LOCAL 152 EMPLOYEE EVALUATION

Transcription

1 LOCAL 152 EMPLOYEE EVALUATION This annual assessment includes a self-assessment and evaluation. The self-assessment is due September 30, 2018 to your supervisor. The evaluation is due May 15, 2019 in Human Resources. As an International Baccalaureate district, Shaker Heights Schools employees should strive to model the IB Learner Profile attributes our students develop through the IB curriculum. These attributes are: Inquirers: We nurture our curiosity, developing skills for inquiry and research. We know how to learn independently and with others. We learn with enthusiasm and sustain our love of learning throughout life. Knowledgeable: We develop and use conceptual understanding, exploring knowledge across a range of disciplines. We engage with issues and ideas that have local and global significance. Thinkers: We use critical and creative thinking skills to analyze and take responsible action on complex problems. We exercise initiative in making reasoned, ethical decisions. Communicators: We express ourselves confidently and creatively in more than one language and in many ways. We collaborate effectively, listening carefully to the perspectives of other individuals and groups. Principled: We act with integrity and honesty, with a strong sense of fairness and justice, and with respect for the dignity and rights of people everywhere. We take responsibility for our actions and their consequences. Open-Minded: We critically appreciate our own cultures and personal histories, as well as the values and traditions of others. We seek and evaluate a range of points of view, and we are willing to grow from the experience. Caring: We show empathy, compassion and respect. We have a commitment to service, and we act to make a positive difference in the lives of others and in the world around us. Risk-Takers: We approach uncertainty with forethought and determination; we work independently and cooperatively to explore new ideas and innovative strategies. We are resourceful and resilient in the face of challenges and change. Balanced: We understand the importance of balancing different aspects of our lives intellectual, physical, and emotional to achieve well-being for ourselves and others. We recognize our interdependence with other people and with the world in which we live. Reflective: We thoughtfully consider the world and our own ideas and experience. We work to understand our strengths and weaknesses in order to support our learning and personal development.

2 SHAKER HEIGHTS CITY SCHOOL DISTRICT LOCAL 152 EMPLOYEE EVALUATION Introduction This performance evaluation program applies to all members of the Local 152 Collective Bargaining Agreement. The purpose of this evaluation system is to: Recognize performance that meets or exceeds expectations. Set expectations (behavior, vital activities, and outcomes) for future performance. Create opportunities for communication between employees and their supervisors. Define areas for potential growth and development for employees. Provide timely feedback to enable employees to better manage their performance. Allow for an individualized and specific performance improvement plan. Recognition, enhanced job performance, the promotion of professional growth and development of employees should result in greater job satisfaction for the employee and for Shaker Heights City School District. The employee self-assessment/goal setting should be conducted and completed by September 30, The final evaluation should be conducted and completed by May 15, 2019 and submitted to the Human Resources Department. DOMAIN 1: PERFORMANCE AND GROWTH 1.1 Contribution to mission, goals and Employee avoids involvement in SHCSD initiatives Employee participates in SHCSD initiatives when Employee participates actively in SHCSD objectives of the Fails to contribute in any specifically requested Always willing to contribute time, organization. way to initiatives deemed important to the organization effort, work or ideas towards a special initiative role 1.2 Knowledge of job and required skills Employee displays minimal or insufficient knowledge and understanding of job-related Cannot articulate the requirements of the job Lacks the skills to perform the requirements of the job Demonstrates little or no Occasionally contributes time, effort, work or ideas towards a special initiative Employee s knowledge represents minimal to basic understanding of job-related Can articulate basic level of knowledge of the requirements of the job description Basic skills to do the job with Employee exhibits accurate and current knowledge and understanding of job-related Articulates working knowledge of the requirements of the job Understands job responsibilities and required for job responsibilities Employee makes a substantial contribution to SHCSD and initiatives, assuming a leadership Selflessly contributes time, effort and ideas towards special initiatives of the organization Employee s knowledge of the job and related is extensive, showing evidence of continuing search for improved practice Anticipates evolving requirements for the position Cross-training: willing to share knowledge with colleagues and Created by Shaker Heights City School District Human Resources Department as of August 2018 Page 1

3 1.3 Work Quality and Job Performance concept of how to approach job Asks the same questions repeatedly Needs continual guidance/supervision Unwilling to grow with the job Procedures are inefficient and do not lead to desired results Does not meet deadlines Needs high level of supervision to complete tasks Incomplete tasks Frequent errors that may be costly to the department Negligence Fails to demonstrate flexibility or prioritize to meet deadlines ongoing supervision/guidance Performs minimal job responsibilities without additional help or instruction most of the time Shows improvement in most of the basic growth areas Displays generally accurate knowledge of department/district protocols, policies, and ; and implements them fairly consistently Can articulate general knowledge of the overall function of the organization Demonstrates working knowledge of programs and services within the assigned department/district Complies with most policies, Performs job responsibilities without additional help or instruction Demonstrates positive growth Displays accurate knowledge of department/district protocols, policies, and ; and utilizes them consistently Accurate knowledge of the overall function of the district/department Accurate knowledge of programs and services within and outside the assigned department Complies with policies, continually extend own knowledge and skills Understands how the job relates to other functions of the organization Self-motivated: seeks to gain knowledge of professional skills Displays accurate and thorough knowledge of department/district protocols, policies, and ; and utilizes them consistently Serves as a referral resource for other departments within the district Promotes district objectives through community awareness Actively contributes to organization through participation on committees, etc., that formulate policies, 1.4 Knowledge and compliance with organization policies, Displays minimal knowledge of department/district protocol, policies, and Displays generally accurate knowledge of department protocol, policies, and Displays accurate knowledge of department/district protocol, policies, and, and utilizes Displays accurate and thorough knowledge of department/district protocol, policies, and,, and Cannot articulate the purpose, and implements them consistently and utilizes them consistently protocols and function of the them fairly consistently Accurate knowledge of the overall 1.5 Use of technology organization Does not know purpose of his/her department, and fails to seek out information Does not comply with organization policies, Unwilling/unable to make appropriate use of technology Shows fear, hesitancy, or disinterest towards use of available technology Can articulate general knowledge of the overall function of the organization Demonstrates working knowledge of programs and services within the assigned department and district Complies with most policies, Attempts to make appropriate use of technology Meets basic level of SHCSD technology competencies Utilizes minimal technology function of the department/district Accurate knowledge of program and services within and outside the assigned department and district Complies with policies, Demonstrates knowledge and effective use of technology for professional tasks Demonstrates proficiency level of SHCSD technology competencies Serves as a referral resource for other divisions within the district Promotes district objectives through community awareness Actively contributes to district through participation on committees, etc., that formulate policies,, and protocols Actively seeks ways in which to integrate technology into professional tasks Volunteers to assist other with instruction in technology uses Created by Shaker Heights City School District Human Resources Department as of August 2018 Page 2

4 Fails to meet minimum level of SHCSD technology competencies Fails to meet basic technology as required by the job descript ion after multiple training opportunities skills Is competent in basic uses of technology as appropriate for the position Utilizes multiple technology programs and skills towards job completion Demonstrates proficiency in multiple technology uses Troubleshoots technology problems with co-workers Provides technology training for others DOMAIN 2: INTERACTIONS AND CUSTOMER SERVICE 2.1 Use of good judgment and Materials and/or time are handled inefficiently Routines for managing time function moderately well Routines for managing time occur smoothly Routines for managing time are seamless, with employee assuming decision-making Uses time poorly Inconsistent use of time Able to solve job-related responsibility for efficient Problem-solving use Uses poor judgment or lacks Has some problems with problems operation of work time/cost decision-making skills judgment and resists, or does Uses time efficiently Excels in using time and Awareness initiative Demonstrates no initiative not seek support for decisions Demonstrates appropriate resources effectively Demonstrates some initiative within the context of the job judgment and utilizes effective decision-making Able to solve problems creatively and effectively Assists others without prompting from supervisor Actively contributes to solving district/department issues Demonstrates initiative as a proactive and independent worker Exhibits prudent judgment and effective decision-making Volunteers time for special projects (i.e. committee work, etc.) Demonstrates exceptional initiative that contributes to the department or district Created by Shaker Heights City School District Human Resources Department as of August 2018 Page 3

5 2.2 Communication skills and interpersonal skills A lack of respect or rapport with colleagues/students is evident Communication is minimal, nonexistent, or inaccurate Oral and/or written communication contains multiple errors, is unclear, or inappropriate Unpleasant communications or cannot handle troublesome situations Supervisor receives negative feedback from students/office staff Fails to share information that would contribute to department productivity Unwilling to assist colleagues with assignments outside of individual job responsibilities Some respect or rapport with colleagues/students is evident Communicates within and outside the department are efficient and effective Oral and/or written communication is general error-free and appropriate; may sometimes require further explanation Interactions are generally appropriate and free of conflict Screens/handles routine communications in a pleasant, timely manner Supervisor receives no negative feedback from clients/office staff Reports or shares information or skills which increases efficiency Actively participates and supports co-workers/teams when asked Respect and rapport with colleagues/students are evident Communications within and outside the department are efficient, effective and accurate Interactions reflect a respectful and professional demeanor Consistent and appropriate communication skills Discerns and refers potential problematic situations to appropriate parties Supervisor receives occasional positive feedback from clients/office staff Actively seeks collaboration among co-workers/teams when appropriate Assumes additional work to assist others Consistently models respect and rapport with students/colleagues Communications are effective, accurate, collaborative, and cooperative Oral and written communications are models of exemplary practice Interactions are very respectful, reflecting genuine concern toward individuals Extremely pleasant and helpful communication skills, and capable of handling matters of an extremely delicate nature Discerns and is able to defuse potential confrontations Supervisor receives frequent positive feedback from clients/office staff Takes key role in facilitating teamwork Consistently makes positive suggestions to improve work environment and the district 2.3 Continued growth; Progress/achievement of goals; Participation in training Exhibits no interest in pursuing opportunities for growth and achievement Displays unwillingness to set goals Demonstrates little, if any, progress toward goals Fails to demonstrate expected growth in selected areas Shows disinterest or refuses to participate Takes an interest in some opportunities for professional growth Sets goals with supervision and guidance Makes progress toward goals with guidance Takes limited advantage of opportunities to meet goals Minimal participation in trainings with the urging of the supervisor Understands the need for professional growth and participates in activities Sets clear and defined goals independently Takes advantage of opportunities to meet goals Meets goals and progresses consistently Attends trainings as required; looks for training in appropriate areas and requests participation Strives to grow professionally through continuous study and participation Sets goals while anticipating needs of district/department Seeks improvement independently and pursues relevant opportunities Anticipates new areas for personal and professional growth Prepares or presents training program or activities for others Created by Shaker Heights City School District Human Resources Department as of August 2018 Page 4

6 DOMAIN 3: WORK ENVIRONMENT 3.1 Safety Displays little understanding of safety issues involved in the Displays basic knowledge, but does not anticipate safety needs Safety practices reflect understanding of current best Displays continuing search for best practices in safety issues work setting in the work setting Participates in other safetyrelated Does not comply with local, county, state, and federal Complies with local, county, state, and federal safety Complies with local, county, state, and federal safety regulations activities (e.g. First Aid, CPR, CPI) safety regulations regulations with guidance Follows district safety Actively participates on Does not follow basic district safety Follows most district safety Completes all mandatory online safety trainings Response, Emergency, and Crisis Team, or Safety Puts self or others at risk Completes some mandatory Committee Does not complete mandatory online safety trainings online safety trainings 3.2 Work Attitude Demonstrates no desire to Tries to implement a positive, Maintains a positive, work attitude Creates opportunities for a maintain a positive, work work attitude Looks for ways to improve their positive, work attitude attitude Takes an interest in how their work attitude Possess and inviting and Takes no interest in how work attitude appears to Willing to work outside of zone attractive attitude their work attitude appears to others Controls non-verbal Maintains a professional attitude others Rarely loses temper communication Proactively assists in other Always loses temper Rarely complains about zones without supervisor asking Always complains about student/office staff Provides information to coworkers students/office staff Occasionally willing to work concerning positive Not willing to work outside outside of assigned zone attitude techniques of assigned zone Has trouble controlling nonverbal Demonstrates a professional Poor non-verbal communication communication nonverbal appearance Created by Shaker Heights City School District Human Resources Department as of August 2018 Page 5

7 3.3 Environmental Awareness Unable to detect a crisis developing Easily distracted Does not report possible crisis Occasionally detects crisis developing Often distracted Occasionally reports possible crisis Always seeking potential crisis Rarely distracted Often reports possible crisis Communications are effective when reporting and detecting possible crisis Always focused on the task at hand Ineffective Accomplished 3.4 Grooming and dress Does not convey a professional image Dresses inappropriately for job responsibilities Receives repeated complaints about dress or hygiene 3.5 Attendance Repeatedly absent without following department /district reporting system Exceeds annual allocation of leave without prior approval Frequently not at work during schedule work hours without prior approval Conveys a professional image Dresses in an appropriate uniform Always demonstrates good hygiene and grooming Follows department/district reporting system for absences Works within annual allocation of leave Typically at work during scheduled work hours Seeks prior approval for anticipated absences, lateness or extenuating circumstances Created by Shaker Heights City School District Human Resources Department as of August 2018 Page 6