PROJECT HUMAN RESOURCE MANAGEMENT. 1 Powered by POeT Solvers Limited

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1 PROJECT HUMAN RESOURCE MANAGEMENT 1 Powered by POeT Solvers Limited

2 PROCESSES BY PROCESS GROUP PLANNING 9.1 Plan Human Resource Management EXECUTING 9.2 Acquire Project Team 9.3 Develop Project Team 9.4 Manage Project Team 2 Powered by POeT Solvers Limited

3 WHAT DOES PLAN HUMAN RESOURCE MANAGEMENT DO? Identifies & documents project roles, responsibilities, and required skills, reporting relationships, and creates a staffing management plan Can include how & when project team members will be acquired (the persons can be from inside or outside the performing org.) Criteria for releasing them from the project Identification of training needs Plans for recognition & rewards Compliance considerations (e.g. labor laws), safety issues (e.g. Workman s safety) 3 Powered by POeT Solvers Limited

4 TOOLS & TECHNIQUES Organization charts & Position descriptions Networking Organizational theory Expert Judgement Meeting INPUTS Project Management Plan Activity resource requirements Enterprise environmental factors Organizational process assets OUTPUTS Human Resource Management Plan 4 Powered by POeT Solvers Limited

5 INPUTS Activity Resource Requirements The preliminary requirements regarding the required people and competencies for the project team members are progressively elaborated as part of human resource planning process. Enterprise Environmental Factors The enterprise environmental factors (section 2.1.5) that can influence the Develop Human Resource Plan process include, but are not limited to: Organizational culture and structure, Existing human resources, Personnel administration policies, and Marketplace conditions 5 Powered by POeT Solvers Limited

6 Plan Human Resource Management INPUTS cont d Organizational Process Assets Organizational standard processes and policies and standardized role descriptions, Templates for organizational charts and position descriptions, and Historical information on organizational structures that have worked in previous projects 6 Powered by POeT Solvers Limited

7 Tools & Techniques Organization Charts & Position Descriptions Used to ensure each work package has an unambiguous owner & that all team members have a clear understanding of their roles & responsibilities (See Figure 9-4, p.261 shows three different types of chart) Hierarchical- type charts Organizational breakdown structure (OBS) - looks similar to WBS, but is broken down by organization s existing departments, units or teams Resource breakdown structure (RBS) another hierarchical chart broken down by types of resources, e.g. welders, graphic designers, etc. RBS can help tracking project costs, and can be aligned with the organization s accounting system (RBS can contain resource categories other than human resources). 7 Powered by POeT Solvers Limited

8 T&T Matrix-based charts Responsibility assignment matrix (RAM) is used to shows connections between work & people. See Figure 9-5, p.262, is a type of RAM called a RACI chart (responsible, accountable, consult, inform) Text-oriented formats Detailed job or position descriptions; documents that provide information such as responsibilities, authority, competencies, and qualifications; etc. Other sections of the project management plan Some responsibilities related to managing the project are listed and explained in other sections of the project management plan. For example, the risk register lists risk owners; the communication plan lists team members responsible for communication activities. 8 Powered by POeT Solvers Limited

9 Networking Tools & Techniques Informal interaction with others is an effective way to understand political & interpersonal factors that will impact the effectiveness of staffing options Include proactive correspondence, luncheon meetings, informal conversations, and trade conferences Organizational Theory Provides information regarding the ways people, teams & organizational units behave. Helps managing people & groups; includes motivational theories 9 Powered by POeT Solvers Limited

10 OUTPUTS Roles & Responsibilities List includes: Role the label describing the portion of a project for which a person is accountable; examples of project roles are business analyst, electrical engineer, testing coordinator, etc. Authority The right to apply project resources makes decisions & sign approvals (members work best with authority matching their responsibility) Responsibility The work that a project team member is expected to perform in order to complete the project activities Competency The skill & capacity needed to complete project activities Project Organization Charts Graphic display of project team members & their reporting relationships 10 Powered by POeT Solvers Limited

11 Staffing Management Plan OUTPUTS Describes when & how human resource requirements will be met May be tied with Procurement processes Includes: Staff acquisition from internal/external contracted sources; need to work in a central location or can they work from distant locations costs associated with each level of expertise, HR department s assistance to project management team, etc Powered by POeT Solvers Limited

12 OUTPUTS Timetable - describes necessary time frames for project team members, either individually or collectively, as well as when acquisition activities such as recruiting should start. One tool for charting human resources is a resource histogram (see Fig 9-6, p.266) 12 Powered by POeT Solvers Limited

13 RESOURCE HISTOGRAM 13 Powered by POeT Solvers Limited

14 OUTPUTS Staffing Management Plan (contd.) Staff Release plan - method & timing of releasing team members Training Needs If the team members to be assigned are not expected to have the required competencies, a training plan can be developed as part of the project. The plan can also include ways to help team members obtain certifications that would support their ability to benefit the project Recognition & rewards - criteria for recognition and rewards are planned; awarded as part of the Develop Project Team process Compliance - Government regulations, union contracts & HR policies Safety policies & procedures that protect team members from safety hazards 14 Powered by POeT Solvers Limited