The Future of HR Telling Your Transformation Story

Transcription

1 The Future of HR Telling Your Transformation Story Tina Robinson, Global Innovation & Enablement, HR Value Engineering, SAP

2 Our Objectives Questions We ll Answer Together WHAT is challenging HR today HOW does this shape the future of HR WHY HR has to transform WHAT you can do today and tomorrow 2015 SAP SE or an SAP affiliate company. All rights reserved. 2

3 But First Have You Heard of Design Thinking? 2015 SAP SE or an SAP affiliate company. All rights reserved. 3

4 Design Thinking Means bring[ing] together what is desirable from a human point of view with what is technologically feasible and economically viable. So what does design thinking mean for Human Resources? Thought Economics, SAP SE or an SAP affiliate company. All rights reserved. 4

5 HR: Squeezed Between Economic Viability and Human Desires Business Priorities Market Forces and Industry Trends Human Resources Employee Priorities Demographic Shifts and Workforce Trends 2015 SAP SE or an SAP affiliate company. All rights reserved. 5

6 Forces Shaping Economic Viability Simplification through the digital transformation of business Companies run average of 36 business apps per billion $ in revenue, driving complexity 81% believe simplification is important for their organization 88% cite IT investment as important to achieving simplification 80%+ of CEOs cite data analysis and mobile technologies as strategically important Global war for talent 73% of CEOs (up from 63% in 2014) cite global availability of key skills as top threat to business growth 51% of executives cite globalization of labor supply as a top labor market shift affecting strategy Only 47% of potential leaders are prepared to lead a global workforce *SAP Benchmarking; PwC 18th Annual Global CEO Survey; Oxford Economics, The 2020 Workforce 2015 SAP SE or an SAP affiliate company. All rights reserved. 6

7 Forces Shaping the Human Point of View Multiple generations in the workplace with varying needs Millennials want feedback 50% more often than other generations Continued demand for work-life balance and flexible work structures 83% of executives report increasing use of contingent, intermittent, or consultant employees 41% increase in contingent workforce spending in the past 5 years Fear of job and skill obsolescence and need for continuous learning Only 50% of employees surveyed report having skills they will need in three years But only 34% of companies surveyed can provide employees the training they need Oxford Economics, The 2020 Workforce 2015 SAP SE or an SAP affiliate company. All rights reserved. 7

8 The Future of HR? Has the role of HR in the future really changed, or have the challenges just become greater? Hasn t HR always been accountable for ensuring the right person with the right skills in the right role doing the right things? Hasn t HR always been the custodian of driving employee engagement and talent retention? Hasn t HR always been the champion of change and building a culture that maximizes employee performance? Why do we have to transform? 2015 SAP SE or an SAP affiliate company. All rights reserved. 8

9 Don t Just Survive the Squeeze Between Dual Forces Optimize the Tension to Drive Results HR transformation is about driving business outcomes THROUGH the workforce 2015 SAP SE or an SAP affiliate company. All rights reserved. 9

10 Increasing HR s Impact on Business Results Business Impact Transactional Excellence Tasks without Efficiency Deliverables with a Business & Customer Return HR Initiatives for HR s Sake Operational Strategic 2015 SAP SE or an SAP affiliate company. All rights reserved. 10

11 HR s Transformation Begins Today Transactional Excellence Earns HR credibility with the business Increases the efficiency of the function Streamlined shared services, employee self-service Managed localisations Makes it possible for HR to focus more on the strategic Deliverables with a Business & Customer Return Support new business growth Design organization structures aligned to business strategy Increase profit generated per employee Link reward systems to business and customer return Develop employee and leadership potential Business Impact Transactional Excellence Tasks without Efficiency Operational Deliverables with a Business & Customer Return HR Initiatives for HR s Sake Strategic Where are you today? What does YOUR future look like? 2015 SAP SE or an SAP affiliate company. All rights reserved. 11

12 Call to Action: Transformation IS Your Future Make the Business Case WHY transform Understand how dual forces of economic viability and human desires are affecting your organization Why transform NOW and what does the future look like? Align HR priorities with business strategies Assess the challenges in HR execution the gap between strategy/results HOW to transform Create a road map of process and technology keep it simple Don t forget change management go live adoption! BENEFITS of transformation Establish a baseline of performance and measure against it Align HR success with business success define the value 2015 SAP SE or an SAP affiliate company. All rights reserved. 12

13 Immediate Next Steps Learn from the transformation experiences of your peers How are they being affected by the forces of globalization and simplification? How are they using technology to transform business strategy into results through the workforce? Bridgestone TVH Group NV Alpro VRT and the person sitting next to you right now! 2015 SAP SE or an SAP affiliate company. All rights reserved. 13

14 Thank you enjoy today! Tina Robinson