Community Advisory Council Meeting Materials

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1 Meeting Materials December 7, :00pm 4:00pm Kaiser Mt. Scott Medical Office Conference Rooms A&B 9800 SE Sunnyside Road Clackamas, OR 97015

2 Health Share of Oregon Meeting Agenda Date: Time: Location: Address: Friday, December 7, :00pm 4:00pm Kaiser Mt. Scott Medical Office, Conference Rooms A&B 9800 SE Sunnyside Road, Clackamas, OR Purpose: to advise and make recommendations to the Board of Directors of Health Share of Oregon on the strategic direction of the organization; ensure that Health Share remains responsive to consumer and community health needs; enable consumers to take an active role in improving their own health and that of their family and community members. Council Members: Amy Anderson, Trell Anderson, Sam Chase, Glendora Claybrooks, Gary Cobb, Tab Dansby, Sonja Ervin, Ronda Harrison (Secretary), Joseph Lowe, Susan Myers, Kate O Leary, Dan Peccia, Dalila Sarabia (Vice Chair), Lyla Swafford, Stephen Weiss (Chair) What Process Time Desired Outcome Public Comment Sign-up Members of the public wishing to speak during public comment are required to sign-up during this time 12:00 12:30 (30 Minutes) List of individuals wishing to speak during public comment period Call to Order Chairperson Weiss to call the meeting to order 12:30 Introduction Chairperson Weiss to welcome members of the public and provide an overview of Health Share s 12:30 12:40 Members of the public understand the role, purview and membership of Health Share s Community Advisory Council Public Comment 30 minutes will be equally divided among the number of individuals who signed-up 12:40 1:10 (30 Minutes) Council members are informed on issues impacting the health of Health Share members, their families and the Tri-County community Approve Agenda Chairperson Weiss to present agenda, CAC members offer changes/additions, approve 1:10 1:15 Agenda for 12/7/2012 meeting is approved Approve Minutes from 11/2/12 Regular Meeting Secretary Harrison to present minutes from 11/2/2012 CAC Regular Meeting, CAC members offer changes/additions, approve 1:15 1:20 Minutes from 11/2/2012 CAC Regular Meeting are approved Approve Minutes from 11/2/12 Executive Session Secretary Harrison to present minutes from 11/2/2012 Executive Session of the CAC, members offer changes/additions, approve 1:20 1:25 Minutes from 11/2/2012 Executive Session of the CAC are approved

3 Health Share of Oregon Meeting Agenda Interim CEO, Janet Meyer 1:25 1:30 Health Share s successes and concerns from the month of November Mental Health and Addictions Committee, Dan Peccia 1:30 1:35 current tri-county efforts and the Committee s next steps Updates Community Health Needs Assessment, Kate O Leary 1:35 1:40 the timeline for establishing a formal partnership with the 4 County Community Health Needs Assessment Steering Committee CMO, Tab Dansby 1:40 1:45 what occurred at the November meeting Presentation: Cultural Competency Ms. Sandra Clark, Health Share s Project Director for Community Health Strategies, to present a strategic overview of the Cultural Competency 1:40 1:50 the scope and objectives of Health Share s Cultural Competency Discussion: Cultural Competency Membership Chairperson Weiss to solicit candidates for the Council s representative to Health Share s Cultural Competency, candidates detail their qualifications and motivation, Council votes 1:50 2:00 One Council member is appointed to Health Share s Cultural Competency Presentation: Reporting and Performance Management Transformation Plans Mr. Daniel Dean, Health Share s Chief Information Officer, to present an overview of the draft transformation plan for Informatics and Reporting, Q&A to follow and include the previously presented draft Regional Health Information Technology transformation plan Ms. Barbara Carey, Health Share s Compliance and Quality Improvement Manager, to present an overview of the draft transformation plan for Quality Strategy, Q&A to follow 2:00 2:20 (20 Minutes) 2:20 2:35 (15 Minutes) draft transformation plans for Regional Health Information Technology and Informatics and Reporting draft transformation plan for Quality Strategy Break 2:35 2:45

4 Health Share of Oregon Meeting Agenda Review: Staff Responses to Initial Transformation Plan Recommendati ons Chairperson Weiss to facilitate a discussion on Health Share s response to the Council s initial recommendations to the Transformation Plan 2:45 3:15 (30 Minutes) Approval of final recommendations to Community Health Strategies and Delivery System transformation plans, Chairperson Weiss to present to Health Share Board of Directors on 12/19/2012 Discussion: Final Recommendati ons to the Draft Transformation Plan Chairperson Weiss to facilitate discussion 3:15 3:55 (40 Minutes) Approval of final recommendations to the draft Transformation Plan, Chairperson Weiss to present to Health Share Board of Directors on 12/19/2012 New Business/ Agenda Items Chairperson Weiss to solicit new business items for this meeting and agenda items for the next CAC Regular Meeting 3:55 4:00 Council members state any new business items; list new agenda items for Executive Committee s consideration Adjourn Meeting Chairperson Weiss to adjourn meeting 4:00 Council votes to adjourn meeting

5 Community Advisory Council Clinical s Oversight Structure Health Home Integration Crisis System Maternal Child CMO and Grant Oversight Team Accountable to HSO Board Quality and Perf. Mgmt. Subgroup Behavioral Health System Steering Committee Acute Care System Mgmt. Utilization Mgmt. Case Rate Project C-Train hospital high risk transition team ICCT community outreach working program ITT psych hospital high risk transition team DRAFT Old Town / China Town Supported Housing Care Mgmt. CMO Addictions Pharmacy Grant Oversight Team Transitions (Standard Discharge) Advisory Group ED Guides diversion of low risk hospital visits to primary care Intersections Group Project Leads and Project Managers Learning System (Learning Collaboratives 2 x in 2013) (Lead by Learning System TBD) Reporting and Evaluation (lead by Evaluation ) IT Platform (Lead by IT Oversight Committee)

6 Cultural Competence Charter Mission Health Share of Oregon s mission is to be an integrated community delivery system that achieves better care, better health, and lower costs for the Medicaid population and the Tri-County community. Authority and Reporting Relationship The Cultural Competence reports to Health Share of Oregon Leadership Team. Purpose The Cultural Competence is chartered to provide collective leadership from partner organizations, community organizations and leaders, and consumers for the cultural competency and health equity work of Health Share of Oregon. The workgroup will ensure Health Share s cultural competency efforts and priorities are strategically aligned with those of its constituent organizations, that these efforts have the active support of executive champions at the highest organizational level, and that our success is driven by engaging in change initiatives. Value Statement: Health Share is committed to creating and maintaining an environment that supports cultural competence by promoting respect and understanding of diverse cultures, social groups, and individuals. To realize this commitment, we will support the development and strengthening of a highperforming workforce that improves outcomes for our patients, delivers culturally and linguistically responsive services, and reflects the diversity of the communities we serve. Health Share ensures cultural competence is integrated into the overall organizational culture and ongoing business. Responsibilities/Scope The Cultural Competence (CC) will advise Health Share on the development of its cultural competence definitions, principles, and benchmarks associated with providing culturally and linguistically competent member-centered care. Specifically, the workgroup shall guide the development of strategies necessary for Health Share to meet the following: Improved outcomes across specific metrics that demonstrate impact on health disparities; Organizational alignment on mission, goals, and outcomes concerning cultural competence and reduction of health disparities within Health Share affiliates and sub-contracted organizations; Development of culturally competent practices, community health strategies, and member education and assistance; Development and implementation of cultural competency training assessment and curriculum, performance expectations, and quality improvement systems that ensure accountability for the delivery of culturally and linguistically sensitive care and reduction of health disparities; Diverse community representation and participation on planning and advisory groups.

7 Timeline Phase 1 (2013): First quarter 2013: convened; begin work to assess organizational capability and resources concerning cultural competence; review Health Share s Systemic Strategy for Cultural Competence; development of partnerships. Second quarter 2013: Develop plan for Health Share and affiliate cultural competence self-assessments. Third quarter 2013: Cultural competence self-assessment results analysis and report to Health Share s Board of Directors,, and other groups as appropriate. Fourth quarter 2013: Planning for collaboration on culturally competent practices, strategies, data collection, etc. within Health Share and its affiliates; review of work group charter and plan for Membership Voting Members The workgroup will select a Chair by majority vote once yearly. Members may serve one or two year terms. The workgroup shall consist of no more than 20 members. members will be recruited to represent the diversity of the tri-county community including race, ethnicity, age, gender identity, sexual orientation, religion, and range of physical and/or mental ability. Representation will include a combination of the following: o Leadership from Health Share s Affiliate organizations o representation o Culturally-specific providers (such as physical and/or mental health providers, service providers from community-based organizations, community health workers) o Health Share of Oregon consumer members o Regional community leaders. Non-Voting Members Meetings will be open to staff from partner organizations and others by invitation Meeting Frequency Scheduled for twelve meetings per year Authorized to call additional meetings as needed by the chair Quorum 51% of voting membership, action shall be taken by majority of those present Formulated November, 2012