy Rate for vacancies that had been unfilled for 4 months or more calculated as: Sum of Unfilled Vacancies / (Sum of Current + Sum of Unfilled Vacancies), with data weighted by establishment for survey non-response (stratified by industry group and employer size).

12 Industry Definition as per North American Industry Classification System (NAICS) Information, Culture & Recreation (NAICS 51, 71) The Information and Cultural sector (NAICS 51) comprises establishments primarily engaged in creating and disseminating (except by wholesale and retail methods) information and cultural products, such as written works, musical works or recorded performances, recorded dramatic performances, software and information databases, or providing the means to disseminate them. Establishments that provide access to equipment and expertise to process information are also included. The unique characteristics of information and cultural products, and of the processes involved in their production and distribution, distinguish this sector from the goods-producing and services-producing sectors. In particular, The value of these products lies in their information, educational, cultural or entertainment content, not in the format in which they are distributed. The intangible nature of the content of information and cultural products allows for their distribution in various forms. For example, a movie can be shown at a movie theatre, on a television broadcast, through video on demand, or rented at a local video store. In addition, improvements in information technology are revolutionizing the distribution of these products. The Arts, Entertainment and Recreation sector (NAICS 71) comprises establishments primarily engaged in operating facilities or providing services to meet the cultural, entertainment and recreational interests of their patrons. These establishments produce, promote or participate in live performances, events or exhibits intended for public viewing; provide the artistic, creative and technical skills necessary for the production of artistic products and live performances; preserve and exhibit objects and sites of historical, cultural or educational interest; and operate facilities or provide services that enable patrons to participate in sports or recreational activities or pursue amusement, hobbies and leisure-time interests. Research conducted for the Alberta Ministry of Labour by R.A. Malatest & Associates Ltd.