POSITION DESCRIPTION MERCY HEALTH. Executive Director, Mercy Hospital for Women and O Connell Family Centre. Position title: Employee name:

Transcription

1 MERCY HEALTH POSITION DESCRIPTION Position title: Entity/Group: Business Unit/Department: Executive Director, Mercy Hospital for Women and O Connell Family Centre Mercy Health Health Services Employee name: Date: May 2010 Position reports to: Position Background: Chief Operating Officer, Mercy Health Positions reporting to this one: Director of Nursing/Hospital Manager Clinical Directors o Maternity and Obstetrics o Gynecology o Neonatal Services o Clinical Support Chief Medical Officer Director of Nursing/Manager O Connell Family Service Senior Finance and Human Resources staff (as appointed by Director Finance and Director People, Culture and Learning) The position reports to the Chief Operating Officer, Mercy Health and will work closely with all direct reports to ensure the effective, efficient and economic delivery of health services at Mercy Hospital for Women and O Connell Family Centre. The Executive Director will be responsible for leading the implementation of the services long term plan and for working with the Chief Operating Officer in planning for future service needs. The incumbent is also required to develop expert knowledge and understanding related to the delivery of public health services to specific client groups (e.g. maternity and neonatal services, acute care and mental health services; and sub acute health care).

2 Position Purpose: To ensure proper conduct, leadership and management of Mercy Hospital for Women consistent with Mercy Health s mission, vision and values. To empower and develop an executive leadership team in the delivery of high quality services consistent with the strategic and annual operating plans and budget of Mercy Health. To recommend new service initiatives and/or enhancements. To develop a performance culture focused on quality, safety, access and financial outcomes and ensure integration of the service into the wider Mercy Health group. Qualifications and requirements: Appropriate and relevant post graduate qualification. Undergraduate qualification in health or business areas. Demonstrated senior management experience in health care or other complex organisations. Demonstrated experience in business development. Drivers License and prepared to travel between sites. Resource management: Total staff management (FTE): Annual Operating Expenditure: Annual Capital Expenditure: Variable

3 Personal Competencies required A perceptive, optimistic, resourceful, encouraging, supportive, friendly, networker, who motivates and promotes of ideas, with an open-minded approach to getting things done. A networker, who identifies, seeks and attracts the resources necessary to get a job done. Someone who is likely to optimise the application of available resources. Perceptive, a person who recognises the need to win hearts and minds as a route to gaining commitment and will ensure that communications lead to pro-active participation. Job Competencies Required Outstanding leadership and management skills with a record of delivering results. Proven ability to facilitate change in the operations of a large organisation. Capacity to help senior personnel to think differently about problem solving. A coordinator who seeks cooperation and cohesion. Someone who will seek to balance workloads and act to avoid conflicting demands and interpersonal conflict. Demonstrated ability to build and maintain relationships and foster cooperation. A monitor, a specifier, generator, and/or a collector of data, a progress chaser and a checker. Someone who is a consistent user of progress, performance and quality information. Financial and analytical skills including the ability to produce concise and persuasive business cases. A pro-active team player someone who recognises the value of good teamwork and is prepared to contribute to optimising the output of the team. (Teamwork is an important and valued contribution by this post holder). High level communication, interpersonal, written, verbal and presentation skills in gaining the confidence of all levels of seniority. High level negotiation skills and the ability to derive the best possible result for the organisation in any commercial transaction. People management and leadership skills including recruitment, training, coaching, counseling and performance management.

4 Key Result Areas Key Activities Standard Measures 1. Promote a shared understanding of the Monitor and develop the understanding of Annual workforce survey. Mercy Health mission, vision and values mission vision and values within the Staff feedback sessions. within the workforce. workforce. Evidence in documentation. Integrate mission, vision and values into the everyday work practices. Participation rates in corporate events and/or development programs. Actively promote mission vision and values in all organisational events. Personal and workforce participation in Mercy Health s orientation and development programs. 2. Implement the elements of the Mercy Health strategy and annual business plan relevant to Mercy Hospital for Women and the O Connell Family Centre. 3. Operational and financial performance is aligned to Mercy Health and Department of Health s targets. Develop business plans and budgets for area of responsibility. Develop leadership team to achieve results. Participate in group strategy development ensuring areas of responsibility are incorporated into this. Execute agreed plans to schedule. Develop an annual operating budget to reflect a mix of ongoing operational requirements and the organisation s critical strategic issues as identified in the strategic map. Develop strategies, business plans and performance plans for consideration and approval. Ensure processes are in place to manage financial resources and people needs to meet, or where appropriate exceed targets. Ensure monthly variance reporting with explanation of variance and remedial actions. Cyclically review efficiency and efficacy of services and processes. Continuously promote and monitor the quality of services. Continuously develop the processes of clinical governance and empower Degree of participation in Mercy Health s planning processes. Progress reports against internal and external strategic milestones. Variance to budgets. Achievement against Statement of Priorities and agreed internal KPIs. Accuracy, completeness and timeliness of reporting. Clinical governance reporting to the Board Quality Committee. Maintenance of Australian Council of Healthcare Accreditation (ACHS). Number of commendations received by ACHS. Patient/client feedback. Operates within delegations of authority.

5 Key Result Areas Key Activities Standard Measures leadership team to implement contemporary practice. 4. People management is consistent, respectful, rigorous, open and honest. Skilled leadership team in place and empowered to deliver results in all work areas. Appraise performance of direct reports regularly and ensure that staff receive appropriate performance management and professional training and development opportunities. Workforce trained in people management and leadership skills appropriate to level and function including: recruitment, training, coaching, counseling and performance management. Service orientation is regularly assessed with training as required. Annual staff surveys. Attendance at orientation programs. Attendance at development programs. Patient/client feedback. 5. Workforce planning to ensure current and near term needs are met. Detailed and continuously updated plan of workforce needs developed in conjunction with Human Resource Department and discipline leaders. Processes in place to manage workforce attraction and retention. Manage individual and group behaviour and performance in accord with Group policy. Develop and manage career development and succession plans. Workforce plan in place. Attraction and retention programs in place. High level of compliance with performance reviews. 6. Capital planning and facility management processes are in place. 7. Service innovation is continually review and applied. Develop recurrent and major capital planning for each facility and service. Manage capital budgets. Ensure asset and equipment maintenance and management. Empower leadership team to review service delivery and identify opportunities for improvement and innovation. Submission of annual capital plans. Submission of three year capital plan. Equipment and asset register in place. Annual quality plan outlines service innovation projects. Improvement and innovation opportunities

6 Key Result Areas Key Activities Standard Measures Ensure processes are in place to review are reflected in service plans. and support innovation in clinical care. Project register in place outlining potential Promote research, analysis and service innovations. development initiatives. Receipt of funding for service improvement Contribute to state base service reform and and service innovation projects. innovation programs. Publication of service improvement and innovation initiatives. Memberships of self and senior staff on State based Committees. 8. Enhancing the organizations reputation for care, clinical teaching and research Represent and advocate for Mercy Hospital for Women and the O Connell Family Centre in meetings with the Department of Health, universities, other health services and other bodies as appropriate. Actively promote Mercy Health, Mercy Hospital for Women and the O Connell Family Centre to the local communities. Working with senior staff and clinicians, identify the key priorities for teaching and research for the relevant entities. Working with the senior staff and the Mercy Health Foundation, seek funding to support teaching and research. Feedback from DHS and political offices regarding perceptions of Mercy Hospital for Women and the O Connell Family Centre sourced annually through third party provider. Community surveys as to reputation and brand awareness. Increase in peer reviewed grants Increase in academic staff, projects and publications. Employee s Signature: Date: Print Name: Chief Operating Officer Signature: Date: Print Name: